SlideShare une entreprise Scribd logo
1  sur  13
Télécharger pour lire hors ligne
BUILDING HIGH QUALITY 
HEALTH IT SYSTEMS 
Me t h o d a n d Me t h o d o l o g y
USER RESEARCH 
Build your application together with users. 
2
VISIT USERS 
FREQUENTLY 
3
CONSULT WITH 
DIFFERENT KINDS 
OF PEOPLE 
4
USER MOTIVATION IS 
VERY IMPORTANT 
5
CAMERAS ARE 
GOOD THINGS 
6
RESEARCH 
TECHNIQUES 
7
VISUAL STORY TELLING 
8
VISUAL PROTOTYPES 
9
CONTINUOUSLY 
MEASURE QUALITY 10
STORIES FROM THE 
FRONTLINE 
11
■The android calendar is not as intuitive as 
we think 
■Use Pin Codes and not Passwords 
■Ask one question on a page. 
12
13 
Design your health applications 
with users, have working 
software to present to them 
whenever you visit, continuously 
measure progress and improve.

Contenu connexe

Plus de Thoughtworks

When we design together
When we design togetherWhen we design together
When we design togetherThoughtworks
 
Hardware is hard(er)
Hardware is hard(er)Hardware is hard(er)
Hardware is hard(er)Thoughtworks
 
Customer-centric innovation enabled by cloud
 Customer-centric innovation enabled by cloud Customer-centric innovation enabled by cloud
Customer-centric innovation enabled by cloudThoughtworks
 
Amazon's Culture of Innovation
Amazon's Culture of InnovationAmazon's Culture of Innovation
Amazon's Culture of InnovationThoughtworks
 
When in doubt, go live
When in doubt, go liveWhen in doubt, go live
When in doubt, go liveThoughtworks
 
Don't cross the Rubicon
Don't cross the RubiconDon't cross the Rubicon
Don't cross the RubiconThoughtworks
 
Your test coverage is a lie!
Your test coverage is a lie!Your test coverage is a lie!
Your test coverage is a lie!Thoughtworks
 
Docker container security
Docker container securityDocker container security
Docker container securityThoughtworks
 
Redefining the unit
Redefining the unitRedefining the unit
Redefining the unitThoughtworks
 
Technology Radar Webinar UK - Vol. 22
Technology Radar Webinar UK - Vol. 22Technology Radar Webinar UK - Vol. 22
Technology Radar Webinar UK - Vol. 22Thoughtworks
 
A Tribute to Turing
A Tribute to TuringA Tribute to Turing
A Tribute to TuringThoughtworks
 
Rsa maths worked out
Rsa maths worked outRsa maths worked out
Rsa maths worked outThoughtworks
 
Do No Harm: Do Technologists Need a Code of Ethics?
Do No Harm: Do Technologists Need a Code of Ethics?Do No Harm: Do Technologists Need a Code of Ethics?
Do No Harm: Do Technologists Need a Code of Ethics?Thoughtworks
 
Machine Learning for Product Managers
Machine Learning for Product ManagersMachine Learning for Product Managers
Machine Learning for Product ManagersThoughtworks
 
Making best-in-class security ubiquitous - Why security is no longer just an ...
Making best-in-class security ubiquitous - Why security is no longer just an ...Making best-in-class security ubiquitous - Why security is no longer just an ...
Making best-in-class security ubiquitous - Why security is no longer just an ...Thoughtworks
 
Security by default - Building continuous cyber-resilience.
Security by default - Building continuous cyber-resilience.Security by default - Building continuous cyber-resilience.
Security by default - Building continuous cyber-resilience.Thoughtworks
 
How to tell secrets
How to tell secretsHow to tell secrets
How to tell secretsThoughtworks
 
Continuous Delivery for Machine Learning
Continuous Delivery for Machine LearningContinuous Delivery for Machine Learning
Continuous Delivery for Machine LearningThoughtworks
 
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...Thoughtworks
 

Plus de Thoughtworks (20)

When we design together
When we design togetherWhen we design together
When we design together
 
Hardware is hard(er)
Hardware is hard(er)Hardware is hard(er)
Hardware is hard(er)
 
Customer-centric innovation enabled by cloud
 Customer-centric innovation enabled by cloud Customer-centric innovation enabled by cloud
Customer-centric innovation enabled by cloud
 
Amazon's Culture of Innovation
Amazon's Culture of InnovationAmazon's Culture of Innovation
Amazon's Culture of Innovation
 
When in doubt, go live
When in doubt, go liveWhen in doubt, go live
When in doubt, go live
 
Don't cross the Rubicon
Don't cross the RubiconDon't cross the Rubicon
Don't cross the Rubicon
 
Error handling
Error handlingError handling
Error handling
 
Your test coverage is a lie!
Your test coverage is a lie!Your test coverage is a lie!
Your test coverage is a lie!
 
