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USER ACQUISITION BASICS
There are a lot of apps out there!
102 billion apps were
downloaded in 2013.
269 billion apps will be
downloaded in 2017.
5% of the apps account for 92%
of the downloads.
Source: Xyo, July 2013
1.6% of developers make more
than the other 98.4 combined.
Source: Xyo, July 2013
There are 3 million mobile developers,
but more than half make
less than $500 per app per month.
Source: Xyo, July 2013
$100,000+
$10,000 –
$100,000
$0 $1,000 –
$10,000
$1 - $100 $100 - $1,000
App Revenues
Share of developers earnings
per app per month (%)
Source: Vision Mobile State of Nation Q3 2014
How do you get your app noticed?
Paid User Acquisition
Apponomics
The Insider’s Guide to a Billion
Dollar App Business
How do most people discover new apps?
Mobile Ads and Websites 33%
Social Media 25%
Online Ads and Websites 11%
Print 3%
So what’s the key to user acquisition (UA)?
It depends on the stage of your app.
Let’s start at the beginning.
LTV, ROI, Retention
Time Since App Launch
NumberofUsers
User Acquisition depends on the stage of your app
Test and learn
Narrow targeting
Limited countries
High Impact Activity
Track and analyze
Refresh , Re-optimize, Scale
User quality analysis and optimization
Segment re-targeting
Geo-expansion
• Testing the waters
• Narrow Targeting
• Learn and prepare for Scale
phase
Launch Phase
Know your user and your app
Test & Learn
Choose UA partners
Launch
Phase
Ensure product works, review success signals
Understand target audience & user value
Achieve some initial organic downloads and ratings
Get an idea of approximate CPI
Analytics, tracking, SDKs
Creative assets – ads, landing pages
Learn inventory sources that perform the best
Test the plumbing
Test campaign
Key learnings – good performing inventory segments,
creatives, formats, OS
CVRs, indicative CPIs
This is the critical phase where you take the learnings from your Launch Phase
and invest intelligently to reach mass scale and hit the top of the app store charts
Focus on User Acquisition: Scale
High Impact Activity
Optimize
Track & Analyse
Driving
Scale
Burst campaigns – maximum exposure
Cross-promote on other games
Independent app store distribution
Support with offline activities
Campaign tracking (CPI’s, Inventory sources, etc.)
ROI analysis vs. CPI
Paid vs. Organic ratios
Performance vs. original targets
Act on insights
Skew activity to high performing inventory, formats
Continuously refresh creatives
Once scale is achieved, you should focus on acquiring the highest-value users and
retaining your top existing users
Focus on User Acquisition: Qualtiy
User segmentation
Maximize Monetization
Acquire High Quality Users
Optimizing
for Quality
Spenders, Engagers, Inactives
Define strategies for each user groups
Product insights and feedback – drop outs, IAP
Use feedback loop to target high quality users
Retarget existing users
Refresh creatives – support brand with engaging video,
playable ads
Consider new inventory sources to reach new users
Monetization strategy for non payers - Advertising
Upsell to highly engaged users
Take a successful model to new markets, Go East
Creating the right ad experience
Video
Ads
Native
Ads
Playable
Ads
Leverage High Engagement Ad
Formats
CTR and CVR
• Native
content
Ads
• Native
Interstiti
als
Why Video Ads?
Enhanced view-through by 25%, 3X improvement in CTR, and App Install rates increased by upto 200%*
* InMobi network data
Source: Yume Research, Tablet Info
Source: Smart Ad Server Infographic, 2014
Video consumption
on mobile devices
has grown by 60%
since 2013
3X
6X
Standard
Banner
Rich
Media
Rich Media with
Video
And video ads are
the highest
performing ad
formats in the
market
2011 2012 2013
4%
8%
11%
15% Growth of mobile and tablet
video share of the total video
consumption
Source: Mashable.com, 2013
Source: MediaMind research
CTR
Ad Formats
InMobi Video Ads
Short skippable 15 s videos ; Audio is on mute by default
The user can enable audio anytime during the video
User can either watch the entire video, click on the skip
video button or click on the ‘download now’ button to go directly to the app
store during the video play
On completion of video or on skip, a static interstitial is shown
A click on this interstitial takes the user to the app store
Landscape PortraitPreview:
Video Case Studies
Leading retail app in the US
CVM improvement: 280%
Top gaming app in the UK
CVM improvement: 160%
Leading gaming app in
China
CVM improvement: 340%
1.48%
9.50%
2.07%
19.00%
0.
