1. e-Learning: Facilitating Learning through Technology Bob Bostrom Terry College of Business University of Georgia [email_address] Tutorial Resources available at http://www.terry.uga.edu/people/rbostrom/ Click on “Agder University” and “e-Learning” under Resources

6. “ The biggest growth in the Internet, and the area that will prove to be one of the biggest agents of change, will be in on-line training, or e-learning .” John Chambers, CEO, Cisco

7. e-Learning e-Learning refers to the technology supporting learning activities in any of the following environments. TIME SAME (Synchronous) DIFFERENT (Asynchronous) AnyTime AnyWhere AnyOne PLACE Same Different CLASS Face To Face Interaction Ongoing Coordination Virtual Classroom (Centra, Interwise) Instant Messaging Simultaneous interaction across distances E-Mail, LMS, LCS (Blackboard) Interaction across time and distance Distance/Distributed Learning: learning in which the learner and learning resources are separated by time and/or space.

8. Can Technology Facilitate Learning? YES NO MAYBE

33. Aspen Enterprise Architecture ( See http://home.click2learn.com/en/aspen/index.asp ) Threaded Diss, IM, KB of Expert Interactions, Community Support Common Content Repository Transaction Logging Job, Skill profiles and plans, etc.

34. Course level Student-Team level Program level Course-level: The resources and tools to teach/take a particular course. Issues: course design, assignments, discussions, grading, etc. On-line anytime (LCMS, Course Management, email) and live (virtual classroom, Instant messaging) Student-Team level: Tools necessary for student teams geographically spread out to meet, work on assignments and collaboratively learn together. On-line anytime and live (e-meeting, IM) Program-level coordination: The management and coordination of multiple courses and students taking those courses. Issues: integrated planning, scheduling and resource allocation, student and faculty bios, program discussions, etc. On-line anytime: LMS Personal and program news and file sharing Assignments, lectures, discussions Organizational or Interorganizational levels Learning Management tools, cross-program communication Organizational-level : The management of multiple programs and students (employees, suppliers, customers). Issues: programs integration and management, student registration and tracking, etc. On-line anytime: LMS Different Levels Involved in e-Learning

43. WORK FLOW & PEOPLE: THE REALITY OF WORK DB DB DB Formal Meeting Form Information Transfer Phone/Conference/E-Mail Meeting Paper Flow Person-Role FILE CABINET

44. Workflow/Business Process Software vs. ERP Systems

45. Genomic Workflow Example Capture in Workflow Management Systems

47. Application/Web Services/Programs (Credit Scoring, Cust. Profile) Foundation Standards (WSDL, UDDI, XML) & Protocols (SOAP, HTTP, TCP/IP) Application Development Platform Programming Lang (Java, Visual Basic) Software Support Services SERVICE GRID: Service, Knowledge and Transport Management Register Business Process/Workflow: Model (assemble Web Services and other activities), Management, and Execution of business process/workflow Find, evaluate, subscribe to Web Services Future: Web Services Architecture

49. Application/Web Services/Programs (Credit Scoring, Cust. Profile) Foundation Standards (WSDL, UDDI, XML) & Protocols (SOAP, HTTP, TCP/IP) Application Development Platform Programming Lang (Java, Visual Basic) Software Support Services Existing Programs Integration Software Platform (EAI, BPM, BPA): Focus is on integrating existing applications to support management and execution of business process/workflow Current State of Architecture

51. Data and Control Flow Learning Objects ERPs WfMSs WfMS Intra-enterprise Integration A B C D N1 N2 F E Data and Control Flow Applications ERPs WfMSs WfMS Inter-enterprise Integration A B C D N1 N2 F E Web Service Web Service Web Service Web Service Organization A. Supply Chain Integration Organization B. Organization C.

52. The Knowledge Pyramid e-Learning Content/Knowledge Management Business Process/Performance Management Business Intelligence Knowledge objects repositories Collaboration Technology

56. Course level Student-Team level Program level Course-level: The resources and tools to teach/take a particular course. Issues: course design, assignments, discussions, grading, etc. On-line anytime (LCMS, Course Management, email) and live (virtual classroom, Instant messaging) Student-Team level: Tools necessary for student teams geographically spread out to meet, work on assignments and collaboratively learn together. On-line anytime and live (e-meeting, IM) Program-level coordination: The management and coordination of multiple courses and students taking those courses. Issues: integrated planning, scheduling and resource allocation, student and faculty bios, program discussions, etc. On-line anytime: LMS Personal and program news and file sharing Assignments, lectures, discussions Organizational or Interorganizational levels Learning Management tools, cross-program communication Organizational-level : The management of multiple programs and students (employees, suppliers, customers). Issues: programs integration and management, student registration and tracking, etc. On-line anytime: LMS Different Levels Involved in e-Learning Most Research at this level

60. A Vision of Learning Transformed Any individual can participate in online education programs regardless of geographic location, age, physical limitation, or personal schedule. Everyone can access repositories of educational materials, easily recalling past lessons, updating skills, or selecting from among different teaching methods in order to discover the most effective ways of learning. Educational programs can be customized to each individual's needs, so that the information revolution reaches everyone and personal digital libraries provide a mechanism for managing one's accumulated knowledge resources. Learning involves all our senses, to help focus each student's attention and better communicate educational material. Information Technology Research: Investing in Our Future Report to the President, February 1999 President's Information Technology Advisory Committee