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Aaron	
  Abbott—www.BrandLessBox.com	
   1	
  
                                                                    	
  


CJexchange.com:	
  Internet	
  Marketing	
  Action	
  Plan	
  
By:	
  Aaron	
  M.	
  Abbott	
  
	
  
I.	
  Relationship	
  Development	
  Strategy	
  
	
  
The	
  Audience	
  Defined	
  
              There	
  are	
  3	
  market	
  segments	
  to	
  be	
  considered:	
  
                         1. Criminal	
  Justice	
  Students	
  
                         2. Criminal	
  Justice	
  Instructors	
  
                         3. Criminal	
  Justice	
  Professionals	
  
              The	
  audience	
  to	
  be	
  targeted	
  is	
  the	
  entire	
  Criminal	
  Justice	
  System—from	
  students	
  
to	
  their	
  educators	
  and	
  other	
  working	
  professionals	
  in	
  the	
  industry.	
  	
  While	
  the	
  Criminal	
  
Justice	
  System	
  is	
  a	
  very	
  specific	
  niche	
  market,	
  the	
  composition	
  ranges	
  from	
  college	
  
students	
  to	
  seasoned.	
  	
  In	
  regards	
  to	
  the	
  initial	
  offer	
  to	
  be	
  made	
  by	
  CJexchange.com,	
  we	
  
will	
  define	
  the	
  initial	
  audience	
  in	
  relation	
  to	
  whom	
  we	
  need	
  to	
  attract	
  initially	
  to	
  create	
  a	
  
successful	
  platform.	
  	
  This	
  initial	
  audience	
  will	
  focus	
  initially	
  on	
  students,	
  those	
  
interested	
  in	
  being	
  students,	
  and	
  their	
  direct	
  educators/trainers.	
  	
  The	
  professional	
  
segment	
  will	
  be	
  initially	
  drawn	
  from	
  existing	
  relationships	
  we	
  have	
  developed	
  over	
  the	
  
years.	
  
              These	
  segments	
  need	
  these	
  resources	
  in	
  order	
  to	
  successfully	
  connect	
  Online	
  
and	
  to	
  make	
  use	
  of	
  the	
  evolving	
  Internet	
  technologies	
  that	
  will	
  better	
  their	
  
learning/teaching	
  experience.	
  	
  While	
  money	
  will	
  be	
  made	
  off	
  of	
  the	
  students	
  purchasing	
  
the	
  training	
  videos	
  Online,	
  all	
  other	
  resources	
  are	
  free	
  of	
  charge	
  to	
  use	
  if	
  you	
  are	
  a	
  part	
  
of	
  the	
  Criminal	
  Justice	
  System.	
  	
  So	
  while	
  ages	
  will	
  be	
  split,	
  as	
  will	
  income	
  levels,	
  the	
  
actual	
  dichotomy	
  between	
  market	
  segments	
  happens	
  in	
  relation	
  to	
  why	
  they	
  will	
  be	
  
visiting	
  CJexchange.com,	
  rather	
  than	
  focusing	
  on	
  the	
  money	
  they	
  will	
  be	
  spending.	
  	
  The	
  
resources	
  we	
  will	
  sell	
  will	
  be	
  very	
  affordable	
  and	
  will	
  be	
  tangential	
  to	
  the	
  reasons	
  they	
  
users	
  are	
  visiting	
  the	
  site	
  in	
  the	
  first	
  place.	
  
	
  
Existing	
  Intentions	
  
              The	
  identification	
  of	
  the	
  existing	
  audience	
  intentions	
  has	
  been	
  grounded	
  by	
  the	
  
fact	
  that	
  we	
  have	
  nearly	
  5	
  years	
  of	
  insightful	
  data	
  and	
  feedback	
  regarding	
  the	
  use	
  of	
  the	
  
existing	
  resources	
  we	
  offer,	
  as	
  well	
  as	
  the	
  future	
  solutions	
  being	
  developed.	
  	
  The	
  major	
  
intention	
  of	
  each	
  member	
  of	
  the	
  target	
  audience	
  deals	
  with	
  need	
  for	
  effective	
  learning	
  
resources	
  and	
  next-­‐generation	
  tools	
  that	
  will	
  provide	
  support	
  and	
  advancement	
  from	
  
the	
  beginning	
  of	
  the	
  education	
  to	
  the	
  journey	
  through	
  the	
  professional	
  life	
  in	
  the	
  
Criminal	
  Justice	
  System.	
  	
  These	
  intentions	
  allow	
  us	
  to	
  look	
  in	
  and	
  see	
  that	
  we	
  need	
  to	
  
find	
  the	
  commonality	
  between	
  the	
  students	
  and	
  the	
  teachers	
  and	
  create	
  a	
  platform	
  that	
  
will	
  serve	
  them	
  individually	
  and	
  collectively.	
  	
  Appealing	
  to	
  their	
  needs	
  for	
  quality	
  
training	
  videos,	
  and	
  an	
  interactive	
  Internet	
  experience	
  that	
  brings	
  Web	
  2.0	
  solutions	
  to	
  
the	
  field.	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   2	
  
                                                                   	
  

Our	
  Customer	
  Roles	
  and	
  Personas	
  
             Based	
  on	
  direct	
  feedback	
  from	
  a	
  variety	
  of	
  professionals	
  in	
  the	
  Industry,	
  the	
  
initial	
  targeting	
  of	
  Instructors/Educators	
  seems	
  to	
  rely	
  on	
  targeting	
  this	
  segment	
  with	
  
the	
  Methodical	
  persona—with	
  a	
  touch	
  of	
  them	
  being	
  Humanistic.	
  	
  While	
  the	
  students,	
  
and	
  those	
  looking	
  to	
  become	
  students	
  fall	
  more	
  into	
  the	
  Humanistic	
  and	
  Spontaneous	
  
personas.	
  	
  Being	
  that	
  both	
  of	
  the	
  initial	
  segments	
  share	
  Humanistic	
  qualities,	
  the	
  initial	
  
marketing	
  and	
  design	
  concepts	
  should	
  utilize	
  this	
  as	
  the	
  relationship	
  that	
  binds	
  them.	
  	
  
Their	
  broader	
  needs	
  are	
  shared	
  in	
  the	
  view	
  that	
  both	
  segments	
  utilize	
  Internet	
  
technologies	
  outside	
  of	
  the	
  Criminal	
  Justice	
  System.	
  	
  	
  It	
  is	
  just	
  that	
  there	
  are	
  no	
  readily	
  
available	
  Web	
  2.0	
  Criminal	
  Justice	
  tools.	
  
             As	
  we	
  approach	
  the	
  teachers	
  and	
  instructors—Humanistic	
  and	
  Methodical	
  
personas—we	
  will	
  be	
  sure	
  to	
  engage	
  them	
  in	
  a	
  manner	
  that	
  will	
  show	
  how	
  we	
  make	
  
their	
  teaching	
  life	
  easier.	
  	
  CJexchange.com	
  will	
  become	
  their	
  own	
  “Teacher’s	
  Assistant”	
  
and	
  will	
  help	
  them	
  connect,	
  teach,	
  and	
  collaborate	
  all	
  via	
  our	
  Web	
  site.	
  	
  The	
  students,	
  
on	
  the	
  other	
  side	
  of	
  the	
  fence—with	
  their	
  Humanistic	
  and	
  Spontaneous	
  personas—will	
  
be	
  shown	
  how	
  CJexchange.com	
  will	
  give	
  them	
  a	
  step	
  ahead	
  in	
  starting	
  and	
  managing	
  
their	
  career,	
  as	
  well	
  as	
  being	
  provided	
  paid-­‐for-­‐access	
  to	
  fundamental	
  training	
  videos	
  
that	
  will	
  ground	
  them	
  in	
  their	
  studies	
  to	
  get	
  more	
  out	
  of	
  their	
  education	
  and	
  their	
  
future.	
  	
  Messages	
  will	
  evolve	
  around	
  communicating	
  these	
  benefits	
  and	
  results,	
  rather	
  
than	
  the	
  products	
  and	
  services.	
  	
  Showing	
  each	
  segment	
  the	
  emotional	
  appeal	
  that	
  
connects	
  with	
  the	
  broad	
  terms	
  of	
  their	
  persona	
  will	
  lead	
  to	
  greater	
  success.	
  
	
  
Online	
  Channels	
  for	
  Audience	
  Reach	
  
	
  	
       The	
  online	
  channels	
  that	
  will	
  be	
  focused	
  on	
  involve:	
  
                   o The	
  variety	
  of	
  social	
  networks	
  that	
  students	
  use	
  
                   o The	
  sites	
  they	
  visit	
  for	
  leisure	
  
                   o Where	
  they	
  are	
  going	
  Online	
  to	
  find	
  training	
  and	
  study	
  aides	
  
                   o Sites	
  relating	
  to	
  the	
  topics	
  of	
  the	
  videos	
  
                   o Sites	
  relating	
  to	
  the	
  Criminal	
  Justice	
  System	
  
             The	
  idea	
  is	
  to	
  connect	
  and	
  to	
  serve	
  the	
  Criminal	
  Justice	
  System.	
  Participating	
  in	
  
these	
  channels	
  will	
  connect	
  us	
  with	
  the	
  student	
  side	
  of	
  the	
  audience.	
  	
  With	
  respect	
  to	
  
the	
  teachers,	
  CJexchange.com	
  must	
  be	
  identifiable	
  and	
  recognizable.	
  	
  Looking	
  to	
  where	
  
they	
  purchase	
  their	
  class	
  supplies,	
  to	
  where	
  they	
  look	
  online	
  for	
  training	
  content	
  will	
  be	
  
very	
  valuable.	
  	
  Teachers	
  are	
  less	
  involved	
  in	
  social	
  sites	
  but	
  do	
  have	
  the	
  need	
  for	
  mobile	
  
applications	
  that	
  would	
  make	
  their	
  lives	
  easier.	
  	
  Looking	
  for	
  advertising	
  opportunities	
  in	
  
every	
  site	
  they	
  visit	
  would	
  promote	
  this	
  awareness.	
  	
  Also	
  being	
  involved	
  in	
  the	
  variety	
  of	
  
Associations	
  and	
  Network	
  groups	
  would	
  make	
  great	
  channel	
  opportunities	
  as	
  well.	
  	
  By	
  
getting	
  the	
  teachers,	
  they	
  can	
  reinforce	
  the	
  brand	
  and	
  trust	
  for	
  all	
  students.	
  	
  And	
  as	
  the	
  
student	
  uses	
  and	
  benefits	
  from	
  the	
  resources,	
  the	
  teachers	
  will	
  gain	
  more	
  trust.	
  	
  This	
  
exchange	
  will	
  lead	
  to	
  successful	
  conversions	
  of	
  both	
  use	
  and	
  purchase	
  of	
  resources.	
  
	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   3	
  
                                                                  	
  

Audience	
  Actions	
  
              The	
  actions	
  necessary	
  to	
  the	
  successful	
  implementation	
  and	
  evolution	
  of	
  
CJexchange.com	
  involves	
  three	
  actions:	
  	
  
                     1. Registration	
  	
  
                     2. Use	
  of	
  resources	
  	
  
                     3. Purchase	
  of	
  the	
  training	
  video	
  experience.	
  	
  	
  
The	
  site	
  will	
  be	
  designed	
  for	
  the	
  variety	
  of	
  users	
  who	
  will	
  come	
  to	
  this	
  unique	
  
experience.	
  	
  The	
  idea	
  is	
  to	
  make	
  the	
  registration	
  experience	
  easy	
  and	
  intuitive,	
  while	
  the	
  
use	
  of	
  the	
  resources	
  will	
  be	
  innate	
  and	
  easy.	
  	
  Online	
  videos	
  explaining	
  the	
  resources	
  and	
  
how	
  to	
  use	
  them	
  will	
  be	
  plentiful.	
  	
  When	
  it	
  comes	
  time	
  to	
  purchase	
  training	
  videos,	
  with	
  
them	
  logged	
  in,	
  all	
  we	
  will	
  need	
  is	
  their	
  credit	
  card	
  information.	
  	
  By	
  feeding	
  data	
  within	
  
different	
  form	
  functions	
  of	
  the	
  site	
  will	
  prove	
  to	
  provide	
  a	
  more	
  harmonious	
  user	
  
experience,	
  which	
  will	
  lead	
  to	
  effective	
  navigation	
  and	
  getting	
  the	
  users	
  to	
  act	
  as	
  they	
  
want	
  to,	
  and	
  as	
  we	
  need	
  them	
  to	
  act.	
  
	
  
AIDAS	
  Model	
  Insights	
  
              In	
  regards	
  to	
  the	
  AIDAS	
  model,	
  the	
  motivations	
  between	
  the	
  segments	
  are	
  rather	
  
complementary.	
  	
  The	
  students	
  need	
  to	
  learn,	
  and	
  the	
  teachers	
  need	
  to	
  teach.	
  	
  One	
  
cannot	
  survive	
  without	
  the	
  other,	
  and	
  both	
  can	
  be	
  engaged	
  in	
  a	
  similar	
  fashion.	
  	
  While	
  
the	
  message	
  can	
  be	
  the	
  same,	
  the	
  presentation	
  and	
  communicative	
  qualities	
  of	
  the	
  
message	
  to	
  each	
  segment	
  must	
  be	
  shaped	
  for	
  that	
  segment.	
  	
  The	
  following	
  approaches	
  
are	
  how	
  each	
  segment	
  will	
  be	
  approached	
  in	
  reference	
  to	
  their	
  position	
  in	
  the	
  buying	
  
process:	
  
                     o Attention	
  can	
  be	
  generated	
  with	
  the	
  sharing	
  of	
  the	
  benefits	
  of	
  the	
  
                         education	
  process	
  being	
  made	
  easier	
  for	
  each	
  segment.	
  Use	
  of	
  call	
  to	
  
                         action	
  PPC	
  and	
  banner	
  ads	
  will	
  be	
  a	
  direct	
  source.	
  	
  	
  
                     o Interest	
  will	
  be	
  reinforced	
  in	
  regards	
  to	
  how	
  these	
  solutions	
  and	
  
                         resources	
  make	
  their	
  role	
  easier	
  in	
  the	
  relationship	
  they	
  have	
  between	
  
                         one	
  another	
  in	
  the	
  education	
  process.	
  	
  The	
  landing	
  page	
  will	
  appeal	
  to	
  
                         the	
  visitor	
  and	
  lead	
  them	
  along	
  the	
  scent	
  to	
  the	
  sale	
  conversion.	
  
                     o Desire	
  will	
  be	
  to	
  make	
  their	
  lives	
  easier	
  in	
  the	
  process	
  while	
  gaining	
  more	
  
                         insight	
  and	
  knowledge	
  through	
  the	
  experience.	
  	
