Consultants who invest time and energy into delivering clear lines of communication will rapidly build up levels of trust among-st Candidates, leading to increases in productivity and output.

1. The Importance of
Communication
in Recruitments
Discover the Difference
Gaurav Bahl
Associate Manager – Talent
Acquisition
Monika Aggarwal
Associate Manager – Talent
Acquisition
Project by -

2. What is Communication ?
 The Imparting Or Exchanging Of
Information By Speaking, Writing, Or Using
Some Other Medium.
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3. Why it is important?
 How we communicate shows the world who we are.
 Good communication is an essential tool in achieving
productivity and maintaining strong working
relationships .
 Consultants who invest time and energy into delivering
clear lines of communication will rapidly build up levels
of trust amongst Candidates, leading to increases in
productivity and output.
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4. www.skopeindia.com
The Four Communication Skills
Thinking Listening Speaking
Non-
verbal
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5. Objective of Oral
Communication
 To Inform
 To Educate
 To Convince
 To Persuade
 To Lead to Action
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6.  Define your goals and set expectations
 Clearly deliver your message
 Choose your medium carefully
 Keep everyone involved
 Listen and show empathy
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Strategy

7. Audience (Who)
 Background
 Age
 Job Profile
 Interest
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8. Why are ‘we’ looking at it
• To Improve Our ratios
• To build our network
• To be more productive with the same effort
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9. Our Objective
 To be a effective communicator
 To be a one call resolution consultant.
 To Improve our conversion ratios.
 To make sure our message is getting
across and reaching it’s intended target.
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10. Benefits for the Recruiters
 Shows respect and appreciation to applicants
regardless of their qualifications
 Eliminates excessive phone calls, leaving messages
and telephone tag
 Tracks all activity related to an applicant for future use
 Most importantly, confirms our company operates with
integrity and transparency
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11. H W ?
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12. Opening and
closing of call
Scripts
Creating a JD Call Analysis
One on One
Sessions
Group role
playing
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13. Openings
Purpose
• Grab candidate's attention so that they
will want to hear what you have to say
• Should be a “grabber” or “attention
seeker”
• Not only arouse interest, but also
suggest theme of speech
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14. Closings of Presentation
Purpose
• Accent your speech objectives
• Leave the candidate with something to
remember
• Closing is the “whip-cracker”, the
“clincher”, ultimately the “result getter”.
• Closing must tie with your opening and
your theme
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15. www.skopeindia.com
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