0.05
0.1
0.15
0.2
CVR CTR
Static Interstitials Video
1.36%
6.35%
0.0184
0.1597
0.
0.04
0.08
0.12
0.16
0.2
CVR CTR
Static Interstitials Video
0.74%
11.44%
0.011
0.1197
0.
0.03
0.06
0.09
0.12
0.15
CVR CTR
Static Interstitials Video
Video ads generated 1.6X more revenue than other ad formats for a leading village
building game in the US
Non Video Video
Series 1
8.53
%
16.21%
2X
Non Video Video
Series 1
61.8%
38.2%
1.6X
Percentage of overall purchase value Percentage of users who made a purchase post
downloading the app
Higher LTV Seen from Users
Acquired on InMobi Video Ads
Get the new Galaxy S4
Now at only USD 499!
Sponsored
InMobi Native Ads- Ads that
seamlessly integrate with
content
Rich in-stream ads that mimic the
app's content feed - ideal for social
networking apps
Content Stream
Ads that blend right in with news feed
layouts - perfect for news apps!
News Feed
Ads that blend well with user-
generated content in a chat list
Chat List
Why Native Content Ads?
Sources: IPG Media Labs Research, Telefonica,
CMO.com, Fastener.io Ad Formats
8X
Static
Interstitials
Native Ads
CTR
Seen 4.1 times per
session vs. 2.7 for
Banners and clicked 8
times more.
53%
Banner Ads Native Ads
30-50 seconds of actual gameplay of the app,
inside the ad unit itself.
Unmatched levels of engagement
High LTV and loyal users who download after
experiencing the gameplay
InMobi Playable Ads
Why Playable Ads?
Users download an app after playing
it on their friends’ phone or watching
their friends play the game
Users agree that ratings and
reviews influence them to
download games
Provide the ‘try before you buy’ experience with
InMobi Playable Ads.
Almost every user wants to try an app before downloading it
http://searchenginewatch.com/article/2323231/Mobile-Google-Ratings-Reviews-Gained-Influence-with-2013-Holiday-
Shoppers-Study
Playable Ads: Performance on
Test Campaigns
Top Casino App
CVM improvement: 250%
Leading casual
game
CVM improvement: 275%
4.08%
8.67%
6.93%
12.89%
0.
0.0325
0.065
0.0975
0.13
0.1625
CVR CTR
Static Interstitials Playable Ads
0.74%
7.42%
1.40%
10.80%
0.00%
3.00%
6.00%
9.00%
12.00%
CVR CTR
Static Interstitials Playable Ads
Leverage re-targeting to re-engage with
existing users
60% of all app users open your app only
ONCE after downloading it
79% of users abandon your game within
a month of downloading it0%
10%
20%
30%
40%
50%
Messaging
Games
Social
Photo/Video
Music
E-comm
Edu
Media
Retention percentage by category of apps
Majority of your users abandon your app after the
first few uses
Active and Dormant Users
Active Users
Dormant or lost
users
Your in-house targeting is largely limited to the
users who actively use your app
What about the majority of users who are
inactive?
In-House Targeting is Not Enough
We find users who
already have your
game
Whenever these users show up on our
network, or across exchanges, we show
them a tailored message to lure them
back to your game
Amongst these users, we
identify users in segments
defined by you
Your friends are
waiting for you.
Play today!
