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Firebase Analytics
Best Practices To Attract, Engage, Convert &
Measure Your App Users
4th December 2019
Priyanka
Solutions Consultant
North America
Namrata Nagdev
Customer Success
Manager
Sarjak Patel
AVP - Customer Delivery
Kunal Soneta
Technical Analyst
Moderator Speakers Technical Expert
With you today
What Brings Us Here Today?
40 % 20 % 18 %22 %
Basic Overview
of Firebase
Integration of Firebase
with DataStudio &
BigQuery For Advanced
Analytics & Visualization
Campaign Tagging &
Tracking in Firebase
Tracking End to End
User Journey Using
Firebase
What did you ask us to talk about?
● Firebase Analytics and how does it compare to other app analytics tools
● Marketing Campaign attribution using Firebase Analytics
● Advanced Analytics using Firebase and BigQuery
● Integrating Firebase with Google Data Studio for Creating Interactive
Dashboards
● Activate Upon the Analysed Data Using Firebase
● Q&A
Agenda
Firebase
QualityDevelop
● Dashboard
● Events
● Conversions
● Audiences
● Funnels
● User Properties
● Latest Release
● Retention
● StreamView
● DebugView
● Authentication
● Database
● Storage
● Hosting
● Functions
● ML Kit
● Crashlytics
● Performance
● Test Lab
● App Distribution
● Predictions
● A/B Testing
● Cloud Messaging
● In-App-Messaging
● Remote Config
● Dynamic Links
● AdMob
Analytics Grow
More than just analytics?
App Analytics Tools Compared
All the tools are experts with data analytics...
And have their own way of engaging customers…
But, when it comes to handling attributions…
Firebase Analytics
Console Walkthrough
Firebase
Project 1
Firebase
Project 3
Firebase
Project 2
Events
User Properties
Conversions
Audiences
Firebase Structure
Events
Event Parameters03
Similar to custom dimensions in Google Analytics,
helping provide additional details around an event
Predefined Events02
Set of automatically collected events with the help of
SDK, without any implementation
User Actions01
Open an app, install/uninstall an app, in-app
purchases, completed a step, etc.
Conversions
Send Postback Data03
Sending your conversion data back to an ad networks
helps the networks optimize the traffic they send you
Events As Conversions02
Converting your regular event as conversion
facilitates attribution reporting and postback
capacity for that event
Conversion Events01
Most important events that are critical to a business
(new user sign-ups, in-app purchases, bookings etc.)
By default, first_open, in_app_purchase,
ecommerce_purchase
Audiences
Set Target03
Target notifications, A/B tests & ad campaigns based
on the audience sets
Filter Reports02
Use an audience to filter your reports and analyze
how different user segments engage with your app
User Segments01
Combine events, parameters, and properties to
include practically any subset of user
Creating Audiences
1. Provide basic audience level
details
2. Set the audience scope to
user, session and event
3. Choose user segment
conditions
4. Set sequence based scope, if
needed
5. Select the required
Membership Duration
6. Good to go!
Use the newly created audience to
filter reports, analyze and
remarket.
Source:
Funnels
Open Funnels03
Firebase Analytics funnels are open funnels meaning
users do not have to complete a previous step to be
included in the subsequent step
Visualize & Optimize02
Gain insights using a funnel and make the necessary
changes to your app to improve the completion rate
of a series of events and app retention
Identify Drop-offs01
Discover the stages within your app where users
abandon an important process leading to some
conversion
User Properties
Set & Register Property03
To apply a user property as a report filter, you need to
register it in the Analytics interface
Predefined Properties02
Set of automatically collected user properties with
the help of SDK, without any implementation
User Attributes01
Describe segments of your user base, such as
language, location, profession, spender, etc. based
on their app usage (static or slowly changing)
Other Useful Reports
Latest Release Retention
StreamView DebugView
For you new app releases,
● Track how many of your users are upgrading
● Understand their engagement
● Know how app stability across your user base
● Cohort reports depicting a set of users who
started using your app at the same time showing
how well the app retains users
● Filter the cohorts by campaigns that acquired a
set of users
● Analyze your app data across periods of time to
identify trends and anomalies among segments
of your user base
● Get a deeper understanding of who is using your
app and what they are doing, in real time
● Validate your Analytics configuration during
development
● See raw events data immediately so you can
make adjustments without having to wait for the
data to be processed
Marketing Campaign Attribution
Google Ads
Seamless Integrations with
AdMob Display & Video 360 Google Play
Links that work
● The way you want,
● On multiple platforms, and
● Whether or not your
app is already installed
Firebase Dynamic Links
Advanced Analytics Using
Firebase & BigQuery
● Advanced Analysis
Closed Funnel, Revenue/Monetization, Ad Performance, In-App Purchases, Top Performing
Features, User Lifetime Value etc.
