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1	
  
Tomo360	
  
Tomo	
  =	
  connec)ons	
  (in	
  Japanese)	
  
How	
  To	
  Grow	
  Your	
  Business	
  With	
  	
  
	
  Social	
  Media	
  
@TOMO3603	
  
Susu	
  Wong	
  
Founder	
  
2	
  
Branding/Graphics	
  
Website	
  
Social	
  Media	
  
Email	
  
MarkeBng	
  
Tomo360	
  elevates	
  your	
  marke?ng	
  to	
  the	
  next	
  level	
  
Marke?ng	
  	
  
Strategies	
  
3	
  
Agenda	
  
•  Social	
  Media	
  StaBsBcs	
  
•  Why	
  Go	
  Social	
  
•  Social	
  Media	
  Strategy	
  
•  Social	
  Media	
  MarkeBng	
  Tools	
  
–  TwiEer	
  
–  Facebook	
  
–  LinkedIn	
  
–  Social	
  Media	
  Management	
  Tools	
  
Follow	
  me	
  on	
  
TwiDer@tomo3603	
  
4	
  
Social	
  Media	
  is	
  about	
  People	
  and	
  
Conversa?on,	
  and	
  Connec?ng	
  with	
  
Customers	
  and	
  Prospects	
  
5	
  
Why	
  you	
  can’t	
  ignore	
  Social	
  Marke?ng	
  
Source:	
  www.radiatemedia.com	
  
6	
  
Social	
  Marke?ng	
  in	
  2013	
  
7	
  
Why	
  go	
  Social?	
  
•  Casual	
  and	
  conversaBonal	
  
•  Cost	
  efficient	
  opBon	
  
•  MulBple	
  ways	
  for	
  generaBng	
  leads	
  	
  
•  Diverse	
  audience	
  
•  Great	
  feedback	
  system	
  	
  
•  Increase	
  search	
  engine	
  ranking	
  
8	
  
Before	
  you	
  start,	
  you	
  need	
  a	
  game	
  plan	
  
MarkeBng	
  
Goals/
ObjecBves	
  
Targeted	
  
Audiences	
  
Social	
  
Media	
  
TacBcs	
  
Metrics	
  	
  
• Thought	
  leader?	
  
• Listener?	
  
• Communicator?	
  
• Demographics	
  
• Age	
  
• Race	
  	
  
• Facebook	
  
• TwiEer	
  
• LinkedIn	
  
• Pinterest	
  
• Instagram	
  
• Google+	
  
• AcBvity	
  metric	
  
• Impact	
  Reach	
  
• ChaEer	
  about	
  you	
  
9	
  
TWITTER	
  
Social	
  Media	
  Tools	
  #1	
  
10	
  
TwiDer	
  
11	
  
Tip	
  #1:	
  Visual	
  Content	
  	
  
12	
  
Tip	
  #2:	
  Visual	
  Content	
  	
  
13	
  
TwiDer’s	
  Old	
  Design	
  
14	
  
TwiDer’s	
  New	
  Design	
  
hEps://twiEer.com/channingtatum	
  
15	
  
TwiDer	
  Tip#2:	
  	
  Follow	
  Influencers	
  
•  Domain	
  Authority	
  –	
  tons	
  of	
  followers	
  
•  Social	
  Authority	
  –	
  ranked	
  high	
  on	
  Google	
  searches	
  
•  Passionate	
  followers	
  
Blogging	
  sites:	
  
–  hEp://alltop.com/	
  
–  hEp://technoraB.com/	
  
16	
  
TwiDer	
  #3:	
  Best	
  Prac?ces	
  
•  Use	
  a	
  maximum	
  of	
  1	
  to	
  2	
  hashtags	
  	
  
–  	
  @username	
  	
  
•  Engage	
  new	
  followers	
  by	
  thanking	
  them	
  directly	
  (DM)	
  
•  Follow	
  Fridays	
  (#FF)	
  
•  Tweet	
  during	
  weekends/rush	
  hours	
  
•  Shrink	
  your	
  urls:	
  
–  	
  hEp://bit.ly/	
  or	
  hEp://Bnyurl.com/	
  
•  Ask	
  followers	
  to	
  retweet	
  (RT)	
  
–  Tweets	
  with	
  links	
  are	
  86%	
  more	
  likely	
  to	
  be	
  retweeted	
  
hEp://blog.bufferapp.com/10-­‐new-­‐twiEer-­‐-­‐staBsBcs-­‐to-­‐help-­‐you-­‐reach-­‐your-­‐followersstats-­‐twiEer	
  
17	
  
TwiDer’s	
  tools	
  
•  SocialOomph:	
  set	
  up	
  auto-­‐follows	
  so	
  whenever	
  someone	
  
follows	
  you,	
  you	
  can	
  follow	
  them:	
  
www.SocialOomph.com	
  
•  TrendisBc:	
  Track	
  the	
  popularity	
  of	
  topics	
  and	
  keywords	
  on	
  
