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Curated by Managing Director Sean Moffitt @SeanMoffitt and the @Wikibrands Transformation Collective
	
  	
  The 300 Essential 2019 Statistics on:
Business & Digital Transformation
Leading insights, foresights & Best Practices for Accelerating Business Change & Digital Maturity
WIKIBRANDS The Transformation & Futureproofing Experts
www..wki-brands.com
PART 6 – THE INNOVATION, BUSINESS MODEL,
foresight & agility EDITION
THE BIGGEST COMPENDIUM OF
BUSINESS TRANSFORMATION AND
FUTUREPROOFING STATS AVAILABLE
#TRANSFORMATION300
Our Insight-filled, Data-based Special Sauce
▶  Variety & Credibility - Distilled from 30 different reputable sources
including 5+ of our own proprietary studies.
▶  Current - All 2017 and 2018-based statistics.
▶  Holistic - Deals with business transformation from 15 key relevant facets.
▶  Digitally-Savvy – Acknowledges the power of digital and technology to
transform business in the connected age.
▶  Helpful – Designed to make the case for your business change, digital
transformation and any angle of opposition to change.
www.wiki-brands.com
“The future is so VUCA(volatile, uncertain, complex, ambiguous). Companies
really only have three choices for sustainable marketplace
advantage.
You can anticipate better and futureproof.
You can disrupt the market and innovate.
Or you can disrupt yourself and transform.
Choose one, or all three, but do it now.”
Sean Moffitt, Managing Director, Wikibrands
15 Facets of Business Transformation
▶  Overall  Business  Transforma1on    
1  Leadership,  Governance  &  Sponsorship    
2  Purpose,  Vision  &  Strategy  Transforma1on  
3  Change  Management  and  Organiza1onal  Commitment  
4  Technology  &  Digital  Transforma1on  
5  Digitaliza1on  &  Process  Transforma1on  
6  Data,  Analy1cs  &  Key  Metrics  
7  Culture  &  Values  Transforma1on  
8  Talent  Transforma1on  
9  Performance  Management  Transforma1on  
10  Customer  Experience.  Touchpoints  &  Engagement    
11  Brand  &  Content  Transforma1on  
12  Channel  &  Commerce  Transforma1on  
13  Business  Model,  Product  &  Services  Innova1on  
14  Futureproofing  &  Marketplace  Foresight  
15  Risk  Managemeht  &  Agility  
WIKIBRANDS The Transformation & Futureproofing Experts
For the full deck of insights and foresights, become a Futureproofer :
http://bit.ly/thefutureproofers
12 Business Transformation Facets1  Overall  Business  Transforma1on  &    Impera1ves    
2  Digital  Transforma1on  
3  Technology  Transforma1on  
4  Purpose,  Vision  &  Strategy  Transforma1on  
5  Leadership  &  Governance  Transforma1on  
6  Brand  &  Content  Transforma1on  
7  Customer  Experience  &  Engagement  Transforma1on  
8  Talent  Transforma1on  
9  Culture  Transforma1on  
10  Opera1onal  Transforma1on  
11  Innova1on  Transforma1on  
12  Futureproofing  &  Foresight  Transforma1on  
  
13. Business Model &
Product/Services
Innovation
WIKIBRANDS The BUSINESS MODEL& INNOVATION Experts
Transforma)on  Stat  #247  –  Outgunned  :  
72%	
  of	
  corporate	
  execu/ves	
  feel	
  like	
  
they	
  are	
  being	
  out-­‐innovated	
  by	
  
their	
  compe/tors	
  	
  
(never	
  mind	
  the	
  below-­‐the	
  radar	
  threats).	
  
Source:  PwC  Innova1on  Benchmark,  2017  
#REALINNOVATION
Transforma)on  Stat  #248–  Innova)on  Resourcing:  
86%  of  execu1ves  recognize  the  
need  to  change  their  innova1on  
capacity.	
  
Source:  PwC,  2017    
#REALINNOVATION
Transforma)on  Stat  #249  –  Innova)on  Performance  :  
Board  members  rank  ‘Technology”  
and  “Innova1on”  performance  as  
17th  and  18th  out  of  23  types  of  
company  ac1vi1es.	
  
Source:  HBR,  2018  
#REALINNOVATION
Transforma)on  Stat  #250  -­‐    Mismatched  Priori)es:  
80%	
  of	
  CEOs	
  admiFed	
  they	
  would	
  
pass	
  up	
  an	
  investment	
  that	
  could	
  
fuel	
  a	
  decade’s	
  worth	
  of	
  innova/on	
  
if	
  it	
  meant	
  missing	
  a	
  quarter	
  of	
  
earnings	
  results.	
  
Source:  Evonomics,  2017  
#REALINNOVATION
Transforma)on  Stat  #251  -­‐  Speed  &  Scale:  
Taking	
  innova/ve	
  ideas	
  to	
  market	
  
quickly	
  and	
  scalably	
  –	
  	
  
54%	
  find	
  it	
  the	
  most	
  challenging	
  part	
  
of	
  innova/on.	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #252  -­‐    Accelera)ng  Innova)on:  
The	
  second	
  toughest	
  job	
  in	
  digital	
  
and	
  technology	
  is	
  accelera/ng	
  the	
  
pace	
  of	
  innova/on	
  and	
  speed	
  of	
  
development.	
  
Source:  Wikibrands’  Digital  Periscope,  2018  
#REALINNOVATION
Transforma)on  Stat  #253  -­‐    Innova)on  Deployment::  
Only	
  7%	
  of	
  companies	
  feel	
  that	
  their	
  
organiza/on	
  can	
  test	
  new	
  ideas	
  and	
  
deploy	
  them	
  quickly	
  .	
  	
  
Source:  Capgemini,  2017  
#REALINNOVATION
Transforma)on  Stat  #254  -­‐  Confounding  Business  Models:  
85%	
  of	
  CFOs	
  are	
  grappling	
  with	
  
business	
  model	
  disrup/on,	
  but	
  only	
  
19%	
  believe	
  their	
  leadership	
  team	
  
can	
  tackle	
  the	
  challenge.	
  
