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Free agency                A scie

is here                    persp ntific
                                 ective

Are you ready to take on
this strategic component
of the future of work?
mark lanfear
2 | free agency is here



Introduction




What will the employees of a scientific         The concept certainly isn’t new. Free agency,     This white paper, a part of the Kelly
company look like in 10 or 20 years?            or hiring workers on a contingent or contract     Scientific Resources® series on the scientific
Or those who work in other high-tech            basis, has been a slow-burning trend for          workforce of 2020 and beyond, will discuss
fields, like engineering or IT?                 at least the past 10 years. But it’s a hiring     the future of free agency and the strategic
                                                practice that also has traditionally been used    steps you can start taking now to make the
Their work will probably be done in the
                                                as a gap-filling measure instead of a strategic   most of this powerful component of the
cloud on a project-by-project basis. Their
                                                move with the company’s bottom line in            new world of work.
closest colleagues could be continents away.
                                                mind. That will be old-fashioned thinking in
Many won’t know what their offices look like,
                                                as little as 10 years from now, and companies
because they won’t have them. After all,
                                                that don’t start to use their talent in newer,
in the future it’s about what you know,
                                                more innovative ways will wonder sooner
not where you sit.
                                                than later what they’re missing.
Think of this as free agency, supercharged.
3 | free agency is here



proof in numbers.
Free agents will no longer be the exception. They will be the rule.




For many people in the workforce today,        as free agents today. That’s a 70 percent       Know that free agency isn’t just the domain     Free agents (by generation)
a routine, 40-hour week in a brick and         increase since 2008 according to the            of the young, either. The Kelly survey
                                                                                                                                                   25%          38%          49%
mortar office is still the reality. For them   research, and it means that free agents—        found that there is a significant increase in
free agency continues to be nebulous—the       those who do not have full-time traditional     free agency across all generations in the
kind of thing they read about on futuristic    employment with an organization—account         U.S. since 2008, with the smallest increase
blogs. Chances are this is the kind of         for four out of every 10 workers employed       surprisingly among Gen Y (age 18 – 31).
employee you interact with the most at your    in the U.S.                                     Forty-nine percent of all Baby Boomers

company, too.                                                                                  (age 47 – 65) and nearly 38 percent of all
                                               Internationally, the percentages are smaller,   Gen X workers (age 32 – 46) now consider
You might be surprised, then, at the latest    but growing. Kelly® research shows that the     themselves free agents, compared with
numbers of an in-depth survey that indicates   free agent population is now at least 20 to     just 25 percent of Gen Y workers.
the strength of free agency in recent years.   30 percent of the entire global workforce.
                                               As soon as 2013, there will be 1.19 billion
The Kelly Services 2011 Free Agent Survey
                   ®
                                               free agents, or about 35 percent of the
found that 44 percent of American workers      worldwide workforce, according to a study
across all industries classify themselves      by global research firm IDC.
                                                                                                                                                  Gen Y        Gen X     Baby Boomers
4 | free agency is here



new world, new expectations.
The free agent workstyle already is nurturing cross-
collaboration and shunning management hierarchies.




Free agency may be the business buzzword        said during the interview. “It’s kaput! It was   to the table. They’re not afraid to take risks,     more freedom. They view management
du jour, but as early as 1997, business         evaporating back then, (and) now I think         and why should they be? Though demand               hierarchies as old-fashioned. They want
thinkers had already identified how this bold   it’s fully gone. The financial collapse has      for their talent is high and supply is low, they    empowerment to work collaboratively
new concept was redefining employees’           made people more cynical about trusting          also know that corporate paternalism is dead,       across every level of an organization. They
notions of work. That’s when Daniel Pink        large institutions.”                             along with illusions of lifetime employment         want to be part of a less authoritative work
wrote his article “Free Agent Nation” for                                                        and all the traditional benefits that used to       culture that places value on ideas, not job
Fast Company magazine, turning it into          Put another way, many workers today              come with it. These workers have therefore          titles or career climbing.
a book in 2001. Discussing a 10-year            simply trust themselves more than their          realized that it’s no longer necessarily to their
retrospective with Fast Company in              employers to know what is right for              benefit to remain super loyal to an employer.       The most valuable free agents of today

