This document discusses the digital disruption of retail and the company's vision of "Retail Everywhere Anytime" through image, shopping, social, and convergence. It outlines the company's expertise in design, creation, content, performance, IT and services. It then examines how digital has changed everything in the last 10 years through three disruptions: 1) customers now control product knowledge, 2) the rise of mobile and showrooming, and 3) the convergence of data, mobile, cross-channel content and the "unique customer". The document promotes a vision of fusion between the physical and digital worlds of retail.
4. OUR EXPERTISE
DESIGN
Website’s creation
Ergonomics
User experience
Merchandising
CREATION
Potential analysis
Benchmark
Best practices
Digital vision
Digital ecosystem
IT
SERVICE
Logistics from A to Z
Customer care
Reservation
Tablet in store
CONTENU
Day to day animation
Photo shooting
Video shootinh
PERFORMANCE
E-Marketing
CRM
Social Media
Click and Collect
Integration
Development
Hosting
Maintenance
25. CULTURE
TOUCH SCREEN
STOCK AND PRODUCT INFORMATION
VIRTUAL 3D
FITTING ROOM
DRIVE
CLICK AND COLLECT / NO MORE QUEUE
INFORMATIVE SCREEN
VARIOUS INFORMATION
QR CODE TERMINAL
PRODUCT INFORMATION
TERMINALS
PROMOTION / IBEACON
SALES ASSISTANT TABLET
ADVICE EXTERIOR SCREEN
SHOP 24H /24