Source:  Cri1caleye,  2017  
#REALINNOVATION
Transforma)on  Stat  #255–  Innova)on  Accelera)on:  
The  following  areas  of  innova1on  
will  have  the  greatest  impact  over  
the  next  3-­‐5  years:  
#1  New  Products  
#2  Tech  Plaeorms  
#3  Big  Data/Analy1cs  
#4  Speed  of  Tech  Adop1on  
#5  Mobile  Products  &  Capabili1es  
#6  Digital  Design	
  
Source:  BCG,  2018  
#REALINNOVATION
Transforma)on  Stat  #256-­‐    Confounding  Business  Models:  
Leading	
  Types	
  of	
  Business	
  Model	
  
Innova/on	
  over	
  the	
  Next	
  3	
  Years:	
  
Enhancing	
  Customer	
  Experiences	
  -­‐	
  85%	
  
New	
  Ways	
  to	
  Mone/ze	
  Exis/ng	
  Products/Services	
  -­‐	
  78%	
  
Servicing	
  Unserved/Under-­‐served	
  customers	
  -­‐	
  77%	
  
New	
  Value	
  Offerings	
  -­‐	
  71%	
  
Lower	
  Cost	
  Models	
  -­‐	
  65%	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #257  –  Next  Year’s  Innova)on  Focus:  
Leading	
  Types	
  of	
  Innova/on	
  Priority	
  
for	
  the	
  Next	
  12	
  Months:	
  
Products	
  -­‐	
  29%	
  
Technology	
  -­‐	
  20%	
  
Services	
  -­‐	
  18%	
  
Systems	
  &	
  Processes	
  	
  -­‐10%	
  
Business	
  Models	
  -­‐	
  10%	
  
Customer	
  Experience	
  -­‐	
  9%	
  
Supply	
  Chain	
  -­‐	
  4%	
  	
  .	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #258  -­‐    Innova)on  Funding  Model:  
Innova/on	
  is	
  funded	
  through:	
  
#1	
  Part	
  of	
  an	
  annual	
  budget	
  
#2	
  A	
  separately	
  governed	
  process	
  
#3	
  A	
  hybrid	
  approach	
  
Source:  Innova1on  Leader/KPMG,  2018  
#REALINNOVATION
Transforma)on  Stat  #259  -­‐    Integra)ng  innova)on  into  the  Mothership:  
54%	
  of	
  innova/ng	
  companies	
  
struggle	
  to	
  bridge	
  the	
  gap	
  between	
  
innova/on	
  strategy	
  &	
  business	
  
strategy.	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #260  -­‐  Corporate  Innova)on  Group  Focus:  
Percentage	
  of	
  innova/on	
  efforts	
  
focused	
  on	
  different	
  planning	
  
horizons:	
  
49%	
  incremental	
  innova/on	
  
29%	
  adjacent	
  innova/on	
  
23%	
  transforma/onal	
  innova/on.	
  
Source:  Innova1on  Leader,  2018  
#REALINNOVATION
Transforma)on  Stat  #261  -­‐  What's  Hot  technology-­‐Wise::  
Less	
  than	
  a	
  quarter	
  of	
  marke/ng	
  
dollars	
  are	
  spent	
  on	
  breakthrough	
  
innova/on:	
  
10%	
  diversifica/on	
  -­‐	
  new	
  product/new	
  market	
  
14%	
  development	
  –	
  exis/ng	
  product/new	
  market	
  
	
  
23%	
  product	
  innova/on	
  –	
  new	
  product	
  &	
  service/exis/ng	
  market	
  
52%	
  exis/ng	
  product	
  &	
  service/exis/ng	
  market	
  
Source:  AMA,  2018  
#REALINNOVATION
Transforma)on  Stat  #262  -­‐  Corporate  Innova)on  Group  Focus:  
Who’s	
  most	
  responsible	
  for	
  
transforma/onal	
  innova/on:	
  
#1	
  Innova/on	
  team	
  
#2	
  R&D	
  Team	
  
#3	
  Outside	
  resources.	
  
Source:  Innova1on  Leader,  2018  
#REALINNOVATION
Transforma)on  Stat  #263  -­‐    Innova)on  Stakeholders:  
The	
  most	
  important	
  inputs	
  to	
  
corporate	
  innova/on	
  currently:	
  
#1	
  Internal	
  Employees	
  60%	
  
#2	
  Technology	
  Partners	
  50%	
  
#3	
  Channel	
  &	
  Business	
  Partners	
  44%	
  
#4	
  Customers	
  35%	
  
#5	
  Supply	
  Chain	
  Partners,	
  Vendors,	
  Suppliers	
  	
  29%	
  
#6	
  Similar	
  Organiza/ons	
  23%	
  
#7	
  Academic	
  &	
  Research	
  Organiza/ons	
  22%	
  
#8	
  Entrepreneurs/Startups	
  16%	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #264  -­‐    Innova)on  Schools  of  Thought:  
The	
  most	
  popular	
  opera/ng	
  models	
  
for	
  innova/on	
  leaders:	
  
#1	
  Open	
  Innova/on	
  61%	
  
#2	
  Design	
  Thinking	
  59%	
  
#3	
  Co-­‐crea/on	
  with	
  customers,	
  partners,	
  suppliers	
  55%	
  
#4	
  Tradi/onal	
  R&D	
  34%	
  
#5	
  Innovate	
  in	
  emerging	
  markets	
  34%	
  
#6	
  Taking	
  Risks,	
  Fail	
  Fast	
  31%	
  
#7	
  Internal	
  Incubators	
  27%	
  
#8	
  Inves/ng	
  in	
  Startups	
  21%	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #265  -­‐  Innova)on  X-­‐factors:  
Top	
  Factors	
  to	
  Innova/on	
  Success:	
  