  It	
  will	
  be	
  expressed	
  
                         through	
  pictures	
  and	
  testimonials	
  of	
  what	
  these	
  resources	
  provide.	
  
                     o Action	
  will	
  be	
  engaged	
  with	
  calls	
  to	
  action,	
  such	
  as	
  great	
  discounts	
  if	
  
                         purchased	
  now.	
  	
  Use	
  of	
  promotions	
  and	
  contests	
  will	
  support	
  
                         conversions.	
  
                     o Satisfaction	
  will	
  be	
  shown	
  in	
  the	
  actions	
  of	
  re-­‐use	
  of	
  the	
  resources	
  and	
  
                         continual	
  use	
  over	
  a	
  lifetime,	
  as	
  well	
  as	
  sharing	
  the	
  resources	
  with	
  peers	
  
                         and	
  colleagues.	
  	
  This	
  is	
  supported	
  by	
  lifetime	
  guarantee	
  on	
  the	
  physical	
  
                         DVD/CD-­‐ROM	
  set.	
  	
  We	
  will	
  keep	
  our	
  users	
  in	
  front	
  by	
  allowing	
  them	
  to	
  
                         provide	
  feedback	
  to	
  hone	
  the	
  resources	
  provided.	
  	
  Surveys	
  and	
  
                         questionnaires,	
  with	
  rewards	
  for	
  completion	
  of	
  them,	
  will	
  be	
  mainstay	
  to	
  
                         ensure	
  and	
  develop	
  customer	
  satisfaction.	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   4	
  
                                                                  	
  

Confidence	
  in	
  Action	
  
              In	
  order	
  for	
  the	
  segments	
  to	
  feel	
  confident	
  in	
  these	
  actions,	
  CJexchange.com	
  
must	
  provide	
  unique	
  and	
  up-­‐to-­‐date	
  solutions.	
  	
  Everything	
  from	
  site	
  design,	
  to	
  the	
  
design	
  of	
  the	
  media	
  player	
  must	
  communicate	
  the	
  reasons	
  why	
  they	
  are	
  here	
  in	
  the	
  first	
  
place.	
  	
  Considering	
  the	
  most	
  important	
  actions	
  and	
  what	
  is	
  involved	
  for	
  the	
  user	
  to	
  take	
  
these	
  actions,	
  we	
  must	
  consider	
  a	
  variety	
  of	
  factors	
  that	
  will	
  keep	
  them	
  coming	
  back	
  for	
  
more.	
  	
  These	
  in	
  order,	
  starting	
  with	
  the	
  most	
  important	
  involve:	
  
                     1. Security	
  of	
  there	
  personal	
  information	
  
                     2. Quality	
  and	
  feel	
  of	
  the	
  interactive	
  experience	
  
                     3. That	
  the	
  training	
  resources	
  are	
  valuable	
  and	
  mean	
  something	
  
                     4. That	
  they	
  are	
  a	
  part	
  of	
  something	
  big,	
  and	
  unique.	
  
	
  
Unique	
  Value	
  Proposition	
  Variations	
  
              Finally,	
  in	
  consideration	
  of	
  variations	
  of	
  the	
  Unique	
  Value	
  Proposition	
  (UVP),	
  the	
  
relationship	
  of	
  the	
  segments	
  is	
  what	
  really	
  provides	
  the	
  most	
  communicative	
  value	
  
between	
  the	
  segments	
  in	
  regards	
  to	
  the	
  primary	
  relationships.	
  	
  The	
  following	
  are	
  
variations	
  of	
  the	
  UVP:	
  
                     1. CJexchange.com	
  connects	
  and	
  serves	
  the	
  Criminal	
  Justice	
  System.	
  
                     2. CJexchange.com	
  provides	
  solutions	
  and	
  technology	
  you	
  need	
  to	
  succeed.	
  
                     3. CJexchange.com	
  opens	
  the	
  door	
  to	
  the	
  reality	
  of	
  Criminal	
  Justice.	
  
Effective	
  implementation	
  and	
  testing	
  of	
  these	
  variations	
  will	
  lead	
  to	
  greater	
  growth	
  and	
  
development	
  of	
  the	
  resources	
  over	
  time.	
  	
  While	
  we	
  can	
  come	
  up	
  with	
  ideas,	
  it	
  will	
  be	
  
the	
  behaviors	
  and	
  the	
  feedback	
  of	
  the	
  user’s	
  experience	
  that	
  will	
  evolve	
  
CJexchange.com.	
  	
  The	
  relationship	
  formed	
  with	
  the	
  user	
  is	
  the	
  relationship	
  they	
  form	
  
with	
  the	
  resources	
  and	
  Web	
  site	
  being	
  provided.	
  	
  It	
  is	
  not	
  the	
  other	
  way	
  around.	
  
	
  
II.	
  Conversion	
  and	
  Optimization	
  Strategy	
  
	
  
Headline	
  Options	
  
1.	
  	
  CJexchange.com—the	
  1st	
  for	
  Criminal	
  Justice.	
  
2.	
  	
  CJexchange.com	
  connects	
  and	
  innovates	
  the	
  Criminal	
  Justice	
  System.	
  
3.	
  	
  CJexchange.com—the	
  Internet	
  solutions	
  you	
  want	
  for	
  on	
  the	
  scene.	
  
	
  
Offer	
  Summary	
  Options	
  
1.	
  	
  CJ	
  Students	
  get	
  the	
  resources,	
  connections,	
  and	
  fundamentals	
  for	
  your	
  success.	
  
2.	
  	
  Our	
  Job:	
  To	
  connect	
  and	
  to	
  serve	
  the	
  Criminal	
  Justice	
  System.	
  
3.	
  	
  CJ	
  training	
  and	
  networking—on	
  the	
  Web,	
  for	
  on	
  the	
  Job!	
  
	
  
Offer	
  Image	
  Library	
  Options	
  
1. Main	
  element	
  of	
  the	
  design	
  will	
  be	
  a	
  dead	
  body	
  at	
  an	
  obvious	
  crime	
  scene.	
  	
  The	
  
           images	
  will	
  be	
  very	
  vivid	
  and	
  graphic,	
  but	
  not	
  offensive.	
  	
  Where	
  appropriate,	
  Flash	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   5	
  
                                                                     	
  

      will	
  be	
  utilized	
  to	
  animate	
  the	
  crime	
  scene	
  tape	
  blowing	
  in	
  the	
  wind	
  with	
  police	
  car	
  
      lights	
  flashing.	
  
2. This	
  design	
  will	
  utilize	
  the	
  software	
  computer	
  screen	
  shots	
  we	
  see	
  everyday	
  in	
  the	
  
      CSI	
  television	
  shows.	
  	
  Create	
  a	
  representative	
  image	
  that	
  makes	
  the	
  user	
  feel	
  as	
  if	
  
      they	
  are	
  clicking	
  into	
  the	
  mainframe	
  of	
  the	
  crime	
  lab.	
  	
  Have	
  images	
  relating	
  to	
  the	
  
      Internet,	
  the	
  globe,	
  and	
  crime	
  scene	
  software.	
  	
  
3. The	
  focus	
  here	
  is	
  to	
  push	
  into	
  the	
  realm	
  of	
  education	
  and	
  training.	
  	
  Use	
  training	
  tools	
  
      as	
  graphic	
  elements	
  and	
  images	
  that	
  relate	
  to	
  books,	
  education,	
  and	
  
      professionalism.	
  	
  Show	
  shaking	
  hands	
  and	
  hands	
  being	
  cuffed	
  of	
  opposite	
  sides	
  of	
  
      the	
  ad	
  could	
  be	
  an	
  interesting	
  contrast.	
  
	
  
Call	
  to	
  Action	
  Options	
  
1. Get	
  on	
  the	
  CJexchange.com!	
  Building	
  your	
  foundation	
  a	
  connection	
  at	
  a	
  time.	
  
2. Get	
  on	
  the	
  inside	
  of	
  the	
  yellow	
  tape…	
  (The	
  design	
  will	
  show	
  the	
  yellow	
  crime	
  scene	
  
      tape.)	
  
3. Don’t	
  shoot	
  blanks!	
  Train	
  and	
  connect	
  with	
  CJexchange.com!	
  
	
  
Statement	
  of	
  Trust	
  Options	
  
1. CJexchange.com	
  provides	
  the	
  latest	
  in	
  Internet	
  security	
  protection	
  with	
  MacAfee	
  
      Security.	
  	
  Your	
  data	
  is	
  never	
  seen	
  by,	
  rented,	
  or	
  sold	
  to	
  anyone.	
  	
  We	
  work	
  hard	
  to	
  
      ensure	
  we	
  provide	
  you	
  with	
  the	
  latest	
  security	
  measures	
  available.	
  	
  Contact	
  us	
  now	
  
      with	
  any	
  concerns	
  or	
  comments.	
  
2. Being	
  in	
  the	
  Criminal	
  Justice	
  System,	
  we	
  know	
  how	
  to	
  protect	
  your	
  information.	
  	
  We	
  
      implement	
  the	
  latest	
  in	
  Internet	
  Security	
  features.	
  	
  Go	
  ahead	
  try	
  to	
  copy	
  an	
  image	
  
      from	
  this	
  page.	
  	
  See	
  what	
  we	
  mean.	
  	
  The	
  only	
  way	
  to	
  get	
  to	
  your	
  data	
  is	
  with	
  your	
  
      username	
  and	
  password.	
  Contact	
  us	
  now	
  with	
  any	
  concerns	
  or	
  comments.	
  
3. CJexchange.com	
  takes	
  your	
  privacy	
  seriously.	
  	
  We	
  cut	
  no	
  corners	
  and	
  spare	
  no	
  
      expense	
  in	
  ensuring	
  that	
  your	
  private	
  information	
  and	
  data	
  is	
  kept	
  secure	
  and	
  
      confidential.	
  	
  You	
  control	
  who	
  you	
  share	
  your	
  information	
  with,	
  and	
  we	
  ensure	
  that	
  
      is	
  who	
  will	
  have	
  access.	
  	
  We	
  implement	
  MacAfee	
  Security	
  on	
  each	
  page	
  of	
  our	
  site	
  
      and	
  we	
  will	
  never	
  share	
  rent	
  or	
  sell	
  your	
  information	
  to	
  marketing	
  firms	
  or	
  other	
  
      companies.	
  Contact	
  us	
  now	
  with	
  any	
  concerns	
  or	
  comments.	
  
	
  
Main	
  Funnel	
  Navigation	
  
	
            The	
  following	
  funnel	
  navigations	
  detail	
  the	
  process	
  in	
  acquiring	
  and	
  moving	
  the	
  
site	
  visitor	
  closer	
  to	
  the	
  respected	
  conversion.	
  	
  While	
  each	
  stage	
  has	
  a	
  specific	
  action,	
  
great	
  care	
  and	
  thought	
  is	
  put	
  into	
  the	
  structure	
  in	
  relation	
  to	
  what	
  visitors	
  are	
  here	
  for,	
  
and	
  what	
  the	
  company	
  is	
  providing.	
  	
  In	
  this	
  case,	
  CJexchange.com	
  is	
  at	
  an	
  advantage	
  as	
  
the	
  focus	
  of	
  the	
  business	
  model	
  deals	
  with	
  promoting	
  the	
  free	
  resources,	
  while	
  having	
  
the	
  training	
  resources	
  as	
  a	
  valuable	
  subscription	
  service	
  targeted	
  to	
  the	
  student	
  visitors.	
  	
  
Ample	
  traffic	
  will	
  support	
  the	
  main	
  purchase	
  conversion,	
  as	
  the	
  other	
  conversions	
  will	
  
fuel	
  the	
  appropriate	
  traffic.	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   6	
  
                                                                     	
  

1.	
  	
  Purchase	
  Training	
  Conversion	
  (Figure	
  1)	
  
              The	
  sale	
  of	
  training	
  videos	
  resources	
  is	
  the	
  conversion	
  that	
  will	
  drive	
  money	
  into	
  
the	
  company.	
  	
  That	
  is	
  until	
  enough	
  traffic	
  generates	
  advertisement	
  placement	
  
opportunities.	
  	
  Each	
  step	
  through	
  the	
  funnel	
  has	
  been	
  designed	
  to	
  keep	
  the	
  interested	
  
visitor	
  engaged.	
  	
  By	
  keeping	
  the	
  registration	
  step	
  after	
  the	
  actual	
  purchase	
  of	
  the	
  
training	
  experience,	
  we	
  can	
  combat	
  abandonment	
  for	
  those	
  who	
  hate	
  to	
  register	
  their	
  
private	
  information,	
  or	
  don’t	
  have	
  the	
  patience.	
  	
  By	
  getting	
  their	
  money	
  first,	
  we	
  
guarantee	
  that	
  they	
  will	
  follow	
  through.	
  	
  
	
  
Examples	
  of	
  Call	
  to	
  Action:	
  	
  	
  
              a.	
  	
  Build	
  Your	
  Foundation	
  
              b.	
  	
  Purchase	
  Training	
  
              c.	
  	
  Get	
  Training	
  Now	
  
	
  
Figure	
  1.	
  Purchase	
  Training	
  Funnel	
  

                                            Review	
  training	
  resources	
  and	
  cost.	
  


                                                  Click	
  on	
  "Train	
  Now"	
  button.	
  


                                                 Submit	
  Payment	
  Information.	
  

                                                         Submit	
  Registration	
  
                                                            Information	
  
                                                               Payment	
  and	
  
                                                               Registration	
  
                                                               ConJirmation	
  


                                                                                                                                                      	
  
	
  
2.	
  	
  Registration	
  Conversion	
  (Figure	
  2)	
  
              While	
  selling	
  the	
  training	
  resources	
  is	
  the	
  main	
  goal	
  for	
  the	
  company,	
  acquiring	
  
consistent	
  new	
  users	
  is	
  vital.	
  Having	
  these	
  new	
  users	
  become	
  consistent	
  users	
  will	
  
guarantee	
  internal	
  targeted	
  traffic	
  that	
  we	
  can	
  sell	
  the	
  training	
  resources	
  to.	
  	
  There	
  will	
  
be	
  no	
  cost	
  to	
  the	
  user	
  for	
  this	
  conversion.	
  	
  We	
  must	
  appeal	
  to	
  their	
  humanistic	
  and	
  
methodical	
  personas	
  in	
  order	
  to	
  get	
  them	
  to	
  create	
  an	
  International	
  network	
  for	
  us.	
  The	
  
value	
  is	
  the	
  stimulation	
  of	
  traffic	
  by	
  those	
  who	
  will	
  use	
  and	
  share	
  the	
  resources.	
  Selling	
  
to	
  them	
  will	
  never	
  be	
  a	
  part	
  of	
  the	
  process,	
  as	
  all	
  information	
  will	
  be	
  there	
  for	
  them	
  to	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   7	
  
                                                                      	
  

take	
  and	
  use.	
  We	
  can	
  offer	
  some	
  type	
  of	
  free	
  incentive	
  or	
  tool	
  for	
  them	
  filling	
  it	
  out	
  
completely.	
  	
