3. Some Basics Don’t Change –
Important Now and Then:
Product or service quality
Right price
Right distribution channels
Customer is king
4. Some Basics DO Change –
Focus in the last ten years:
Websites have often replaced
company brochures as the first
place prospects learn about
you
Google listings have replaced
Yellow Pages
Google and social media ads
are replacing newspaper and
magazine ads
Prospects + customers expect
responses much more quickly
Rise of content marketing
5. What is Content Marketing?
“Content Marketing means creating and sharing valuable free content to
attract and convert prospects into customers, and customers into repeat
buyers. The type of content you share is closely related to what you sell; in
other words, you’re educating people so that they know, like and trust you
enough to do business with you. “ Brian Clark, Founder & CEO,
Rainmaker Digital
“Traditional marketing and advertising is telling the world you’re a rock star.
Content Marketing is showing the world that you are one.”
Robert Rose, Chief Strategy Officer, Content Marketing Institute
6. What is the
Content?
• words
• blogs
• photographs
• videos
• infographics
• tweets
• SlideShares
7. Top Social Media Channels
LinkedIn
Twitter
Facebook
Instagram
You Tube
10. 73% of the B2C respondents expect their organizations
to produce more original content in 2017 than in 2016.
11. B2C – Key Results
Channels most used to distribute content:
email (89%), Facebook (89%), and Twitter (73%)
Tactics most critical to 2017 success: social
media (58%), blogs (51%), and email newsletters
(43%)
Most effective paid methods of content
promotion: social media (66%), search engine ads
(65%), and print/other offline promotion (42%)
Source: Content Marketing Institute/MarketingProfs
12. 70% of the B2B respondents expect their
organizations to produce more original content in
2017 than in 2016.
13. B2B Research – Key
Results
Most important channels for overall success:
email (91%), LinkedIn (71%), print (58%), YouTube
(56%), and Twitter (55%)
Most important tactics for 2017: blogs (52%),
email newsletters (40%), and social media content
(40%)
Metrics that provide truly measurable results:
website traffic (42%), sales lead quality (34%), and
sales (30%)
Source: Content Marketing Institute/MarketingProfs
14.
15. General Takeaways
Keep your website current and engaging
Interact with customers and prospects on multiple social
media channels – be responsive to questions and
complaints
Use short, carefully planned emails to keep in touch with
customers and prospects. Treasure their email
addresses.
Be clear in all of your communications
Continue to have a 30 second “elevator speech” that
explains what your organization does.
Carry business cards!
480 B2C respondents; 1102 B2B respondents. Full range of industries represented. Survey conducted July and August 2016. Number of employees ranged from less than 10 to over 1000.