late 2011, Pink said the causes of this         their career progression. This is especially                                                         already demand such components in the

phenomenon have “only intensified.”             pronounced among workers in high-tech            With these new attitudes toward the                 workplace, and they will continue to do
                                                fields, like the sciences, who have valuable     workplace have come new expectations                so in the future.
“That notion of what a company does for         skills and are emboldened now more than          that are far more apparent than in years
people has profoundly changed,” Pink            ever by their knowledge and what they bring      past. Workers want more flexibility and
5 | free agency is here



the challenge.
Can organizations make the change?




Free agents are clearly leading the way in    This means that hiring the right talent isn’t    hypercompetitive nature of global business:          This can limit a company’s vision and
workforce change, but questions remain: Are   just a means to an end anymore. And it’s         An organization’s ability to recruit and             distort the talent perspective, especially
employers willing to do the same? Are they    definitely not just about getting a body         retain talent is a vital indication of its ability   if organizations continue to view the
ready for change—or even aware—of the         to fill a job description. Traditional job       to remain competitive and relevant.                  procurement and retention of talent only
need for it? And what makes a change in the   descriptions, in fact, can become obsolete                                                            in terms of cutting costs or organizational
                                                                                               Some organizations certainly are ahead of
talent game so crucial anyway?                the day someone starts. Yet there is still a                                                          governance. SIA contends that retention is
                                                                                               the game by approaching their workforce in
                                                                                                                                                    not an FTE issue, but a talent issue, and that’s
                                              disconnect in the hiring process for most        a more strategic way, embracing free agency,
The long-term health of your company is                                                                                                             what the most successful organizations will be
                                              companies. They are not yet treating talent,     and being open to a new workplace culture.
perhaps the most important reason.                                                                                                                  thinking about in the future.
                                              and especially free agents, as the valuable      That’s exactly where every organization
Hiring for the person and what he or she      human capital and strategic assets that          should be headed, according to Staffing
knows—not just for the job or task at hand—   they’ve become.                                  Industry Analysts. Yet SIA research indicates
will be the workforce goal of the future                                                       that just 5 percent of the world’s largest
as companies begin to see that people         Companies who fail to do so will see             users of contingent labor are having these
and knowledge are the lifeblood of the        valuable talent go elsewhere. It’s a fact that   discussions, while most continue to see free
organization and perhaps the most powerful    reinforces what is true for most companies       agents or contract-type workers as a simple
drivers of the bottom line.                   as they continue to grapple with the             gap-filling measure.
6 | free agency is here



steps to take now.
Taking action will put your organization in a better position
to benefit from every aspect of the future workforce.




The strength of free agency points to a   1	Identify strategic versus transactional      2	Do a cultural and sociability audit.        3	Engage a strategic partner that can
real need for organizations to change        processes within your company and               Is your company truly on board with           help your organization build a better
the structure of their workforce.            what your truly core capabilities are.          the workplace reality of the future?          workforce plan. Going it alone can be
It’s a challenge for sure, but the           Could transactional processes be done           Extreme competition for talent is             daunting. Kelly Scientific Resources,
steps to take are straightforward.           on a project basis? Assess your workforce,      dictating that companies must be              however, is at the forefront of workforce
                                             and figure out how highly skilled free          able to meet workers’ expectations in         change in the scientific industry and
                                             agents could add to your operations by          radically different ways and be open          has the expertise and experience to
                                             contributing their specialized knowledge        to different workstyles. Are you willing      secure the right talent at the right time
                                             more efficiently and effectively.               to nurture new workstyles in order to         for the right processes. Partners like
                                                                                             attract and retain the best employees?        Kelly also remain involved in retention,
                                                                                                                                           giving your organization the ongoing
                                                                                                                                           power to keep engaging the best free
                                                                                                                                           agents for your most critical projects.
7 | free agency is here



