Intelligent Business Operations (IBO) Platform Building the Next Generation of Smart, Real-time Applications

1. ©2014 Software AG. All rights reserved. For internal use only.
Intelligent Business
Operations (IBO) Platform
Building the Next Generation
of Smart, Real-time
Applications

2. ©2014 Software AG. All rights reserved. For internal use only.2 |
The Market Problem & Vision
Examples Customer Problems & Solutions
IBO Platform Capabiliities
Use Cases & Solutions Accelerators
Agenda

3. ©2014 Software AG. All rights reserved. For internal use only.3 | Seize opportunities & avoid crises amidst explosive complexity
The problem: a new class of emerging streaming
decision-centric application requirements
Internet
Mobility
The Internet of Things
Industrial Internet
Location Sensing
Wearable Devices
Streaming
Social Media
In Memory Compute
Event Driven Systems
SOA / BPM
Distributed Computing
Mainframe
Client Server
Big Data,
Fast Data,
Process Data,
Transaction
Data
Time window
to analyze &
act
Complexity of
Intra-Enterprise
information
Complexity of
Extra-Enterprise
information Smart
decisions

4. ©2014 Software AG. All rights reserved.
What is IBO?
“Intelligent Business Operations (IBO) are a style of work
in which real-time analytic and decision management
technologies are integrated into the transaction-executing
and book-keeping operational activities that run the
business”
Gartner. March 2011
W. Roy Schulte, Janelle B. Hill, Nigel Rayner

5. ©2014 Software AG. All rights reserved. For internal use only.5 |
Offline
Business
Intelligence
Strategic and
Tactical
decisions
Periodic
Reports
Ad Hoc BI
Analytics
Traditional BI
Statistical Analytics
Data Mining
Other off-line Analytics
Predictive Analytics
Hadoop
Continuous
Streaming
Analytics
Run-the-business Operational Systems
Capture Event
Data “in motion”
Intelligent
Business
Operations
Platform
Store data
“at rest”
Data Mart/
Warehouse
Take Action
(Operational
Decisions)
IBO Complements Batch-based Analytics with Continuous &
Actionable Real-time Analytics

6. ©2014 Software AG. All rights reserved. For internal use only.6 |
IBO – Empowers the Smart Digital Enterprise
By delivering 4 major components that winning digital enterprises require
Continuous
Seize Real-time
Optimization
Revenue
Opportunities
Continuously
Manage
Risk
Real-time
Visibility

7. ©2014 Software AG. All rights reserved. For internal use only.7 | IBO enables organizations to create next generation of business apps
Continuous
Seize Real-time
Optimization
Revenue
Opportunities
Continuously
Manage
Risk & Fraud
Real-time
Visibility

8. ©2014 Software AG. All rights reserved. For internal use only.8 |
Smart Shipping Logistics
Ship Movements (Sat)
Ship reporting
Port Messages
Detect a ship passing a certain area,
determine the relevance
Start appropriate
process
Real-time and historic/enriched
information on ships
Real-time access
to ships’
inventories and
planning schedules
Real-time tracking
of all entities,
highlighting
efficiencies and
predicted problems
Convey data reliably
from the remote ships
& dock side machines

9. ©2014 Software AG. All rights reserved. For internal use only.9 |
Trades
Quotes
News
Trader Behavior
Social Media
Citi Avoids Regulatory Fines & Resolves Suspicious Trading Activity
Proactively
Unusual trading activity just
before news release suggests
insider trading
Notify relevant
Compliance
Officer
Compliance staff
visualize trade
abuse alerts; drill in
to investigate

10. ©2014 Software AG. All rights reserved. For internal use only.10 |
Thank You for Using
Our Credit Card. We
are offering 2% APR
finance over 60
months on this TV to
loyal bank customers.
Click here to accept.
Real-time,
One-to-One
Marketing
Intelligent Marketing Offers
Purchase flat
screen TV at
partner store
using bank
credit card
 Low current account balance
 History of response to attractive credit offers
 Push payment plan to mobile phone

11. ©2014 Software AG. All rights reserved. For internal use only.11 |
Enjoy 15%
discount off any
main meal at
Sports Bar Diner
in Wellington Mall
this lunchtime
Real-time,
One-to-One
Marketing
Location and Context-Aware Promotions
 Customer who likes Sports enters a Mall
 Partner “Sports Bar Diner” has capacity
 Push offer of 15% off any main meal this lunchtime
if you pay with DBS credit card
Customer
location
detected
entering
Mall

12. ©2014 Software AG. All rights reserved. For internal use only.12 |
Software AG Enables Massive Scale Personalization for the
Wearable Revolution

13. ©2014 Software AG. All rights reserved. For internal use only.13 |
MOBILE CLOUD
SOCIALBIG DATA
AgileIntegration&
Automation
Adding “Smart” to the Digital Enterprise
Business
Processes
Mobile
events
Financial &
News Events
Social
Media
$ £ €¥
Sensor &
machines
BusinessProcess
Management
Hadoop Business
Intelligence
What are the
requirements to
deliver a Digital
Intelligence Layer?

