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67% of online US adults use the internet to find information about their  personal health and medical well-being .  prophis.com | imarketinsights.com Note:  Survey of US online adults, percent using the Internet for information about personal health or wellness issues in the past 12 months. Source: Prophis eResearch, August 2008
WebMD  is the most popular destination for medical and health information for US online adults.  prophis.com | imarketinsights.com
Percent of US online adults visiting selected health/medical site in past three months:  45% 16% 13% 11% 10% prophis.com | imarketinsights.com Note:  Survey of US online adults, August 2008.  Source: Prophis eResearch WebMD Wikipedia (for health/medical info) MayoClinic.com RealAge.com Health.com 10% 9% 9% QualityHealth.com eMedicine.com Drugs.com
Web sources that consumers turn to range between two broad axes. Web 1.0 Web 2.0 Industry-produced Patient-produced Informational Interactional prophis.com | imarketinsights.com
prophis.com | imarketinsights.com Web 1.0 Web 2.0 Or put graphically…
prophis.com | imarketinsights.com Portal plus Community Medical / Health Information Portals Self-Monitoring   Services Patient   Communities Knowledge   Communities Healthful   Living Consumer Marketplaces
Categories more on the Web 1.0 side prophis.com | imarketinsights.com
Medical / Health Information Portals WebMD HealthLine Healthology MayoClinic NIH.com RXList.com Drugs.com prophis.com | imarketinsights.com
Healthful Living Quality Health Prevention RealAge Health.com prophis.com | imarketinsights.com
Categories  with more balanced mix of  Web 1.0  and   Web 2.0 prophis.com | imarketinsights.com
Consumer Marketplaces HealthGrades Vitals.com Carol.com prophis.com | imarketinsights.com
Portal plus Community RevolutionHealth EverydayHealth MedHelp prophis.com | imarketinsights.com
Knowledge Communities Wikipedia MedicineNet.com Organized Wisdom FamilyDoctor.org eMedicine.com prophis.com | imarketinsights.com
Categories more on the Web 2.0 side prophis.com | imarketinsights.com
Self-monitoring Services Sprigley.com ReliefInSite prophis.com | imarketinsights.com
Patient Communities DailyStrength Trusera WegoHealth PatientsLikeMe CarePages prophis.com | imarketinsights.com
How do online US adults rate these sites?  prophis.com | imarketinsights.com
Prophis eResearch asked online US adults to rate 29 medical / health websites over 11 criteria and give an overall evaluation. prophis.com | imarketinsights.com
Overall,  477  online US adults, all of whom have used the Internet in the past 12 months for personal health or medical information, participated in the rating.  prophis.com | imarketinsights.com
Respondents were  randomly assigned  to rate specific websites over these 11 items. They gave  1126  ratings among the sites we asked them to rate.  That’s an average of  39  evaluators per site.  prophis.com | imarketinsights.com
Some differences between how consumers rated 1.0 sites versus 2.0 kinds of offerings. prophis.com | imarketinsights.com More Med/Health 1.0 More Med/Health 2.0 Overall Impression Very favorable Favorable Professionalism Very good Good Organization Very good Good Content Quality  Very good Good/Okay Relevance Good Okay/Fair Credibility Very good Okay/Fair
Ratings for other sub-categories and individual sites reveal  strengths  and  weaknesses   in concept and execution.  prophis.com | imarketinsights.com
Industry players will need to continue to  raise their game  to meet emerging consumer expectations and achieve competitive advantage.  prophis.com | imarketinsights.com
Thank you for your attention!  Full report (29 sites rated across 12 dimensions) available for sale:  http:// www.prophiseresearch.com/store/home.php?cat=254 prophis.com | imarketinsights.com

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Health and Medicine on the Net: An Overview of 1.0 to 2.0 Consumer Offerings

  • 1.  
  • 2. 67% of online US adults use the internet to find information about their personal health and medical well-being . prophis.com | imarketinsights.com Note: Survey of US online adults, percent using the Internet for information about personal health or wellness issues in the past 12 months. Source: Prophis eResearch, August 2008
  • 3. WebMD is the most popular destination for medical and health information for US online adults. prophis.com | imarketinsights.com
  • 4. Percent of US online adults visiting selected health/medical site in past three months: 45% 16% 13% 11% 10% prophis.com | imarketinsights.com Note: Survey of US online adults, August 2008. Source: Prophis eResearch WebMD Wikipedia (for health/medical info) MayoClinic.com RealAge.com Health.com 10% 9% 9% QualityHealth.com eMedicine.com Drugs.com
  • 5. Web sources that consumers turn to range between two broad axes. Web 1.0 Web 2.0 Industry-produced Patient-produced Informational Interactional prophis.com | imarketinsights.com
  • 6. prophis.com | imarketinsights.com Web 1.0 Web 2.0 Or put graphically…
  • 7. prophis.com | imarketinsights.com Portal plus Community Medical / Health Information Portals Self-Monitoring Services Patient Communities Knowledge Communities Healthful Living Consumer Marketplaces
  • 8. Categories more on the Web 1.0 side prophis.com | imarketinsights.com
  • 9. Medical / Health Information Portals WebMD HealthLine Healthology MayoClinic NIH.com RXList.com Drugs.com prophis.com | imarketinsights.com
  • 10. Healthful Living Quality Health Prevention RealAge Health.com prophis.com | imarketinsights.com
  • 11. Categories with more balanced mix of Web 1.0 and Web 2.0 prophis.com | imarketinsights.com
  • 12. Consumer Marketplaces HealthGrades Vitals.com Carol.com prophis.com | imarketinsights.com
  • 13. Portal plus Community RevolutionHealth EverydayHealth MedHelp prophis.com | imarketinsights.com
  • 14. Knowledge Communities Wikipedia MedicineNet.com Organized Wisdom FamilyDoctor.org eMedicine.com prophis.com | imarketinsights.com
  • 15. Categories more on the Web 2.0 side prophis.com | imarketinsights.com
  • 16. Self-monitoring Services Sprigley.com ReliefInSite prophis.com | imarketinsights.com
  • 17. Patient Communities DailyStrength Trusera WegoHealth PatientsLikeMe CarePages prophis.com | imarketinsights.com
  • 18. How do online US adults rate these sites? prophis.com | imarketinsights.com
  • 19. Prophis eResearch asked online US adults to rate 29 medical / health websites over 11 criteria and give an overall evaluation. prophis.com | imarketinsights.com
  • 20. Overall, 477 online US adults, all of whom have used the Internet in the past 12 months for personal health or medical information, participated in the rating. prophis.com | imarketinsights.com
  • 21. Respondents were randomly assigned to rate specific websites over these 11 items. They gave 1126 ratings among the sites we asked them to rate. That’s an average of 39 evaluators per site. prophis.com | imarketinsights.com
  • 22. Some differences between how consumers rated 1.0 sites versus 2.0 kinds of offerings. prophis.com | imarketinsights.com More Med/Health 1.0 More Med/Health 2.0 Overall Impression Very favorable Favorable Professionalism Very good Good Organization Very good Good Content Quality Very good Good/Okay Relevance Good Okay/Fair Credibility Very good Okay/Fair
  • 23. Ratings for other sub-categories and individual sites reveal strengths and weaknesses in concept and execution. prophis.com | imarketinsights.com
  • 24. Industry players will need to continue to raise their game to meet emerging consumer expectations and achieve competitive advantage. prophis.com | imarketinsights.com
  • 25. Thank you for your attention! Full report (29 sites rated across 12 dimensions) available for sale: http:// www.prophiseresearch.com/store/home.php?cat=254 prophis.com | imarketinsights.com