This third generation of the DiSC profile created by Wiley is the most powerful ever developed. This presentation reviews the progress of DiSC. It is used in a webinar with video examples not included here.

1. Welcome!
Everything DiSC Tour

2. In this session:
• Evolution of DiSC theory and tools
• Tours
–ED Sales
–ED Management
–ED Workplace
–DiSC 363
–Work of Leaders
–MyEverythingDiSC.com

3. Views Self as
More Powerful
than Environment
Views Self as
Less Powerful
than Environment
Sees Environment
as Unfavorable
Sees Environment
as Favorable
Marston’s Theory
InducementDominance
SubmissionCompliance

4. Views Self as
Less Powerful
than EnvironmentCalm, Cautious,
Reflective, Methodical
Views Self as
More Powerful
than Environment
Fast-Paced, Bold,
Outspoken, Assertive
Sees Environment
as Unfavorable
Sees Environment
as Favorable
Questioning
Skeptical
Logic-focused
Challenging
Accepting
Warm
People-focused
Empathic
Conceptual Theory to Behavioral Model

5. C S
iD
DiSC® Dimensions and Styles
Fast-Paced
Bold
Calm
Cautious
InfluenceDominance
Steadiness
Questioning
Logic-focused
Accepting
People-focused
Conscientiousness

6. Forced-Choice Assessment

7. DiSC Classic® Results
Objective Thinker
Result-Oriented
Inspirational
Creative
Promoter
Persuader
Counselor
Appraiser
Specialist
Achiever
Agent
Investigator
Developer
Perfectionist
Practitioner
D i S C

8. 79-Item, 5-Point Scale

9. Everything DiSC® 79-Item Results
18% More Accurate

10. Take everything about
Everything DiSC®
and make it better!

11. Everything DiSC® Innovation
• Maximize precision
• Maximize confidence
• Maximize personalized feedback
Adaptive Testing

12. Adaptive Testing (AT)
• Contemporary assessment method
• Respondents answers determine the next
questions they’re given
• Benefits of AT
– Increases precision
– Reduces response time

13. Other Assessment Improvements
Product-specific response items
• Each profile has unique assessment items to measure product-
specific priorities
• More data improves the personalization of the profile feedback

14. Highly Personalized Feedback

15. More Personalized Action Steps

16. Everything DiSC®
Sales
• Uses DiSC®
to help salespeople
connect better with their
customers
• With Everything DiSC®
Sales,
salespeople will
– Read their customers
– Adapt their approaches
– Close more sales

17. Everything DiSC®
Sales Research Study
• 1,047 people surveyed about their
preferences about salespeople

18. analytical,
systematic and
precise
Is passionate and
enthusiastic
Makes it happen
quickly and easily
Looks out for their
best interests
Is thorough and
responsible
It depends on Customer Priorities
patient, even-
tempered and
accommodating
lively, energetic
and outgoing
driven, forceful
and decisive

19. Enthusiasm
Relationship
Dependability
Competency
Results
Action
SincerityQuality
Customer Priorities
D i
C S

20. Video Introduction to
Everything DiSC Sales

21. • Customer Interaction
Mapping (p. 21)
• Customer Interaction
Plan (p. 22)

22. Adapting to a Specific Customer

23. Enthusiasm
Relationship
Dependability
Competency
Results
Action
Customer Interaction Map
D i
SC
SincerityQuality

24. Everything DiSC
®
Sales Video
DiSC® Customer Priorities
Customer Priority Interviews
DiSC® Sales Styles
Customer Mapping
Adapting to the Styles Matrix

25. Example: D Customer

26. Salesperson
Adapting to the Styles Matrix
Customer
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
A B
Renee Laura Eric Marc
Ann
Michael
Christiana
Jesse
Main
Menu
Customer
Mapping
DiSC Customer
Priorities
Adapting to the
Styles Matrix
Customer Priority
Interviews
DiSC Sales
Styles
Guided
Demo

27. Customer Interaction Maps

28. Applying DiSC® in the Organization

29. Everything DiSC®
Comparison Report

30. Everything DiSC®
Comparison Report
• Six significant
behavioral trait
comparisons
• Process to explore
these comparisons
– Discover
– Personalize
– Apply

31. Everything DiSC®
Management
• Uses DiSC®
to help managers bring
out the best in each employee
• With Everything DiSC®
Management, managers will
– Develop their styles
– Improve communication
– Increase employee engagement

32. • 847 employees were asked about their management
perceptions
Everything DiSC®
Management Research Study
“My manager enhances my job
satisfaction and work quality.”
“My manager either diminishes or
does not contribute to my job
satisfaction or my work quality.”
47%
53%

33. Employee Priorities Differ
Research Results:
D i
C S

34. Intro Video: DiSC® Management Styles

35. Everything DiSC®
Management Profile
• 26-page report
• Personalized, based on responses to adaptive
testing
• Focuses on DiSC®
relevance to managers
– Your DiSC Management Style
– Directing & Delegating
– Motivating
– Developing Others
– Working with Your Manager

36. Adapting Your Approach

37. • Working with Your Manager (p. 22-26)
– Understanding manager’s priorities and
preferences
– Advocating and getting buy-in
– Dealing with conflict
– How Your Manager Sees You
Program principles apply to working with your boss

38. Everything DiSC® Management
Directing and Delegating
Working with Your Manager
Management Styles
People Reading
Creating Motivating Environments

39. Follow-up Report

40. Everything DiSC Workplace®
• The third application in the
Everything DiSC®
family of products
• Uses DiSC to improve the quality of
the workplace
– Understand and appreciate the style
of people they work with
– Create more effective and productive
working relationships.