14. ©2014 Software AG. All rights reserved. For internal use only.14 |
MOBILE CLOUD
SOCIALBIG DATA
AgileIntegration&
Automation
IBO Platform Requirements
BusinessProcess
Management
Agile
Apps
In-Memory Data Management & Connectivity
Real-time Decisions
Proactive AlertsDashboards &
Visualization Intelligent Actions
Streaming Analytics
Continuous
Stream Processing
Historical Pattern
Discovery
Real-time Complex
Pattern Detection
Business
Processes
Mobile
events
Financial &
News Events
Social
Media
$ £ €¥
Sensor &
machines
Hadoop Business
Intelligence

15. ©2014 Software AG. All rights reserved. For internal use only.15 |
MOBILE CLOUD
SOCIALBIG DATA
AgileIntegration&
Automation
IBO Platform Components
BusinessProcess
Management
Agile
Apps
In-Memory Data Management & Connectivity
Real-time Decisions
Proactive AlertsDashboards &
Visualization Intelligent Actions
Streaming Analytics
Continuous
Stream Processing
Historical Pattern
Discovery
Real-time Complex
Pattern Detection
Business
Processes
Mobile
events
Financial &
News Events
Social
Media
$ £ €¥
Sensor &
machines
Hadoop Business
Intelligence
Terracotta Big Memory & Universal Messaging
Optimize
PPM
Apama
Presto

16. ©2014 Software AG. All rights reserved. For internal use only.16 |
Starting Points for IBO
PPM for Process Visibility
in Legacy Environments
Discovery process
bottlenecks, problems,
opportunities. Move to
detect in real-time
webM ESB / other
streaming sources
Tap into real-time data
to store,
analyze/respond,
visualize or accelerate
webM BPM / other process
sources
Tap into process data to
provide visibility and
highlight & predict
problems
Traditional BI, predictive
analytics or Hadoop
“Operationalize” models
Industry Solution (e.g.
CEM or Fraud)
Identify a business
problem for which an
IBO solution exists
Discover the
opportunities for IBO
Continuous intelligence
on streaming data use
cases
Process visibility &
iBPMS use cases
Flexible applications
that can be rapidly
deployed & changed
Real-time “Operational
Intelligence”

17. ©2014 Software AG. All rights reserved. For internal use only.17 |
IBO Solution Blueprints & Customers
Real-time
Personalization
Customer
Experience
Management
End-to-End
Process
Assurance
Business
Acceleration
Real time
Fraud
Prevention
Risk &
Compliance
Monitoring
eTrading
Real-time
Promotions
Omni-Channel
Fulfillment
RetailBank
ProcessMonitoring
SAPProcess
Monitoring
FastereCommerce
Mainframe
Offload
ATMFraud
Detection
Anti-money
Laundering
Market
Surveillance
RogueTrader
Monitoring
Pre-trade
Risk
FXeCommerce
Algorithmic
Trading
IBO Platform
IBO Solution Blueprints
Common Use Case Patterns and Solution Accelerators
Database
Offload
RatingProcess
Monitoring
Bond
Pricing
M2M
Operational
Intelligence
SmartGrid
Analytics
EnergyTheft
Detection
M2MProcess
Optimization

18. ©2014 Software AG. All rights reserved. For internal use only.18 |
Why Software AG IBO?
• Streaming analytics
and decisions with in-
memory techniques
• “Streaming” historic,
real-time and
predictive analytics
• Enabling rapid
response at scale
across mobile, social
and big data
Software AG’s IBO solves
problems that others
cannot
• Reduce point
applications with
common IBO platform
• Best time-to-value and
lowest cost to change
for new solutions
• Scale up seamlessly on
minimal commodity
hardware
Faster time-to-value,
reduced complexity &
cost
• Works hand-in-hand
with traditional
Business Intelligence
systems
• “Operationalize”
hadoop & predictive
analytics
• Visibility & intelligence
for integration and
processes
And firms can leverage
existing investments
Whole is greater than sum of parts