  
	
  
Examples	
  of	
  Call	
  to	
  Action:	
  	
  
          a.	
  Get	
  Connected	
  Now	
  
          b.	
  Get	
  In	
  Here	
  
          c.	
  Build	
  Your	
  Network	
  
	
  
Figure	
  2.	
  Registration	
  Funnel	
  

                                               Click	
  thourgh	
  landing	
  page.	
  


                                        Review	
  resources	
  and	
  the	
  network	
  
                                                      solutions.	
  


                                                          Click	
  "Join	
  Now".	
  

                                                                  Submit	
  
                                                               Registration	
  
                                                               Information.	
  	
  



                                                                                                                                                	
  
	
  
3.	
  Review	
  Training	
  Video	
  Samples/Sample	
  Test	
  Conversion	
  (Figure	
  3)	
  
            A	
  major	
  conversion	
  of	
  interest	
  deals	
  with	
  determining	
  the	
  actual	
  interest	
  in	
  
utilizing	
  the	
  training	
  resources	
  being	
  sold.	
  We	
  have	
  moved	
  the	
  registration	
  process	
  up	
  in	
  
the	
  funnel	
  for	
  this	
  conversion.	
  The	
  purpose	
  is	
  we	
  want	
  to	
  filter	
  who	
  really	
  is	
  serious	
  
about	
  the	
  resources.	
  The	
  images	
  are	
  very	
  graphic,	
  and	
  unless	
  you	
  are	
  really	
  meant	
  to	
  
see	
  these	
  videos	
  and	
  images,	
  we	
  will	
  do	
  everything	
  to	
  keep	
  them	
  out	
  of	
  accidental	
  
prying	
  Web	
  surfers.	
  Knowing	
  the	
  actual	
  interest,	
  and	
  where	
  interest	
  is	
  either	
  gained	
  or	
  
lost	
  will	
  allow	
  development	
  of	
  the	
  resources	
  with	
  capturing	
  and	
  maintaining	
  attention	
  in	
  
mind.	
  Also	
  determining	
  where	
  they	
  drop	
  out	
  in	
  the	
  registration	
  process	
  will	
  lend	
  insight	
  
into	
  determining	
  the	
  necessary	
  information	
  we	
  can	
  gather	
  without	
  triggering	
  
abandonment.	
  	
  
	
  
Examples	
  of	
  Call	
  to	
  Action:	
  	
  
            a.	
  Free	
  Training	
  Tour	
  
            b.	
  Test	
  Your	
  Knowledge	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   8	
  
                                                                        	
  

          c.	
  Show	
  What	
  You	
  Know	
  
	
  
Figure	
  3.	
  Training	
  Review	
  Funnel	
  

                                       Click	
  on	
  sample	
  training	
  button.	
  


                                          Review	
  training	
  information.	
  

                                                  Submit	
  Registration	
  
                                                Information	
  for	
  Preview	
  

                                                          Track	
  the	
  assets	
  
                                                           they	
  preveiw.	
  


                                                                                                                                                           	
  
	
  
4.	
  Use	
  of	
  Free	
  CJ	
  Resources	
  Conversion	
  (Figure	
  4)	
  
             The	
  use	
  of	
  the	
  free	
  resources	
  CJexchange.com	
  will	
  provide	
  is	
  a	
  very	
  important	
  
conversion.	
  Although	
  it	
  is	
  not	
  generating	
  actual	
  money	
  to	
  the	
  company,	
  it	
  is	
  the	
  
mechanism	
  that	
  is	
  utilized	
  to	
  drive	
  qualified	
  traffic	
  to	
  the	
  site.	
  Getting	
  users	
  to	
  sign	
  up	
  
seems	
  like	
  it	
  would	
  be	
  the	
  aspect	
  to	
  focus	
  on	
  most.	
  But	
  actually	
  providing	
  innovative	
  
solutions	
  that	
  are	
  used	
  by	
  the	
  registered	
  members	
  is	
  what	
  will	
  ensure	
  the	
  success	
  of	
  the	
  
site.	
  The	
  use	
  of	
  the	
  resources	
  is	
  what	
  will	
  drive	
  traffic	
  to	
  the	
  site	
  and	
  is	
  what	
  will	
  provide	
  
the	
  opportunity	
  to	
  sell	
  the	
  training	
  video	
  experience	
  to	
  the	
  user.	
  	
  
	
  
Examples	
  of	
  Call	
  to	
  Action:	
  	
  
             a.	
  Use	
  Resources	
  Now	
  
             b.	
  CJ	
  Solutions	
  Here	
  
             c.	
  Click	
  for	
  CJ	
  Tools	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   9	
  
                                                                    	
  

Figure	
  4.	
  Social	
  Resource	
  Use	
  Funnel	
  


                                             Registered	
  user	
  log-­‐in.	
  


                                           Click	
  on	
  "CJ	
  Resources".	
  

                                                    Track	
  use	
  of	
  free	
  
                                                      CJ	
  tools	
  and	
  
                                                       resources.	
  


                                                                                                                                                     	
  
	
  
Testing	
  and	
  Optimization	
  Plan	
  
	
                CJexchange.com	
  is	
  in	
  the	
  development	
  stage.	
  Being	
  at	
  this	
  stage	
  will	
  allow	
  the	
  
company	
  to	
  develop	
  the	
  site	
  with	
  testing	
  and	
  optimization	
  as	
  key	
  factors	
  in	
  the	
  
structure	
  of	
  the	
  site	
  and	
  resources.	
  This	
  way	
  we	
  can	
  grow	
  with	
  our	
  market.	
  With	
  three	
  
market	
  segments	
  (1.	
  students,	
  2.	
  teachers,	
  and	
  3.	
  professionals),	
  CJexchange.com	
  is	
  able	
  
to	
  implement	
  a	
  variety	
  of	
  testing	
  strategies.	
  One	
  immediate	
  thought	
  is	
  to	
  actually	
  ask	
  
the	
  visitor	
  who	
  they	
  are	
  in	
  the	
  Criminal	
  Justice	
  System	
  so	
  we	
  can	
  customize	
  the	
  site	
  to	
  fit	
  
their	
  needs.	
  Immediately,	
  we	
  are	
  able	
  to	
  segment	
  the	
  traffic	
  and	
  see	
  where	
  they	
  go	
  in	
  
the	
  site.	
  Utilizing	
  Web	
  metrics	
  and	
  tools	
  such	
  as	
  Google’s	
  Website	
  Optimizer	
  will	
  allow	
  
in-­‐depth	
  analysis	
  to	
  test	
  and	
  analyze	
  all	
  relevant	
  data	
  sets	
  and	
  variables	
  in	
  order	
  to	
  
optimize	
  the	
  experience,	
  the	
  tools,	
  and	
  the	
  site.	
  The	
  main	
  relationships	
  and	
  actions	
  to	
  
be	
  tested	
  are	
  explored	
  in	
  Table	
  1.	
  
	
  
Table	
  1.	
  Types	
  of	
  Testing	
  for	
  CJexchange.com	
  
          Message	
  Variation/	
                          Type	
  of	
  Test	
                           Measurement	
  
                  Assumption	
  
     Purchase	
  Training:	
                     A/B	
  test	
                                Click	
  through	
  rate	
  
     See	
  what	
  call	
  to	
  action	
                                                    compared	
  to	
  number	
  of	
  
     stimulates	
  more	
                                                                     sales	
  conversions.	
  
     purchases	
  of	
  training	
  
     portion.	
  
     	
  
     Register	
  for	
  Membership:	
   A/B	
  test	
                                         Compare	
  number	
  of	
  
     See	
  if	
  different	
  calls	
  to	
                                                  unique	
  site	
  visitors	
  to	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   10	
  
                                                           	
  

action	
  lead	
  to	
  more	
  or	
                                        number	
  of	
  registrant	
  
less	
  registrations.	
                                                    conversions.	
  
	
  
Use	
  of	
  Sample	
                    A/B	
  test	
                      Compare	
  number	
  of	
  
Test/Review:	
                                                              unique	
  visitors	
  to	
  number	
  
Do	
  unregistered	
  visitors	
                                            of	
  visitors	
  use	
  sample	
  
access	
  and	
  experience?	
                                              test/review.	
  How	
  far	
  do	
  
                                                                            they	
  get	
  into	
  the	
  samples	
  
                                                                            before	
  dropping?	
  
                                                                            	
  
Headlines:	
                             Multivariate	
  test	
             Click	
  through	
  rate	
  form	
  
Which	
  headlines	
  work	
                                                landing	
  page	
  to	
  site.	
  
better?	
  
	
  
Offer	
  Summary:	
                      A/B	
  test	
                      Click	
  through	
  rates	
  from	
  
Test	
  for	
  effectiveness	
  in	
                                        landing	
  page/ads	
  to	
  site.	
  
getting	
  visitor	
  to	
  site.	
  
	
  
Statement	
  of	
  Trust:	
              A/B	
  test	
                      See	
  if	
  the	
  statement	
  is	
  
Test	
  for	
  effectiveness	
  in	
                                        accessed,	
  how	
  long	
  it	
  is	
  
securing	
  transaction.	
                                                  accessed	
  for,	
  and	
  whether	
  
                                                                            user	
  bounces	
  off	
  of	
  site	
  or	
  
                                                                            not,	
  and	
  track	
  where	
  they	
  
                                                                            go	
  next.	
  
                                                                            	
  
UVP’s:	
                                 Multivariate	
  test	
             Click	
  through	
  rate	
  from	
  
Which	
  are	
  most	
                                                      landing	
  pages	
  and	
  ads	
  
effective?	
                                                                compared	
  to	
  types	
  of	
  
                                                                            related	
  conversions.	
  Are	
  
                                                                            sales	
  UVP	
  providing	
  sales	
  
                                                                            conversions?	
  Are	
  brand	
  
                                                                            UVP	
  converting	
  
                                                                            registrations?	
  
                                                                            	
  
Usability	
  of	
  Site:	
               Multivariate	
  test	
             Bounce	
  rate	
  and	
  length	
  of	
  
Are	
  visitors	
  and	
  users	
                                           time	
  on	
  site.	
  
staying	
  on	
  the	
  site?	
  
	
  
Design	
  of	
  Site:	
                  Multivariate	
  test	
             Compare	
  time	
  on	
  site,	
  
Do	
  different	
  site	
  designs	
                                        versus	
  pages	
  visited,	
  as	
  
lead	
  to	
  longer	
  user	
                                              compared	
  to	
  bounce	
  rate.	
  
experiences	
  
	
  
Market	
  Segment	
  Traffic:	
          Multivariate	
  test	
             Calculate	
  total	
  unique	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   11	
  
                                                                       	
  

       Who	
  is	
  visiting	
  the	
  site	
                                                         visitors.	
  Compare	
  to	
  
       more	
  form	
  the	
  three	
                                                                 responses	
  at	
  the	
  entry	
  
       main	
  segments	
  of	
  our	
                                                                portal	
  to	
  site	
  that	
  ask,	
  
       market—students,	
                                                                             “Who	
  are	
  you?”	
  
       teachers,	
  or	
                                                                              	
  
       professionals?	
  
       Paid	
  Training	
  Users:	
                  Multivariate	
  test	
                           Compare	
  the	
  total	
  
       Who	
  is	
  paying	
  to	
  use	
  the	
                                                      registered	
  users	
  to	
  who	
  
       training	
  video	
                                                                            purchase	
  training	
  videos.	
  
       resources?	
                                                                                   What	
  segment	
  are	
  they	
  a	
  
       	
                                                                                             part	
  of?	
  	
  Compare	
  cost	
  
                                                                                                      limits	
  per	
  market	
  
                                                                                                      segments.	
  
                                                                                                      	
  
	
  
              It	
  is	
  clear	
  to	
  see	
  that	
  the	
  user	
  experience	
  is	
  most	
  important.	
  The	
  more	
  traffic	
  we	
  
can	
  drive	
  to	
  the	
  site,	
  as	
  it	
  is	
  an	
  industry	
  specific	
  site,	
  the	
  better	
  the	
  chance	
  to	
  have	
  these	
  
users	
  purchase	
  the	
  training	
  solutions.	
  	
  The	
  only	
  non-­‐Industry	
  traffic	
  expected	
  to	
  be	
  
stimulated	
  would	
  more	
  than	
  likely	
  consist	
  of	
  people	
  who	
  are	
  interested	
  in	
  the	
  topic,	
  
such	
  as	
  fans	
  of	
  the	
  CSI	
  television	
  shows.	
  These	
  visitors	
  are	
  likely	
  to	
  have	
  an	
  interest	
  in	
  
purchasing	
  the	
  training	
  video	
  resources	
  themselves,	
  so	
  they	
  are	
  welcomed.	
  	
  A/B	
  testing	
  
and	
  multivariate	
  tests	
  will	
  be	
  implemented	
  in	
  non-­‐obtrusive	
  ways	
  internally	
  on	
  the	
  site	
  
and	
  on	
  the	
  various	
  landing	
  pages	
  used	
  to	
  drive	
  traffic	
  from	
  the	
  3	
  market	
  segments	
  being	
  
targeted.	
  The	
  goal	
  is	
  to	
  create	
  an	
  experience	
  that	
  will	
  drive	
  each	
  of	
  the	
  three	
  segments	
  
to	
  the	
  site,	
  and	
  to	
  convert	
  them	
  with	
  respect	
  to	
  their	
  actual	
  role	
  in	
  the	
  experience.	
  
While	
  professionals	
  and	
  teachers	
  won’t	
  necessarily	
  be	
  interested	
  in	
  purchasing	
  the	
  
training	
  resources,	
  their	
  presence	
  provides	
  qualification	
  of	
  our	
  resources	
  in	
  the	
  minds	
  of	
  
the	
  students.	
  Uncovering	
  these	
  relationships	
  will	
  allow	
  the	
  site	
  and	
  the	
  company	
  to	
  
evolve	
  with,	
  and	
  for	
  each	
  market	
  segment.	
  
