Re-Designing Death / Service Design Drinks
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During the second half of the 20th Century, the western world lost touch with what used to be one of the most sophisticated and ritualistic service experiences of all time: funerals. Post-war Europe turned its back on flamboyant funeral traditions, leaving our modern mourning rituals to become unadapted and superficial, orchestrated by a predominantly conservative, stagnating and profit-oriented industry. But things are starting to change. New generations are making steps to break this exhausted taboo, and bring death back into the circle of life… We feel that as designers, we too have our role to play in the comeback of this human-centric service. As founding members of the Re.Designing Death Movement, Virginie, a Designer and Cori an Innovation Facilitator shared with us their mission to bring death to the forefront of innovation. The duo – both incidentally workshop experts – invited us to discover one of their gamified ideation activities, where we attempted to bring humanity into this service offering, and put the ‘fun' back into ‘funerals'.
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Re-Designing Death / Service Design Drinks
- 1. Service Design Berlin S I N N E R S C H R A D E R S W I P E / S E P T E M B E R 2 8 , 2 0 1 6 Re-Designing Death Picture:MelanieDreser
- 2. Katrin PhD Candidate, University of Potsdam Who is inviting? Olga Business Consultant, Fuxblau Manuel Service Designer, Fuxblau Mauro CEO & Designer, Boana Martin Service Designer, UK Gov
- 3. Activities of Service Design Berlin Service Design Drinks Service Experience Camp The Service Gazette
- 5. How does it work? Input Exercise Mingling
- 7. Who is speaking tonight? Cori Moore Innovation Facilitator, Freelance Virginie Gailing Strategic Designer & Head of Design, Point-Blank International
- 8. #redeath
- 11. Why? #redeath
- 14. #redeath
- 15. Why? #redeath
- 16. Re.designing death The manifesto DEATH IS ISOLATING, DISRUPTIVE AND PAINFUL FOR THE DYING AND FOR THE LIVING. OUR MOVEMENT EXISTS TO CHANGE THE WAY WE DEAL WITH DEATH AND WITH REMEMBRANCE. LET’S EXAMINE HOW WE APPROACH DEATH TODAY LET’S BRING NEW PROPOSITIONS TO THE WORLD LET’S BE FREE TO CELEBRATE LIFE JOIN US TO RETHINK AND REDESIGN THIS FUNDAMENTAL! GIVE DEATH A PLACE IN THE CYCLE OF LIFE.
- 18. THE INNOVATION KITCHEN AT #redeath
- 21. When it comes to funeral service we are a bunch of ignorants… #redeath
- 23. Redeath Quiz - Question 1 Can Berliners take ashes home and put them on the mantlepiece? #redeath
- 24. YES but: • Not for ever • You might have to trick the system… #redeath
- 25. Redeath Quiz - Question 2 Can you keep your grandmother’s body at home when she passes? #redeath
- 26. YES #redeath
- 27. Redeath Quiz - Question 3 Can you wash and dress the love of your life yourself before to say your final farewell? #redeath
- 28. YES #redeath
- 29. Redeath Quiz - Question 4 Designer is a boring job, tomorrow I’ll open my own funeral house in Berlin! Is it possible? #redeath
- 30. YES #redeath
- 31. Redeath Quiz - Question 5 Do coffins need to be waterproof for sea burials? #redeath
- 32. NO #redeath
- 33. Nowadays death is as taboo as sex was for victorians #redeath
- 34. Even in the kingdom of death, if the demand doesn’t change, why should the supply? #redeath
- 36. PROJECTS TO OPEN THE BLACK BOX #redeath
- 37. INSPIRE #redeath
- 41. #redeath
- 43. #redeath
- 44. INFORM #redeath
- 46. IGNITE #redeath
- 47. #redeath
- 49. ACTIVITY 1 The funeral flow #redeath
- 53. Step 1 Persona Step 2 Hero Step 3 New service 3 steps to disrupt funeral services > > #redeath
- 54. Step 1 Persona Step 2 Hero Step 3 New service 3 steps to disrupt funeral services > > #redeath
- 55. Stick your HERO card here Stick your PERSONA card here Stick your CHALLENGE card here Like... Do... With... Complete your solution PITCH here Add your solution SNAPSHOTS here Brainstorm your SOLUTION here W H O ? HOW DOES IT FEEL & LOOK? WHAT IS IT? WHY IS IT GREAT? YOUR PITCH WHAT?WHY? H O W ? For .................................................... (Customer’s name) who has .................................................................................................................................................................... (The need) ...........................................................................(Solution’s name) is a ......................................................(Category) that................................................................................................................................................................................ ................................................................................................................................................................. (Key benefit) Unlike ....................................................................... (Competition), ................................................................................. (Solution’s name) ...................................................................... ............................................................................................................................................... (Unique differentiator)
- 56. Step 1 Persona Step 2 Hero Step 3 New service 3 steps to disrupt funeral services > > #redeath
- 57. Stick your HERO card here Stick your PERSONA card here Stick your CHALLENGE card here Like... Do... With... Complete your solution PITCH here Add your solution SNAPSHOTS here Brainstorm your SOLUTION here W H O ? HOW DOES IT FEEL & LOOK? WHAT IS IT? WHY IS IT GREAT? YOUR PITCH WHAT?WHY? H O W ? For .................................................... (Customer’s name) who has .................................................................................................................................................................... (The need) ...........................................................................(Solution’s name) is a ......................................................(Category) that................................................................................................................................................................................ ................................................................................................................................................................. (Key benefit) Unlike ....................................................................... (Competition), ................................................................................. (Solution’s name) ...................................................................... ............................................................................................................................................... (Unique differentiator)
- 58. Step 1 Persona Step 2 Hero Step 3 New service 3 steps to disrupt funeral services > > #redeath
- 59. Stick your HERO card here Stick your PERSONA card here Stick your CHALLENGE card here Like... Do... With... Complete your solution PITCH here Add your solution SNAPSHOTS here Brainstorm your SOLUTION here W H O ? HOW DOES IT FEEL & LOOK? WHAT IS IT? WHY IS IT GREAT? YOUR PITCH WHAT?WHY? H O W ? For .................................................... (Customer’s name) who has .................................................................................................................................................................... (The need) ...........................................................................(Solution’s name) is a ......................................................(Category) that................................................................................................................................................................................ ................................................................................................................................................................. (Key benefit) Unlike ....................................................................... (Competition), ................................................................................. (Solution’s name) ...................................................................... ............................................................................................................................................... (Unique differentiator)
- 60. Join the re.designing death movement! #redeath www.redeath.org #redeath
- 61. Happening soon…
- 62. Not your average conference #redeath
- 66. Open session you decide on…
- 67. … and lead
- 68. That’s we call a co-conference —because you co-create it
- 69. Plus, more fun than at a usual conference
- 70. And really great food
- 71. Taking place November 18–19th
- 72. Save in a group of 5 Get your regular ticket before October 24 Check sxc16.eventbrite.com