#1	
  Innova/ve	
  Behaviors	
  &	
  Culture	
  65%	
  
#2	
  Fresh	
  Thinking	
  63%	
  
#3	
  Strong	
  C-­‐Suite	
  Leadership	
  52%	
  
#4	
  Clear	
  Business	
  Model	
  47%	
  
#5	
  Innova/on	
  Budget	
  32%	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #266  -­‐    Industries  Going  for  Innova)on  Home  Runs:  
Top	
  industry	
  segments	
  focused	
  
mostly/en/rely	
  on	
  breakthrough	
  
innova/on	
  (vs.	
  incremental	
  innova/on):	
  
#1	
  Technology	
  58%	
  
#2	
  Pharmaceu/cal	
  &	
  Life	
  Sciences	
  51%	
  
#3	
  Health	
  Services	
  47%	
  
#4	
  Communica/ons	
  45%	
  
#5	
  Automo/ve	
  43%	
  
Source:  PwC,  2018  
#REALINNOVATION
Transforma)on  Stat  #267  -­‐    What's  Hot  technology-­‐Wise::  
The	
  Fastest	
  Growing	
  Startup	
  Sub-­‐
Sectors	
  based	
  on	
  5	
  year	
  growth	
  in	
  early	
  stage	
  deals:	
  
Advanced	
  Manufacturing	
  &	
  Robo/cs	
  +189%	
  
Agtech	
  &	
  New	
  Food	
  +171%	
  
Blockchain	
  +163%	
  
AI,	
  Big	
  Data	
  &	
  Analy/cs	
  +78%	
  .	
  	
  
Source:  Startup  Genome,  2018  
#REALINNOVATION
Transforma)on  Stat  #268  -­‐    Digital  Innova)on  Leadership  Void  :  
Just	
  7%	
  of	
  execu/ves	
  say	
  their	
  IT	
  
department	
  is	
  playing	
  a	
  leadership	
  
role	
  in	
  iden/fying	
  opportuni/es	
  for	
  
digital	
  innova/on,	
  but	
  35%	
  believe	
  it	
  
should.	
  	
  
Source:  SAP,  2017  
#REALINNOVATION
Transforma)on  Stat  #269  -­‐    Innova)on  Bandwidth:  
43%	
  of	
  execu/ves	
  believe	
  the	
  #1	
  
innova/on	
  hurdle	
  is	
  too	
  much	
  /me	
  
spent	
  firefigh/ng.	
  	
  
Source:  CMO  Innova1on  Trends,  2017  
#REALINNOVATION
Transforma)on  Stat  #270  –  Innova)on  Direc)on    
66%  of  companies  don’t  have  
well-­‐iden1fied  innova1on  
strategies.	
  	
  
Source:  Accenture,  2017  
#REALINNOVATION
Transforma)on  Stat  #271  –  Innova)on  Bo^om  Line:  
Five  year  growth  rate  of  
companies:	
  
84%	
  for	
  innova/ve	
  companies	
  
28%	
  for	
  mainstream	
  companies	
  
Source:  Bain,  2017  
#REALINNOVATION
Transforma)on  Stat  #272  –  Digital  Driver  of  Innova)on:  
Digital  efforts  access  valuable  info  
and  insights  for  innova1on:  
85%  in  digitally  mature  companies  
35%  in  digitally  lagging  companies.	
  
Source:  Deloihe,  2017  
#REALINNOVATION
Transforma)on  Stat  #273  –  Innova)on  Partnerships:  
89%  of  businesses  are  planning  to  
improve  partnerships  with  
external  startups  and  accelerators  
in  order  to  drive  innova1on.	
  
Source:  Forrester,  2017  
#REALINNOVATION
Transforma)on  Stat  #274    –  Innova)on  Startup  Mentality:  
75%  of  execu1ves  are  favourable  
to  large  incumbent  companies  
purchasing  or  partnering  with  
digital  startups  to  stay  ahead  of  
the  game.	
  
Source:  Wikibrands  Digital  Transforma1on  Playbook,  2018  
#REALINNOVATION
Transforma)on  Stat  #275  –  Innova)on  Accelera)on:  
67%  believe  partnering  or  buying  
a  digitally-­‐advanced  organiza1on  
is  a  viable  strategy  for  affec1ng  
digital  innova1on.	
  
Source:  Forrester,  2017  
#REALINNOVATION
Transforma)on  Stat  #276  –  Open  Innova)on:  
80  percent  of  digitally  
transforming  organiza1ons  will  
incorporate  collec1ve  genius  and  
crowdsourcing  into  their  projects  
as  a  regular  prac1ce.	
  
Source:  IDC,  2017  
GET LEAN, GET KEEN, GET SEEN with
WIKIBRANDS INNOVATION ENGAGEMENT EXPERTS
12 Business Transformation Facets1  Overall  Business  Transforma1on  &    Impera1ves    
2  Digital  Transforma1on  
3  Technology  Transforma1on  
4  Purpose,  Vision  &  Strategy  Transforma1on  
5  Leadership  &  Governance  Transforma1on  
6  Brand  &  Content  Transforma1on  
7  Customer  Experience  &  Engagement  Transforma1on  
8  Talent  Transforma1on  
9  Culture  Transforma1on  
10  Opera1onal  Transforma1on  
11  Innova1on  Transforma1on  
12  Futureproofing  &  Foresight  Transforma1on  
  
14. Futureproofing &
Marketplace Foresight
WIKIBRANDS The FUTUREPROOFING Experts
Transforma)on  Stat  #277  –  Life  Disrup)on  &  Implica)ons:  
Global  life  expectancy  at  birth:  
1950  –  48  years  
1990  –  65  years  
2015  –  70  years  
2050  –  77  years.	
  
Source:  UN,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #278  –  Career  Disrup)on:  
85%  of  the  jobs  that  exist  in  2030  
haven’t  been  invented  yet.	
  
Source:  Ins1tute  for  the  Future,  2017  
#FUTUREPROOFING
Transforma)on  Stat  #279  –  Digital  Disrup)on:  
Half  of  people  do  not  expect  to  be  
using  cash  five  years  from  now.	
  