	
  
III.	
  Traffic	
  and	
  Promotion	
  Strategy	
  
	
  
Broad	
  Markets	
  
	
  
Exposure	
  Goals	
  
	
         The	
  primary	
  goal	
  is	
  to	
  expose	
  the	
  CJexchange.com	
  brand	
  to	
  the	
  widest	
  possible	
  
market,	
  which	
  displays	
  an	
  obvious	
  interest	
  in	
  the	
  subject	
  matter	
  of	
  the	
  training	
  video	
  
program	
  being	
  sold.	
  The	
  Broad	
  Market	
  prospects	
  all	
  exhibit	
  extreme	
  interest	
  in	
  the	
  
content	
  of	
  the	
  training	
  videos	
  through	
  their	
  Online	
  and	
  Offline	
  behaviors	
  in	
  relation	
  to	
  
the	
  variety	
  of	
  crime	
  and	
  murder	
  investigation	
  dramas	
  running	
  on	
  television—in	
  
primetime	
  and	
  syndication.	
  The	
  goal	
  is	
  to	
  expose	
  the	
  brand	
  to	
  an	
  established	
  market	
  of	
  
700,000	
  monthly	
  exposures.	
  	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   12	
  
                                                                  	
  

	
  
Conversion	
  Goals	
  
	
            The	
  conversion	
  will	
  be	
  the	
  sale	
  of	
  the	
  1-­‐week	
  Access	
  Package	
  of	
  the	
  training	
  
video	
  content.	
  Stimulating	
  their	
  interest	
  in	
  experiencing	
  what	
  Hollywood	
  only	
  teases	
  in	
  
these	
  dramas	
  could	
  be	
  the	
  stimulus	
  to	
  convert	
  the	
  market.	
  With	
  related	
  sites	
  showing	
  
repeat	
  traffic	
  is	
  a	
  frequent	
  behavior	
  of	
  these	
  visitors	
  to	
  these	
  sites	
  (Quantcast.com,	
  
n.d.),	
  it	
  is	
  viable	
  to	
  speculate	
  that	
  there	
  is	
  a	
  probability	
  for	
  conversions.	
  The	
  conversion	
  
rate	
  of	
  5%	
  is	
  very	
  realistic	
  and	
  should	
  raise	
  much	
  above	
  this	
  as	
  the	
  brand	
  is	
  effectively	
  
communicated	
  and	
  conversions	
  obtained.	
  	
  
	
  
ATV	
  Goals	
  	
  
	
            The	
  cost	
  for	
  24-­‐hour	
  access	
  for	
  7	
  days	
  will	
  be	
  $10.95.	
  
	
  
Advertising	
  to	
  meet	
  Exposure	
  Goals	
  
	
            The	
  principle	
  sites	
  of	
  exposure	
  are	
  as	
  follows:	
  
                       o http://www.csimiami.wetpaint.com	
   	
  	
                                  100k	
  
                       o http://www.csifiles.com	
  	
                          	
       	
           100k	
  	
  
                       o http://www.officer.com	
                               	
  	
   	
           500k	
  	
  
              The	
  relevancy	
  of	
  these	
  sites	
  involves	
  the	
  interest	
  of	
  the	
  television	
  shows,	
  as	
  well	
  
as	
  the	
  interest	
  of	
  the	
  professionals	
  in	
  the	
  field.	
  The	
  innate	
  human	
  interest	
  in	
  the	
  dead	
  
body	
  creates	
  a	
  very	
  general	
  interest.	
  While	
  our	
  product	
  holds	
  professional	
  merit,	
  we	
  do	
  
not	
  need	
  to	
  create	
  a	
  brand	
  like	
  Faces	
  of	
  Death.	
  However,	
  we	
  do	
  want	
  to	
  make	
  the	
  
content	
  accessible	
  to	
  all	
  who	
  have	
  a	
  genuine	
  interest	
  in	
  learning	
  the	
  procedures	
  of	
  
investigations	
  involving	
  death.	
  Capturing	
  the	
  audience	
  in	
  the	
  Interest	
  stage	
  of	
  the	
  AIDAS	
  
model	
  will	
  be	
  considered	
  in	
  all	
  messaging	
  to	
  this	
  market.	
  The	
  brand	
  must	
  be	
  presented	
  
in	
  a	
  way	
  that	
  will	
  get	
  them	
  to	
  the	
  site	
  and	
  make	
  the	
  purchase.	
  
              	
  
Traffic	
  and	
  Visitor	
  Profile	
  
	
            The	
  market	
  is	
  varied	
  from	
  students,	
  to	
  teachers,	
  professionals,	
  and	
  just	
  about	
  
anyone	
  else	
  with	
  an	
  interest	
  in	
  crime	
  scene	
  investigation	
  and	
  autopsies.	
  Incomes	
  range	
  
from	
  $30k	
  to	
  $100k	
  plus.	
  Traffic	
  frequency	
  shows	
  repeat	
  behaviors.	
  
              	
  
Demographic	
  Segmentation	
  
	
            Focus	
  will	
  be	
  on	
  Females	
  at	
  the	
  College	
  level.	
  CSIfiles.com	
  is	
  representative	
  of	
  
the	
  demographics	
  of	
  traffic	
  to	
  sites	
  of	
  this	
  nature.	
  The	
  following	
  chart	
  is	
  from	
  
Quantcast.com	
  (Figure	
  5).	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   13	
  
                                                                 	
  

Figure	
  5.	
  Demographic	
  sample	
  of	
  CSIfiles.com	
  




	
  	
  	
  	
  	
  	
  	
  	
  	
  	
                                                                       	
  
              	
  
Ad	
  Formats	
  	
  
              Initial	
  ad	
  formats	
  will	
  be	
  in	
  text	
  format	
  via	
  Google	
  AdWords.	
  Most	
  sites	
  the	
  
network	
  utilize	
  only	
  text	
  formatted	
  ads.	
  Other	
  that	
  utilize	
  banner	
  and	
  video	
  display	
  ads	
  
will	
  be	
  utilized	
  eventually.	
  
	
  
	
  
Messaging	
  Strategy	
  	
  
	
            Message	
  will	
  appeal	
  to	
  the	
  personas	
  of	
  the	
  market.	
  The	
  methodical,	
  humanistic,	
  
and	
  competitive	
  are	
  the	
  majority	
  of	
  the	
  Criminal	
  Justice	
  System	
  and	
  those	
  interested	
  in	
  
this	
  subject	
  matter.	
  	
  Primary	
  messaging	
  will	
  intrigue	
  interest	
  in	
  what	
  they	
  can’t	
  find	
  
anywhere	
  else.	
  
	
  
Goals	
  of	
  Ad	
  Exposures	
  
	
            To	
  get	
  as	
  close	
  to	
  the	
  700,000	
  attainable	
  exposures	
  possible	
  to	
  click	
  through	
  to	
  
the	
  site	
  and	
  purchase	
  the	
  1-­‐week	
  access	
  for	
  $10.95.	
  Get	
  the	
  exposed	
  to	
  click	
  through	
  
and	
  purchase	
  the	
  training	
  access	
  bundle.	
  
	
            	
  
Special	
  Offers	
  and	
  Incentives	
  
                     o Click	
  now	
  to	
  see	
  12	
  free	
  autopsy	
  videos	
  
                     o Buy	
  the	
  1-­‐week	
  access	
  and	
  get	
  25%	
  off	
  the	
  DVD	
  video	
  
	
  
Summary	
  of	
  Projected	
  Revenue	
  and	
  Costs	
  
Table	
  2.	
  Broad	
  Placement	
  Summary	
  
      	
                                                           Broad	
  Paid	
  Placement	
  
      	
                                                           	
  
      Conversion	
  Rate	
                                         5.00%	
  
      	
                                                           	
  
      	
                                                           	
  
      Average	
  Transaction	
  Value	
                            $10.95	
  
      	
                                                           	
  
      Traffic	
  Metrics	
                                         	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   14	
  
                                                                  	
  

       Exposures	
                                                  700,000	
  
       Click-­‐Thru	
  Rate	
  (CTR)	
                              0.10%	
  
       Branding/View-­‐Through	
  Rate	
                            0.15%	
  
       Paid	
  Visitors	
                                           700	
  
       Brand/View-­‐Thru	
  Visitors	
                              1,050	
  
       Total	
  Visitors	
                                          1,750	
  
       	
                                                           	
  
       Ad	
  Budget	
                                               $200	
  
       Cost	
  Per	
  Click	
                                       $0.29	
  
       Cost	
  Per	
  Visitor	
                                     $0.11	
  
       	
                                                           	
  
       Revenue	
                                                    $958.13	
  
       Total	
  Conversions	
                                       88	
  
       RPV	
                                                        $0.55	
  
       MPV	
                                                        $0.43	
  
       	
                                                           	
  
       Ad	
  Spend/Revenue	
  Ratio	
                               20.87%	
  
       Discounting	
  Percent	
                                     0%	
  
       Total	
  Cost/	
  Revenue	
  Ratio	
                         20.87%	
  
	
  
Targeted	
  Markets	
  
	
  
Exposure	
  Goals	
  
	
            The	
  targeted	
  segment	
  focuses	
  primarily	
  on	
  the	
  student	
  segment	
  of	
  the	
  market.	
  
The	
  resources	
  are	
  designed	
  for	
  students	
  to	
  connect	
  with	
  professionals	
  and	
  teachers.	
  So	
  
exposing	
  them	
  is	
  the	
  primary	
  relationship	
  that	
  will	
  drive	
  traffic	
  to	
  the	
  site.	
  The	
  targeted	
  
market	
  has	
  an	
  exposure	
  potential	
  of	
  120,000.	
  While	
  much	
  less	
  than	
  the	
  Broad	
  Market,	
  
this	
  group	
  contains	
  those	
  persons	
  who	
  have	
  a	
  vested	
  interest	
  in	
  education	
  in	
  the	
  
Criminal	
  Justice	
  System.	
  They	
  have	
  an	
  intrinsic	
  need	
  to	
  master	
  the	
  content	
  of	
  our	
  
training	
  program.	
  
	
  
Conversion	
  Goals	
  
	
            The	
  conversion	
  will	
  be	
  the	
  purchase	
  of	
  the	
  Student’s	
  Semester	
  Access	
  Bundle.	
  
This	
  conversion	
  provides	
  them	
  with	
  4	
  months	
  of	
  unlimited	
  access	
  to	
  the	
  training	
  video	
  
resources.	
  While	
  other	
  conversions	
  will	
  help	
  secure	
  this	
  conversion—such	
  as	
  becoming	
  
a	
  free	
  member	
  to	
  join	
  the	
  CJ	
  blog	
  with	
  Industry	
  pros.	
  The	
  conversion	
  rate	
  of	
  10%	
  is	
  a	
  
realistic	
  objective.	
  	
  
	
  
ATV	
  Goals	
  	
  
	
  	
        The	
  transaction	
  value	
  of	
  the	
  purchase	
  of	
  the	
  Student’s	
  Semester	
  Access	
  Bundle	
  is	
  
$29.95	
  for	
  4	
  months	
  access	
  to	
  streaming	
  video	
  resources.	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   15	
  
                                                                    	
  

Advertising	
  to	
  meet	
  Exposure	
  Goals	
  	
  
	
           The	
  principle	
  sites	
  of	
  exposure	
  are	
  as	
  follows:	
  
                 o http://www.criminaljusticeonlineblog.com	
   	
                                        10k	
  
                 o http://www.911hotjobs.com	
  	
                                	
         	
           100k	
  
                 o http://www.criminaljusticeusa.com	
   	
                                  	
           10k	
  
             These	
  sites	
  are	
  sites	
  that	
  students	
  and	
  recent	
  graduates	
  frequent.	
  These	
  sites	
  
represent	
  those	
  interested	
  in	
  what	
  is	
  being	
  said	
  in	
  blogs,	
  those	
  seeking	
  jobs,	
  and	
  those	
  
interested	
  in	
  education	
  and	
  career	
  advice	
  in	
  the	
  Criminal	
  Justice	
  Foundation.	
  	
  	
  
	
  
Traffic	
  and	
  Visitor	
  Profile	
  
             Comprised	
  mostly	
  of	
  college	
  age	
  and	
  young	
  adults	
  with	
  incomes	
  under	
  $60k,	
  
these	
  visitors	
  are	
  on	
  a	
  quest	
  for	
  information.	
  The	
  majority	
  of	
  traffic	
  is	
  comprised	
  of	
  one-­‐
time	
  visitors	
  with	
  very	
  few	
  return	
  visitors.	
  Although	
  they	
  only	
  visit	
  the	
  sites	
  only	
  a	
  few	
  
times,	
  they	
  are	
  in	
  search	
  of	
  the	
  resources	
  we	
  provide.	
  They	
  are	
  at	
  a	
  higher	
  level	
  in	
  the	
  
AIDAS	
  model,	
  closer	
  to	
  the	
  desire	
  and	
  action	
  stages.	
  	
  
	
  
Demographic	
  Segmentation	
  
             Focus	
  will	
  be	
  on	
  Females	
  at	
  the	
  College	
  level.	
  Criminaljusticeusa.com	
  is	
  
representative	
  of	
  the	
  demographics	
  of	
  traffic	
  to	
  sites	
  of	
  this	
  nature.	
  The	
  following	
  chart	
  
is	
  from	
  Quantcast.com	
  (Figure	
  6).	
  
	
  
Figure	
  6.	
  Demographic	
  sample	
  of	
  criminaljusticeusa.com.




	
  
Ad	
  Formats	
  	
  
	
       These	
  sites	
  primarily	
  only	
  provide	
  text	
  display	
  advertisements.	
  	
  
	
  
Messaging	
  Strategy	
  	
  
	
       With	
  the	
  majority	
  of	
  traffic	
  being	
  one-­‐time	
  visitors	
  to	
  these	
  sites	
  displaying	
  
advertisements,	
  attention	
  grabbing	
  headlines	
  and	
  unique	
  call	
  to	
  actions	
  will	
  be	
  
implemented.	
  	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   16	
  
                                                                  	
  

Goals	
  of	
  Ad	
  Exposures	
  
	
            To	
  get	
  as	
  close	
  to	
  the	
  120,000	
  attainable	
  exposures	
  possible	
  to	
  click	
  through	
  to	
  
the	
  site	
  and	
  purchase	
  the	
  4-­‐month	
  access	
  for	
  $29.95.	
  The	
  goal	
  is	
  to	
  build	
  brand	
  
awareness	
  for	
  this	
  market	
  segment	
  in	
  relation	
  to	
  their	
  stage	
  in	
  the	
  AIDAS	
  model.	
  They	
  
are	
  in	
  search	
  of	
  resources	
  for	
  education	
  and	
  career,	
  and	
  these	
  are	
  the	
  solutions	
  we	
  
provide.	
  