TwiEer	
  with	
  easy	
  to	
  read	
  graph:	
  www.trendisBc.com	
  
•  TwiEer’s	
  picture:	
  hEp://twitpic.com/	
  
•  TwiEer’s	
  Directory:	
  hEp://tweepz.com/	
  
•  TwiEer’s	
  terminology:
hEp://www.ibBmes.com/what-­‐do-­‐ff-­‐tbt-­‐gff-­‐foh-­‐rlrt-­‐
other-­‐twiEer-­‐instagram-­‐hashtags-­‐terms-­‐mean-­‐1021098	
  
18	
  
FACEBOOK	
  MARKETING	
  
Social	
  Media	
  Tools	
  #2	
  	
  
19	
  
20	
  
Tip	
  #1:	
  	
  
Your	
  Facebook	
  Cover	
  Page	
  is	
  your	
  Storefront	
  
21	
  
Examples	
  
22	
  
Pin	
  Post	
  and	
  Loca?ons	
  
23	
  
Examples	
  
24	
  
25	
  
Tip	
  #2:	
  What	
  to	
  post?	
  
•  Engage	
  your	
  fans	
  
–  posts,	
  pictures,	
  video,	
  links,	
  quotes	
  etc…	
  
•  Share	
  exclusive	
  promoBons/discounts	
  	
  
•  Create	
  a	
  two-­‐way	
  conversaBon	
  
•  Provide	
  Bmely	
  news	
  
•  Facebook	
  disconnect	
  plugin	
  
26	
  
•  Include	
  your	
  social	
  media	
  links	
  on	
  your	
  email	
  
signature	
  &	
  website	
  	
  
•  Ask	
  your	
  “likers”	
  to	
  suggest	
  to	
  their	
  friends	
  
•  Run	
  promoBons	
  to	
  encourage	
  likes	
  
•  Like	
  other	
  pages	
  
27	
  
Facebook	
  Tip#3:	
  
hEp://socialmedialondon.co.uk/best-­‐facebook-­‐pracBces-­‐2014/	
  
28	
  
Resources	
  
•  hEp://www.hongkiat.com/blog/facebook-­‐Bps-­‐and-­‐
tricks-­‐part2/	
  
•  hEps://www.facebook.com/adverBsing/how-­‐it-­‐
works	
  
•  hEp://socialmedialondon.co.uk/best-­‐facebook-­‐
pracBces-­‐2014/	
  
•  hEps://www.facebook.com/business/a/online-­‐sales/
page-­‐post-­‐Bps	
  
29	
  
LINKEDIN	
  
Social	
  Media	
  Tools	
  #3	
  
30	
  
31	
  
What’s	
  all	
  the	
  buzz	
  about	
  LinkedIn?	
  
•  Largest	
  and	
  oldest	
  professional	
  
network	
  
•  Over	
  277	
  million	
  registered	
  
users	
  (2014)	
  
•  3	
  million	
  LinkedIn	
  business	
  
pages	
  
•  2.1	
  million	
  LinkedIn	
  Groups	
  
•  B2B	
  plamorm	
  
32	
  
Tip#1:	
  LinkedIn	
  profile	
  	
  
•  Upload	
  a	
  professional 	
  	
  
picture	
  
•  Create	
  a	
  compelling	
  
headline	
  
•  Use	
  descripBve	
  keywords	
  
for	
  your	
  experiences/	
  
specialBes	
  
•  Add	
  your	
  website	
  and	
  
social	
  media	
  links	
  
•  Add	
  connecBons	
  
33	
  
Tip#2:	
  Get	
  Connected	
  
•  LinkedIn	
  with	
  people	
  you	
  met	
  face-­‐to-­‐face	
  
•  Scan	
  business	
  cards	
  with	
  CardMunch	
  app	
  	
  
•  Connect	
  with	
  care	
  
•  Give	
  recommendaBons	
  first	
  	
  
•  Join	
  Interest	
  LinkedIn	
  Groups	
  	
  
34	
  
Tip#3:	
  	
  Best	
  Prac?ces	
  
•  Post	
  status,	
  events	
  and	
  interesBng	
  updates	
  
•  Update	
  your	
  profile	
  regularly	
  
•  Join	
  and	
  parBcipate	
  in	
  groups	
  	
  
–  Create	
  your	
  own	
  group	
  
•  Create	
  your	
  company	
  page	
  
•  Show	
  examples	
  of	
  your	
  work	
  or	
  projects	
  
35	
  
Resources	
  
•  hEp://www.wikihow.com/Create-­‐an-­‐Account-­‐on-­‐
LinkedIn	
  
•  hEp://www.ezanga.com/news/2011/10/20/3-­‐ways-­‐
to-­‐interact-­‐on-­‐linkedin/	
  
