UX Antwerp Meetup, 21st of June 2016 - Joost Landsheere, UX consultant at Conversion Talent
Big projects or companies suffer frequently from the impact of silos in the company. This might distract a team from the target and is often the starting point for large discussion without any result.
UX can help companies or projects to erase those barriers and create a constructive environment. But you need a strong methodology adapted to the context of your company!
10. COMPANIESshould change the paradigm to ‘design thinking’
1
PEOPLE
2
BUSINESS
3
TECHNOLOGY
OBSERVE
PEOPLE
DEFINE A
BUSINESS
CONCEPT
DESIGN THE
SOLUTION
17. DESIGN THINKINGhelps companies to transform
SILO
THINKING
BUSINESS
CONSTRAINTS
DAILY
BUSINESS
LACK OF
CREATIVITY
FOCUS ON
USER OUTCOMES
MULTIDISCIPLENARY
TEAMS
ITERATIVE
IMPROVEMENT
CO-CREATE
WITH THE USER
?
19. SERVICE DESIGN
helps to change the traditional business structure
Strategy
design
Innovation
design
Service design
Product design
Detailed
solution
Why ?
Vision Service
What ?
Ux Service design
How?
Ux Concept design
IT
IMPLEMENTATION
Tactics?
UI & visual design
Tools?
Agile development
23. IDEATION FOR AGILE DEVELOPMENT
Helps you to move in small bits to the ‘TARGET VISION’
CLEAR
STRATEGIC
VISION
CLEAR
PROJECT
SCOPE
PRODUCTS
BEFORE
PROJECTS
24. MULTI-DISCIPLENARY TEAMS
Allows to validate new ideas with business during creative process
CLEAR
STRATEGIC
VISION
CLEAR
PROJECT
SCOPE
PRODUCTS
BEFORE
PROJECTS
IDEATION
&
AGILE DEV.
25. SERVICE DESIGN
helps to define the fundamentals of the new way of working
CLEAR
STRATEGIC
VISION
CLEAR
PROJECT
SCOPE
PRODUCTS
BEFORE
PROJECTS
IDEATION
&
AGILE DEV.
EVERYBODY
INVOLVED IN
CREATIVE
PROCESS
26. SERVICE DESIGN
WE HELP
TO CONNECT
THE DOTS
WE COACH
THE MIND, NOT
THE
INDIVIDUAL
WE CONTINUE
DESIGNING
FOR THE USER