Source:  Starcom,  2017  
#FUTUREPROOFING
Transforma)on  Stat  #280  –  Internet  Explosion:  
Global  Internet  Users:  
1.6B  users  in  2008,  
4.1B  users  in  2018.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #281  –  Mobile  Explosion:  
Mobile  Subscrip1ons:  
2008:  4.0B  mobile  subscrip1ons,  
2018:  8.0B  mobile  subscrip1ons.	
  
Source:  Wikibrands,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #282  –  Social  Media  Explosion:  
Facebook  Users:  
2008:  0.1B  members,  
2018:  2.2B  members.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #283  –  Streaming  Explosion:  
Spo1fy  Users:  
2008:  3MM  members,  
2018:  205MM  members.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #284  –  Video  Streaming  Explosion:  
Neelix  Users:  
2008:  9.4MM  members,  
2018:  150MM  members.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #285  –  Ridesharing  Explosion:  
Uber  Rides:  
2012:  0.8MM  rides,  
2018:  6B  rides.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #286  –  Homesharing  Explosion:  
Airbnb  Nights  Booked:  
2012:  12MM  stays,  
2018:  200MM  stays.	
  
Source:  Wikibrands,  2018    
#FUTUREPROOFING
Transforma)on  Stat  #287  –eCommerce  Explosion:  
B2C  eCommerce:  
2008:  $0.4T  
2018:  $2.8T.	
  
Source:  Wikibrands,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #288  –Life  at  Internet  Speeds:  
Global  Fixed  Broadband/Mobile  
Internet  Speeds:  
2010:  7.0/1.5  MB/s  
2020:  50.0/12.5  MB/s.	
  
Source:  Wikibrands,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #289  –Delivery  4.0:  
In  10  years,  Drone  Deliveries  will  
be  considered  normal    
–  75%  strongly  agree/agree.	
  
Source:  Wikibrands’  Digital  Periscope  Study,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #290  –Automa)on  4.0:  
In  20  years,  half  the  jobs  that  now  
exist  will  be  gone  through  
automa1on  –    
76%  strongly  agree/agree.	
  
Source:  Wikibrands’  Digital  Periscope  Study,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #291  –Elec)ons  4.0:  
In  20  years,  most  elec1ons  will  be  
performed  digitally–    
77%  strongly  agree/agree.	
  
Source:  Wikibrands’  Digital  Periscope  Study,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #292  –Driving  4.0:  
In  15  years,  nearly  all  vehicles  on  
the  road  will  be  self-­‐driving–    
60%  strongly  agree/agree.	
  
Source:  Wikibrands’  Digital  Periscope  Study,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #293  –Energy  4.0:  
73%  of  people  believe  “solar”  will  
be  the  energy  of  the  future.	
  
Source:  Wikibrands’  Digital  Periscope  Study,  2018  
#FUTUREPROOFING
Transforma)on  Stat  #294  –  Asia  driving  growth:  
4  of  the  top  10  technology  
companies  are  from  Asia;    
3  out  of  every  fast-­‐rising  billion$+  
unicorns  are  now  Asian-­‐based.	
  
Source:  IMD,  2017  
#FUTUREPROOFING
Transforma)on  Stat  #295  –The  Metatrends:  
The  top  5  macro  
socio-­‐economic  metatrends  that  
will  affect  society  the  most  over  
the  next  10  years:  
#1  Polariza1on  of  Wealth,  Jobs  &  Opinion  
#2  Erosion  of  Trust  in  Societal  Ins1tu1ons  
#3  The  Ubiquitous  Internet  
#4  Threats  to  Privacy  &  Pushes  for  Transparency  
#5  Flexible  Work,  Careers  &  Lifestyles	
  
Source:  Wikibrands’  Buzz  Report  Study,  2018  
ANTICIPATE AND DO SOMETHING ABOUT YOUR FUTURE BETTER THAN
ANYBODY ELSE – WIKIBRANDS’ FUTUREPROOFING
12 Business Transformation Facets
1  Overall  Business  Transforma1on  &    Impera1ves    
2  Digital  Transforma1on  
3  Technology  Transforma1on  
4  Purpose,  Vision  &  Strategy  Transforma1on  
5  Leadership  &  Governance  Transforma1on  
6  Brand  &  Content  Transforma1on  
7  Customer  Experience  &  Engagement  Transforma1on  
8  Talent  Transforma1on  
9  Culture  Transforma1on  
10  Opera1onal  Transforma1on  
11  Innova1on  Transforma1on  
12  Futureproofing  &  Foresight  Transforma1on  
15. RISK MANAGEMENT &
AGILITY
WIKIBRANDS The AGILITY & ACCELERATION Experts
Transforma)on  Stat  #296  -­‐    Risk  Transforma)on  Barriers:  
“Return	
  on	
  Investment/Making	
  the	
  
Business	
  Case”	
  and	
  “Limited	
  
Appe/te	
  for	
  Risk”	
  are	
  the	
  #2	
  and	
  #3	
  
obstacles	
  for	
  adop/ng	
  new	
  
technologies	
  with	
  companies.	
  
  Source:  Wikibrands  Digital  Periscope  
#THESPEEDOFDIGITAL
Transforma)on  Stat  #297  -­‐      Digital  Speed  &  Risks:  
The	
  biggest	
  difference	
  between	
  a	
  
digital	
  environment	
  and	
  a	
  tradi/onal	
  
environment:	
  
#1	
  Pace	
  of	
  Business	
  –	
  speed/rate	
  of	
  change	
  
#2	
  Culture	
  and	
  Mindset	
  –	
  risk-­‐taking,	
  learning,	
  
crea/vity	
  
#3	
  Flexible,	
  Distributed	
  –	
  workplace,	
  collabora/on,	
  
decision-­‐making	
  .	
  
  Source:  MIT  Sloan,  2018  
#THESPEEDOFDIGITAL
Transforma)on  Stat  #298  –  Experimenta)on  Culture:  
Companies  rate  their  business  
agility  as  4.9/10  (6.5/10  for  businesses  
under  100  employees).  Leadership,  lack  of  
buy-­‐in,  inappropriate  
organiza1onal  design  and  skills  
and  capability  are  biggest  factors  
holding  companies  back.  
  	