conclusion.
It’s not a matter of if, but when, your organization must
begin to embrace the workforce of the future and the
dramatic way free agents are contributing their knowledge
and resources all over the world. Assess the strengths
and weaknesses of your workforce today, and reach for
the right help in making it stronger. You’ll find yourself in
a powerful position to remain competitive and to attract
your most valuable assets—the people who work for you.




References:
1.		Free Agent Survey, Kelly Services, Inc. 2011
2.		Worldwide Mobile Worker Population 2009-2013 Forecast. International Data Corporation www.idc.com
3.		Ohannessian, Kevin. “Leadership Hall of Fame: Daniel Pink, Author of ‘Free Agent Nation.’” fastcompany.
     com. Dec. 1, 2011. http://www.fastcompany.com/1798232/daniel-pink-free-agent-nation
4.		2020: Customers, Technology, Forecast. Staffing Industry Analysts. Jan. 1, 2011. http://www.staffingindustry.
     com/site/Research-Publications/Publications/Staffing-Industry-Review/Archive/January-2011/2020-Customers-
     Technology-Forecast
About the Author
Mark Lanfear is a global practice leader for the Life Science vertical at
Kelly Services, a leader in providing workforce solutions. Mark has overseen
teams of scientific professionals around the world for almost two decades. He
has held leadership roles in two of the top three scientific workforce solution
companies and three of the world’s top 20 Biopharmaceutical corporations.
He is a featured speaker at many of the Life Science’s industry conferences, as
well as a university instructor. In addition, he is a published author in industry periodicals.

About Kelly scientific resources
Kelly Scientific Resources (KSR®) is a specialty service of Kelly Services, Inc., a leader in providing
workforce solutions. Since its launch in 1995, KSR has provided staffing and placement services to
a broad spectrum of industries, including biotechnology, chemical, consumer products, cosmetics,
environmental, food sciences, medical/clinical, pharmaceutical, and petrochemical. Today, KSR is a
world leader in dedicated scientific and clinical research staffing. Visit kellyscientific.com.


About Kelly
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe,
Kelly provides employment to more than 550,000 employees annually. Revenue in 2011 was
$5.6 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn,  Twitter.

This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party.
All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc.




                                                                                                                                               EXIT

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Free Agency is here - A scientific perspective

