Get set for success in 2016 and find out the 3 key trends that will shape your success in 2016.
- Omnichannel Experiences
- Realtime Intelligence
- Owned audiences
7. Challenge or opportunity?
“We have a lot of dots to connect. We need to join up
data, we need to integrate technology systems, we need
online and offline to become joined up.” - eConsultancy
#EBTrends
11. Connected
“The world is being re-shaped by the convergence of
social, mobile, cloud, big data, community and other
powerful forces. The combination of these technologies
unlocks an incredible opportunity to connect everything
together in a new way and is dramatically transforming the
way we live and work.” - Marc Benioff
#EBTrends
18. In 2016, use technology that...
Supports an omni-channel experience, is convenient and delivers what customers
want, when they want it.
Gives you access to powerful, real time data that helps you make meaningful
decisions, and connects with other best-in-class solutions.
Supports you in building an owned audience, then keeping the relationship going.
#EBTrends