41. Connecting with Others

42. Research Results: Coworker Priorities Differ
D i
C S

43. Everything DiSC Workplace® Profile
• Personalized, based on responses to adaptive
testing
• Applies DiSC®
relevance to interacting in
workplaces
– Discovering Your DiSC Style
– Understanding Other Styles
– Building More Effective Relationships
– Personalized Style Guide

44. How would you describe yourself in
the workplace?
Choose Your Coworker
Handout 2.1
What are your pet peeves?
What may be difficult about working
with you?
How do you handle conflict?
Take notes on the coworkers’ responses to the following
interview questions:

45. Choose Your Coworker
Most like to work
with
Least like to work
with
?
Handout 2.1

46. What’s difficult What works
Christiana – S Style
Support, Stability, Collaboration
What’s difficult What works
Jesse – C Style Accuracy,
Stability, Challenge
What’s difficult What works
Anna – i Style Enthusiasm,
Action, Collaboration
What’s difficult What works
Carlos – D Style Results,
Action, Challenge
Least Want to Work With

47. Building Effective Relationships

48. Everything DiSC® Comparison Report

49. Leadership

50. Everything DiSC 363
360° feedback combined
with three personalized
strategies for improving
leadership effectiveness.

51. The Model

53. To be a successful leader…
 All eight approaches contribute to leadership
success
 While you don’t need to excel in every area, you
need at least some level of competency in each
to be a great leader
 Leaders are most likely to have strengths in
areas that reflect their own styles
 Understanding yourself better is the first step to
becoming more effective when leading others

54. Self vs. Raters
•The dotted-line shape
is a reflection of the
Leader’s responses to
the 72 Leadership
Behavior items
•Helps Leader see gaps
between Self and
Raters

55. The Leader’s Strengths
The Strengths are
determined by the
Raters

56. 3 Personalized Strategies
The Apply tips are
written from the
Leader’s DiSC®
style
3 Strategies your
raters said they
want you to do
more of
(weighted)

57. Taking the sting out of 360
•“Who said that?”
• CommentSmart™
• …to the Rescue!
The #1 reaction to 360 assessments….

58. Rater Experience
 Part 2: Leadership Requests
– 24 behaviors, Do you want to see more/less of this
from the Leader?
• Yes, a lot more
• Yes, a little more
• No

59. The Rater: Part 2
• 24 Leadership Requests, including CommentSmart ™
Yes, a lot
more or
Yes, a little
more
Comments are
presented for the
rater to select from
if the rater selected
“Yes, a lot more” or
Yes, a little more”

60. The Rater: Part 2
• 24 Leadership Requests, including CommentSmart ™
No
Different comments
are presented for the
rater to select from if
the rater selected
“No”

61. Comments for Leader
Raters can select more than 1 comment in each CommentSmart
group; number of pages determined by number of
CommentSmart comments selected.
Pages 23+

62. Work of Leaders

63. Introduction to Work of Leaders
How does leadership connect to DiSC®?
DiSC is not a predictor of whether you can
or can’t do the steps identified in the work of
leaders
DiSC does helps you understand how
much energy will be required in each step

64. Introduction to Work of Leaders
How is this different from other DiSC® profiles?
Your personalized profile focuses on
developing preferred behaviors that are based
on best practices
Understanding this helps you stretch into a
preferred behavior when the situation calls for it
Based on research, some behaviors are known to
be more effective over others in a given context

65. Your Leadership Priorities
Personalized, based
on DiSC®
Same priorities as
-363 for Leaders profile
-The 8 Dimensions of Leadership
Book Map

66. Leadership Style Overview
Describes your DiSC®
style in the context of
Vision, Alignment,
Execution

67. Work of Leaders Process
Three steps
Three drivers of
each step
Two behavioral continua
for each driver, with “Best
Practices” identified
Crafting a Vision
Building Alignment
Championing Execution

68. Clarity Best Practices
Clarity comes more
naturally
Clarity takes more effort

69. Video Example

70. MyEverythingDiSC.com
70
• Interactive follow-up site for Everything DiSC®
products
• Participants can create Comparison Reports,
Customer Interaction Maps, learn about DiSC® and
more—all in one place!
• Administrators can turn the site on before or after a
training session

71. MyEverythingDiSC.com
71

72. Questions?

73. Dropbox Link for Further Exploration
• Video clips
• Intro Chapter to The 8 Dimensions of
Leadership
• Informational Brochures
• Sample Reports