“Build it and they will come” is a common misconception about Enterprise Social Networks, and Yammer is no different. Simply turning it on, flicking the switch or implementing is unlikely to provide the tangible business benefits you and your executive team expect.
At NEXTDC Yammer is an important and central business tool, this didn’t happen by accident. From day one curation of the network and deliberate activities have supported the growth of this thriving network.
In this session
Rebecca will share tell the story of NEXTDC’s Yammer journey over the past three years and what has been the key to their success including:
• Benefits of an enterprise social network
• Setting up for success
• Activities which drive engagement
• Lessons learned along the way
Artificial intelligence in the post-deep learning era
Success factors in a thriving Yammer network - DWCAU 2019
1. SUCCESS FACTORS IN A
THRIVING YAMMER NETWORK
REBECCA JACKSON | DIGITAL WORKPLACE COORDINATOR – NEXTDC
THE DIGITAL WORKPLACE CONFERENCE | SYDNEY | AUGUST 6-7 2019
2. ABOUT ME
DIGITAL WORKPLACE
COORDINATOR AT
NEXTDC
10 YEARS DIGITAL
WORKPLACE
9 YEARS WORKING WITH
YAMMER
YAMMER BLOGGER
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
4. YAMMER IS
AN ENTERPRISE SOCIAL
NETWORK
10 YEARS OLD
PART OF OFFICE 365
NOT TEAMS
CONVERSATION,
COLLABORATION,
COMMUNICATIONWHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
5. OUR NETWORK
LAUNCHED 2016
250 ACTIVE USERS
90+ GROUPS
MIX OF WORK AND FUN
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
11. SETTING UP FOR
SUCCESS
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
EXECUTIVE SUPPORT
CEASE ALTERNATIVES
POLICY
COMMUNITY
MANAGEMENT
IMAGE CREDIT: WWW.BUSINESSILLUSTRATOR.COM CC BY-NC 3.0
34. LESSONS
LEARNED
NO SET AND FORGET
EVERY NETWORK IS
DIFFERENT
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
35. LESSONS
LEARNED
NO SET AND FORGET
EVERY NETWORK IS
DIFFERENT
YOU NEED MANAGERS
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
36. LESSONS
LEARNED
NO SET AND FORGET
EVERY NETWORK IS
DIFFERENT
YOU NEED MANAGERS
GO WITH THE FLOW
WHERE THE CLOUD LIVES™ | #DWCNZ | @_REBECCAJACKSON @NEXTDC
38. GO FORTH AND YAMMER
SET YOURSELF
UP FOR
SUCCESS WITH A
STRONG
FOUNDATION TO
SUPPORT YOUR
NETWORK.
EXPERIMENT
WITH
ENGAGEMENT
ACTIVITIES THAT
WILL ALIGN
WITH, OR
IMPROVE YOUR
CULTURE
MEASURE YOUR
SUCCESS, AND
TEACH OTHERS
HOW TO DO THE
SAME.
CHANGE
MANAGEMENT IS
CRITICAL, AND
NOT A ONCE OFF.
WHERE THE CLOUD LIVES ™
38
Digi workplace coordinator – Office 365, Intranet, Yammer
10 years – Large and small orgs, gov and non gov
Yammer from when it was a viral SaaS product disrupting
Yammer blogger
What it’s for
How to use it
Our policies
Our culture and values.,
Place for people to ask questions, share tips. Also gives your new starters a group.