Another App
Retarget Your Users in Other Apps to Bring Them Back
Lure Your Users Back with the Right Messages
Show discount offers to
induce purchase
Show tailored messages to
dormant users
Inform all your users of short term
events to maximize participation
Setup segments on InMobi
Analytics / 3rd party trackers
Set up user segments and
inform InMobi of users in these
segments.
Build personalized creatives for
each segment with tailored
messages
Deep link these creatives to
specific pages inside your app
Price segments
differentially basis the
value of the user
Bid higher to
re-target a
High LTV user
1 2 3 4
Bid lower to
re-target a
Low LTV user
AND/OR
Ping segments and users
directly to InMobi endpoint
Retarget in Four Steps
Installs
User Installed the app
Session Time
User session time < 35
minutes but has been
dormant since 2 months
Custom Events
Users are stuck at level
43 since 2 months
Customized Messages for Different Segments of Users
App Opens
Has not opened the
app since 2 months
Purchases
Has made purchases
< $40
Who is InMobi?
Global Reach & Scale
We touch more than 60% of mobile Internet users globally
Reaching 780 million+ mobile consumers in 165+ countries
Reaching 176 million + in NA alone
InMobi is committed to
investing in
innovation
2010
2011
2012
2013
2014
100 million
customers globally
Series B Sherpalo
Ventures & KPCB
Funding
InMobi acquires
Sprout Platform
Series C SoftBank
Funding for $200m
InMobi Ad Tracker
Launch
InMobi Acquires
MMTG labs and
Metaflow Solutions
InMobi acquires
Overlay Media
InMobi App Publish
Launch
InMobi launches
Native Ads
Platform
InMobi launches
context aware video
ads platform
Building the most comprehensive
mobile data ecosystem from
more than 780 Million
monthly active users
Millennial Media
+
JumpTap
approx.
415 Million
780 Million
Chartboost
300 Million
Twitter
189 Million Tapjoy
110 Million
On scale with
and other leading
brands
InMobi is currently focusing our efforts on:
Growth of
Mobile Video
NativeLTVGlobal
THANK YOU

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InMobi Presentation at Real Talk on Advertising for User Acquisition

  • 2. There are a lot of apps out there!
  • 3. 102 billion apps were downloaded in 2013. 269 billion apps will be downloaded in 2017.
  • 4. 5% of the apps account for 92% of the downloads. Source: Xyo, July 2013
  • 5. 1.6% of developers make more than the other 98.4 combined. Source: Xyo, July 2013
  • 6. There are 3 million mobile developers, but more than half make less than $500 per app per month. Source: Xyo, July 2013
  • 7. $100,000+ $10,000 – $100,000 $0 $1,000 – $10,000 $1 - $100 $100 - $1,000 App Revenues Share of developers earnings per app per month (%) Source: Vision Mobile State of Nation Q3 2014
  • 8. How do you get your app noticed?
  • 10. Apponomics The Insider’s Guide to a Billion Dollar App Business
  • 11. How do most people discover new apps?
  • 12. Mobile Ads and Websites 33% Social Media 25% Online Ads and Websites 11% Print 3%
  • 13. So what’s the key to user acquisition (UA)?
  • 14. It depends on the stage of your app. Let’s start at the beginning.