	
  
Special	
  Offers	
  and	
  Incentives	
  
                     o Get	
  the	
  entire	
  DVD/CD-­‐ROM	
  training	
  package	
  for	
  50%	
  off	
  when	
  you	
  
                           purchase	
  4	
  month	
  access	
  
                     o Share	
  our	
  site	
  with	
  7	
  friends	
  and	
  get	
  entered	
  in	
  monthly	
  drawing	
  to	
  win	
  
                           the	
  DVD/CD-­‐ROM	
  set	
  
                     o Get	
  a	
  1	
  hour	
  conversation	
  with	
  the	
  author	
  for	
  sharing	
  the	
  site	
  with	
  3	
  
                           friends	
  weekly	
  competition	
  
                           	
  
Summary	
  of	
  Projected	
  Revenue	
  and	
  Costs	
  
Table	
  3.	
  Targeted	
  Market	
  Summary	
  
 	
                                                                   Targeted	
  Paid	
  Placement	
  
 	
                                                                   	
  
 Conversion	
  Rate	
                                                 10.00%	
  
 	
                                                                   	
  
 	
                                                                   	
  
 Average	
  Transaction	
  Value	
                                    $29.95	
  
 	
                                                                   	
  
 Traffic	
  Metrics	
                                                 	
  
 Exposures	
                                                          120,000	
  
 Click-­‐Thru	
  Rate	
  (CTR)	
                                      1.00%	
  
 Branding/View-­‐Through	
  Rate	
                                    0.10%	
  
 Paid	
  Visitors	
                                                   1,200	
  
 Brand/View-­‐Thru	
  Visitors	
                                      120	
  
 Total	
  Visitors	
                                                  1,320	
  
 	
                                                                   	
  
 Ad	
  Budget	
                                                       $500	
  
 Cost	
  Per	
  Click	
                                               $0.42	
  
 Cost	
  Per	
  Visitor	
                                             $0.38	
  
 	
                                                                   	
  
 Revenue	
                                                            $3,953.40	
  
 Total	
  Conversions	
                                               132	
  
 RPV	
                                                                $3.00	
  
 MPV	
                                                                $2.62	
  
 	
                                                                   	
  
 Ad	
  Spend/Revenue	
  Ratio	
                                       12.65%	
  
 Discounting	
  Percent	
                                             0%	
  
 Total	
  Cost/	
  Revenue	
  Ratio	
                                 20.87%	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   17	
  
                                                                       	
  


Intention-­‐based	
  Paid	
  
	
  
Exposure	
  Goals	
  
	
            While	
  most	
  keyword	
  related	
  terms	
  in	
  this	
  Industry	
  are	
  pushing	
  $15.00	
  per	
  click	
  
and	
  more,	
  a	
  unique	
  advantage	
  has	
  been	
  discovered.	
  With	
  certain	
  keywords	
  and	
  
associated	
  pairings,	
  potential	
  exposures	
  are	
  pushing	
  nearly	
  3,000,000.	
  These	
  terms	
  are	
  
costing	
  at	
  most	
  $0.50	
  per	
  click,	
  with	
  the	
  majority	
  much	
  lower.	
  Positioning	
  at	
  the	
  top	
  is	
  
attainable	
  within	
  the	
  current	
  budget	
  allowance.	
  	
  
	
  
Conversion	
  Goals	
  
	
            The	
  sale	
  of	
  the	
  physical	
  DVD/CD-­‐ROM	
  set	
  is	
  the	
  primary	
  conversion	
  for	
  this	
  
segment	
  of	
  the	
  strategy.	
  These	
  are	
  people	
  looking	
  for	
  autopsy	
  footage.	
  They	
  will	
  be	
  
more	
  likely	
  to	
  want	
  the	
  physical	
  product	
  for	
  their	
  collection	
  of	
  videos.	
  Conversion	
  goals	
  
will	
  be	
  conservative	
  at	
  a	
  steady	
  2%	
  while	
  appealing	
  to	
  their	
  desires.	
  
	
  
ATV	
  Goals	
  	
  
              The	
  physical	
  training	
  set	
  is	
  $59.95.	
  
              	
  
Branded	
  Terms	
  to	
  Measure	
  and	
  Protect	
  
Table	
  4.	
  Keyword	
  search	
  volume	
  via	
  Google	
  Keyword	
  Tool.	
  
 Keyword	
                               Monthly	
  Search	
  Volume	
  
 Autopsy	
                               2,240,000	
  
 Autopsy	
  photos	
                     201,000	
  
 Autopsy	
  pictures	
                   74,000	
  
 Autopsy	
  movie	
                      5,400	
  
 Dead	
  autopsy	
                       5,400	
  
 Autopsy	
  video	
                      27,100	
  
 Death	
                                 55,600,000	
  
             	
  
             Death	
  is	
  a	
  relevant	
  term	
  and	
  will	
  be	
  tested.	
  The	
  size	
  of	
  the	
  sample	
  could	
  lead	
  to	
  
tremendous	
  click	
  through	
  rates,	
  but	
  without	
  insight	
  to	
  relevancy	
  to	
  conversion,	
  it	
  must	
  
be	
  tested.	
  While	
  not	
  figured	
  in	
  the	
  statistics	
  of	
  this	
  analysis,	
  it	
  is	
  pointed	
  out	
  for	
  the	
  very	
  
large	
  sample	
  size.	
  The	
  term	
  autopsy	
  is	
  intrinsic	
  to	
  the	
  resources	
  provided	
  and	
  should	
  
lead	
  to	
  consistent	
  conversions.	
  
	
  
Cost	
  and	
  Conversion	
  Strategy	
  for	
  Keyword	
  
Table	
  5.	
  Keyword	
  cost	
  per	
  click	
  via	
  Google	
  Keyword	
  Tool.	
  
 Keyword	
                               Cost	
  Per	
  Click	
  
 Autopsy	
                               $0.40	
  
 Autopsy	
  photos	
                     $0.28	
  
 Autopsy	
  pictures	
                   $0.32	
  
 Autopsy	
  movie	
                      $0.56	
  
 Dead	
  autopsy	
                       $0.05	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   18	
  
                                                                 	
  

       Autopsy	
  video	
              $0.55	
  
       Death	
                         $0.66	
  
	
  
           The	
  goal	
  for	
  all	
  keyword	
  associated	
  PCP	
  conversions	
  will	
  come	
  from	
  identifying	
  
that	
  these	
  visitors	
  are	
  all	
  in	
  the	
  Interest	
  and	
  Desire	
  stages	
  of	
  the	
  AIDAS	
  model.	
  While	
  
these	
  words	
  are	
  affordable,	
  relativity	
  to	
  the	
  value	
  of	
  our	
  product	
  is	
  key.	
  While	
  
conversions	
  to	
  the	
  term	
  death	
  is	
  questionable,	
  as	
  it	
  is	
  much	
  more	
  general;	
  autopsy	
  will	
  
direct	
  qualified	
  traffic	
  who	
  will	
  take	
  action	
  and	
  convert.	
  
           	
  
Special	
  Offers	
  and	
  Incentives	
  
                  o Purchase	
  any	
  Online	
  Access	
  Bundle	
  and	
  get	
  what	
  you	
  paid	
  back,	
  plus	
  an	
  
                      additional	
  25%	
  off	
  the	
  DVD/CD-­‐ROM	
  Set	
  
	
  
Summary	
  of	
  Projected	
  Revenue	
  and	
  Costs	
  
Table	
  6.	
  Intention-­‐Based	
  Paid	
  Summary	
  
       	
                                                        Intention-­‐Based	
  Paid	
  
       	
                                                        	
  
       Conversion	
  Rate	
                                      2.00%	
  
       	
                                                        	
  
       	
                                                        	
  
       Average	
  Transaction	
  Value	
                         $59.95	
  
       	
                                                        	
  
       Traffic	
  Metrics	
                                      	
  
       Exposures	
                                               3,000,000	
  
       Click-­‐Thru	
  Rate	
  (CTR)	
                           0.15%	
  
       Branding/View-­‐Through	
  Rate	
                         0.20%	
  
       Paid	
  Visitors	
                                        4,500	
  
       Brand/View-­‐Thru	
  Visitors	
                           6,000	
  
       Total	
  Visitors	
                                       10,500	
  
       	
                                                        	
  
       Ad	
  Budget	
                                            $550	
  
       Cost	
  Per	
  Click	
                                    $0.12	
  
       Cost	
  Per	
  Visitor	
                                  $0.05	
  
       	
                                                        	
  
       Revenue	
                                                 $12,589.50	
  
       Total	
  Conversions	
                                    210	
  
       RPV	
                                                     $1.20	
  
       MPV	
                                                     $1.15	
  
       	
                                                        	
  
       Ad	
  Spend/Revenue	
  Ratio	
                            4.37%	
  
       Discounting	
  Percent	
                                  0%	
  
       Total	
  Cost/	
  Revenue	
  Ratio	
                      4.37%	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   19	
  
                                                                  	
  


SEO	
  Campaigns	
  
	
  
Exposure	
  Goals	
  
	
            With	
  a	
  more	
  specified	
  targeting	
  and	
  much	
  higher	
  cost	
  per	
  click,	
  these	
  SEO	
  
exposure	
  goals	
  involve	
  using	
  specified	
  those	
  very	
  expensive	
  keywords—$10.00	
  plus—
used	
  consistently	
  by	
  those	
  seeking	
  education,	
  jobs,	
  and	
  information	
  involving	
  lives	
  in	
  the	
  
Criminal	
  Justice	
  System.	
  With	
  these	
  targeted	
  words,	
  the	
  exposure	
  goals	
  fall	
  in	
  at	
  
250,000.	
  These	
  exposures	
  rely	
  on	
  effective	
  implementation	
  of	
  these	
  keywords	
  as	
  a	
  part	
  
of	
  the	
  search	
  engine	
  optimization	
  strategy	
  for	
  the	
  Web	
  site	
  architecture.	
  
	
  
Conversion	
  Goals	
  
	
            While	
  being	
  more	
  targeted	
  to	
  the	
  solutions	
  provided	
  at	
  CJexchange.com,	
  the	
  
conversion	
  will	
  be	
  the	
  purchase	
  of	
  the	
  1-­‐week	
  Internet	
  Access	
  Bundle.	
  A	
  conversion	
  goal	
  
of	
  10%	
  is	
  reasonable	
  and	
  takes	
  into	
  account	
  that	
  the	
  initial	
  conversion	
  being	
  
communicated	
  via	
  this	
  channel	
  method	
  is	
  least	
  expensive	
  product	
  sold	
  to	
  those	
  who	
  
would	
  have	
  the	
  most	
  interest	
  than	
  every	
  other	
  segment.	
  
	
  
ATV	
  Goals	
  	
  
	
            The	
  cost	
  of	
  the	
  1-­‐week	
  Internet	
  Access	
  Bundle	
  is	
  $10.95.	
  
	
  
Link	
  Building	
  Strategy	
  for	
  Selected	
  Keywords/Terms	
  
Table	
  7.	
  Keyword	
  search	
  volume	
  and	
  cost	
  per	
  click	
  via	
  Google	
  KeyWords.	
  
 Keyword	
                                                      Cost	
  per	
  click	
      Search	
  Volume	
  
 Criminal	
  justice	
                                          $7.88	
                     1,220,000	
  
 Criminal	
  justice	
  online	
                                $20.54	
                    74,000	
  
 Criminal	
  justice	
  schools	
                               $15.11	
                    22,000	
  
 Degree	
  criminal	
  justice	
                                $16.73	
                    90,500	
  
 Introduction	
  to	
  criminal	
  justice	
                    $2.78	
                     9,900	
  
 Criminal	
  justice	
  class	
                                 $16.31	
                    8,100	
  
 Criminal	
  justice	
  training	
                              $11.04	
                    12,100	
  
	
  
	
        These	
  keywords	
  are	
  all	
  natural	
  terms	
  that	
  can	
  be	
  used	
  throughout	
  he	
  text	
  of	
  the	
  
site—a	
  favorite	
  for	
  the	
  search	
  engine	
  crawlers.	
  By	
  incorporating	
  these	
  terms	
  into	
  the	
  
metatags	
  and	
  the	
  text	
  of	
  the	
  site,	
  organic	
  SERPS	
  can	
  lead	
  to	
  consistent	
  conversions.	
  A	
  
link-­‐building	
  engine	
  will	
  be	
  utilized	
  and	
  an	
  abundance	
  of	
  the	
  existing	
  clients	
  are	
  
education	
  facilities.	
  	
  Incoming	
  links	
  from	
  their	
  site	
  will	
  also	
  lend	
  to	
  increased	
  ranking,	
  as	
  
they	
  are	
  domains	
  with	
  .edu	
  extensions.	
  
	
  
Special	
  Offers	
  and	
  Incentives	
  
                 o Click	
  now	
  to	
  see	
  12	
  free	
  autopsy	
  videos	
  
                 o Buy	
  the	
  1-­‐week	
  access	
  and	
  get	
  25%	
  off	
  the	
  DVD	
  video	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   20	
  
                                                                   	
  

Summary	
  of	
  Projected	
  Revenue	
  and	
  Costs	
  
Table	
  8.	
  SEO	
  Campaign	
  Summary	
  
     	
                                                   SEO	
  Campaign	
  
     	
                                                   	
  
     Conversion	
  Rate	
                                 10%	
  
     	
                                                   	
  
     	
                                                   	
  
     Average	
  Transaction	
  Value	
                    $10.95	
  	
  
     	
                                                   	
  
     Traffic	
  Metrics	
                                 	
  
     Exposures	
                                          250,000	
  
     Click-­‐Thru	
  Rate	
  (CTR)	
                      3%	
  
     Branding/View-­‐Through	
  Rate	
                    0.10%	
  
     Paid	
  Visitors	
                                   7,500	
  
     Brand/View-­‐Thru	
  Visitors	
                      250	
  
     Total	
  Visitors	
                                  7,750	
  
     	
                                                   	
  
     Ad	
  Budget	
                                       $600	
  
     Cost	
  Per	
  Click	
                               $0.08	
  
     Cost	
  Per	
  Visitor	
                             $0.08	
  
     	
                                                   	
  
     Revenue	
                                            $8,486.25	
  
     Total	
  Conversions	
                               775	
  
     RPV	
                                                $1.10	
  
     MPV	
                                                $1.02	
  
     	
                                                   	
  
     Ad	
  Spend/Revenue	
  Ratio	
                       7.07%	
  
     Discounting	
  Percent	
                             0%	
  
     Total	
  Cost/	
  Revenue	
  Ratio	
                 7.07%	
  
	
  
IV.	
  Partnership	
  Development	
  Strategy	
  
	
  
	
            The	
  following	
  three	
  sites	
  are	
  not	
  only	
  perfect	
  to	
  partner	
  with	
  in	
  a	
  variety	
  of	
  
aspects	
  of	
  the	
  resources	
  CJexchange.com	
  will	
  provide,	
  they	
  have	
  made	
  great	
  partners	
  
for	
  the	
  past	
  5	
  years.	
  These	
  established	
  relationships	
  we	
  share	
  have	
  allowed	
  us	
  to	
  get	
  
them	
  to	
  join	
  efforts	
  with	
  the	
  development	
  and	
  contribution	
  of	
  content	
  to	
  
CJexchange.com.	
  They	
  love	
  our	
  ideas	
  and	
  have	
  given	
  us	
  their	
  support	
  in	
  all	
  future	
  
developments.	
  They	
  are	
  waiting	
  on	
  our	
  developments	
  and	
  resources.	
  	