•  hEp://blog.hubspot.com/blog/tabid/6307/bid/
23454/The-­‐UlBmate-­‐Cheat-­‐Sheet-­‐for-­‐Mastering-­‐
LinkedIn.aspx	
  
36	
  
SOCIAL	
  MEDIA	
  MANAGEMENT	
  TOOLS	
  
Social	
  Media	
  Tools	
  #4	
  
37	
  
Social	
  Media	
  Tools	
  
38	
  
Images	
  for	
  social	
  media/blogs	
  
Royalty	
  free	
  images	
  
•  Flicker	
  CreaBve	
  
Commons	
  
•  Photo	
  Bin	
  
•  Free	
  Range	
  Stock	
  	
  
•  Photo	
  Bin	
  
Stocked	
  images	
  
•  BigStock	
  
•  iStock	
  
•  Fotolia	
  
•  ShuEerstock	
  
39	
  
Tomo360	
  	
  
Crea?ve	
  Connec?ons	
  to	
  your	
  Customers	
  	
  
Susu	
  Wong	
  
www.tomo360.com	
  
Facebook	
  me:	
  www.facebook.com/tomo360	
  
Follow	
  me	
  on	
  TwiEer:	
  www.twiEer.com/tomo3603	
  
978.253.4922	
  
Contact	
  me	
  if	
  you	
  have	
  any	
  quesBons	
  

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How to grow your business using Social Media

