Debunking the Myths of Cross-Disciplinary Collaboration (Alastair Simpson at DesignOps Summit 2019)
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Alastair Simpson: “Debunking the Myths of Cross-Disciplinary Collaboration” DesignOps Summit 2019 • October 23-24, 2019 • New York, NY, USA http://www.designopssummit.com
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Debunking the Myths of Cross-Disciplinary Collaboration (Alastair Simpson at DesignOps Summit 2019)
- 1. DEBUNKING THE MYTHS OF Cross-disciplinary collaboration ALASTAIR SIMPSON Head of Design, Atlassian @alanstairs
- 3. FOR PROJECT TEAMS…WE TRY TO STANDARDISE.
- 4. FOR PROJECT TEAMS…WE THINK THIS IS HOW WE SCALE.
- 5. FOR PROJECT TEAMS…WE THINK THIS MAKES US EFFICIENT.
- 6. FOR PROJECT TEAMS…WE END UP REMOVING THE HUMAN SIDE OF TEAMWORK.
- 7. FOR PROJECT TEAMS…WE END UP FOCUSSING ON A PROCESS VS THE OUTCOME.
- 9. EFFECTIVE TEAMWORK IS… BEING ADAPTABLE TO CHANGE.
- 10. EFFECTIVE TEAMWORK IS… ABOUT PARTNERSHIPS.
- 11. EFFECTIVE TEAMWORK IS… MESSY (AS PEOPLE ARE).
- 12. EFFECTIVE TEAMWORK IS… HAVING A CLEAR PURPOSE.
- 13. MYTH 1 SOLID ROLES & RESPONSIBILITIES SOLVES ALL.
- 15. Teams constantly bicker over turf, blaming the various disciplines for their inability to meet deadlines. ALAN COOPER
- 18. TheOutcome HealthMonitor ProjectXPlan What Who Status Notes @sherif @alastair @agnes @sherif START A CONVERSATION
- 22. EFFECTIVE TEAMWORK IS… BEING ADAPTABLE TO CHANGE.
- 23. AH-HA FOR OPS. GIVE TEAMS GUARDRAILS AND FRAMEWORKS. NOT RIGID PROCESS.
- 24. MYTH 1 SOLID ROLES & RESPONSIBILITIES SOLVES ALL.
- 25. REALITY 1 FOCUS ON RESPONSIBILITIES & THE OUTCOME.
- 26. MYTH 2 RESEARCHERS* DO ALL THE RESEARCH* WORK.
- 29. CO-CREATION Presentation Thebigreveal User testing & interviews Giving feedback Z Z Z Z Z
- 31. Who is not in the room is just as important as who is. AUBREY BLANCHE, HEAD OF DIVERSITY & BELONGING, ATLASSIAN
- 33. CO-CREATION Giving feedback Thebigreveal User testing & interviews
- 35. CO-CREATION Thebigreveal User testing & interviews Giving feedback human PQ technical PQ bit.ly/ops-cards
- 37. Succeed as a team JOINT ACCOUNTABILITY
- 38. Fail & Succeed as a team JOINT ACCOUNTABILITY
- 39. EFFECTIVE TEAMWORK IS… ABOUT PARTNERSHIPS.
- 40. AH-HA FOR OPS. THE UNIT OF DELIVERY IS THE TEAM. DEMAND DISCIPLINES COME IN AT THE RIGHT TIME.
- 41. MYTH 2 RESEARCHERS* DO ALL THE RESEARCH* WORK.
- 42. REALITY 2 BUILDING GREAT PRODUCTS IS A TEAM SPORT.
- 43. MYTH 3 TRUST IN TEAMS JUST HAPPENS.
- 44. Hey, why did you make that decision?
- 45. Hey, why did you make that decision?
- 46. Hey, why did you make that decision?
- 47. Hmm…I’m really not sure why you made that decision?
- 48. Hey, why did you make that decision? + 24 hours 99+
- 49. + 24 hours 99+ You are an idiot! I have no idea why you made that decision!
- 52. 10 comments
- 53. 30+ comments
- 54. 85+ comments
- 55. You have to know when to raise the bandwidth… MIKE KNOOP, ZAPIER CO-FOUNDER
- 58. MEETINGS
- 61. SHOW THAT YOU CARE
- 62. How are you doing today? THE SIMPLE THINGS…
- 63. What did you get up to at the weekend? THE SIMPLE THINGS…
- 66. 🌈 6 💖 1
- 67. 🌈 6 💖 1
- 69. When trust is high, speed goes up and costs go down. STEPHEN COVEY
- 70. EFFECTIVE TEAMWORK IS… MESSY (AS PEOPLE ARE).
- 71. AH-HA FOR OPS. HELP BUILD RELATIONSHIPS THAT CAN WITHSTAND MESSY MOMENTS.
- 72. MYTH 3 TRUST IN TEAMS JUST HAPPENS.
- 73. REALITY 3 TRUST TAKES EFFORT. INVEST IN IT. BE A HUMAN.
- 74. MYTH 4 ALIGNING ON WHERE WE ARE GOING IS THE IMPORTANT THING.
- 75. The previous team had NO IDEA what they were doing… This is a low hanging fruit fix… Its obvious why this is broken! Let’s start our sprints and fix it!
- 76. That previous team had a tough problem to solve… If only we had known about all of the edge cases. Hmmm…maybe it wasn’t so obvious after all…
- 78. A SHARED UNDERSTANDING OF HOW YOUHOW YOU GOT HERE.GOT HERE.
- 79. EFFECTIVE TEAMWORK IS… HAVING A CLEAR PURPOSE.
- 80. AH-HA FOR OPS. A SHARED UNDERSTANDING OF HOW YOU GOT HERE CREATES A SENSE OF URGENCY PURPOSE.
- 81. MYTH 4 ALIGNING ON WHERE WE ARE GOING IS THE IMPORTANT THING.
- 82. REALITY 4 ALIGNING ON HOW WE GOT HERE IS JUST AS IMPORTANT.
- 84. Process is neither necessary nor sufficient for great design. Mark Parnell, Atlassian
- 85. THANKS! ALASTAIR SIMPSON Head of Design, Atlassian @alanstairs