  
Source:  Business  Agility  Ins1tute,  2018    
#THESPEEDOFDIGITAL
Transforma)on  Stat  #299  –  Experimenta)on  Culture:  
Amazon  makes  decisions  based  on  
70%  of  the  informa1on  you  wish  
you  had.  	
  
Source:  Business  Insider,  2017  
#THESPEEDOFDIGITAL
Transforma)on  Stat  #300  –  Experimenta)on  Culture:  
“Fail  Fast/Fail  Quickly”  Company  
Risk  Appe1te:	
  
56%	
  in	
  digitally	
  mature	
  companies	
  
10%	
  in	
  digitally	
  lagging	
  companies	
  	
  
Source:  Deloihe,  2017  
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ALSO VISIT OUR FIVE OTHER 2019 EDITIONS
VISIT Wiki-brands.com, become a futureproofer or track OUR other editions
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The 300 Essential Stats on Business & Digital Transformation You Need to Know: Part VI - The Innovation Edition (Wikibrands 2019 version)

  • 1. Curated by Managing Director Sean Moffitt @SeanMoffitt and the @Wikibrands Transformation Collective    The 300 Essential 2019 Statistics on: Business & Digital Transformation Leading insights, foresights & Best Practices for Accelerating Business Change & Digital Maturity WIKIBRANDS The Transformation & Futureproofing Experts www..wki-brands.com PART 6 – THE INNOVATION, BUSINESS MODEL, foresight & agility EDITION
  • 2. THE BIGGEST COMPENDIUM OF BUSINESS TRANSFORMATION AND FUTUREPROOFING STATS AVAILABLE #TRANSFORMATION300
  • 3. Our Insight-filled, Data-based Special Sauce ▶  Variety & Credibility - Distilled from 30 different reputable sources including 5+ of our own proprietary studies. ▶  Current - All 2017 and 2018-based statistics. ▶  Holistic - Deals with business transformation from 15 key relevant facets. ▶  Digitally-Savvy – Acknowledges the power of digital and technology to transform business in the connected age. ▶  Helpful – Designed to make the case for your business change, digital transformation and any angle of opposition to change.
  • 5. “The future is so VUCA(volatile, uncertain, complex, ambiguous). Companies really only have three choices for sustainable marketplace advantage. You can anticipate better and futureproof. You can disrupt the market and innovate. Or you can disrupt yourself and transform. Choose one, or all three, but do it now.” Sean Moffitt, Managing Director, Wikibrands
  • 6. 15 Facets of Business Transformation ▶  Overall  Business  Transforma1on     1  Leadership,  Governance  &  Sponsorship     2  Purpose,  Vision  &  Strategy  Transforma1on   3  Change  Management  and  Organiza1onal  Commitment   4  Technology  &  Digital  Transforma1on   5  Digitaliza1on  &  Process  Transforma1on   6  Data,  Analy1cs  &  Key  Metrics   7  Culture  &  Values  Transforma1on   8  Talent  Transforma1on   9  Performance  Management  Transforma1on   10  Customer  Experience.  Touchpoints  &  Engagement     11  Brand  &  Content  Transforma1on   12  Channel  &  Commerce  Transforma1on   13  Business  Model,  Product  &  Services  Innova1on   14  Futureproofing  &  Marketplace  Foresight   15  Risk  Managemeht  &  Agility   WIKIBRANDS The Transformation & Futureproofing Experts
  • 7.
  • 8. For the full deck of insights and foresights, become a Futureproofer : http://bit.ly/thefutureproofers
  • 9. 12 Business Transformation Facets1  Overall  Business  Transforma1on  &    Impera1ves     2  Digital  Transforma1on   3  Technology  Transforma1on   4  Purpose,  Vision  &  Strategy  Transforma1on   5  Leadership  &  Governance  Transforma1on   6  Brand  &  Content  Transforma1on   7  Customer  Experience  &  Engagement  Transforma1on   8  Talent  Transforma1on   9  Culture  Transforma1on   10  Opera1onal  Transforma1on   11  Innova1on  Transforma1on   12  Futureproofing  &  Foresight  Transforma1on     13. Business Model & Product/Services Innovation WIKIBRANDS The BUSINESS MODEL& INNOVATION Experts
  • 10. Transforma)on  Stat  #247  –  Outgunned  :   72%  of  corporate  execu/ves  feel  like   they  are  being  out-­‐innovated  by   their  compe/tors     (never  mind  the  below-­‐the  radar  threats).   Source:  PwC  Innova1on  Benchmark,  2017   #REALINNOVATION
  • 11. Transforma)on  Stat  #248–  Innova)on  Resourcing:   86%  of  execu1ves  recognize  the   need  to  change  their  innova1on   capacity.   Source:  PwC,  2017     #REALINNOVATION
  • 12. Transforma)on  Stat  #249  –  Innova)on  Performance  :   Board  members  rank  ‘Technology”   and  “Innova1on”  performance  as   17th  and  18th  out  of  23  types  of   company  ac1vi1es.   Source:  HBR,  2018   #REALINNOVATION
  • 13. Transforma)on  Stat  #250  -­‐    Mismatched  Priori)es:   80%  of  CEOs  admiFed  they  would   pass  up  an  investment  that  could   fuel  a  decade’s  worth  of  innova/on   if  it  meant  missing  a  quarter  of   earnings  results.   Source:  Evonomics,  2017   #REALINNOVATION
  • 14. Transforma)on  Stat  #251  -­‐  Speed  &  Scale:   Taking  innova/ve  ideas  to  market   quickly  and  scalably  –     54%  find  it  the  most  challenging  part   of  innova/on.   Source:  PwC,  2018   #REALINNOVATION
