Communities Manifesto

Communities Manifesto 10 principles for successful communities Stan Garfield December 2010 [email_address]

What is a community of practice? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How Why ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

10 principles for successful communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

1. Communities should be independent. ,[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

2. Communities are different from organizations and teams. Communities Organizational Sites Teams Purpose ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Audience ,[object Object],[object Object],[object Object],[object Object],Motivation ,[object Object],[object Object],[object Object],[object Object],Duration ,[object Object],[object Object],[object Object],Use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Alignment ,[object Object],[object Object],[object Object],Navigation ,[object Object],[object Object],[object Object],Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

3. Communities are people, not tools. ,[object Object],[object Object],[object Object],Communities of Practice

4. Community participation should be voluntary. ,[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

5. Communities should span boundaries. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

6. Minimize redundancy in communities. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

7. Communities need a critical mass of members. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

8. Avoid having too narrow a scope. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

9. Communities need to be actively nurtured. ,[object Object],[object Object],[object Object],Communities of Practice

10. Use TARGETs to manage communities. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Types: describe communities, create community directory, and help users readily navigate to communities which interest them. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Activities: explain to community members what it means to be a member of a community and how they should participate. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Requirements should be used to decide if a community should be created and if it is likely to succeed. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Goals should be set for communities and progress against those goals should be measured and reported. Unhealthy communities should nurtured back to health or retired. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Expectations should be set for community leaders to define their role and to ensure that communities are nurtured. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Tools should support member interaction. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Communities of Practice

Community Examples: SIKM Leaders Communities of Practice

Community Examples: KMWorld LinkedIn Group Communities Manifesto

Community Examples: comm-prac Communities of Practice

Community Examples: CPsquare Communities of Practice

Community Examples: APQC KM Community Communities of Practice

Community Examples: Midwest KM Community Communities of Practice

For additional information Communities of Practice ,[object Object],[object Object],[object Object],[object Object],The views expressed in this presentation are mine alone and do not necessarily reflect the views of my current or former employers.

Communities Manifesto

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