5. Sample BPMN Diagram Order Arrives Create Order Confirmation Send Confirmation Produce Assemblies Create Invoice Receive Order Capacity & Parts Available Send Rejection Capacity not Available Send to Customer Procure Parts Capacity OK, Order Parts A A Parts Procured Some Parts Unavailable Check Capacity
9. Methods Do Different Things Activity Order Decisions Roles Interactions Triggering events Goals Business rules Measures Data & docs Value add Customer focus Transactions Standards Oriented Input-Output Flow IDEF0 BPMN RADs
10. Development Methodology Optimize Analyze Deploy Design Discover Monitor Flow (BPMN) User Interface Metrics Controls Integration Understand Iterate & Adapt Over Time Business Optimization 20/80 Control Feedback Smart Optimization KPOs, KPIs & Outline RADs OSTN Srvcs
11. No Tools For The Up-Front Understanding Optimize Analyze Deploy Design Discover Monitor Flow (BPMN) User Interface Metrics Controls Integration Understand Iterate & Adapt Over Time Business Optimization 20/80 There is a big gap, though, between Discovery & Understanding and the BPMN-based implementation Control Feedback Smart Optimization KPOs, KPIs & Outline RADs OSTN Srvcs