  Each	
  will	
  be	
  
explained	
  further	
  in	
  relation	
  to	
  their	
  value	
  as	
  a	
  particular	
  type	
  of	
  partner.	
  
	
  	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   21	
  
                                                                   	
  


www.LineofDuty.com	
  (LOD)	
  
	
  
Traffic	
  Partners	
  
	
  	
  	
  	
   LOD	
  currently	
  drives	
  roughly	
  3%	
  of	
  our	
  current	
  traffic	
  from	
  the	
  banner	
  ads	
  and	
  
product	
  information	
  page	
  on	
  their	
  Web	
  site.	
  As	
  CJexchange.com	
  grows,	
  the	
  amount	
  of	
  
traffic	
  from	
  their	
  site	
  should	
  increase	
  exponentially.	
  Especially	
  after	
  we	
  reach	
  a	
  deal	
  and	
  
announce	
  that	
  we	
  are	
  utilizing	
  their	
  unique	
  training	
  content	
  as	
  well.	
  
	
  
Content	
  Partners	
  
	
  	
  	
       Their	
  contribution	
  of	
  videos	
  will	
  add	
  a	
  tremendous	
  value	
  to	
  the	
  resources	
  
provided	
  via	
  CJexchange.com.	
  They	
  will	
  not	
  lose	
  traffic,	
  as	
  the	
  majority	
  of	
  their	
  traffic	
  is	
  
law	
  enforcement	
  professionals.	
  CJexchange.com	
  will	
  be	
  targeting	
  students	
  mainly,	
  and	
  
young	
  professionals	
  new	
  to	
  the	
  job.	
  Only	
  a	
  portion	
  of	
  their	
  total	
  library	
  of	
  videos	
  will	
  be	
  
utilized,	
  leaving	
  their	
  business	
  model	
  in	
  tact	
  and	
  in	
  a	
  position	
  to	
  grow,	
  as	
  
CJexchange.com	
  becomes	
  a	
  vital	
  resource	
  in	
  the	
  Criminal	
  Justice	
  System.	
  Copyrights	
  will	
  
be	
  secure	
  and	
  content	
  protected	
  where	
  appropriate.	
  
	
  
Trust	
  and	
  Authority	
  Partners	
  
	
  	
           With	
  an	
  existing	
  5	
  minute	
  video	
  presentation	
  by	
  the	
  founding	
  partners	
  of	
  LOD	
  
proclaiming	
  necessity	
  and	
  unrivaled	
  value,	
  trust	
  and	
  authority	
  is	
  provided	
  through	
  their	
  
combined	
  50	
  years	
  of	
  service.	
  
	
  
www.ICSIA.org	
  
	
  
Revenue	
  Generation	
  Partners	
  
	
  	
      ICSIA	
  is	
  the	
  International	
  Crime	
  Scene	
  Investigators	
  Association.	
  The	
  generate	
  
sales	
  for	
  us—domestic	
  and	
  International.	
  	
   	
  
	
  
Traffic	
  Partners	
  
	
  	
      The	
  value	
  of	
  this	
  existing	
  2-­‐year	
  relationship	
  rests	
  in	
  the	
  realm	
  of	
  the	
  quality	
  
traffic	
  they	
  send	
  to	
  our	
  site	
  and	
  the	
  links	
  they	
  provide	
  to	
  our	
  site.	
  
	
  
Trust	
  and	
  Authority	
  Partners	
  
	
  	
      They	
  are	
  very	
  respected	
  in	
  the	
  Industry	
  and	
  put	
  their	
  name	
  behind	
  our	
  product.	
  
We	
  return	
  the	
  favor.	
  
	
  
Technology	
  Partners	
  
	
  	
      Utilizing	
  RSS	
  feeds	
  and	
  sharing	
  training	
  and	
  event	
  information	
  from	
  their	
  Web	
  
site	
  through	
  CJexchange.com	
  will	
  allow	
  a	
  wider	
  audience	
  access	
  to	
  the	
  information	
  than	
  
they	
  currently	
  present	
  to.	
  Credits	
  will	
  always	
  be	
  in	
  view	
  when	
  their	
  resources	
  are	
  being	
  
utilized	
  via	
  CJexchange.com.	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   22	
  
                                                                  	
  


www.SOHOteam.com	
  (SOHO)	
  
	
  
Revenue	
  Generation	
  Partners	
  
	
  	
        By	
  working	
  together	
  in	
  alliance	
  and	
  partnership	
  with	
  well-­‐recognized	
  brand	
  
names	
  in	
  the	
  industry,	
  this	
  company	
  is	
  one	
  of	
  the	
  main	
  suppliers	
  of	
  Forensics	
  and	
  
Identification	
  products	
  in	
  Latin	
  America	
  expanding	
  to	
  Europe	
  and	
  Asia.	
  They	
  sell	
  our	
  
training	
  product	
  as	
  one	
  of	
  their	
  featured	
  training	
  programs.	
  The	
  partnership	
  has	
  existed	
  
for	
  1	
  year.	
  
	
  
Traffic	
  Partners	
  
	
  	
        SOHO	
  generates	
  a	
  great	
  deal	
  of	
  International	
  traffic	
  to	
  our	
  site.	
  They	
  will	
  be	
  a	
  
major	
  source	
  of	
  future	
  traffic	
  to	
  CJexchange.com.	
  Once	
  they	
  announce	
  the	
  variety	
  of	
  
resources,	
  a	
  true	
  first	
  for	
  the	
  system,	
  traffic	
  should	
  flow	
  nicely.	
  
	
  
Trust	
  and	
  Authority	
  Partners	
  
	
  	
        With	
  an	
  International	
  customer	
  base	
  and	
  notoriety,	
  the	
  existing	
  partnership	
  of	
  
12	
  months	
  has	
  proven	
  to	
  be	
  very	
  productive.	
  They	
  back	
  the	
  quality	
  and	
  innovation	
  of	
  
our	
  product.	
  
	
  
Technology	
  Partners	
  
	
  	
        They	
  deal	
  with	
  Law	
  Enforcement	
  technology.	
  A	
  viable	
  possibility	
  that	
  would	
  lend	
  
to	
  the	
  content	
  partnership	
  as	
  well	
  is	
  the	
  ability	
  to	
  feature	
  their	
  products	
  via	
  the	
  
informative	
  technology	
  section	
  of	
  CJexchange.com.	
  
	
  
	
  
                                                                      	
  
                                                                      	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Aaron	
  Abbott—www.BrandLessBox.com	
   23	
  
                                                               	
  

                                                        References	
  
                                                             	
  
Eisenberg,	
  B.	
  &	
  Quatro-­‐vonTivadar,	
  J.	
  (2008).	
  Always	
  be	
  testing:	
  the	
  complete	
  guide	
  to	
  	
  
        Google	
  website	
  optimizer.	
  Indianapolis,	
  IN:	
  Wiley	
  Publishing,	
  Inc.	
  
	
  
Google	
  AdWords.	
  (n.d.).	
  Retrieved	
  November	
  13,	
  2009	
  from	
  https://adwor	
  
        ds.google.com	
  
        	
  
Google	
  Keyword	
  Tool.	
  (n.d.).	
  Retrieved	
  November	
  13,	
  2009	
  from	
  https://adwor	
  
        ds.google.com/select/KeywordToolExternal	
  
        	
  
Quantcast.com.	
  (n.d.).	
  Retrieved	
  November	
  12,	
  2009	
  from	
  http://www.quantca	
  
        st.com	
  
	
  

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Internet Marketing Action Plan Aaron Abbott