● Pre-requisites
In Firebase, your account needs to be an Owner of the project that you want to link
In BigQuery, that same Google account needs Project Owner access
Advanced Analytics
using Firebase & BigQuery
● Leveraging Firebase
10 text + 40 numeric custom parameters; 25 Custom parameters per event
Event 1: 5 text parameters
Event 2: 20 numeric parameters
Event 3: 5 text parameters
Event 4: 20 numeric parameters
Event 5: 10 parameters (Custom parameters not configurable in Firebase)
Pass the custom parameters in the App Bundle to see data in BigQuery
Event 1: 26 text parameters (Hit discarded in Firebase and BigQuery)
● Integration Process
By using Firebase + BQ we can explore and analyze the project's historical data and answer any
questions about how the apps are being used
Advanced Analytics
using Firebase & BigQuery
Data Visualization Using
Firebase, BigQuery & Data Studio
User Funnel Drop Off Dashboard User Churn Rate Dashboard
Data Studio Dashboards
Grow with Firebase
Activations using Firebase
A/B Testing
Optimize your app
experience by making it
easy to run, analyze,
scale product and
marketing experiments
Predictions
It applies machine
learning to your analytics
data to create dynamic
user segments based on
the predicted behavior
of users in your app
Cloud Messaging
Notify a client app that
new email or other data is
available to sync. You can
send notification
messages to drive user
re-engagement and
retention
In App Messaging
Engage your app's active
users by sending them
targeted, contextual
messages that encourage
them to use key app
features
Activations using Firebase
Dynamic Links
Links that work the way
you want, on multiple
platforms, even if the app is
not installed. Users get the
best available experience
for the platform they open
your link on
AdMob
Use mobile advertising
platform to generate
revenue from your app.
Easy way to monetize
mobile apps with targeted,
in-app advertising.
Remote Config
Change the behavior and
appearance of your app
without publishing an
app update, at no cost,
for unlimited daily active
users
Thank You!
+91 7211199869 hello@tatvic.com
Get in touch with us:

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Firebase Analytics - Best Practices To Attract, Engage, Convert & Measure Your App Users

  • 1. Firebase Analytics Best Practices To Attract, Engage, Convert & Measure Your App Users 4th December 2019
  • 2. Priyanka Solutions Consultant North America Namrata Nagdev Customer Success Manager Sarjak Patel AVP - Customer Delivery Kunal Soneta Technical Analyst Moderator Speakers Technical Expert With you today
  • 3. What Brings Us Here Today?
  • 4. 40 % 20 % 18 %22 % Basic Overview of Firebase Integration of Firebase with DataStudio & BigQuery For Advanced Analytics & Visualization Campaign Tagging & Tracking in Firebase Tracking End to End User Journey Using Firebase What did you ask us to talk about?
  • 5. ● Firebase Analytics and how does it compare to other app analytics tools ● Marketing Campaign attribution using Firebase Analytics ● Advanced Analytics using Firebase and BigQuery ● Integrating Firebase with Google Data Studio for Creating Interactive Dashboards ● Activate Upon the Analysed Data Using Firebase ● Q&A Agenda
  • 7. QualityDevelop ● Dashboard ● Events ● Conversions ● Audiences ● Funnels ● User Properties ● Latest Release ● Retention ● StreamView ● DebugView ● Authentication ● Database ● Storage ● Hosting ● Functions ● ML Kit ● Crashlytics ● Performance ● Test Lab ● App Distribution ● Predictions ● A/B Testing ● Cloud Messaging ● In-App-Messaging ● Remote Config ● Dynamic Links ● AdMob Analytics Grow More than just analytics?
  • 9. All the tools are experts with data analytics...
  • 10. And have their own way of engaging customers…
  • 11. But, when it comes to handling attributions…
  • 13. Firebase Project 1 Firebase Project 3 Firebase Project 2 Events User Properties Conversions Audiences Firebase Structure
  • 14. Events Event Parameters03 Similar to custom dimensions in Google Analytics, helping provide additional details around an event Predefined Events02 Set of automatically collected events with the help of SDK, without any implementation User Actions01 Open an app, install/uninstall an app, in-app purchases, completed a step, etc.
