Empathy map: why to build it and how

There is no panacea for all problems. But visualizing the data about your customer in the right way will clear up a lot: it will lead you to the solutions via giving the idea of where to focus your attention. An empathy map may help you get a look inside the customer’s mind and feel what they feel, hear what they hear, and see what they see. Thus, it lets view your product from the client’s perspective and understand at what point you have cracks in the customer journey and how to get them sealed. To view the full guide, follow the link: https://bit.ly/3nowKot The template is free, you can use it as it is or adjust it for your own project. Lire moins