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What Millennials Want?
Entering into 2016, all that bus
inesses need to know about Mi
llennials as Customers.
Did you know 2016 is the year
of the millennial customer?
It is estimated that millennials will
be spending $200 Billion annually,
by 2017.
As consumers, millennials are expected to spend
$10 Trillion over their lifetime.
Let’s put these facts into perspective…
There are about 80 Million millennials in
the USA alone.
Millennials make up some 25% of the US population
and thanks to immigration, they’re on rise.
And do we need to mention that Millennials
are highly commanding with influence on b
uying decisions of different demographic c
ohorts?
Meaning it's time to learn and u
nderstand What Millennials
Want?
1. Millennials love automation.
2. Millennials are least loyal to brands.
3. Millennials crave personalized experience.
Find out what your Millennial
Customers crave.
CREATE A SURVEY TODAY
4. Millennials appreciate the ease of tech.
5. Millennials prefer experiential environments.
6. Millennials are mobile shoppers.
7. Millennials care about causes.
8. Millennials want to collaborate with the brand.
9. Millennials hate gumming up due to
old or ineffective processes.
10. Millennials are more informed.
11. Millennials express online. So,
social decision making is a norm.
Is your customer experience ready to serve millennials?

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