Stephen Kwan
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Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, California United States
Profession
Lucas Professor of Service Science at San Jose State University
Secteur d’activité
Education
Site Web
www.cob.sjsu.edu/kwan_s
Coordonnées
Mots-clés
service standards service science iess 2018 history of computing
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Présentations

(25)
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Arts&science2011

il y a 12 ans • 443 Vues

KwanCaseStudyICES2011

il y a 12 ans • 383 Vues

Chinese University of Hong Kong Visit 8/2/2011

il y a 12 ans • 685 Vues

Kwan & Muller-Grochs Cambridge Understanding Complex Service Systems Conference 2011

il y a 12 ans • 717 Vues

Kwan History of Computing 2011

il y a 12 ans • 391 Vues

IBM SJSU 2011

il y a 12 ans • 500 Vues

SIGSVC 2011

il y a 12 ans • 347 Vues

Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.

il y a 12 ans • 430 Vues

Kwan 2012 Research Projects Topics

il y a 12 ans • 374 Vues

Interntional Symposium On Service Systems Science 2012 Kwan

il y a 12 ans • 563 Vues

IBM Service Science & Innovation Community of Practice 3/6/2012

il y a 12 ans • 848 Vues

IJCSS 2012 Work Shop - An MBA Course on Service Innovation

il y a 11 ans • 539 Vues

Moving from B2X to B2X2Y Value Propositions in Service System Networks

il y a 11 ans • 984 Vues

China and the World: Trade, Innovation and its role in the WTO

il y a 11 ans • 834 Vues

Introduction to SSMED for 119A, Nov 2012

il y a 11 ans • 702 Vues

Yuan Ze University - Service Design Basics, 12/6/2012

il y a 11 ans • 924 Vues

Tsring-hua University Workshop File 2 of 2 12/07/12

il y a 11 ans • 431 Vues

Servicology 2013 workshop

il y a 10 ans • 1150 Vues

Serviceology 2013: Fundamental Concepts and Premises of Service Science

il y a 10 ans • 1145 Vues

Using Analogies to Frame a Value Proposition

il y a 10 ans • 1840 Vues

INFORMS 2014 - The Integration Quality Gap in Service System Networks

il y a 9 ans • 856 Vues

US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15

il y a 8 ans • 1922 Vues

Globalization and Standards: Supply Chain Operations, Strategy and Infrastructure, May 18-19, 2015

il y a 8 ans • 671 Vues

Measuring Integration Service Quality Gap in A Service System Network

il y a 8 ans • 2097 Vues

Service Science Research and Service Standards Development

il y a 5 ans • 79 Vues

Documents

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Kwan & Muller-Gorchs 2011, Constructing Effective Value Propositions for Stakeholders in Service System Networks

il y a 12 ans • 1025 Vues

Kwan SJSU IES Russian Group 10/26/2011

il y a 12 ans • 374 Vues

Kwan US Trade in Services

il y a 12 ans • 431 Vues

Maintaining Consistent Customer Experience in Service System Networks

il y a 10 ans • 1026 Vues

Service Science Research and Service Standards Development

il y a 5 ans • 143 Vues
Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, California United States
Profession
Lucas Professor of Service Science at San Jose State University
Secteur d’activité
Education
Site Web
www.cob.sjsu.edu/kwan_s
Mots-clés
service standards service science iess 2018 history of computing
Tout plus