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TheFutureof
SustainableCommunications
Seven Key Transformative Changes for 21° Century Companies
April 2013Istanbul	
  
The key obstacle you may have to overcome is
the ability to abandon your old
communication and marketing habits
for new, radically different ones
Recognize your past
1.
Think back of it:
What characterized
the communication approach
of the mass media era?
Yelling
Targeting
Interrupting
Showiingoff
Persuading
Review: Mass-Media Style Communication
1.  Yellasloudasyoucan
Review: Mass-Media Style Communication
1.  Yellasloudasyoucan
2.  Targetwhereyoucanhitthemost
Review: Mass-Media Style Communication
1.  Yellasloudasyoucan
2.  Targetwhereyoucanhitthemost
3.  Interruptasfrequentlyaspossible
Review: Mass-Media Style Communication
1.  Yellasloudasyoucan
2.  Targetwhereyoucanhitthemost
3.  Interruptasfrequentlyaspossible
4.  Showoffatanypriceinanycircumstance
Review: Mass-Media Style Communication
1.  Yellasloudasyoucan
2.  Targetwhereyoucanhitthemost
3.  Interruptasfrequentlyaspossible
4.  Showoffatanypriceinanycircumstance
5.  Persuadecustomersaboutwhattodo
Review: Mass-Media Style Communication
the “fastidious”
brand
Reorient yourself
2.
Today, there are TWO ways
that new clients can find you
a) Via a Google Search
or...
b) by asking your friends...
Photo credit: Glamour.com
...or other people you trust
on your favorite social networks
(somuchso,thatnowGoogleandBing
areservingyousearchresultsthatreflect
whatyourfriendslike,shareandfaveonsocialnetworks.)
Thisiswhytwothingsareessential
tobesuccessfulonlinetomorrow:
a)  to be easily findable
b)  to have a good reputation
So,giventhesepremises,
whatshouldyoubedoing?
3.
7 New Trends
that revolutionize the way
to communicate and market online
1) from broadcasting to
1) from broadcasting to
Intercepting specific needs
“Remote monitoring of construction works”
remontech.com
“Aerial architectural photography”
halifaxarchitectural.ca/aerial-architecture-photography.html
2) from targeting demographics
2) from targeting demographics
To intercepting “tribes”
architectmap.net
getlittlebird.com
linkedin.com/groups/NEC3-Planning-Management-under-NEC-2893228/about
3) from interrupting
To becoming relevant
3) from interrupting
theconstructionindex.co.uk
buildersconference.co.uk
mustseemap.klm.com
4) from showing off
4) from showing off
To educating and informing
iq.intel.com
remontech.com/category/media
Social Media in Action
A Comprehensive Guide
for Architecture, Engineering, Planning and Environmental Consulting Firms
By Amanda Walter & Holly Berkley
amazon.com/gp/product/0985146915
5) from persuasion
5) from persuasion
To listening
starbucks.com/coffeehouse/learn-more/my-starbucks-idea
twitter.com/comcastcares
ikea.com/ms/en_GB/rooms_ideas/planner_galant/index.html?icid=gb|itl|20121108|79
ikea.com/ms/en_GB/rooms_ideas/planner_galant/index.html?icid=gb|itl|20121108|79
6) from hiding customers
6) from hiding customers
To showcasing them
fiestamovement.com
grasshopper.com
grasshopper.com/happy-customers/
7) from brand creation
7) from brand creation
To building trust
from being a fastidious
“brand”
to becoming a “true and trusted”
to becoming a “true and trusted”
friend-partner
Review
Approaches Compared
dddddddd
NewOld
Approaches Compared
Screaming
dddddddd
NewOld
Approaches Compared
Screaming
dddddddd
Targeting
NewOld
Approaches Compared
Screaming
dddddddd
Targeting
Interruptive,Distracting
NewOld
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
NewOld
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Talking-oriented
Old
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Talking-oriented
Old
Intercepting
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Talking-oriented
Old
Intercepting
TribeFinding
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Talking-oriented
Old
Intercepting
TribeFinding
Contextual-Relevant
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Talking-oriented
Old
Intercepting
TribeFinding
Contextual-Relevant
Educational-Informative
Approaches Compared
Screaming
Auto-referential
dddddddd
Targeting
Interruptive,Distracting
New
Intercepting
TribeFinding
Contextual-Relevant
Educational-Informative
Talking-oriented Listening-oriented
Old
Stop selling,
build long-lasting relationships
Find this presentation here:
http://slideshare.net/RobinGood/YEMDesign2013
www.MasterNewMedia.org
POP.robingood.it
Twitter.com/RobinGood
Facebook.com/RobinGood
Youtube.com/RobinGood
Bit.ly/POPCampus
April 2013Istanbul	
  
Photo credits: Shutterstock.com

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