Large organisations large intranets: where to start a redevelopment project
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The document discusses how to get started with improving large organization intranets. It recommends: 1. Ensuring executive support by understanding their strategic goals and showing how an intranet can help achieve them, such as increasing frontline staff mobility or reducing call volumes. 2. Building an unofficial "project team" by tapping knowledgeable people in the organization who others go to for advice. 3. Starting with small, high impact changes to demonstrate success, rather than trying to overhaul the entire intranet at once, which can be done even without dedicated funding or staff.
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Large organisations large intranets: where to start a redevelopment project
- 1. Large organisations, large intranets: where to start? Tamsin Stanford 15 May 2013 Intranets 2013
- 2. In this presentation: 1. The importance of ensuring your Executives are on board, and how to convince them 2. How and why to build an unofficial ‘project’ team 3. Start small to achieve big results Intranets 2013 – Tamsin Stanford, 15 May 20132
- 3. Intranets 2013 – Tamsin Stanford, 15 May 20133
- 4. Intranets 2013 – Tamsin Stanford, 15 May 20134
- 5. 1. The importance of ensuring your Executives are on board Intranets 2013 – Tamsin Stanford, 15 May 20135 (and how to convince them)
- 6. Intranets 2013 – Tamsin Stanford, 15 May 2013 6 Executive support must not stop when funding starts 6
- 7. Show that you understand their strategy Intranets 2013 – Tamsin Stanford, 15 May 2013 7 7
- 8. What IS their strategy? Sales uplift Self-service for HR Mergers/acquisitions Downsizing Sustainability Innovation Intranets 2013 – Tamsin Stanford, 15 May 2013 Frontline staff, mobile Reduced call volumes Multilingual Retain knowledge Less printing Discussion forums Intranet will help:If strategy is… 8
- 9. Make it real Intranets 2013 – Tamsin Stanford, 15 May 2013 CMS IA usabilityaccessibility UCD UX tag clouds collaboration metadata search optimisation W3C portal portlets domain servers hosting contextual inquiry personalisation customisation KM card sort versioning friendly URLs IA UCD UX tag clouds collaboration metadata search optimisation W3C servers customisation KM portlets domain friendly URLs usability portal personalisation CMS accessibility card sort versioning hosting contextual inquiry CMS collaboration portlets hosting UX metadata friendly URLs usability IA tag clouds portal W3C personalisation wireframes wireframes KM hosting UX css css css alt tags alt tags widget widget KM versioning IA portal UX UX 9
- 10. Use risk as a lever Intranets 2013 – Tamsin Stanford, 15 May 201310
- 11. 2. Why build a project team? Intranets 2013 – Tamsin Stanford, 15 May 2013 11 11
- 12. You can’t do it alone! Intranets 2013 – Tamsin Stanford, 15 May 201312
- 13. 2. Unofficial project teams Intranets 2013 – Tamsin Stanford, 15 May 2013 13 ask the people that other people ask 13 © Olivier Roux
- 14. Intranets 2013 – Tamsin Stanford, 15 May 2013 14 dig around 14
- 15. 3. Start small Intranets 2013 – Tamsin Stanford, 15 May 201315 © Lyndal Dennis
- 16. ‹#›
- 17. no money, no people? Intranets 2013 – Tamsin Stanford, 15 May 201317
- 18. What’s your starting point? Intranets 2013 – Tamsin Stanford, 15 May 201318 Secure executive support Build networks Start small
- 19. Any questions? tamstanford@live.com.au Intranets 2013 – Tamsin Stanford, 15 May 2013 Thank you.