  • 15. Transforma)on  Stat  #252  -­‐    Accelera)ng  Innova)on:   The  second  toughest  job  in  digital   and  technology  is  accelera/ng  the   pace  of  innova/on  and  speed  of   development.   Source:  Wikibrands’  Digital  Periscope,  2018   #REALINNOVATION
  • 16. Transforma)on  Stat  #253  -­‐    Innova)on  Deployment::   Only  7%  of  companies  feel  that  their   organiza/on  can  test  new  ideas  and   deploy  them  quickly  .     Source:  Capgemini,  2017   #REALINNOVATION
  • 17. Transforma)on  Stat  #254  -­‐  Confounding  Business  Models:   85%  of  CFOs  are  grappling  with   business  model  disrup/on,  but  only   19%  believe  their  leadership  team   can  tackle  the  challenge.   Source:  Cri1caleye,  2017   #REALINNOVATION
  • 18. Transforma)on  Stat  #255–  Innova)on  Accelera)on:   The  following  areas  of  innova1on   will  have  the  greatest  impact  over   the  next  3-­‐5  years:   #1  New  Products   #2  Tech  Plaeorms   #3  Big  Data/Analy1cs   #4  Speed  of  Tech  Adop1on   #5  Mobile  Products  &  Capabili1es   #6  Digital  Design   Source:  BCG,  2018   #REALINNOVATION
  • 19. Transforma)on  Stat  #256-­‐    Confounding  Business  Models:   Leading  Types  of  Business  Model   Innova/on  over  the  Next  3  Years:   Enhancing  Customer  Experiences  -­‐  85%   New  Ways  to  Mone/ze  Exis/ng  Products/Services  -­‐  78%   Servicing  Unserved/Under-­‐served  customers  -­‐  77%   New  Value  Offerings  -­‐  71%   Lower  Cost  Models  -­‐  65%   Source:  PwC,  2018   #REALINNOVATION
  • 20. Transforma)on  Stat  #257  –  Next  Year’s  Innova)on  Focus:   Leading  Types  of  Innova/on  Priority   for  the  Next  12  Months:   Products  -­‐  29%   Technology  -­‐  20%   Services  -­‐  18%   Systems  &  Processes    -­‐10%   Business  Models  -­‐  10%   Customer  Experience  -­‐  9%   Supply  Chain  -­‐  4%    .   Source:  PwC,  2018   #REALINNOVATION
  • 21. Transforma)on  Stat  #258  -­‐    Innova)on  Funding  Model:   Innova/on  is  funded  through:   #1  Part  of  an  annual  budget   #2  A  separately  governed  process   #3  A  hybrid  approach   Source:  Innova1on  Leader/KPMG,  2018   #REALINNOVATION
  • 22. Transforma)on  Stat  #259  -­‐    Integra)ng  innova)on  into  the  Mothership:   54%  of  innova/ng  companies   struggle  to  bridge  the  gap  between   innova/on  strategy  &  business   strategy.   Source:  PwC,  2018   #REALINNOVATION
  • 23. Transforma)on  Stat  #260  -­‐  Corporate  Innova)on  Group  Focus:   Percentage  of  innova/on  efforts   focused  on  different  planning   horizons:   49%  incremental  innova/on   29%  adjacent  innova/on   23%  transforma/onal  innova/on.   Source:  Innova1on  Leader,  2018   #REALINNOVATION
  • 24. Transforma)on  Stat  #261  -­‐  What's  Hot  technology-­‐Wise::   Less  than  a  quarter  of  marke/ng   dollars  are  spent  on  breakthrough   innova/on:   10%  diversifica/on  -­‐  new  product/new  market   14%  development  –  exis/ng  product/new  market     23%  product  innova/on  –  new  product  &  service/exis/ng  market   52%  exis/ng  product  &  service/exis/ng  market   Source:  AMA,  2018   #REALINNOVATION
  • 25. Transforma)on  Stat  #262  -­‐  Corporate  Innova)on  Group  Focus:   Who’s  most  responsible  for   transforma/onal  innova/on:   #1  Innova/on  team   #2  R&D  Team   #3  Outside  resources.   Source:  Innova1on  Leader,  2018   #REALINNOVATION
  • 26. Transforma)on  Stat  #263  -­‐    Innova)on  Stakeholders:   The  most  important  inputs  to   corporate  innova/on  currently:   #1  Internal  Employees  60%   #2  Technology  Partners  50%   #3  Channel  &  Business  Partners  44%   #4  Customers  35%   #5  Supply  Chain  Partners,  Vendors,  Suppliers    29%   #6  Similar  Organiza/ons  23%   #7  Academic  &  Research  Organiza/ons  22%   #8  Entrepreneurs/Startups  16%   Source:  PwC,  2018   #REALINNOVATION
  • 27. Transforma)on  Stat  #264  -­‐    Innova)on  Schools  of  Thought:   The  most  popular  opera/ng  models   for  innova/on  leaders:   #1  Open  Innova/on  61%   #2  Design  Thinking  59%   #3  Co-­‐crea/on  with  customers,  partners,  suppliers  55%   #4  Tradi/onal  R&D  34%   #5  Innovate  in  emerging  markets  34%   #6  Taking  Risks,  Fail  Fast  31%   #7  Internal  Incubators  27%   #8  Inves/ng  in  Startups  21%   Source:  PwC,  2018   #REALINNOVATION
  • 28. Transforma)on  Stat  #265  -­‐  Innova)on  X-­‐factors:   Top  Factors  to  Innova/on  Success:   #1  Innova/ve  Behaviors  &  Culture  65%   #2  Fresh  Thinking  63%   #3  Strong  C-­‐Suite  Leadership  52%   #4  Clear  Business  Model  47%   #5  Innova/on  Budget  32%   Source:  PwC,  2018   #REALINNOVATION
  • 29. Transforma)on  Stat  #266  -­‐    Industries  Going  for  Innova)on  Home  Runs:   Top  industry  segments  focused   mostly/en/rely  on  breakthrough   innova/on  (vs.  incremental  innova/on):   #1  Technology  58%   #2  Pharmaceu/cal  &  Life  Sciences  51%   #3  Health  Services  47%   #4  Communica/ons  45%   #5  Automo/ve  43%   Source:  PwC,  2018   #REALINNOVATION