Docker container security
Docker container securityDocker container security
Docker container security
 
Redefining the unit
Redefining the unitRedefining the unit
Redefining the unit
 
Technology Radar Webinar UK - Vol. 22
Technology Radar Webinar UK - Vol. 22Technology Radar Webinar UK - Vol. 22
Technology Radar Webinar UK - Vol. 22
 
A Tribute to Turing
A Tribute to TuringA Tribute to Turing
A Tribute to Turing
 
Rsa maths worked out
Rsa maths worked outRsa maths worked out
Rsa maths worked out
 
Do No Harm: Do Technologists Need a Code of Ethics?
Do No Harm: Do Technologists Need a Code of Ethics?Do No Harm: Do Technologists Need a Code of Ethics?
Do No Harm: Do Technologists Need a Code of Ethics?
 
Machine Learning for Product Managers
Machine Learning for Product ManagersMachine Learning for Product Managers
Machine Learning for Product Managers
 
Making best-in-class security ubiquitous - Why security is no longer just an ...
Making best-in-class security ubiquitous - Why security is no longer just an ...Making best-in-class security ubiquitous - Why security is no longer just an ...
Making best-in-class security ubiquitous - Why security is no longer just an ...
 
Security by default - Building continuous cyber-resilience.
Security by default - Building continuous cyber-resilience.Security by default - Building continuous cyber-resilience.
Security by default - Building continuous cyber-resilience.
 
How to tell secrets
How to tell secretsHow to tell secrets
How to tell secrets
 
Continuous Delivery for Machine Learning
Continuous Delivery for Machine LearningContinuous Delivery for Machine Learning
Continuous Delivery for Machine Learning
 
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...
Alice has a Blue Car: Beginning the Conversation Around Ethically Aware Decis...
 

Dernier

Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdfPedro Manuel
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationIES VE
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesDavid Newbury
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesMd Hossain Ali
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Websitedgelyza
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAshyamraj55
 
Introduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxIntroduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxMatsuo Lab
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7DianaGray10
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfJamie (Taka) Wang
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarPrecisely
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1DianaGray10
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsSeth Reyes
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxUdaiappa Ramachandran
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaborationbruanjhuli
 
Machine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfMachine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfAijun Zhang
 

Dernier (20)

Nanopower In Semiconductor Industry.pdf
Nanopower  In Semiconductor Industry.pdfNanopower  In Semiconductor Industry.pdf
Nanopower In Semiconductor Industry.pdf
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond Ontologies
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Website
 
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPAAnypoint Code Builder , Google Pub sub connector and MuleSoft RPA
Anypoint Code Builder , Google Pub sub connector and MuleSoft RPA
 
201610817 - edge part1
201610817 - edge part1201610817 - edge part1
201610817 - edge part1
 
Introduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptxIntroduction to Matsuo Laboratory (ENG).pptx
Introduction to Matsuo Laboratory (ENG).pptx
 
UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7UiPath Studio Web workshop series - Day 7
UiPath Studio Web workshop series - Day 7
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity Webinar
 
20150722 - AGV
20150722 - AGV20150722 - AGV
20150722 - AGV
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
Computer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and HazardsComputer 10: Lesson 10 - Online Crimes and Hazards
Computer 10: Lesson 10 - Online Crimes and Hazards
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptx
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
 
Machine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfMachine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdf
 

Building High Quality Health IT Systems

Notes de l'éditeur

  1. Set context. An application suite for VHTs and district health officials
  2. Per diems, gifts (for VHTs and health centers)
  3. (for referring to later) – User facial expressions
  4. Make users tell you their story in pictures
  5. Talk about big box, which when you open has smaller boxes. The app concept as boxes
  6. Instead of asking general questions about the satisfaction with app, we asked very specific questions.
  7. Next up: How do you organise software delivery to respond to this rate of change while still delivering a complete solution? = Jeff