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Yes! I want to sell
     online advertising…
     but I’m completely lost.
                           By Carol Doane
                           @TheClassicCarol
                           360Convos.blogspot.com
© 2010 Carol Doane
I don’t get it
                     Secret codes:
                     URL, SEO, SMS
                     Odd terms: optimization,
                     widget, rails, flash,
                     analytics, impressions,
                     views, hits, tags
© 2010 Carol Doane
Print is easy


                     Advertisers understand the
                     benefit of print because
                     they’ve used it and it’s
                     worked
© 2010 Carol Doane
Print is stable


                     Advertisers can hold the
                     newspaper in their hands,
                     touch their ad, and the ad
                     never moves off the page
© 2010 Carol Doane
The known zone


                     Sales reps stay focused on
                     primary products, bundle
                     online with print, or use it
                     as value added
© 2010 Carol Doane
Unknown Zone

                     The terminology may not
                     be second nature, but
                     unless you move forward,
                     you’re locked in with few
                     choices
© 2010 Carol Doane
Imagine
                     You’re trapped in a tower,
                     you’ll be there for a long
                     time. You can have only
                     one media. Which one
                     would you choose:
                     Radio
                     Television
                     Cell phone
                     Newspapers
                     Kindle with unlimited books
                     Computer with internet access
© 2010 Carol Doane
Maybe you didn’t
                     choose internet
                     But a majority of your
                     customer’s prospects did
                     They wouldn’t want to live
                     without it
                     Can your advertisers afford
                     to create marketing
                     campaigns without online?
© 2010 Carol Doane
Clients survive
                     with good
                     strategy
                     They purchase when they
                     perceive real value
                     They rely on you to present the
                     options and communicate that
                     value
© 2010 Carol Doane
But, just wait
                     Online advertising is still
                     confusing—to me and the
                     customer
                     And nobody knows if it
                     works
                     (Nobody?)
© 2010 Carol Doane
I want to know. Do online ads work?




© 2010 Carol Doane
Yes.
Online advertising
boosts retail sales an
average of 9%

Research: comSCORE
and dunnhumbyUSA
via Media Week

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=111796
Professionals
making advertising
decisions chose:
Internet 92%
Print 88%
Radio 46%
TV 46%
Cell-phone ads 39%
Research: Brandweek

http://www.brandweek.com/bw/content_display/esearch/e3ieb7c1fa39769124d8385a7ece182572b
When given
a choice, 42%
of consumers
chose the
Internet as
"most essential"


Survey: Arbitron, Edison Media

http://arbitron.mediaroom.com/index.php?s=43&item=682
What percentage of the marketing budget
       should be invested online?




© 2010 Carol Doane
10-15% of an
advertising
budget should
be allocated
for online


Study: Cross Media Optimization

http://www.mediapost.com/publications/index.cfm?fa=Articles.showArticle&art_aid=8067
I know how to sketch a print ad.
       How do I conceptualize an online ad?




© 2010 Carol Doane
Sketch out several frames
       Storyboard it
       like a movie
       Create an ad
       of moving
       images that
       communicate
       the customer’s
       message

© 2010 Carol Doane
My Customer complains he’s not getting
       enough click thrus




© 2010 Carol Doane
80% of display
clicks come from
only 16% of
internet users
Web users who are
younger and lower
paid
comSCORE and Publishers Association

http://www.online-publishers.org/media/1059_W_TheSilentClick_OPA.pdf
Those who viewed
 but did not click
 drove the majority
 of sales
 Clicks don’t
 measure the
 cumulative impact
comSCORE via Greg Stuart, CEO of IAB

http://www.slideshare.net/gregstuart/intro-to-online-advertising-greg-stuart
Anything else?




© 2010 Carol Doane
Yes. We’re going to have to go video
“The one big shift
in the next three
to five years is
going to be video
advertising”

Nikesh Arora, Google Global Sales via Reuters

http://www.reuters.com/article/idUSTRE5B13VF20091203
Video?




                     Yeah
© 2010 Carol Doane
Oh, and next is
                     mobile


                     And all those things that
                     haven’t been invented. . .
                     yet
© 2010 Carol Doane
This isn’t a static
                     world or career

                     It’s constantly bombarded
                     with new concepts. Evolving.
                     Grab the opportunity to
                     excel. . . now
© 2010 Carol Doane
Plan your strategy

                     Study
                     Practice
                     Learn
                     Practice, again
© 2010 Carol Doane
Start with small
                     customers


                     If they say “No,” you lose
                     small dollars, but you
                     gain experience
© 2010 Carol Doane
When you feel
                     confident



                     Go after the ‘big fish.’
© 2010 Carol Doane
Just make sure



                     You’re talking to the real
                     decision maker
© 2010 Carol Doane
Because unsold
                     online ads . . .


                     Are just like disappearing
                     air time
© 2010 Carol Doane
Once an online
                     visitor has left

                     There is no second chance
                     to recapture that page view
                     It’s lost opportunity
© 2010 Carol Doane
Selling online is
                     basic
                     Identify if the campaign is
                     branding or call to action
                     Create a storyboard
                     Choose locked position
                     (guaranteed) or roaming
                     position (ROS)
© 2010 Carol Doane
Sell enough to be
                     effective
                     As if you were selling
                     inserts into the paper
                     Minimum per day
                     Pulse don’t dribble
© 2010 Carol Doane
Market yourself
                     after the sale
                     Say, “Tell me about the
                     success of your
                     advertising campaign”
                     Know what is working,
                     adjust what isn’t, secure
                     testimonials
© 2010 Carol Doane
Be a media pro
                     Learn new terms
                     Practice
                     Improve your presentation
                     Never stop
© 2010 Carol Doane
Go, team!