  • 30. Transforma)on  Stat  #267  -­‐    What's  Hot  technology-­‐Wise::   The  Fastest  Growing  Startup  Sub-­‐ Sectors  based  on  5  year  growth  in  early  stage  deals:   Advanced  Manufacturing  &  Robo/cs  +189%   Agtech  &  New  Food  +171%   Blockchain  +163%   AI,  Big  Data  &  Analy/cs  +78%  .     Source:  Startup  Genome,  2018   #REALINNOVATION
  • 31. Transforma)on  Stat  #268  -­‐    Digital  Innova)on  Leadership  Void  :   Just  7%  of  execu/ves  say  their  IT   department  is  playing  a  leadership   role  in  iden/fying  opportuni/es  for   digital  innova/on,  but  35%  believe  it   should.     Source:  SAP,  2017   #REALINNOVATION
  • 32. Transforma)on  Stat  #269  -­‐    Innova)on  Bandwidth:   43%  of  execu/ves  believe  the  #1   innova/on  hurdle  is  too  much  /me   spent  firefigh/ng.     Source:  CMO  Innova1on  Trends,  2017   #REALINNOVATION
  • 33. Transforma)on  Stat  #270  –  Innova)on  Direc)on     66%  of  companies  don’t  have   well-­‐iden1fied  innova1on   strategies.     Source:  Accenture,  2017   #REALINNOVATION
  • 34. Transforma)on  Stat  #271  –  Innova)on  Bo^om  Line:   Five  year  growth  rate  of   companies:   84%  for  innova/ve  companies   28%  for  mainstream  companies   Source:  Bain,  2017   #REALINNOVATION
  • 35. Transforma)on  Stat  #272  –  Digital  Driver  of  Innova)on:   Digital  efforts  access  valuable  info   and  insights  for  innova1on:   85%  in  digitally  mature  companies   35%  in  digitally  lagging  companies.   Source:  Deloihe,  2017   #REALINNOVATION
  • 36. Transforma)on  Stat  #273  –  Innova)on  Partnerships:   89%  of  businesses  are  planning  to   improve  partnerships  with   external  startups  and  accelerators   in  order  to  drive  innova1on.   Source:  Forrester,  2017   #REALINNOVATION
  • 37. Transforma)on  Stat  #274    –  Innova)on  Startup  Mentality:   75%  of  execu1ves  are  favourable   to  large  incumbent  companies   purchasing  or  partnering  with   digital  startups  to  stay  ahead  of   the  game.   Source:  Wikibrands  Digital  Transforma1on  Playbook,  2018   #REALINNOVATION
  • 38. Transforma)on  Stat  #275  –  Innova)on  Accelera)on:   67%  believe  partnering  or  buying   a  digitally-­‐advanced  organiza1on   is  a  viable  strategy  for  affec1ng   digital  innova1on.   Source:  Forrester,  2017   #REALINNOVATION
  • 39. Transforma)on  Stat  #276  –  Open  Innova)on:   80  percent  of  digitally   transforming  organiza1ons  will   incorporate  collec1ve  genius  and   crowdsourcing  into  their  projects   as  a  regular  prac1ce.   Source:  IDC,  2017   GET LEAN, GET KEEN, GET SEEN with WIKIBRANDS INNOVATION ENGAGEMENT EXPERTS
  • 40.
  • 41. 12 Business Transformation Facets1  Overall  Business  Transforma1on  &    Impera1ves     2  Digital  Transforma1on   3  Technology  Transforma1on   4  Purpose,  Vision  &  Strategy  Transforma1on   5  Leadership  &  Governance  Transforma1on   6  Brand  &  Content  Transforma1on   7  Customer  Experience  &  Engagement  Transforma1on   8  Talent  Transforma1on   9  Culture  Transforma1on   10  Opera1onal  Transforma1on   11  Innova1on  Transforma1on   12  Futureproofing  &  Foresight  Transforma1on     14. Futureproofing & Marketplace Foresight WIKIBRANDS The FUTUREPROOFING Experts
  • 42. Transforma)on  Stat  #277  –  Life  Disrup)on  &  Implica)ons:   Global  life  expectancy  at  birth:   1950  –  48  years   1990  –  65  years   2015  –  70  years   2050  –  77  years.   Source:  UN,  2018     #FUTUREPROOFING
  • 43. Transforma)on  Stat  #278  –  Career  Disrup)on:   85%  of  the  jobs  that  exist  in  2030   haven’t  been  invented  yet.   Source:  Ins1tute  for  the  Future,  2017   #FUTUREPROOFING
  • 44. Transforma)on  Stat  #279  –  Digital  Disrup)on:   Half  of  people  do  not  expect  to  be   using  cash  five  years  from  now.   Source:  Starcom,  2017   #FUTUREPROOFING
  • 45. Transforma)on  Stat  #280  –  Internet  Explosion:   Global  Internet  Users:   1.6B  users  in  2008,   4.1B  users  in  2018.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 46. Transforma)on  Stat  #281  –  Mobile  Explosion:   Mobile  Subscrip1ons:   2008:  4.0B  mobile  subscrip1ons,   2018:  8.0B  mobile  subscrip1ons.   Source:  Wikibrands,  2018   #FUTUREPROOFING
  • 47. Transforma)on  Stat  #282  –  Social  Media  Explosion:   Facebook  Users:   2008:  0.1B  members,   2018:  2.2B  members.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 48. Transforma)on  Stat  #283  –  Streaming  Explosion:   Spo1fy  Users:   2008:  3MM  members,   2018:  205MM  members.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 49. Transforma)on  Stat  #284  –  Video  Streaming  Explosion:   Neelix  Users:   2008:  9.4MM  members,   2018:  150MM  members.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 50. Transforma)on  Stat  #285  –  Ridesharing  Explosion:   Uber  Rides:   2012:  0.8MM  rides,   2018:  6B  rides.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 51. Transforma)on  Stat  #286  –  Homesharing  Explosion:   Airbnb  Nights  Booked:   2012:  12MM  stays,   2018:  200MM  stays.   Source:  Wikibrands,  2018     #FUTUREPROOFING