  • 15. LTV, ROI, Retention Time Since App Launch NumberofUsers User Acquisition depends on the stage of your app Test and learn Narrow targeting Limited countries High Impact Activity Track and analyze Refresh , Re-optimize, Scale User quality analysis and optimization Segment re-targeting Geo-expansion
  • 16. • Testing the waters • Narrow Targeting • Learn and prepare for Scale phase Launch Phase
  • 17. Know your user and your app Test & Learn Choose UA partners Launch Phase Ensure product works, review success signals Understand target audience & user value Achieve some initial organic downloads and ratings Get an idea of approximate CPI Analytics, tracking, SDKs Creative assets – ads, landing pages Learn inventory sources that perform the best Test the plumbing Test campaign Key learnings – good performing inventory segments, creatives, formats, OS CVRs, indicative CPIs
  • 18. This is the critical phase where you take the learnings from your Launch Phase and invest intelligently to reach mass scale and hit the top of the app store charts Focus on User Acquisition: Scale
  • 19. High Impact Activity Optimize Track & Analyse Driving Scale Burst campaigns – maximum exposure Cross-promote on other games Independent app store distribution Support with offline activities Campaign tracking (CPI’s, Inventory sources, etc.) ROI analysis vs. CPI Paid vs. Organic ratios Performance vs. original targets Act on insights Skew activity to high performing inventory, formats Continuously refresh creatives
  • 20. Once scale is achieved, you should focus on acquiring the highest-value users and retaining your top existing users Focus on User Acquisition: Qualtiy
  • 21. User segmentation Maximize Monetization Acquire High Quality Users Optimizing for Quality Spenders, Engagers, Inactives Define strategies for each user groups Product insights and feedback – drop outs, IAP Use feedback loop to target high quality users Retarget existing users Refresh creatives – support brand with engaging video, playable ads Consider new inventory sources to reach new users Monetization strategy for non payers - Advertising Upsell to highly engaged users Take a successful model to new markets, Go East
  • 22. Creating the right ad experience
  • 23. Video Ads Native Ads Playable Ads Leverage High Engagement Ad Formats CTR and CVR • Native content Ads • Native Interstiti als
  • 24. Why Video Ads? Enhanced view-through by 25%, 3X improvement in CTR, and App Install rates increased by upto 200%* * InMobi network data Source: Yume Research, Tablet Info Source: Smart Ad Server Infographic, 2014 Video consumption on mobile devices has grown by 60% since 2013 3X 6X Standard Banner Rich Media Rich Media with Video And video ads are the highest performing ad formats in the market 2011 2012 2013 4% 8% 11% 15% Growth of mobile and tablet video share of the total video consumption Source: Mashable.com, 2013 Source: MediaMind research CTR Ad Formats
  • 25. InMobi Video Ads Short skippable 15 s videos ; Audio is on mute by default The user can enable audio anytime during the video User can either watch the entire video, click on the skip video button or click on the ‘download now’ button to go directly to the app store during the video play On completion of video or on skip, a static interstitial is shown A click on this interstitial takes the user to the app store Landscape PortraitPreview:
  • 26. Video Case Studies Leading retail app in the US CVM improvement: 280% Top gaming app in the UK CVM improvement: 160% Leading gaming app in China CVM improvement: 340% 1.48% 9.50% 2.07% 19.00% 0. 0.05 0.1 0.15 0.2 CVR CTR Static Interstitials Video 1.36% 6.35% 0.0184 0.1597 0. 0.04 0.08 0.12 0.16 0.2 CVR CTR Static Interstitials Video 0.74% 11.44% 0.011 0.1197 0. 0.03 0.06 0.09 0.12 0.15 CVR CTR Static Interstitials Video
  • 27. Video ads generated 1.6X more revenue than other ad formats for a leading village building game in the US Non Video Video Series 1 8.53 % 16.21% 2X Non Video Video Series 1 61.8% 38.2% 1.6X Percentage of overall purchase value Percentage of users who made a purchase post downloading the app Higher LTV Seen from Users Acquired on InMobi Video Ads
  • 28. Get the new Galaxy S4 Now at only USD 499! Sponsored InMobi Native Ads- Ads that seamlessly integrate with content
  • 29. Rich in-stream ads that mimic the app's content feed - ideal for social networking apps Content Stream
