1. CURRICULUM VITAE
Surender Khanchi
Mobile:+91-9813576155
Email: surenderkhanchi614@yahoo.com
PRESENT JOB PROFILE:
 Presentlyworkingfrom 06th
Aug -2012 to till date as a Customer Service Executive (SCM) with Avery Dennison
India Pvt. Ltd.
Position : CUSTOMER SERVICE EXSICUTIVE (SCM)
Industry : Manufacturing/Operations
Duration : 6 Aug 2012 – Till date.
CTC : INR: 3 L P/A.
Company Profile:
 Avery Dennison (India) Pvt. Ltd. is an US based MNC. Avery Dennison Corporation produces pressure-
sensitivematerials,office products,tickets,tags,labels,andotherconvertedproducts.The companyoperates
in three segments: Pressure-sensitive Materials, Retail Information Services, and Office and Consumer
Products.
KEY RESPONSIBILITY AREA
 Sampling - Sample order processing and dispatch co-ordination of Roll, Sheet and Sheet Folders.
 MIS and Information sharing - Update sample file and provide dispatch details to sales/customer on daily basis.
 Inventory maintenance - Safety stock maintenance of sample inventory of Roll and Sheet. Also, make and dispatch
Offset sheet item folder.
 Invoicing - LPM, GRS, Tape, Export, Scarp, Sample-all
 Order processing - Process regular orders andFollow up/co-ordinate/highlight order related query/information with
customer/sales.
 Performa Invoice - Prepare and mail PI to customer and sales.
 Follow-ups and co-ordination - Follow up with the customers and sales team for variety of road permits and also
provide invoice/shipment/dispatch related information.
 Road Permit maintenance - Maintain road permits of all customer and update the file. Also, inform customer as and
when required in advance.
 Co-ordination - Co-ordinate with internal team like, production, dispatch, logistics etc for shipment/invoice related
concerns.
 Answer customer and internal calls promptly & communicate with customers in a timely manner.
 Maintain appropriate documentation and reporting to enable and monitor corrective actions and measure
key performance metrics
EDUCATIONAL QUALIFICATION
 10th passed from B.S.E.H Bhiwani.
 12th passed from B.S.E.H Bhiwani.

2.  B.A Passed from MDU Rohtak.
PROFESSIONAL QUALIFICATION
 Diploma in Computer Software 1 year
 CCNA (Diploma in computer Networking Application)
 MCSE (Diploma in computer Networking Application)
 Ms-Office (Ms-Word & Ms-Excel)
Exposure to work in fully computerized LAN environment.
STRENGTH:
 Key Team Player.
 Positive Attitude.
 Accepting Challenge.
PERSONAL DETAILS:
Father’s Name : Sh Dharam Singh
Date of Birth : 1 June 1986
Marital Status : Married
Known Language : English & Hindi.
OTHER DETAILS:
Present CTC : 3 Lakh/ Annum
Expected CTC : Negotiable.
Joining timing : 15 working days after getting offer letter of Appointment.
INTEREST:
 Physical Activities & Sport
DECLARATION:
I herebyconfirmthatstatementsgivenbyme istrue, complete and correct in the best of my knowledge and
belief.
(Surender Khanchi)