  • 52. Transforma)on  Stat  #287  –eCommerce  Explosion:   B2C  eCommerce:   2008:  $0.4T   2018:  $2.8T.   Source:  Wikibrands,  2018   #FUTUREPROOFING
  • 53. Transforma)on  Stat  #288  –Life  at  Internet  Speeds:   Global  Fixed  Broadband/Mobile   Internet  Speeds:   2010:  7.0/1.5  MB/s   2020:  50.0/12.5  MB/s.   Source:  Wikibrands,  2018   #FUTUREPROOFING
  • 54. Transforma)on  Stat  #289  –Delivery  4.0:   In  10  years,  Drone  Deliveries  will   be  considered  normal     –  75%  strongly  agree/agree.   Source:  Wikibrands’  Digital  Periscope  Study,  2018   #FUTUREPROOFING
  • 55. Transforma)on  Stat  #290  –Automa)on  4.0:   In  20  years,  half  the  jobs  that  now   exist  will  be  gone  through   automa1on  –     76%  strongly  agree/agree.   Source:  Wikibrands’  Digital  Periscope  Study,  2018   #FUTUREPROOFING
  • 56. Transforma)on  Stat  #291  –Elec)ons  4.0:   In  20  years,  most  elec1ons  will  be   performed  digitally–     77%  strongly  agree/agree.   Source:  Wikibrands’  Digital  Periscope  Study,  2018   #FUTUREPROOFING
  • 57. Transforma)on  Stat  #292  –Driving  4.0:   In  15  years,  nearly  all  vehicles  on   the  road  will  be  self-­‐driving–     60%  strongly  agree/agree.   Source:  Wikibrands’  Digital  Periscope  Study,  2018   #FUTUREPROOFING
  • 58. Transforma)on  Stat  #293  –Energy  4.0:   73%  of  people  believe  “solar”  will   be  the  energy  of  the  future.   Source:  Wikibrands’  Digital  Periscope  Study,  2018   #FUTUREPROOFING
  • 59. Transforma)on  Stat  #294  –  Asia  driving  growth:   4  of  the  top  10  technology   companies  are  from  Asia;     3  out  of  every  fast-­‐rising  billion$+   unicorns  are  now  Asian-­‐based.   Source:  IMD,  2017   #FUTUREPROOFING
  • 60. Transforma)on  Stat  #295  –The  Metatrends:   The  top  5  macro   socio-­‐economic  metatrends  that   will  affect  society  the  most  over   the  next  10  years:   #1  Polariza1on  of  Wealth,  Jobs  &  Opinion   #2  Erosion  of  Trust  in  Societal  Ins1tu1ons   #3  The  Ubiquitous  Internet   #4  Threats  to  Privacy  &  Pushes  for  Transparency   #5  Flexible  Work,  Careers  &  Lifestyles   Source:  Wikibrands’  Buzz  Report  Study,  2018   ANTICIPATE AND DO SOMETHING ABOUT YOUR FUTURE BETTER THAN ANYBODY ELSE – WIKIBRANDS’ FUTUREPROOFING
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  • 62. 12 Business Transformation Facets 1  Overall  Business  Transforma1on  &    Impera1ves     2  Digital  Transforma1on   3  Technology  Transforma1on   4  Purpose,  Vision  &  Strategy  Transforma1on   5  Leadership  &  Governance  Transforma1on   6  Brand  &  Content  Transforma1on   7  Customer  Experience  &  Engagement  Transforma1on   8  Talent  Transforma1on   9  Culture  Transforma1on   10  Opera1onal  Transforma1on   11  Innova1on  Transforma1on   12  Futureproofing  &  Foresight  Transforma1on   15. RISK MANAGEMENT & AGILITY WIKIBRANDS The AGILITY & ACCELERATION Experts
  • 63. Transforma)on  Stat  #296  -­‐    Risk  Transforma)on  Barriers:   “Return  on  Investment/Making  the   Business  Case”  and  “Limited   Appe/te  for  Risk”  are  the  #2  and  #3   obstacles  for  adop/ng  new   technologies  with  companies.    Source:  Wikibrands  Digital  Periscope   #THESPEEDOFDIGITAL
  • 64. Transforma)on  Stat  #297  -­‐      Digital  Speed  &  Risks:   The  biggest  difference  between  a   digital  environment  and  a  tradi/onal   environment:   #1  Pace  of  Business  –  speed/rate  of  change   #2  Culture  and  Mindset  –  risk-­‐taking,  learning,   crea/vity   #3  Flexible,  Distributed  –  workplace,  collabora/on,   decision-­‐making  .    Source:  MIT  Sloan,  2018   #THESPEEDOFDIGITAL
  • 65. Transforma)on  Stat  #298  –  Experimenta)on  Culture:   Companies  rate  their  business   agility  as  4.9/10  (6.5/10  for  businesses   under  100  employees).  Leadership,  lack  of   buy-­‐in,  inappropriate   organiza1onal  design  and  skills   and  capability  are  biggest  factors   holding  companies  back.       Source:  Business  Agility  Ins1tute,  2018     #THESPEEDOFDIGITAL
  • 66. Transforma)on  Stat  #299  –  Experimenta)on  Culture:   Amazon  makes  decisions  based  on   70%  of  the  informa1on  you  wish   you  had.     Source:  Business  Insider,  2017   #THESPEEDOFDIGITAL
  • 67. Transforma)on  Stat  #300  –  Experimenta)on  Culture:   “Fail  Fast/Fail  Quickly”  Company   Risk  Appe1te:   56%  in  digitally  mature  companies   10%  in  digitally  lagging  companies     Source:  Deloihe,  2017   ACT QUICKER AND MORE PRUDENTLY WITH WIKIBRAND’S ON-DEMAND TEAMS
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  • 71. ALSO VISIT OUR FIVE OTHER 2019 EDITIONS VISIT Wiki-brands.com, become a futureproofer or track OUR other editions II- LEADERSHIP/STRATEGY III- OPERATIONS/TECH IV- CULTURE/TALENT V- CUSTOMER/BRAND I - OVERALL
  • 72. www.WIKI-BRANDS.COM We accelerate your business transformation, advance your digital maturity and anticipate better futures. @wikibrands