  • 15. Conversions Send Postback Data03 Sending your conversion data back to an ad networks helps the networks optimize the traffic they send you Events As Conversions02 Converting your regular event as conversion facilitates attribution reporting and postback capacity for that event Conversion Events01 Most important events that are critical to a business (new user sign-ups, in-app purchases, bookings etc.) By default, first_open, in_app_purchase, ecommerce_purchase
  • 16. Audiences Set Target03 Target notifications, A/B tests & ad campaigns based on the audience sets Filter Reports02 Use an audience to filter your reports and analyze how different user segments engage with your app User Segments01 Combine events, parameters, and properties to include practically any subset of user
  • 17. Creating Audiences 1. Provide basic audience level details 2. Set the audience scope to user, session and event 3. Choose user segment conditions 4. Set sequence based scope, if needed 5. Select the required Membership Duration 6. Good to go! Use the newly created audience to filter reports, analyze and remarket. Source:
  • 18. Funnels Open Funnels03 Firebase Analytics funnels are open funnels meaning users do not have to complete a previous step to be included in the subsequent step Visualize & Optimize02 Gain insights using a funnel and make the necessary changes to your app to improve the completion rate of a series of events and app retention Identify Drop-offs01 Discover the stages within your app where users abandon an important process leading to some conversion
  • 19. User Properties Set & Register Property03 To apply a user property as a report filter, you need to register it in the Analytics interface Predefined Properties02 Set of automatically collected user properties with the help of SDK, without any implementation User Attributes01 Describe segments of your user base, such as language, location, profession, spender, etc. based on their app usage (static or slowly changing)
  • 20. Other Useful Reports Latest Release Retention StreamView DebugView For you new app releases, ● Track how many of your users are upgrading ● Understand their engagement ● Know how app stability across your user base ● Cohort reports depicting a set of users who started using your app at the same time showing how well the app retains users ● Filter the cohorts by campaigns that acquired a set of users ● Analyze your app data across periods of time to identify trends and anomalies among segments of your user base ● Get a deeper understanding of who is using your app and what they are doing, in real time ● Validate your Analytics configuration during development ● See raw events data immediately so you can make adjustments without having to wait for the data to be processed
  • 22. Google Ads Seamless Integrations with AdMob Display & Video 360 Google Play
  • 23. Links that work ● The way you want, ● On multiple platforms, and ● Whether or not your app is already installed Firebase Dynamic Links
  • 25. ● Advanced Analysis Closed Funnel, Revenue/Monetization, Ad Performance, In-App Purchases, Top Performing Features, User Lifetime Value etc. ● Pre-requisites In Firebase, your account needs to be an Owner of the project that you want to link In BigQuery, that same Google account needs Project Owner access Advanced Analytics using Firebase & BigQuery
  • 26. ● Leveraging Firebase 10 text + 40 numeric custom parameters; 25 Custom parameters per event Event 1: 5 text parameters Event 2: 20 numeric parameters Event 3: 5 text parameters Event 4: 20 numeric parameters Event 5: 10 parameters (Custom parameters not configurable in Firebase) Pass the custom parameters in the App Bundle to see data in BigQuery Event 1: 26 text parameters (Hit discarded in Firebase and BigQuery) ● Integration Process By using Firebase + BQ we can explore and analyze the project's historical data and answer any questions about how the apps are being used Advanced Analytics using Firebase & BigQuery
  • 27. Data Visualization Using Firebase, BigQuery & Data Studio
  • 28. User Funnel Drop Off Dashboard User Churn Rate Dashboard Data Studio Dashboards
  • 30. Activations using Firebase A/B Testing Optimize your app experience by making it easy to run, analyze, scale product and marketing experiments Predictions It applies machine learning to your analytics data to create dynamic user segments based on the predicted behavior of users in your app Cloud Messaging Notify a client app that new email or other data is available to sync. You can send notification messages to drive user re-engagement and retention In App Messaging Engage your app's active users by sending them targeted, contextual messages that encourage them to use key app features
  • 31. Activations using Firebase Dynamic Links Links that work the way you want, on multiple platforms, even if the app is not installed. Users get the best available experience for the platform they open your link on AdMob Use mobile advertising platform to generate revenue from your app. Easy way to monetize mobile apps with targeted, in-app advertising. Remote Config Change the behavior and appearance of your app without publishing an app update, at no cost, for unlimited daily active users
  • 32. Thank You! +91 7211199869 hello@tatvic.com Get in touch with us: