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Health and Medicine on the Net: An Overview of 1.0 to 2.0 Consumer Offerings
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2. 67% of online US adults use the internet to find information about their personal health and medical well-being . prophis.com | imarketinsights.com Note: Survey of US online adults, percent using the Internet for information about personal health or wellness issues in the past 12 months. Source: Prophis eResearch, August 2008
3. WebMD is the most popular destination for medical and health information for US online adults. prophis.com | imarketinsights.com
4. Percent of US online adults visiting selected health/medical site in past three months: 45% 16% 13% 11% 10% prophis.com | imarketinsights.com Note: Survey of US online adults, August 2008. Source: Prophis eResearch WebMD Wikipedia (for health/medical info) MayoClinic.com RealAge.com Health.com 10% 9% 9% QualityHealth.com eMedicine.com Drugs.com
5. Web sources that consumers turn to range between two broad axes. Web 1.0 Web 2.0 Industry-produced Patient-produced Informational Interactional prophis.com | imarketinsights.com
7. prophis.com | imarketinsights.com Portal plus Community Medical / Health Information Portals Self-Monitoring Services Patient Communities Knowledge Communities Healthful Living Consumer Marketplaces
18. How do online US adults rate these sites? prophis.com | imarketinsights.com
19. Prophis eResearch asked online US adults to rate 29 medical / health websites over 11 criteria and give an overall evaluation. prophis.com | imarketinsights.com
20. Overall, 477 online US adults, all of whom have used the Internet in the past 12 months for personal health or medical information, participated in the rating. prophis.com | imarketinsights.com
21. Respondents were randomly assigned to rate specific websites over these 11 items. They gave 1126 ratings among the sites we asked them to rate. That’s an average of 39 evaluators per site. prophis.com | imarketinsights.com
22. Some differences between how consumers rated 1.0 sites versus 2.0 kinds of offerings. prophis.com | imarketinsights.com More Med/Health 1.0 More Med/Health 2.0 Overall Impression Very favorable Favorable Professionalism Very good Good Organization Very good Good Content Quality Very good Good/Okay Relevance Good Okay/Fair Credibility Very good Okay/Fair
23. Ratings for other sub-categories and individual sites reveal strengths and weaknesses in concept and execution. prophis.com | imarketinsights.com
24. Industry players will need to continue to raise their game to meet emerging consumer expectations and achieve competitive advantage. prophis.com | imarketinsights.com
25. Thank you for your attention! Full report (29 sites rated across 12 dimensions) available for sale: http:// www.prophiseresearch.com/store/home.php?cat=254 prophis.com | imarketinsights.com