Sandra Martini, Client Care Expert

Greater Boston Area United States

Marketing Advisor & Strategist; Founder, Extreme Client Care

Apparel / Fashion

Creator of Extreme Client Care™, and an advisor, teacher and thinking partner to small business owners. My approach helps business owners create leverage and maximize profits by putting people before revenue. Extreme Client Care™ (ECC) affects every aspect of your business from your marketing and sales to your systems and operations. It’s about designing your business and resulting client experiences in such a way to attract clients who pay, stay and refer. And do so repeatedly. Applying the principles of ECC is often the difference between growth and stagnation, sanity and burnout. I've consulted with well-known industry and business leaders, the Federal Government, INC 500 companies...