                     Start, today


© 2010 Carol Doane
Thank you



                     Carol Doane
                     TheClassicCarol@gmail.com
                     360Convos.blogspot.com
                     Twitter: @TheClassicCarol
© 2010 Carol Doane

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How to sell online advertising

  • 1. Yes! I want to sell online advertising… but I’m completely lost. By Carol Doane @TheClassicCarol 360Convos.blogspot.com © 2010 Carol Doane
  • 2. I don’t get it Secret codes: URL, SEO, SMS Odd terms: optimization, widget, rails, flash, analytics, impressions, views, hits, tags © 2010 Carol Doane
  • 3. Print is easy Advertisers understand the benefit of print because they’ve used it and it’s worked © 2010 Carol Doane
  • 4. Print is stable Advertisers can hold the newspaper in their hands, touch their ad, and the ad never moves off the page © 2010 Carol Doane
  • 5. The known zone Sales reps stay focused on primary products, bundle online with print, or use it as value added © 2010 Carol Doane
  • 6. Unknown Zone The terminology may not be second nature, but unless you move forward, you’re locked in with few choices © 2010 Carol Doane
  • 7. Imagine You’re trapped in a tower, you’ll be there for a long time. You can have only one media. Which one would you choose: Radio Television Cell phone Newspapers Kindle with unlimited books Computer with internet access © 2010 Carol Doane
  • 8. Maybe you didn’t choose internet But a majority of your customer’s prospects did They wouldn’t want to live without it Can your advertisers afford to create marketing campaigns without online? © 2010 Carol Doane
  • 9. Clients survive with good strategy They purchase when they perceive real value They rely on you to present the options and communicate that value © 2010 Carol Doane
  • 10. But, just wait Online advertising is still confusing—to me and the customer And nobody knows if it works (Nobody?) © 2010 Carol Doane
  • 11. I want to know. Do online ads work? © 2010 Carol Doane
  • 12. Yes. Online advertising boosts retail sales an average of 9% Research: comSCORE and dunnhumbyUSA via Media Week http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=111796
  • 13. Professionals making advertising decisions chose: Internet 92% Print 88% Radio 46% TV 46% Cell-phone ads 39% Research: Brandweek http://www.brandweek.com/bw/content_display/esearch/e3ieb7c1fa39769124d8385a7ece182572b
  • 14. When given a choice, 42% of consumers chose the Internet as "most essential" Survey: Arbitron, Edison Media http://arbitron.mediaroom.com/index.php?s=43&item=682
  • 15. What percentage of the marketing budget should be invested online? © 2010 Carol Doane
  • 16. 10-15% of an advertising budget should be allocated for online Study: Cross Media Optimization http://www.mediapost.com/publications/index.cfm?fa=Articles.showArticle&art_aid=8067
  • 17. I know how to sketch a print ad. How do I conceptualize an online ad? © 2010 Carol Doane
  • 18. Sketch out several frames Storyboard it like a movie Create an ad of moving images that communicate the customer’s message © 2010 Carol Doane
  • 19. My Customer complains he’s not getting enough click thrus © 2010 Carol Doane
  • 20. 80% of display clicks come from only 16% of internet users Web users who are younger and lower paid comSCORE and Publishers Association http://www.online-publishers.org/media/1059_W_TheSilentClick_OPA.pdf
  • 21. Those who viewed but did not click drove the majority of sales Clicks don’t measure the cumulative impact comSCORE via Greg Stuart, CEO of IAB http://www.slideshare.net/gregstuart/intro-to-online-advertising-greg-stuart
  • 22. Anything else? © 2010 Carol Doane
  • 23. Yes. We’re going to have to go video “The one big shift in the next three to five years is going to be video advertising” Nikesh Arora, Google Global Sales via Reuters http://www.reuters.com/article/idUSTRE5B13VF20091203
  • 24. Video? Yeah © 2010 Carol Doane
  • 25. Oh, and next is mobile And all those things that haven’t been invented. . . yet © 2010 Carol Doane
  • 26. This isn’t a static world or career It’s constantly bombarded with new concepts. Evolving. Grab the opportunity to excel. . . now © 2010 Carol Doane
  • 27. Plan your strategy Study Practice Learn Practice, again © 2010 Carol Doane
  • 28. Start with small customers If they say “No,” you lose small dollars, but you gain experience © 2010 Carol Doane
  • 29. When you feel confident Go after the ‘big fish.’ © 2010 Carol Doane
  • 30. Just make sure You’re talking to the real decision maker © 2010 Carol Doane
  • 31. Because unsold online ads . . . Are just like disappearing air time © 2010 Carol Doane
  • 32. Once an online visitor has left There is no second chance to recapture that page view It’s lost opportunity © 2010 Carol Doane
  • 33. Selling online is basic Identify if the campaign is branding or call to action Create a storyboard Choose locked position (guaranteed) or roaming position (ROS) © 2010 Carol Doane
  • 34. Sell enough to be effective As if you were selling inserts into the paper Minimum per day Pulse don’t dribble © 2010 Carol Doane
  • 35. Market yourself after the sale Say, “Tell me about the success of your advertising campaign” Know what is working, adjust what isn’t, secure testimonials © 2010 Carol Doane
  • 36. Be a media pro Learn new terms Practice Improve your presentation Never stop © 2010 Carol Doane
  • 37. Go, team! Start, today © 2010 Carol Doane
  • 38. Thank you Carol Doane TheClassicCarol@gmail.com 360Convos.blogspot.com Twitter: @TheClassicCarol © 2010 Carol Doane