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The new product portfolio presentation - Swets Belgium customer day 2014
- 1. New Digital Solution Michael Leuschner Commercial Director EMEA 18th September, 2014
- 2. Our conclusion There is still a lot of money spent for content in our market. Selling content management services for print and e- Journals, and eBooks will for sure remain part of our core business. But… 2
- 3. Supply Chain Dis-integration # of titles # of publishers
- 4. Supply Chain Dis-integration # of titles # of publishers Direct Deals
- 5. Supply Chain Dis-integration # of titles # of publishers Consortia Cost to serve a subscription
- 6. Our conclusion There is still a lot of money spent for content in our market. Selling content management services for print and e- Journals, and eBooks will for sure remain part of our core business But… 6 We need to accelerate our own transformation
- 7. 7 Transformation means adding services and solutions to our portfolio that provide value to our customers and their “customers”. Our conclusion
- 8. 8 Our product strategy is to complement our own software with “best of breed” solutions that have a proven value for our customers
- 9. Unique solutions for special needs 9 eResource Management eResource Management Research Productivity Research Productivity Library Intelligence Library Intelligence L I B R A R Y Based on consolidated customer feedback we have decided to focus on 3 themes to deliver new solutions with tangible benefits for librarians
- 10. Unique solutions for special needs 10 eResource Management eResource Management Research Productivity Research Productivity Library Intelligence Library Intelligence L I B R A R Y eBooks acquisition service Identity & access management eResource monitor & troubleshoot Reference manager, discovery & collaboration Research data management & sharing Article delivery – cost efficient, fast & high quality Usage report + price per use + impact factor Real time usage reporting Research output & reach
- 11. Unique solutions for special needs 11 eResource Management eResource Management Research Productivity Research Productivity Library Intelligence Library Intelligence L I B R A R Y Let us know which of our new solutions you would like to get for information for.
- 12. Thank you! 12
Notes de l'éditeur
- Let me explain what the impact will be and what our/mine understanding is. What you see here is the long tail curve of our industry. There are very few publishers providing high amount of titles And there are many midsize and small publisher that provide only very few titles each. If we would look at the content of each library we would come up with a similar curve for the content the have and need
- In order to go direct consortia of course focus on the publishers with the highest amount of titles in order to achieve a very attractive price and terms for their members. The larger the package, the larger the sales price, the larger the discount in absolute terms.
- The impact for the agents is that they will loose the efficiency gains and the publisher commission that has been an important component of their service fee calculation. As a result the average cost to serve a subscription will logically go up. In order NOT to make a loss as a company the service fee has to increase. The total cost increase depends on how much consortia want to move the red line from left to right. Meaning the more direct deals will be established the more the cost per subscription goes up.
- Our strengths are Servicing a global customer base with high requirements and budgets under pressure Sourcing the market and selecting promising and established products that are of value for our customers Informing and consulting our customers on new products Setting up and managing trials for our customers Implementing the selected software and supporting the roll out to the users Proving 1st and 2nd level support Managing the payment process and the relationship with the software provider
- Let me quickly run you through the list of product that will be part of our forward looking product portfolio. In regards to managing electronic resource we expect that all libraries sooner or later will invest in improving their current library management system or will buy a new Electronic Resource Management System to manager electronic resource better. Nevertheless we will still see that some critical areas will/ or can not be addressed by those larger applications. 3 of those are: Identity & access management eResource monitor & troubleshoot Open Access - APC management In regards to research there a few strong trends recognizable: Librarians are more than ever strive to support researchers and students more than ever to demonstrate the value of a library On the other hand researchers and students are using tools that their peers and friends recommend and available on the internet. With our 3 solutions we want to help our customers, the library to bring both together. Last but not least and based on what the topics above we see and increasing demand towards the library to provide more transparency and metrics measure to core activities and become able to provide competence recommendations and make informed decions