  • 1. Free agency A scie is here persp ntific ective Are you ready to take on this strategic component of the future of work? mark lanfear
  • 2. 2 | free agency is here Introduction What will the employees of a scientific The concept certainly isn’t new. Free agency, This white paper, a part of the Kelly company look like in 10 or 20 years? or hiring workers on a contingent or contract Scientific Resources® series on the scientific Or those who work in other high-tech basis, has been a slow-burning trend for workforce of 2020 and beyond, will discuss fields, like engineering or IT? at least the past 10 years. But it’s a hiring the future of free agency and the strategic practice that also has traditionally been used steps you can start taking now to make the Their work will probably be done in the as a gap-filling measure instead of a strategic most of this powerful component of the cloud on a project-by-project basis. Their move with the company’s bottom line in new world of work. closest colleagues could be continents away. mind. That will be old-fashioned thinking in Many won’t know what their offices look like, as little as 10 years from now, and companies because they won’t have them. After all, that don’t start to use their talent in newer, in the future it’s about what you know, more innovative ways will wonder sooner not where you sit. than later what they’re missing. Think of this as free agency, supercharged.
  • 3. 3 | free agency is here proof in numbers. Free agents will no longer be the exception. They will be the rule. For many people in the workforce today, as free agents today. That’s a 70 percent Know that free agency isn’t just the domain Free agents (by generation) a routine, 40-hour week in a brick and increase since 2008 according to the of the young, either. The Kelly survey 25% 38% 49% mortar office is still the reality. For them research, and it means that free agents— found that there is a significant increase in free agency continues to be nebulous—the those who do not have full-time traditional free agency across all generations in the kind of thing they read about on futuristic employment with an organization—account U.S. since 2008, with the smallest increase blogs. Chances are this is the kind of for four out of every 10 workers employed surprisingly among Gen Y (age 18 – 31). employee you interact with the most at your in the U.S. Forty-nine percent of all Baby Boomers company, too. (age 47 – 65) and nearly 38 percent of all Internationally, the percentages are smaller, Gen X workers (age 32 – 46) now consider You might be surprised, then, at the latest but growing. Kelly® research shows that the themselves free agents, compared with numbers of an in-depth survey that indicates free agent population is now at least 20 to just 25 percent of Gen Y workers. the strength of free agency in recent years. 30 percent of the entire global workforce. As soon as 2013, there will be 1.19 billion The Kelly Services 2011 Free Agent Survey ® free agents, or about 35 percent of the found that 44 percent of American workers worldwide workforce, according to a study across all industries classify themselves by global research firm IDC. Gen Y Gen X Baby Boomers
  • 4. 4 | free agency is here new world, new expectations. The free agent workstyle already is nurturing cross- collaboration and shunning management hierarchies. Free agency may be the business buzzword said during the interview. “It’s kaput! It was to the table. They’re not afraid to take risks, more freedom. They view management du jour, but as early as 1997, business evaporating back then, (and) now I think and why should they be? Though demand hierarchies as old-fashioned. They want thinkers had already identified how this bold it’s fully gone. The financial collapse has for their talent is high and supply is low, they empowerment to work collaboratively new concept was redefining employees’ made people more cynical about trusting also know that corporate paternalism is dead, across every level of an organization. They notions of work. That’s when Daniel Pink large institutions.” along with illusions of lifetime employment want to be part of a less authoritative work wrote his article “Free Agent Nation” for and all the traditional benefits that used to culture that places value on ideas, not job Fast Company magazine, turning it into Put another way, many workers today come with it. These workers have therefore titles or career climbing. a book in 2001. Discussing a 10-year simply trust themselves more than their realized that it’s no longer necessarily to their retrospective with Fast Company in employers to know what is right for benefit to remain super loyal to an employer. The most valuable free agents of today late 2011, Pink said the causes of this their career progression. This is especially already demand such components in the phenomenon have “only intensified.” pronounced among workers in high-tech With these new attitudes toward the workplace, and they will continue to do fields, like the sciences, who have valuable workplace have come new expectations so in the future. “That notion of what a company does for skills and are emboldened now more than that are far more apparent than in years people has profoundly changed,” Pink ever by their knowledge and what they bring past. Workers want more flexibility and