  • 1. Aaron  Abbott—www.BrandLessBox.com   1     CJexchange.com:  Internet  Marketing  Action  Plan   By:  Aaron  M.  Abbott     I.  Relationship  Development  Strategy     The  Audience  Defined   There  are  3  market  segments  to  be  considered:   1. Criminal  Justice  Students   2. Criminal  Justice  Instructors   3. Criminal  Justice  Professionals   The  audience  to  be  targeted  is  the  entire  Criminal  Justice  System—from  students   to  their  educators  and  other  working  professionals  in  the  industry.    While  the  Criminal   Justice  System  is  a  very  specific  niche  market,  the  composition  ranges  from  college   students  to  seasoned.    In  regards  to  the  initial  offer  to  be  made  by  CJexchange.com,  we   will  define  the  initial  audience  in  relation  to  whom  we  need  to  attract  initially  to  create  a   successful  platform.    This  initial  audience  will  focus  initially  on  students,  those   interested  in  being  students,  and  their  direct  educators/trainers.    The  professional   segment  will  be  initially  drawn  from  existing  relationships  we  have  developed  over  the   years.   These  segments  need  these  resources  in  order  to  successfully  connect  Online   and  to  make  use  of  the  evolving  Internet  technologies  that  will  better  their   learning/teaching  experience.    While  money  will  be  made  off  of  the  students  purchasing   the  training  videos  Online,  all  other  resources  are  free  of  charge  to  use  if  you  are  a  part   of  the  Criminal  Justice  System.    So  while  ages  will  be  split,  as  will  income  levels,  the   actual  dichotomy  between  market  segments  happens  in  relation  to  why  they  will  be   visiting  CJexchange.com,  rather  than  focusing  on  the  money  they  will  be  spending.    The   resources  we  will  sell  will  be  very  affordable  and  will  be  tangential  to  the  reasons  they   users  are  visiting  the  site  in  the  first  place.     Existing  Intentions   The  identification  of  the  existing  audience  intentions  has  been  grounded  by  the   fact  that  we  have  nearly  5  years  of  insightful  data  and  feedback  regarding  the  use  of  the   existing  resources  we  offer,  as  well  as  the  future  solutions  being  developed.    The  major   intention  of  each  member  of  the  target  audience  deals  with  need  for  effective  learning   resources  and  next-­‐generation  tools  that  will  provide  support  and  advancement  from   the  beginning  of  the  education  to  the  journey  through  the  professional  life  in  the   Criminal  Justice  System.    These  intentions  allow  us  to  look  in  and  see  that  we  need  to   find  the  commonality  between  the  students  and  the  teachers  and  create  a  platform  that   will  serve  them  individually  and  collectively.    Appealing  to  their  needs  for  quality   training  videos,  and  an  interactive  Internet  experience  that  brings  Web  2.0  solutions  to   the  field.    
  • 2. Aaron  Abbott—www.BrandLessBox.com   2     Our  Customer  Roles  and  Personas   Based  on  direct  feedback  from  a  variety  of  professionals  in  the  Industry,  the   initial  targeting  of  Instructors/Educators  seems  to  rely  on  targeting  this  segment  with   the  Methodical  persona—with  a  touch  of  them  being  Humanistic.    While  the  students,   and  those  looking  to  become  students  fall  more  into  the  Humanistic  and  Spontaneous   personas.    Being  that  both  of  the  initial  segments  share  Humanistic  qualities,  the  initial   marketing  and  design  concepts  should  utilize  this  as  the  relationship  that  binds  them.     Their  broader  needs  are  shared  in  the  view  that  both  segments  utilize  Internet   technologies  outside  of  the  Criminal  Justice  System.      It  is  just  that  there  are  no  readily   available  Web  2.0  Criminal  Justice  tools.   As  we  approach  the  teachers  and  instructors—Humanistic  and  Methodical   personas—we  will  be  sure  to  engage  them  in  a  manner  that  will  show  how  we  make   their  teaching  life  easier.    CJexchange.com  will  become  their  own  “Teacher’s  Assistant”   and  will  help  them  connect,  teach,  and  collaborate  all  via  our  Web  site.    The  students,   on  the  other  side  of  the  fence—with  their  Humanistic  and  Spontaneous  personas—will   be  shown  how  CJexchange.com  will  give  them  a  step  ahead  in  starting  and  managing   their  career,  as  well  as  being  provided  paid-­‐for-­‐access  to  fundamental  training  videos   that  will  ground  them  in  their  studies  to  get  more  out  of  their  education  and  their   future.    Messages  will  evolve  around  communicating  these  benefits  and  results,  rather   than  the  products  and  services.    Showing  each  segment  the  emotional  appeal  that   connects  with  the  broad  terms  of  their  persona  will  lead  to  greater  success.     Online  Channels  for  Audience  Reach       The  online  channels  that  will  be  focused  on  involve:   o The  variety  of  social  networks  that  students  use   o The  sites  they  visit  for  leisure   o Where  they  are  going  Online  to  find  training  and  study  aides   o Sites  relating  to  the  topics  of  the  videos   o Sites  relating  to  the  Criminal  Justice  System   The  idea  is  to  connect  and  to  serve  the  Criminal  Justice  System.  Participating  in   these  channels  will  connect  us  with  the  student  side  of  the  audience.    With  respect  to   the  teachers,  CJexchange.com  must  be  identifiable  and  recognizable.    Looking  to  where   they  purchase  their  class  supplies,  to  where  they  look  online  for  training  content  will  be   very  valuable.    Teachers  are  less  involved  in  social  sites  but  do  have  the  need  for  mobile   applications  that  would  make  their  lives  easier.    Looking  for  advertising  opportunities  in   every  site  they  visit  would  promote  this  awareness.    Also  being  involved  in  the  variety  of   Associations  and  Network  groups  would  make  great  channel  opportunities  as  well.    By   getting  the  teachers,  they  can  reinforce  the  brand  and  trust  for  all  students.    And  as  the   student  uses  and  benefits  from  the  resources,  the  teachers  will  gain  more  trust.    This   exchange  will  lead  to  successful  conversions  of  both  use  and  purchase  of  resources.        
  • 3. Aaron  Abbott—www.BrandLessBox.com   3     Audience  Actions   The  actions  necessary  to  the  successful  implementation  and  evolution  of   CJexchange.com  involves  three  actions:     1. Registration     2. Use  of  resources     3. Purchase  of  the  training  video  experience.       The  site  will  be  designed  for  the  variety  of  users  who  will  come  to  this  unique   experience.    The  idea  is  to  make  the  registration  experience  easy  and  intuitive,  while  the   use  of  the  resources  will  be  innate  and  easy.    Online  videos  explaining  the  resources  and   how  to  use  them  will  be  plentiful.    When  it  comes  time  to  purchase  training  videos,  with   them  logged  in,  all  we  will  need  is  their  credit  card  information.    By  feeding  data  within   different  form  functions  of  the  site  will  prove  to  provide  a  more  harmonious  user   experience,  which  will  lead  to  effective  navigation  and  getting  the  users  to  act  as  they   want  to,  and  as  we  need  them  to  act.     AIDAS  Model  Insights   In  regards  to  the  AIDAS  model,  the  motivations  between  the  segments  are  rather   complementary.    The  students  need  to  learn,  and  the  teachers  need  to  teach.    One   cannot  survive  without  the  other,  and  both  can  be  engaged  in  a  similar  fashion.    While   the  message  can  be  the  same,  the  presentation  and  communicative  qualities  of  the   message  to  each  segment  must  be  shaped  for  that  segment.    The  following  approaches   are  how  each  segment  will  be  approached  in  reference  to  their  position  in  the  buying   process:   o Attention  can  be  generated  with  the  sharing  of  the  benefits  of  the   education  process  being  made  easier  for  each  segment.  Use  of  call  to   action  PPC  and  banner  ads  will  be  a  direct  source.       o Interest  will  be  reinforced  in  regards  to  how  these  solutions  and   resources  make  their  role  easier  in  the  relationship  they  have  between   one  another  in  the  education  process.    The  landing  page  will  appeal  to   the  visitor  and  lead  them  along  the  scent  to  the  sale  conversion.   o Desire  will  be  to  make  their  lives  easier  in  the  process  while  gaining  more   insight  and  knowledge  through  the  experience.    It  will  be  expressed   through  pictures  and  testimonials  of  what  these  resources  provide.   o Action  will  be  engaged  with  calls  to  action,  such  as  great  discounts  if   purchased  now.    Use  of  promotions  and  contests  will  support   conversions.   o Satisfaction  will  be  shown  in  the  actions  of  re-­‐use  of  the  resources  and   continual  use  over  a  lifetime,  as  well  as  sharing  the  resources  with  peers   and  colleagues.    This  is  supported  by  lifetime  guarantee  on  the  physical   DVD/CD-­‐ROM  set.    We  will  keep  our  users  in  front  by  allowing  them  to   provide  feedback  to  hone  the  resources  provided.    Surveys  and   questionnaires,  with  rewards  for  completion  of  them,  will  be  mainstay  to   ensure  and  develop  customer  satisfaction.  
  • 4. Aaron  Abbott—www.BrandLessBox.com   4     Confidence  in  Action   In  order  for  the  segments  to  feel  confident  in  these  actions,  CJexchange.com   must  provide  unique  and  up-­‐to-­‐date  solutions.    Everything  from  site  design,  to  the   design  of  the  media  player  must  communicate  the  reasons  why  they  are  here  in  the  first   place.    Considering  the  most  important  actions  and  what  is  involved  for  the  user  to  take   these  actions,  we  must  consider  a  variety  of  factors  that  will  keep  them  coming  back  for   more.    These  in  order,  starting  with  the  most  important  involve:   1. Security  of  there  personal  information   2. Quality  and  feel  of  the  interactive  experience   3. That  the  training  resources  are  valuable  and  mean  something   4. That  they  are  a  part  of  something  big,  and  unique.     Unique  Value  Proposition  Variations   Finally,  in  consideration  of  variations  of  the  Unique  Value  Proposition  (UVP),  the   relationship  of  the  segments  is  what  really  provides  the  most  communicative  value   between  the  segments  in  regards  to  the  primary  relationships.    The  following  are   variations  of  the  UVP:   1. CJexchange.com  connects  and  serves  the  Criminal  Justice  System.   2. CJexchange.com  provides  solutions  and  technology  you  need  to  succeed.   3. CJexchange.com  opens  the  door  to  the  reality  of  Criminal  Justice.   Effective  implementation  and  testing  of  these  variations  will  lead  to  greater  growth  and   development  of  the  resources  over  time.    While  we  can  come  up  with  ideas,  it  will  be   the  behaviors  and  the  feedback  of  the  user’s  experience  that  will  evolve   CJexchange.com.    The  relationship  formed  with  the  user  is  the  relationship  they  form   with  the  resources  and  Web  site  being  provided.    It  is  not  the  other  way  around.     II.  Conversion  and  Optimization  Strategy     Headline  Options   1.    CJexchange.com—the  1st  for  Criminal  Justice.   2.    CJexchange.com  connects  and  innovates  the  Criminal  Justice  System.   3.    CJexchange.com—the  Internet  solutions  you  want  for  on  the  scene.     Offer  Summary  Options   1.    CJ  Students  get  the  resources,  connections,  and  fundamentals  for  your  success.   2.    Our  Job:  To  connect  and  to  serve  the  Criminal  Justice  System.   3.    CJ  training  and  networking—on  the  Web,  for  on  the  Job!     Offer  Image  Library  Options   1. Main  element  of  the  design  will  be  a  dead  body  at  an  obvious  crime  scene.    The   images  will  be  very  vivid  and  graphic,  but  not  offensive.    Where  appropriate,  Flash  
  • 5. Aaron  Abbott—www.BrandLessBox.com   5     will  be  utilized  to  animate  the  crime  scene  tape  blowing  in  the  wind  with  police  car   lights  flashing.   2. This  design  will  utilize  the  software  computer  screen  shots  we  see  everyday  in  the   CSI  television  shows.    Create  a  representative  image  that  makes  the  user  feel  as  if   they  are  clicking  into  the  mainframe  of  the  crime  lab.    Have  images  relating  to  the   Internet,  the  globe,  and  crime  scene  software.     3. The  focus  here  is  to  push  into  the  realm  of  education  and  training.    Use  training  tools   as  graphic  elements  and  images  that  relate  to  books,  education,  and   professionalism.    Show  shaking  hands  and  hands  being  cuffed  of  opposite  sides  of   the  ad  could  be  an  interesting  contrast.     Call  to  Action  Options   1. Get  on  the  CJexchange.com!  Building  your  foundation  a  connection  at  a  time.   2. Get  on  the  inside  of  the  yellow  tape…  (The  design  will  show  the  yellow  crime  scene   tape.)   3. Don’t  shoot  blanks!  Train  and  connect  with  CJexchange.com!     Statement  of  Trust  Options   1. CJexchange.com  provides  the  latest  in  Internet  security  protection  with  MacAfee   Security.    Your  data  is  never  seen  by,  rented,  or  sold  to  anyone.    We  work  hard  to   ensure  we  provide  you  with  the  latest  security  measures  available.    Contact  us  now   with  any  concerns  or  comments.   2. Being  in  the  Criminal  Justice  System,  we  know  how  to  protect  your  information.    We   implement  the  latest  in  Internet  Security  features.    Go  ahead  try  to  copy  an  image   from  this  page.    See  what  we  mean.    The  only  way  to  get  to  your  data  is  with  your   username  and  password.  Contact  us  now  with  any  concerns  or  comments.   3. CJexchange.com  takes  your  privacy  seriously.    We  cut  no  corners  and  spare  no   expense  in  ensuring  that  your  private  information  and  data  is  kept  secure  and   confidential.    You  control  who  you  share  your  information  with,  and  we  ensure  that   is  who  will  have  access.    We  implement  MacAfee  Security  on  each  page  of  our  site   and  we  will  never  share  rent  or  sell  your  information  to  marketing  firms  or  other   companies.  Contact  us  now  with  any  concerns  or  comments.     Main  Funnel  Navigation     The  following  funnel  navigations  detail  the  process  in  acquiring  and  moving  the   site  visitor  closer  to  the  respected  conversion.    While  each  stage  has  a  specific  action,   great  care  and  thought  is  put  into  the  structure  in  relation  to  what  visitors  are  here  for,   and  what  the  company  is  providing.    In  this  case,  CJexchange.com  is  at  an  advantage  as   the  focus  of  the  business  model  deals  with  promoting  the  free  resources,  while  having   the  training  resources  as  a  valuable  subscription  service  targeted  to  the  student  visitors.     Ample  traffic  will  support  the  main  purchase  conversion,  as  the  other  conversions  will   fuel  the  appropriate  traffic.    
  • 6. Aaron  Abbott—www.BrandLessBox.com   6     1.    Purchase  Training  Conversion  (Figure  1)   The  sale  of  training  videos  resources  is  the  conversion  that  will  drive  money  into   the  company.    That  is  until  enough  traffic  generates  advertisement  placement   opportunities.    Each  step  through  the  funnel  has  been  designed  to  keep  the  interested   visitor  engaged.    By  keeping  the  registration  step  after  the  actual  purchase  of  the   training  experience,  we  can  combat  abandonment  for  those  who  hate  to  register  their   private  information,  or  don’t  have  the  patience.    By  getting  their  money  first,  we   guarantee  that  they  will  follow  through.       Examples  of  Call  to  Action:       a.    Build  Your  Foundation   b.    Purchase  Training   c.    Get  Training  Now     Figure  1.  Purchase  Training  Funnel   Review  training  resources  and  cost.   Click  on  "Train  Now"  button.   Submit  Payment  Information.   Submit  Registration   Information   Payment  and   Registration   ConJirmation       2.    Registration  Conversion  (Figure  2)   While  selling  the  training  resources  is  the  main  goal  for  the  company,  acquiring   consistent  new  users  is  vital.  Having  these  new  users  become  consistent  users  will   guarantee  internal  targeted  traffic  that  we  can  sell  the  training  resources  to.    There  will   be  no  cost  to  the  user  for  this  conversion.    We  must  appeal  to  their  humanistic  and   methodical  personas  in  order  to  get  them  to  create  an  International  network  for  us.  The   value  is  the  stimulation  of  traffic  by  those  who  will  use  and  share  the  resources.  Selling   to  them  will  never  be  a  part  of  the  process,  as  all  information  will  be  there  for  them  to  
  • 7. Aaron  Abbott—www.BrandLessBox.com   7     take  and  use.  We  can  offer  some  type  of  free  incentive  or  tool  for  them  filling  it  out   completely.       Examples  of  Call  to  Action:     a.  Get  Connected  Now   b.  Get  In  Here   c.  Build  Your  Network     Figure  2.  Registration  Funnel   Click  thourgh  landing  page.   Review  resources  and  the  network   solutions.   Click  "Join  Now".   Submit   Registration   Information.         3.  Review  Training  Video  Samples/Sample  Test  Conversion  (Figure  3)   A  major  conversion  of  interest  deals  with  determining  the  actual  interest  in   utilizing  the  training  resources  being  sold.  We  have  moved  the  registration  process  up  in   the  funnel  for  this  conversion.  The  purpose  is  we  want  to  filter  who  really  is  serious   about  the  resources.  The  images  are  very  graphic,  and  unless  you  are  really  meant  to   see  these  videos  and  images,  we  will  do  everything  to  keep  them  out  of  accidental   prying  Web  surfers.  Knowing  the  actual  interest,  and  where  interest  is  either  gained  or   lost  will  allow  development  of  the  resources  with  capturing  and  maintaining  attention  in   mind.  Also  determining  where  they  drop  out  in  the  registration  process  will  lend  insight   into  determining  the  necessary  information  we  can  gather  without  triggering   abandonment.       Examples  of  Call  to  Action:     a.  Free  Training  Tour   b.  Test  Your  Knowledge  
