Case Study Navihotel Software Hotel and Viva Hotels & Resorts www.sistemasdegestion.com

1. CASE STUDY: Viva Hotels & Resorts
Navihotel has made Viva Hotels & Resorts manage their hotels as a hotel
chain. PROJECT DESCRIPTION
Navihotel Implementation
It all starts in November 1998, when the owners of E.T.I. group
decided to manage and commercialize their own hotels under the CUSTOMER
Viva Hotels & Resorts brand. Viva Hotels & Resorts
www.hotelsviva.com
From the initial 9 establishments it has now moved to 16, all of
them located at Mallorca and Menorca. The E.T.I. group is known SOLUTION
NAVIHOTEL is the integrated Hotel
for their important presence at the real estate sector with over 25
Management System that due to its
years of experience.
perfect adaptation to the different
hotel industry business types, its
Outside Spain an investment together with Medieval Times has
modular functionality, and the
been done, resulting into Excellence Luxury resorts. Excellence is a
Not only its total integration and its flexibility made NAVIHOTEL experience of more than 20 years, is
group of luxury Resorts specialized in hotel management and real leader at the Spanish market with over
estate development all around the world. (Excellence Riviera the ideal program, but its adaptability to the different necessities
600 installations.
Cancun and Excellence Punta Cana). Additionally E.T.I. group has that rise with the time demonstrate that NAVIHOTEL was the
shares at Sunscape the Beach at Punta Cana. perfect system for the daily work at this hotel chain. SUPPLIER
Sistemas de Gestion is a business
SITUATION BENEFITS technology supplier specialized at
At their initial days around 1998 Viva Hotels & Resorts started NAVIHOTEL implementation has allowed the headquarters to tourism sector. Nowadays is leader on
have a complete control of the information almost in real time. hotel industry ERP installations in
using several software solutions that did not comply with their
Spain, second worldwide touristic
necessities. Each hotel worked separately, there was no integrated
This gives the commercial department the ability to have a clear destination.
management and there were many coordination problems
vision of the reality.
between the different hotels. It was not managed as a hotel chain,
and a lot of time was invested trying to obtain consolidated Being a very open solution, NAVIHOTEL allows to implement the
information if they could obtain it. day to day changes in a fast and secure way, being able to create
any necessary reports.
SOLUTION
Sistemas de Gestion was the Microsoft Dynamics NAV partner, that Not only Point of Sales prices, purchasing tariffs and sales
CONTACT
offered the best hotel management product in the market. contracts prices have been centralized, but also all of these errors
info@sistemasdegestion.com
are avoided and management time is optimized.
NAVIHOTEL managed Viva Hotels & Resorts to start to be managed www.sistemasdegestion.com
as a hotel chain, with headquarters where invoicing, occupancy Thanks to NAVIHOTEL customer’s requests the program has been
and purchases could be centralized, without having to treat them growing, adapting itself to the necessities of each customer.
individually.