  • 30. Ads that blend right in with news feed layouts - perfect for news apps! News Feed
  • 31. Ads that blend well with user- generated content in a chat list Chat List
  • 32. Why Native Content Ads? Sources: IPG Media Labs Research, Telefonica, CMO.com, Fastener.io Ad Formats 8X Static Interstitials Native Ads CTR Seen 4.1 times per session vs. 2.7 for Banners and clicked 8 times more. 53% Banner Ads Native Ads
  • 33. 30-50 seconds of actual gameplay of the app, inside the ad unit itself. Unmatched levels of engagement High LTV and loyal users who download after experiencing the gameplay InMobi Playable Ads
  • 34. Why Playable Ads? Users download an app after playing it on their friends’ phone or watching their friends play the game Users agree that ratings and reviews influence them to download games Provide the ‘try before you buy’ experience with InMobi Playable Ads. Almost every user wants to try an app before downloading it http://searchenginewatch.com/article/2323231/Mobile-Google-Ratings-Reviews-Gained-Influence-with-2013-Holiday- Shoppers-Study
  • 35. Playable Ads: Performance on Test Campaigns Top Casino App CVM improvement: 250% Leading casual game CVM improvement: 275% 4.08% 8.67% 6.93% 12.89% 0. 0.0325 0.065 0.0975 0.13 0.1625 CVR CTR Static Interstitials Playable Ads 0.74% 7.42% 1.40% 10.80% 0.00% 3.00% 6.00% 9.00% 12.00% CVR CTR Static Interstitials Playable Ads
  • 36. Leverage re-targeting to re-engage with existing users
  • 37. 60% of all app users open your app only ONCE after downloading it 79% of users abandon your game within a month of downloading it0% 10% 20% 30% 40% 50% Messaging Games Social Photo/Video Music E-comm Edu Media Retention percentage by category of apps Majority of your users abandon your app after the first few uses
  • 38. Active and Dormant Users Active Users Dormant or lost users Your in-house targeting is largely limited to the users who actively use your app What about the majority of users who are inactive? In-House Targeting is Not Enough
  • 39. We find users who already have your game Whenever these users show up on our network, or across exchanges, we show them a tailored message to lure them back to your game Amongst these users, we identify users in segments defined by you Your friends are waiting for you. Play today! Another App Retarget Your Users in Other Apps to Bring Them Back
  • 40. Lure Your Users Back with the Right Messages Show discount offers to induce purchase Show tailored messages to dormant users Inform all your users of short term events to maximize participation
  • 41. Setup segments on InMobi Analytics / 3rd party trackers Set up user segments and inform InMobi of users in these segments. Build personalized creatives for each segment with tailored messages Deep link these creatives to specific pages inside your app Price segments differentially basis the value of the user Bid higher to re-target a High LTV user 1 2 3 4 Bid lower to re-target a Low LTV user AND/OR Ping segments and users directly to InMobi endpoint Retarget in Four Steps
  • 42. Installs User Installed the app Session Time User session time < 35 minutes but has been dormant since 2 months Custom Events Users are stuck at level 43 since 2 months Customized Messages for Different Segments of Users App Opens Has not opened the app since 2 months Purchases Has made purchases < $40
  • 44.
  • 45. Global Reach & Scale We touch more than 60% of mobile Internet users globally Reaching 780 million+ mobile consumers in 165+ countries Reaching 176 million + in NA alone
  • 46. InMobi is committed to investing in innovation 2010 2011 2012 2013 2014 100 million customers globally Series B Sherpalo Ventures & KPCB Funding InMobi acquires Sprout Platform Series C SoftBank Funding for $200m InMobi Ad Tracker Launch InMobi Acquires MMTG labs and Metaflow Solutions InMobi acquires Overlay Media InMobi App Publish Launch InMobi launches Native Ads Platform InMobi launches context aware video ads platform
  • 47. Building the most comprehensive mobile data ecosystem from more than 780 Million monthly active users Millennial Media + JumpTap approx. 415 Million 780 Million Chartboost 300 Million Twitter 189 Million Tapjoy 110 Million On scale with and other leading brands
  • 48. InMobi is currently focusing our efforts on: Growth of Mobile Video NativeLTVGlobal

Notes de l'éditeur

  1. Send
  2. We see a 5% CTR on the persistent “Available on the App Store”
  3. ‘add cross promote’