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20:20 Model for
         Social Business Success
                           In 20 slides




#xeesm   Xeesm.com/xeesm                  © Copyright Xeequa Corp. 2010
                                    1
All you need:

                           20 Minutes a day
                             Focus on relevant people
                             Visit 20 clients in 20 minutes every day
                             Know what is on top of their mind
                             Become one of their trusted connections
                             Know when the time is right to sell


                           20 dollars a month
                             Xeesm gives you unique tool
                             You use it as a social address book
                             You use it as a relationship manager
                             You use it as a conversation tracker
                             You use it to stay focused
                             You use it to watch your objectives




#xeesm   Xeesm.com/xeesm                                        © Copyright Xeequa Corp. 2010
                                          2
A solution for the Agile 5,000 only

                           Agile 5,000
                           Highly agile, innovative companies.

                           Agile teams
                           Open minded, success oriented people
                           with a natural tendency to networking who
                           can fire on all cylinders

                           High Speed – High Reach
                           This is a high speed, high reach customer
                           engagement model. We help you get
                           acquainted with it by investing 20 minutes
                           a day.




#xeesm   Xeesm.com/xeesm                                   © Copyright Xeequa Corp. 2010
                                       3
The old sales process is dead
                          here is why:




#xeesm   Xeesm.com/xeesm                         © Copyright Xeequa Corp. 2010
                                4
The buying – selling disconnect today




                           The way people explore, evaluate and decide on brands
                            and products have changed – the way we do business
                                      require the respective alignment


#xeesm   Xeesm.com/xeesm                                              © Copyright Xeequa Corp. 2010
                                              5
The new sales process




                             Developed in collaboration with the Social Media Academy.
                           The new sales generation is where their buying customers are.




#xeesm   Xeesm.com/xeesm                                                   © Copyright Xeequa Corp. 2010
                                               6
Put it into a manageable process




#xeesm   Xeesm.com/xeesm                   © Copyright Xeequa Corp. 2010
                            7
Just do it – 20 minutes in the morning

                           Identify 20 businesses in your region
                           Go to LinkedIn and look for 2-3 names
                           Enter the people into your Xeesm Social
                           Address Book
                           Check if any of your friends can make an
                           introduction

                           Respond, comment, engage
                              Be selective and stay focused
                              Avoid the social chatter

                           Don’t “follow up and see if you can help”
                           KNOW if and how you can help, based on
                           the relationship you developed
                                       (we show you how)



#xeesm   Xeesm.com/xeesm                                      © Copyright Xeequa Corp. 2010
                                           8
Creating a customer engagement flight

                                                Set Objectives:
                                                  I.e. getting a conversation
                                                  Start (Objective 1)
                                                  Listen and learn
                                                  Touch (Objective 2)
                                                  Comment and respond
                                                  Milestone (Objective 3)
                                                  Connect with the person
                                                  Engage (Objective 4)
                                                  Socialize
   Note from the Xeesm team:
                                                  Goal (Objective 5)
   We love our product – but it‟s just a tool
   Don‟t automate relationships…                  Arrange for an appointment
   …strengthen your relationships

   Don‟t “live in our application”
   only use it so you can “live” where your
   clients and prospects are!




#xeesm     Xeesm.com/xeesm                                         © Copyright Xeequa Corp. 2010
                                                9
Engagement and Socializing

                                     Xeesm/Flights! ™ is
                                     considered one of the most
                                     innovate social business
                                     applications.

                                     Open your mind to a whole
                                     new level of applications for a
                                     whole new way of doing
                                     business




#xeesm   Xeesm.com/xeesm                       © Copyright Xeequa Corp. 2010
                                10
Your social sales engagement

                      Activities per client (1-2 minutes a day):
                        Day 1 review their sites
                        Day 2 listen (read their posts)
                        Day 3 chime into a conversation
                        Day 4 commenting on relevant blogs
                        Day 5 commenting on group questions
                        Day 6 making an introduction to someone
                        Day 7 suggesting an interesting site or post
                        Day 8 invitation to your own group
                        Day 9 Have a conversation over the phone
                        Day 10 Bring others to the conversation

                      Do care – but do not sell
                      Be social first – the buying comes automatically

#xeesm   Xeesm.com/xeesm                                    © Copyright Xeequa Corp. 2010
                                       11
Reporting on your dashboard

                                      You see how often you
                                      visited your connections
                                      You see the number of
                                      notes you made – number
                                      of contacts you had
                                      And you see how many
                                      Flight Objectives you
                                      completed

                                      In the FlightPlan you see
                                      Flight Completion level




#xeesm   Xeesm.com/xeesm                               © Copyright Xeequa Corp. 2010
                                 12
Looking forward – not backward




