FME is a powerful toolset but is all too often relegated to back office data management tasks; however, it offers a powerful capability to deliver web services and entire websites through a no or low code approach to an organizations users, whether they are office, remote, or field workers. This presentation will show how FME users can build progressive web apps powered and delivered via FME based on several customer use cases that IMGS have worked on to allow field workers to view what jobs have been allocated to them, to maintain the status of those jobs, and for managers to allocate jobs to the field force. The presentation will demonstrate how FME can offer a powerful and flexible platform to rapidly stand up, not just a proof of concept but a mobile application used daily, all delivered through FME platform.

1. Delivering Web Applications
With FME

2. Presenters
The
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of
Data
Integration
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23
Gavin
Park
Chief Technology Officer
IMGS
Garrett
Cronin
Commercial Manager
IMGS
Mark
Geoghegan
Area Maintenance Officer
Dublin City Council

3. The
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Agenda
● FME: Delivering More
● FixIt: Paper to Mobile
● How FME powered the transition
● FixIT Demo

4. The
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FME is more than a Data Mover!

5. The
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FME can Deliver..

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Providing Web Applications

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Dublin City Council
FixIt

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Requirement
● Dublin City Council manage a large
portfolio of social housing
● Required to repair and maintain this
● Teams spread across 8 depots
● 120km2
urban service area

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Current Process
● Citizen calls to report fault
● Councils staff type service request in OHMS
● Requests are printed in the depots
● Physically handed to Tradesperson
● Tradesperson completes repair
● Tradesperson completes a paper form for all jobs complete
● Forms from 500+ tradespeople are handed to foreperson
● Foreperson faxes these back to council staff

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Subscriptions for the Win!!
● DCC already have a local government subscription
● FME was already deployed
● The deployment could be scaled quickly and easily
● No additional FME cost

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High Level Architecture

12. The
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Initial Scope for Proof of Concept
● Initial Design was for either
1. FME Server App
2. FME Mobile
● Use FME Built in Users
● Delivery via FME Flow (Hosted)

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Initial Proof of Concept

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Prototype to Application

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Single Page Web Application

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High Level Implementation
FME Server OHMS
Database
Angular Single Page
Web Applications
Web Services
Angular App’s

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What is an API?

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Workspace as an API
Workspaces
{ JSON }
Streaming
Service

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Simple Query to JSON

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Process incoming JSON

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FME as a web Server

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HTML hosting on FME

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Leverage FME Server

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Deliver as a progressive web app
"A Progressive Web App (PWA) is a responsive, reliable,
and installable web application that utilizes modern browser
capabilities to provide an engaging and consistent
experience”

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26. The
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User Management

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Wrapper on to FME Users

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FME Flow REST API

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FixIt Demo

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32. The
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33. The
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Workspace Count
● 34 Workspaces providing web services
● 4 Workspaces for data-sync
● 4 Automations

34. The
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Tradesperson
100 hours saved per
annum
Administration
100 hours saved per
administration per
annum
Paper
250,000 A4 pages
saved per annum
OHMs Update
Calendar Days –
COMPLETED
ONLY
OHMs Update
Calendar Days –
ALL
Total 36 22
Emergency After Hours 1 32
Critical 10 59
Urgent 46 7
Routine 19 40
Plumbing 2 63
Mobile Plumbers 2 19
Heating 128 128
Choke Car 3 4
Electrical 3 3
Carpentry 8 82
Plastering 0 121
Benefit
s
We expect the current OHMS completion
times to drop to zero across the board as
staff update within minutes of completion*.
Potential outcomes of the app, based on depot
staff using the app rather than visiting the
depot to collect paperwork.
*The app will also negate the need to bulk-close repairs.
(This can be as high as 60,000 in many years.)
Consolidated Depots
• less congestion of staff
• lower parking needs,
• consistency of work
approach across all
areas and trades.

35. The
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Summary
● FME provides a great prototyping platform
● Allows low code backend development
● Provides a full environment for small applications
● Enables projects to start, grow and prove the business
case

36. ThankYou!
gpark@imgs.ie
gcronin@imgs.ie