  • 1. 1   Tomo360   Tomo  =  connec)ons  (in  Japanese)   How  To  Grow  Your  Business  With      Social  Media   @TOMO3603   Susu  Wong   Founder  
  • 2. 2   Branding/Graphics   Website   Social  Media   Email   MarkeBng   Tomo360  elevates  your  marke?ng  to  the  next  level   Marke?ng     Strategies  
  • 3. 3   Agenda   •  Social  Media  StaBsBcs   •  Why  Go  Social   •  Social  Media  Strategy   •  Social  Media  MarkeBng  Tools   –  TwiEer   –  Facebook   –  LinkedIn   –  Social  Media  Management  Tools   Follow  me  on   TwiDer@tomo3603  
  • 4. 4   Social  Media  is  about  People  and   Conversa?on,  and  Connec?ng  with   Customers  and  Prospects  
  • 5. 5   Why  you  can’t  ignore  Social  Marke?ng   Source:  www.radiatemedia.com  
  • 6. 6   Social  Marke?ng  in  2013  
  • 7. 7   Why  go  Social?   •  Casual  and  conversaBonal   •  Cost  efficient  opBon   •  MulBple  ways  for  generaBng  leads     •  Diverse  audience   •  Great  feedback  system     •  Increase  search  engine  ranking  
  • 8. 8   Before  you  start,  you  need  a  game  plan   MarkeBng   Goals/ ObjecBves   Targeted   Audiences   Social   Media   TacBcs   Metrics     • Thought  leader?   • Listener?   • Communicator?   • Demographics   • Age   • Race     • Facebook   • TwiEer   • LinkedIn   • Pinterest   • Instagram   • Google+   • AcBvity  metric   • Impact  Reach   • ChaEer  about  you  
  • 9. 9   TWITTER   Social  Media  Tools  #1  
  • 11. 11   Tip  #1:  Visual  Content    
  • 12. 12   Tip  #2:  Visual  Content    
  • 13. 13   TwiDer’s  Old  Design  
  • 14. 14   TwiDer’s  New  Design   hEps://twiEer.com/channingtatum  
  • 15. 15   TwiDer  Tip#2:    Follow  Influencers   •  Domain  Authority  –  tons  of  followers   •  Social  Authority  –  ranked  high  on  Google  searches   •  Passionate  followers   Blogging  sites:   –  hEp://alltop.com/   –  hEp://technoraB.com/  
  • 16. 16   TwiDer  #3:  Best  Prac?ces   •  Use  a  maximum  of  1  to  2  hashtags     –   @username     •  Engage  new  followers  by  thanking  them  directly  (DM)   •  Follow  Fridays  (#FF)   •  Tweet  during  weekends/rush  hours   •  Shrink  your  urls:   –   hEp://bit.ly/  or  hEp://Bnyurl.com/   •  Ask  followers  to  retweet  (RT)   –  Tweets  with  links  are  86%  more  likely  to  be  retweeted   hEp://blog.bufferapp.com/10-­‐new-­‐twiEer-­‐-­‐staBsBcs-­‐to-­‐help-­‐you-­‐reach-­‐your-­‐followersstats-­‐twiEer  
  • 17. 17   TwiDer’s  tools   •  SocialOomph:  set  up  auto-­‐follows  so  whenever  someone   follows  you,  you  can  follow  them:   www.SocialOomph.com   •  TrendisBc:  Track  the  popularity  of  topics  and  keywords  on   TwiEer  with  easy  to  read  graph:  www.trendisBc.com   •  TwiEer’s  picture:  hEp://twitpic.com/   •  TwiEer’s  Directory:  hEp://tweepz.com/   •  TwiEer’s  terminology: hEp://www.ibBmes.com/what-­‐do-­‐ff-­‐tbt-­‐gff-­‐foh-­‐rlrt-­‐ other-­‐twiEer-­‐instagram-­‐hashtags-­‐terms-­‐mean-­‐1021098  
  • 18. 18   FACEBOOK  MARKETING   Social  Media  Tools  #2    
  • 19. 19  
  • 20. 20   Tip  #1:     Your  Facebook  Cover  Page  is  your  Storefront  
  • 22. 22   Pin  Post  and  Loca?ons  
  • 24. 24  
  • 25. 25   Tip  #2:  What  to  post?   •  Engage  your  fans   –  posts,  pictures,  video,  links,  quotes  etc…   •  Share  exclusive  promoBons/discounts     •  Create  a  two-­‐way  conversaBon   •  Provide  Bmely  news   •  Facebook  disconnect  plugin  
  • 26. 26   •  Include  your  social  media  links  on  your  email   signature  &  website     •  Ask  your  “likers”  to  suggest  to  their  friends   •  Run  promoBons  to  encourage  likes   •  Like  other  pages  
  • 27. 27   Facebook  Tip#3:   hEp://socialmedialondon.co.uk/best-­‐facebook-­‐pracBces-­‐2014/  
  • 28. 28   Resources   •  hEp://www.hongkiat.com/blog/facebook-­‐Bps-­‐and-­‐ tricks-­‐part2/   •  hEps://www.facebook.com/adverBsing/how-­‐it-­‐ works   •  hEp://socialmedialondon.co.uk/best-­‐facebook-­‐ pracBces-­‐2014/   •  hEps://www.facebook.com/business/a/online-­‐sales/ page-­‐post-­‐Bps  
  • 29. 29   LINKEDIN   Social  Media  Tools  #3  
  • 30. 30  
  • 31. 31   What’s  all  the  buzz  about  LinkedIn?   •  Largest  and  oldest  professional   network   •  Over  277  million  registered   users  (2014)   •  3  million  LinkedIn  business   pages   •  2.1  million  LinkedIn  Groups   •  B2B  plamorm  
  • 32. 32   Tip#1:  LinkedIn  profile     •  Upload  a  professional     picture   •  Create  a  compelling   headline   •  Use  descripBve  keywords   for  your  experiences/   specialBes   •  Add  your  website  and   social  media  links   •  Add  connecBons  
  • 33. 33   Tip#2:  Get  Connected   •  LinkedIn  with  people  you  met  face-­‐to-­‐face   •  Scan  business  cards  with  CardMunch  app     •  Connect  with  care   •  Give  recommendaBons  first     •  Join  Interest  LinkedIn  Groups    
  • 34. 34   Tip#3:    Best  Prac?ces   •  Post  status,  events  and  interesBng  updates   •  Update  your  profile  regularly   •  Join  and  parBcipate  in  groups     –  Create  your  own  group   •  Create  your  company  page   •  Show  examples  of  your  work  or  projects  
  • 35. 35   Resources   •  hEp://www.wikihow.com/Create-­‐an-­‐Account-­‐on-­‐ LinkedIn   •  hEp://www.ezanga.com/news/2011/10/20/3-­‐ways-­‐ to-­‐interact-­‐on-­‐linkedin/   •  hEp://blog.hubspot.com/blog/tabid/6307/bid/ 23454/The-­‐UlBmate-­‐Cheat-­‐Sheet-­‐for-­‐Mastering-­‐ LinkedIn.aspx  
  • 36. 36   SOCIAL  MEDIA  MANAGEMENT  TOOLS   Social  Media  Tools  #4  
  • 37. 37   Social  Media  Tools  
  • 38. 38   Images  for  social  media/blogs   Royalty  free  images   •  Flicker  CreaBve   Commons   •  Photo  Bin   •  Free  Range  Stock     •  Photo  Bin   Stocked  images   •  BigStock   •  iStock   •  Fotolia   •  ShuEerstock  
  • 39. 39   Tomo360     Crea?ve  Connec?ons  to  your  Customers     Susu  Wong   www.tomo360.com   Facebook  me:  www.facebook.com/tomo360   Follow  me  on  TwiEer:  www.twiEer.com/tomo3603   978.253.4922   Contact  me  if  you  have  any  quesBons