#xeesm   Xeesm.com/xeesm                  © Copyright Xeequa Corp. 2010
                            13
It‟s a “High Speed, High Reach” sales model

                           Social selling is a FAST, HIGH REACH sales model
                           (if done right)
                           – press the accelerator hard

                           Inside Sales
                              Reach up to 250 contacts a day
                              Get 30% response rate


                           Field Sales
                              „Visit‟ 50 people a day
                              Have 30 meaningful dialogs
                              Add online to the mix of Phone & F2F


                           The power is in the mix & in the ratio
                              F2F:        5 meetings a day | prep: 1-2 weeks
                              Phone:      10 isch conversations | prep: 1-2 days
                              Social:     30 dialogs | prep: Instant


#xeesm   Xeesm.com/xeesm                                               © Copyright Xeequa Corp. 2010
                                              14
Social Selling Success

                               "I don't have enough quality leads to make my
                               number.“
                                Intensify the amount of contacts
                               "To reach my prospects, I need more than phone
                               and email.“
                                Quadruple the number of touch points
   Break through -
Loosing is not an option       "If I knew more precisely what moves and
                               motivates my prospects, I could be more effective
                               communicating with them.“
                                Know what people care about


                           Increasing Sales by 20%
                              I.e. make the $1 Million quota  $1.2 Million
                              Because you can
                              Because your competitor is lame




  #xeesm     Xeesm.com/xeesm                                         © Copyright Xeequa Corp. 2010
                                               15
Creating an action road map for one week

                      20 Minutes a day ! (4% of your day)
                        Social media monitoring – the new lead gen
                        Social engagement – the new cold calling
                        Sharing and caring – the new nurturing
                        process
                        Community management – the new
                        reference selling
                        Mind share development – the new
                        competitive edge
                        Advocates engagement – the new closing
                        amplifier
                        Social CRM – your new Rolodex
                        20% increase in sales by end of this year!




#xeesm   Xeesm.com/xeesm                                 © Copyright Xeequa Corp. 2010
                                      16
The conversation age
Bottom line:
Customers are in the process of redefining how they want to talk with you. - Louis Columbus (2008)




#xeesm       Xeesm.com/xeesm                                                             © Copyright Xeequa Corp. 2010
                                                        17
Getting Started




#xeesm   Xeesm.com/xeesm                     © Copyright Xeequa Corp. 2010
                                   18
Hey – what‟s next – 20 minutes / 20 dollars

                             Stop wondering - Know it and then:
                             make a decision.




                           1) Invest 20 Minutes in the morning for one
                              week ( check http://socialminutes.com )

                           2) Create your free xeesm account and follow
                              the Social Selling Guide (Download here)*
                             Http://xeesm.com/




                           3) Then make a conscious decision based
                              on your very own experience

                              * = http://xeesm.com/_/site/index.php/best-practices/social-selling/


#xeesm   Xeesm.com/xeesm                                                                             © Copyright Xeequa Corp. 2010
                                                           19
Thank You                                +1 (650) 384-0057

                                                                                                 http://xeesm.com
                                                                                                Xeesm.com/Xeesm




    © 2010 Xeequa Corp. All rights reserved. Xeesm™, Xeequa™, and the Xeequa logo are either trademarks or registered trademarks of
    Xeequa Corp. All other company names and product names may be trademarks or registered trademarks of their respective companies
    or owners.

    All materials contained herein are the property of each respective company identified on such materials, and may only be used, copied
    or distributed with the express written permission of each respective company.
                Xeequa Corp. | 228 Hamilton Ave. | Palo Alto, CA 94301 | (650) 384-0057 | Info@xeequa.com | www.xeesm.com




#xeesm       Xeesm.com/xeesm                                                                                     © Copyright Xeequa Corp. 2010
                                                                     20

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Xeesm 2020 - The fast track to social business