  • 5. 5 | free agency is here the challenge. Can organizations make the change? Free agents are clearly leading the way in This means that hiring the right talent isn’t hypercompetitive nature of global business: This can limit a company’s vision and workforce change, but questions remain: Are just a means to an end anymore. And it’s An organization’s ability to recruit and distort the talent perspective, especially employers willing to do the same? Are they definitely not just about getting a body retain talent is a vital indication of its ability if organizations continue to view the ready for change—or even aware—of the to fill a job description. Traditional job to remain competitive and relevant. procurement and retention of talent only need for it? And what makes a change in the descriptions, in fact, can become obsolete in terms of cutting costs or organizational Some organizations certainly are ahead of talent game so crucial anyway? the day someone starts. Yet there is still a governance. SIA contends that retention is the game by approaching their workforce in not an FTE issue, but a talent issue, and that’s disconnect in the hiring process for most a more strategic way, embracing free agency, The long-term health of your company is what the most successful organizations will be companies. They are not yet treating talent, and being open to a new workplace culture. perhaps the most important reason. thinking about in the future. and especially free agents, as the valuable That’s exactly where every organization Hiring for the person and what he or she human capital and strategic assets that should be headed, according to Staffing knows—not just for the job or task at hand— they’ve become. Industry Analysts. Yet SIA research indicates will be the workforce goal of the future that just 5 percent of the world’s largest as companies begin to see that people Companies who fail to do so will see users of contingent labor are having these and knowledge are the lifeblood of the valuable talent go elsewhere. It’s a fact that discussions, while most continue to see free organization and perhaps the most powerful reinforces what is true for most companies agents or contract-type workers as a simple drivers of the bottom line. as they continue to grapple with the gap-filling measure.
  • 6. 6 | free agency is here steps to take now. Taking action will put your organization in a better position to benefit from every aspect of the future workforce. The strength of free agency points to a 1 Identify strategic versus transactional 2 Do a cultural and sociability audit. 3 Engage a strategic partner that can real need for organizations to change processes within your company and Is your company truly on board with help your organization build a better the structure of their workforce. what your truly core capabilities are. the workplace reality of the future? workforce plan. Going it alone can be It’s a challenge for sure, but the Could transactional processes be done Extreme competition for talent is daunting. Kelly Scientific Resources, steps to take are straightforward. on a project basis? Assess your workforce, dictating that companies must be however, is at the forefront of workforce and figure out how highly skilled free able to meet workers’ expectations in change in the scientific industry and agents could add to your operations by radically different ways and be open has the expertise and experience to contributing their specialized knowledge to different workstyles. Are you willing secure the right talent at the right time more efficiently and effectively. to nurture new workstyles in order to for the right processes. Partners like attract and retain the best employees? Kelly also remain involved in retention, giving your organization the ongoing power to keep engaging the best free agents for your most critical projects.
  • 7. 7 | free agency is here conclusion. It’s not a matter of if, but when, your organization must begin to embrace the workforce of the future and the dramatic way free agents are contributing their knowledge and resources all over the world. Assess the strengths and weaknesses of your workforce today, and reach for the right help in making it stronger. You’ll find yourself in a powerful position to remain competitive and to attract your most valuable assets—the people who work for you. References: 1. Free Agent Survey, Kelly Services, Inc. 2011 2. Worldwide Mobile Worker Population 2009-2013 Forecast. International Data Corporation www.idc.com 3. Ohannessian, Kevin. “Leadership Hall of Fame: Daniel Pink, Author of ‘Free Agent Nation.’” fastcompany. com. Dec. 1, 2011. http://www.fastcompany.com/1798232/daniel-pink-free-agent-nation 4. 2020: Customers, Technology, Forecast. Staffing Industry Analysts. Jan. 1, 2011. http://www.staffingindustry. com/site/Research-Publications/Publications/Staffing-Industry-Review/Archive/January-2011/2020-Customers- Technology-Forecast
  • 8. About the Author Mark Lanfear is a global practice leader for the Life Science vertical at Kelly Services, a leader in providing workforce solutions. Mark has overseen teams of scientific professionals around the world for almost two decades. He has held leadership roles in two of the top three scientific workforce solution companies and three of the world’s top 20 Biopharmaceutical corporations. He is a featured speaker at many of the Life Science’s industry conferences, as well as a university instructor. In addition, he is a published author in industry periodicals. About Kelly scientific resources Kelly Scientific Resources (KSR®) is a specialty service of Kelly Services, Inc., a leader in providing workforce solutions. Since its launch in 1995, KSR has provided staffing and placement services to a broad spectrum of industries, including biotechnology, chemical, consumer products, cosmetics, environmental, food sciences, medical/clinical, pharmaceutical, and petrochemical. Today, KSR is a world leader in dedicated scientific and clinical research staffing. Visit kellyscientific.com. About Kelly Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. Revenue in 2011 was $5.6 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, Twitter. This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party. All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc. EXIT