  • 1. 20:20 Model for Social Business Success In 20 slides #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 1
  • 2. All you need: 20 Minutes a day Focus on relevant people Visit 20 clients in 20 minutes every day Know what is on top of their mind Become one of their trusted connections Know when the time is right to sell 20 dollars a month Xeesm gives you unique tool You use it as a social address book You use it as a relationship manager You use it as a conversation tracker You use it to stay focused You use it to watch your objectives #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 2
  • 3. A solution for the Agile 5,000 only Agile 5,000 Highly agile, innovative companies. Agile teams Open minded, success oriented people with a natural tendency to networking who can fire on all cylinders High Speed – High Reach This is a high speed, high reach customer engagement model. We help you get acquainted with it by investing 20 minutes a day. #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 3
  • 4. The old sales process is dead here is why: #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 4
  • 5. The buying – selling disconnect today The way people explore, evaluate and decide on brands and products have changed – the way we do business require the respective alignment #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 5
  • 6. The new sales process Developed in collaboration with the Social Media Academy. The new sales generation is where their buying customers are. #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 6
  • 7. Put it into a manageable process #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 7
  • 8. Just do it – 20 minutes in the morning Identify 20 businesses in your region Go to LinkedIn and look for 2-3 names Enter the people into your Xeesm Social Address Book Check if any of your friends can make an introduction Respond, comment, engage Be selective and stay focused Avoid the social chatter Don’t “follow up and see if you can help” KNOW if and how you can help, based on the relationship you developed (we show you how) #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 8
  • 9. Creating a customer engagement flight Set Objectives: I.e. getting a conversation Start (Objective 1) Listen and learn Touch (Objective 2) Comment and respond Milestone (Objective 3) Connect with the person Engage (Objective 4) Socialize Note from the Xeesm team: Goal (Objective 5) We love our product – but it‟s just a tool Don‟t automate relationships… Arrange for an appointment …strengthen your relationships Don‟t “live in our application” only use it so you can “live” where your clients and prospects are! #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 9
  • 10. Engagement and Socializing Xeesm/Flights! ™ is considered one of the most innovate social business applications. Open your mind to a whole new level of applications for a whole new way of doing business #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 10
  • 11. Your social sales engagement Activities per client (1-2 minutes a day): Day 1 review their sites Day 2 listen (read their posts) Day 3 chime into a conversation Day 4 commenting on relevant blogs Day 5 commenting on group questions Day 6 making an introduction to someone Day 7 suggesting an interesting site or post Day 8 invitation to your own group Day 9 Have a conversation over the phone Day 10 Bring others to the conversation Do care – but do not sell Be social first – the buying comes automatically #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 11
  • 12. Reporting on your dashboard You see how often you visited your connections You see the number of notes you made – number of contacts you had And you see how many Flight Objectives you completed In the FlightPlan you see Flight Completion level #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 12
  • 13. Looking forward – not backward #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 13
  • 14. It‟s a “High Speed, High Reach” sales model Social selling is a FAST, HIGH REACH sales model (if done right) – press the accelerator hard Inside Sales Reach up to 250 contacts a day Get 30% response rate Field Sales „Visit‟ 50 people a day Have 30 meaningful dialogs Add online to the mix of Phone & F2F The power is in the mix & in the ratio F2F: 5 meetings a day | prep: 1-2 weeks Phone: 10 isch conversations | prep: 1-2 days Social: 30 dialogs | prep: Instant #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 14
  • 15. Social Selling Success "I don't have enough quality leads to make my number.“  Intensify the amount of contacts "To reach my prospects, I need more than phone and email.“  Quadruple the number of touch points Break through - Loosing is not an option "If I knew more precisely what moves and motivates my prospects, I could be more effective communicating with them.“  Know what people care about Increasing Sales by 20% I.e. make the $1 Million quota  $1.2 Million Because you can Because your competitor is lame #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 15
  • 16. Creating an action road map for one week 20 Minutes a day ! (4% of your day) Social media monitoring – the new lead gen Social engagement – the new cold calling Sharing and caring – the new nurturing process Community management – the new reference selling Mind share development – the new competitive edge Advocates engagement – the new closing amplifier Social CRM – your new Rolodex 20% increase in sales by end of this year! #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 16
  • 17. The conversation age Bottom line: Customers are in the process of redefining how they want to talk with you. - Louis Columbus (2008) #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 17
  • 18. Getting Started #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 18
  • 19. Hey – what‟s next – 20 minutes / 20 dollars Stop wondering - Know it and then: make a decision. 1) Invest 20 Minutes in the morning for one week ( check http://socialminutes.com ) 2) Create your free xeesm account and follow the Social Selling Guide (Download here)* Http://xeesm.com/ 3) Then make a conscious decision based on your very own experience * = http://xeesm.com/_/site/index.php/best-practices/social-selling/ #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 19
  • 20. Thank You +1 (650) 384-0057 http://xeesm.com Xeesm.com/Xeesm © 2010 Xeequa Corp. All rights reserved. Xeesm™, Xeequa™, and the Xeequa logo are either trademarks or registered trademarks of Xeequa Corp. All other company names and product names may be trademarks or registered trademarks of their respective companies or owners. All materials contained herein are the property of each respective company identified on such materials, and may only be used, copied or distributed with the express written permission of each respective company. Xeequa Corp. | 228 Hamilton Ave. | Palo Alto, CA 94301 | (650) 384-0057 | Info@xeequa.com | www.xeesm.com #xeesm Xeesm.com/xeesm © Copyright Xeequa Corp. 2010 20