  • 8. Aaron  Abbott—www.BrandLessBox.com   8     c.  Show  What  You  Know     Figure  3.  Training  Review  Funnel   Click  on  sample  training  button.   Review  training  information.   Submit  Registration   Information  for  Preview   Track  the  assets   they  preveiw.       4.  Use  of  Free  CJ  Resources  Conversion  (Figure  4)   The  use  of  the  free  resources  CJexchange.com  will  provide  is  a  very  important   conversion.  Although  it  is  not  generating  actual  money  to  the  company,  it  is  the   mechanism  that  is  utilized  to  drive  qualified  traffic  to  the  site.  Getting  users  to  sign  up   seems  like  it  would  be  the  aspect  to  focus  on  most.  But  actually  providing  innovative   solutions  that  are  used  by  the  registered  members  is  what  will  ensure  the  success  of  the   site.  The  use  of  the  resources  is  what  will  drive  traffic  to  the  site  and  is  what  will  provide   the  opportunity  to  sell  the  training  video  experience  to  the  user.       Examples  of  Call  to  Action:     a.  Use  Resources  Now   b.  CJ  Solutions  Here   c.  Click  for  CJ  Tools                    
  • 9. Aaron  Abbott—www.BrandLessBox.com   9     Figure  4.  Social  Resource  Use  Funnel   Registered  user  log-­‐in.   Click  on  "CJ  Resources".   Track  use  of  free   CJ  tools  and   resources.       Testing  and  Optimization  Plan     CJexchange.com  is  in  the  development  stage.  Being  at  this  stage  will  allow  the   company  to  develop  the  site  with  testing  and  optimization  as  key  factors  in  the   structure  of  the  site  and  resources.  This  way  we  can  grow  with  our  market.  With  three   market  segments  (1.  students,  2.  teachers,  and  3.  professionals),  CJexchange.com  is  able   to  implement  a  variety  of  testing  strategies.  One  immediate  thought  is  to  actually  ask   the  visitor  who  they  are  in  the  Criminal  Justice  System  so  we  can  customize  the  site  to  fit   their  needs.  Immediately,  we  are  able  to  segment  the  traffic  and  see  where  they  go  in   the  site.  Utilizing  Web  metrics  and  tools  such  as  Google’s  Website  Optimizer  will  allow   in-­‐depth  analysis  to  test  and  analyze  all  relevant  data  sets  and  variables  in  order  to   optimize  the  experience,  the  tools,  and  the  site.  The  main  relationships  and  actions  to   be  tested  are  explored  in  Table  1.     Table  1.  Types  of  Testing  for  CJexchange.com   Message  Variation/   Type  of  Test   Measurement   Assumption   Purchase  Training:   A/B  test   Click  through  rate   See  what  call  to  action   compared  to  number  of   stimulates  more   sales  conversions.   purchases  of  training   portion.     Register  for  Membership:   A/B  test   Compare  number  of   See  if  different  calls  to   unique  site  visitors  to  
  • 10. Aaron  Abbott—www.BrandLessBox.com   10     action  lead  to  more  or   number  of  registrant   less  registrations.   conversions.     Use  of  Sample   A/B  test   Compare  number  of   Test/Review:   unique  visitors  to  number   Do  unregistered  visitors   of  visitors  use  sample   access  and  experience?   test/review.  How  far  do   they  get  into  the  samples   before  dropping?     Headlines:   Multivariate  test   Click  through  rate  form   Which  headlines  work   landing  page  to  site.   better?     Offer  Summary:   A/B  test   Click  through  rates  from   Test  for  effectiveness  in   landing  page/ads  to  site.   getting  visitor  to  site.     Statement  of  Trust:   A/B  test   See  if  the  statement  is   Test  for  effectiveness  in   accessed,  how  long  it  is   securing  transaction.   accessed  for,  and  whether   user  bounces  off  of  site  or   not,  and  track  where  they   go  next.     UVP’s:   Multivariate  test   Click  through  rate  from   Which  are  most   landing  pages  and  ads   effective?   compared  to  types  of   related  conversions.  Are   sales  UVP  providing  sales   conversions?  Are  brand   UVP  converting   registrations?     Usability  of  Site:   Multivariate  test   Bounce  rate  and  length  of   Are  visitors  and  users   time  on  site.   staying  on  the  site?     Design  of  Site:   Multivariate  test   Compare  time  on  site,   Do  different  site  designs   versus  pages  visited,  as   lead  to  longer  user   compared  to  bounce  rate.   experiences     Market  Segment  Traffic:   Multivariate  test   Calculate  total  unique  
  • 11. Aaron  Abbott—www.BrandLessBox.com   11     Who  is  visiting  the  site   visitors.  Compare  to   more  form  the  three   responses  at  the  entry   main  segments  of  our   portal  to  site  that  ask,   market—students,   “Who  are  you?”   teachers,  or     professionals?   Paid  Training  Users:   Multivariate  test   Compare  the  total   Who  is  paying  to  use  the   registered  users  to  who   training  video   purchase  training  videos.   resources?   What  segment  are  they  a     part  of?    Compare  cost   limits  per  market   segments.       It  is  clear  to  see  that  the  user  experience  is  most  important.  The  more  traffic  we   can  drive  to  the  site,  as  it  is  an  industry  specific  site,  the  better  the  chance  to  have  these   users  purchase  the  training  solutions.    The  only  non-­‐Industry  traffic  expected  to  be   stimulated  would  more  than  likely  consist  of  people  who  are  interested  in  the  topic,   such  as  fans  of  the  CSI  television  shows.  These  visitors  are  likely  to  have  an  interest  in   purchasing  the  training  video  resources  themselves,  so  they  are  welcomed.    A/B  testing   and  multivariate  tests  will  be  implemented  in  non-­‐obtrusive  ways  internally  on  the  site   and  on  the  various  landing  pages  used  to  drive  traffic  from  the  3  market  segments  being   targeted.  The  goal  is  to  create  an  experience  that  will  drive  each  of  the  three  segments   to  the  site,  and  to  convert  them  with  respect  to  their  actual  role  in  the  experience.   While  professionals  and  teachers  won’t  necessarily  be  interested  in  purchasing  the   training  resources,  their  presence  provides  qualification  of  our  resources  in  the  minds  of   the  students.  Uncovering  these  relationships  will  allow  the  site  and  the  company  to   evolve  with,  and  for  each  market  segment.     III.  Traffic  and  Promotion  Strategy     Broad  Markets     Exposure  Goals     The  primary  goal  is  to  expose  the  CJexchange.com  brand  to  the  widest  possible   market,  which  displays  an  obvious  interest  in  the  subject  matter  of  the  training  video   program  being  sold.  The  Broad  Market  prospects  all  exhibit  extreme  interest  in  the   content  of  the  training  videos  through  their  Online  and  Offline  behaviors  in  relation  to   the  variety  of  crime  and  murder  investigation  dramas  running  on  television—in   primetime  and  syndication.  The  goal  is  to  expose  the  brand  to  an  established  market  of   700,000  monthly  exposures.    
  • 12. Aaron  Abbott—www.BrandLessBox.com   12       Conversion  Goals     The  conversion  will  be  the  sale  of  the  1-­‐week  Access  Package  of  the  training   video  content.  Stimulating  their  interest  in  experiencing  what  Hollywood  only  teases  in   these  dramas  could  be  the  stimulus  to  convert  the  market.  With  related  sites  showing   repeat  traffic  is  a  frequent  behavior  of  these  visitors  to  these  sites  (Quantcast.com,   n.d.),  it  is  viable  to  speculate  that  there  is  a  probability  for  conversions.  The  conversion   rate  of  5%  is  very  realistic  and  should  raise  much  above  this  as  the  brand  is  effectively   communicated  and  conversions  obtained.       ATV  Goals       The  cost  for  24-­‐hour  access  for  7  days  will  be  $10.95.     Advertising  to  meet  Exposure  Goals     The  principle  sites  of  exposure  are  as  follows:   o http://www.csimiami.wetpaint.com       100k   o http://www.csifiles.com         100k     o http://www.officer.com         500k     The  relevancy  of  these  sites  involves  the  interest  of  the  television  shows,  as  well   as  the  interest  of  the  professionals  in  the  field.  The  innate  human  interest  in  the  dead   body  creates  a  very  general  interest.  While  our  product  holds  professional  merit,  we  do   not  need  to  create  a  brand  like  Faces  of  Death.  However,  we  do  want  to  make  the   content  accessible  to  all  who  have  a  genuine  interest  in  learning  the  procedures  of   investigations  involving  death.  Capturing  the  audience  in  the  Interest  stage  of  the  AIDAS   model  will  be  considered  in  all  messaging  to  this  market.  The  brand  must  be  presented   in  a  way  that  will  get  them  to  the  site  and  make  the  purchase.     Traffic  and  Visitor  Profile     The  market  is  varied  from  students,  to  teachers,  professionals,  and  just  about   anyone  else  with  an  interest  in  crime  scene  investigation  and  autopsies.  Incomes  range   from  $30k  to  $100k  plus.  Traffic  frequency  shows  repeat  behaviors.     Demographic  Segmentation     Focus  will  be  on  Females  at  the  College  level.  CSIfiles.com  is  representative  of   the  demographics  of  traffic  to  sites  of  this  nature.  The  following  chart  is  from   Quantcast.com  (Figure  5).                
  • 13. Aaron  Abbott—www.BrandLessBox.com   13     Figure  5.  Demographic  sample  of  CSIfiles.com                           Ad  Formats     Initial  ad  formats  will  be  in  text  format  via  Google  AdWords.  Most  sites  the   network  utilize  only  text  formatted  ads.  Other  that  utilize  banner  and  video  display  ads   will  be  utilized  eventually.       Messaging  Strategy       Message  will  appeal  to  the  personas  of  the  market.  The  methodical,  humanistic,   and  competitive  are  the  majority  of  the  Criminal  Justice  System  and  those  interested  in   this  subject  matter.    Primary  messaging  will  intrigue  interest  in  what  they  can’t  find   anywhere  else.     Goals  of  Ad  Exposures     To  get  as  close  to  the  700,000  attainable  exposures  possible  to  click  through  to   the  site  and  purchase  the  1-­‐week  access  for  $10.95.  Get  the  exposed  to  click  through   and  purchase  the  training  access  bundle.       Special  Offers  and  Incentives   o Click  now  to  see  12  free  autopsy  videos   o Buy  the  1-­‐week  access  and  get  25%  off  the  DVD  video     Summary  of  Projected  Revenue  and  Costs   Table  2.  Broad  Placement  Summary     Broad  Paid  Placement       Conversion  Rate   5.00%           Average  Transaction  Value   $10.95       Traffic  Metrics    
  • 14. Aaron  Abbott—www.BrandLessBox.com   14     Exposures   700,000   Click-­‐Thru  Rate  (CTR)   0.10%   Branding/View-­‐Through  Rate   0.15%   Paid  Visitors   700   Brand/View-­‐Thru  Visitors   1,050   Total  Visitors   1,750       Ad  Budget   $200   Cost  Per  Click   $0.29   Cost  Per  Visitor   $0.11       Revenue   $958.13   Total  Conversions   88   RPV   $0.55   MPV   $0.43       Ad  Spend/Revenue  Ratio   20.87%   Discounting  Percent   0%   Total  Cost/  Revenue  Ratio   20.87%     Targeted  Markets     Exposure  Goals     The  targeted  segment  focuses  primarily  on  the  student  segment  of  the  market.   The  resources  are  designed  for  students  to  connect  with  professionals  and  teachers.  So   exposing  them  is  the  primary  relationship  that  will  drive  traffic  to  the  site.  The  targeted   market  has  an  exposure  potential  of  120,000.  While  much  less  than  the  Broad  Market,   this  group  contains  those  persons  who  have  a  vested  interest  in  education  in  the   Criminal  Justice  System.  They  have  an  intrinsic  need  to  master  the  content  of  our   training  program.     Conversion  Goals     The  conversion  will  be  the  purchase  of  the  Student’s  Semester  Access  Bundle.   This  conversion  provides  them  with  4  months  of  unlimited  access  to  the  training  video   resources.  While  other  conversions  will  help  secure  this  conversion—such  as  becoming   a  free  member  to  join  the  CJ  blog  with  Industry  pros.  The  conversion  rate  of  10%  is  a   realistic  objective.       ATV  Goals         The  transaction  value  of  the  purchase  of  the  Student’s  Semester  Access  Bundle  is   $29.95  for  4  months  access  to  streaming  video  resources.      
  • 15. Aaron  Abbott—www.BrandLessBox.com   15     Advertising  to  meet  Exposure  Goals       The  principle  sites  of  exposure  are  as  follows:   o http://www.criminaljusticeonlineblog.com     10k   o http://www.911hotjobs.com         100k   o http://www.criminaljusticeusa.com       10k   These  sites  are  sites  that  students  and  recent  graduates  frequent.  These  sites   represent  those  interested  in  what  is  being  said  in  blogs,  those  seeking  jobs,  and  those   interested  in  education  and  career  advice  in  the  Criminal  Justice  Foundation.         Traffic  and  Visitor  Profile   Comprised  mostly  of  college  age  and  young  adults  with  incomes  under  $60k,   these  visitors  are  on  a  quest  for  information.  The  majority  of  traffic  is  comprised  of  one-­‐ time  visitors  with  very  few  return  visitors.  Although  they  only  visit  the  sites  only  a  few   times,  they  are  in  search  of  the  resources  we  provide.  They  are  at  a  higher  level  in  the   AIDAS  model,  closer  to  the  desire  and  action  stages.       Demographic  Segmentation   Focus  will  be  on  Females  at  the  College  level.  Criminaljusticeusa.com  is   representative  of  the  demographics  of  traffic  to  sites  of  this  nature.  The  following  chart   is  from  Quantcast.com  (Figure  6).     Figure  6.  Demographic  sample  of  criminaljusticeusa.com.   Ad  Formats       These  sites  primarily  only  provide  text  display  advertisements.       Messaging  Strategy       With  the  majority  of  traffic  being  one-­‐time  visitors  to  these  sites  displaying   advertisements,  attention  grabbing  headlines  and  unique  call  to  actions  will  be   implemented.        
  • 16. Aaron  Abbott—www.BrandLessBox.com   16     Goals  of  Ad  Exposures     To  get  as  close  to  the  120,000  attainable  exposures  possible  to  click  through  to   the  site  and  purchase  the  4-­‐month  access  for  $29.95.  The  goal  is  to  build  brand   awareness  for  this  market  segment  in  relation  to  their  stage  in  the  AIDAS  model.  They   are  in  search  of  resources  for  education  and  career,  and  these  are  the  solutions  we   provide.     Special  Offers  and  Incentives   o Get  the  entire  DVD/CD-­‐ROM  training  package  for  50%  off  when  you   purchase  4  month  access   o Share  our  site  with  7  friends  and  get  entered  in  monthly  drawing  to  win   the  DVD/CD-­‐ROM  set   o Get  a  1  hour  conversation  with  the  author  for  sharing  the  site  with  3   friends  weekly  competition     Summary  of  Projected  Revenue  and  Costs   Table  3.  Targeted  Market  Summary     Targeted  Paid  Placement       Conversion  Rate   10.00%           Average  Transaction  Value   $29.95       Traffic  Metrics     Exposures   120,000   Click-­‐Thru  Rate  (CTR)   1.00%   Branding/View-­‐Through  Rate   0.10%   Paid  Visitors   1,200   Brand/View-­‐Thru  Visitors   120   Total  Visitors   1,320       Ad  Budget   $500   Cost  Per  Click   $0.42   Cost  Per  Visitor   $0.38       Revenue   $3,953.40   Total  Conversions   132   RPV   $3.00   MPV   $2.62       Ad  Spend/Revenue  Ratio   12.65%   Discounting  Percent   0%   Total  Cost/  Revenue  Ratio   20.87%  
  • 17. Aaron  Abbott—www.BrandLessBox.com   17     Intention-­‐based  Paid     Exposure  Goals     While  most  keyword  related  terms  in  this  Industry  are  pushing  $15.00  per  click   and  more,  a  unique  advantage  has  been  discovered.  With  certain  keywords  and   associated  pairings,  potential  exposures  are  pushing  nearly  3,000,000.  These  terms  are   costing  at  most  $0.50  per  click,  with  the  majority  much  lower.  Positioning  at  the  top  is   attainable  within  the  current  budget  allowance.       Conversion  Goals     The  sale  of  the  physical  DVD/CD-­‐ROM  set  is  the  primary  conversion  for  this   segment  of  the  strategy.  These  are  people  looking  for  autopsy  footage.  They  will  be   more  likely  to  want  the  physical  product  for  their  collection  of  videos.  Conversion  goals   will  be  conservative  at  a  steady  2%  while  appealing  to  their  desires.     ATV  Goals     The  physical  training  set  is  $59.95.     Branded  Terms  to  Measure  and  Protect   Table  4.  Keyword  search  volume  via  Google  Keyword  Tool.   Keyword   Monthly  Search  Volume   Autopsy   2,240,000   Autopsy  photos   201,000   Autopsy  pictures   74,000   Autopsy  movie   5,400   Dead  autopsy   5,400   Autopsy  video   27,100   Death   55,600,000     Death  is  a  relevant  term  and  will  be  tested.  The  size  of  the  sample  could  lead  to   tremendous  click  through  rates,  but  without  insight  to  relevancy  to  conversion,  it  must   be  tested.  While  not  figured  in  the  statistics  of  this  analysis,  it  is  pointed  out  for  the  very   large  sample  size.  The  term  autopsy  is  intrinsic  to  the  resources  provided  and  should   lead  to  consistent  conversions.     Cost  and  Conversion  Strategy  for  Keyword   Table  5.  Keyword  cost  per  click  via  Google  Keyword  Tool.   Keyword   Cost  Per  Click   Autopsy   $0.40   Autopsy  photos   $0.28   Autopsy  pictures   $0.32   Autopsy  movie   $0.56   Dead  autopsy   $0.05  
  • 18. Aaron  Abbott—www.BrandLessBox.com   18     Autopsy  video   $0.55   Death   $0.66     The  goal  for  all  keyword  associated  PCP  conversions  will  come  from  identifying   that  these  visitors  are  all  in  the  Interest  and  Desire  stages  of  the  AIDAS  model.  While   these  words  are  affordable,  relativity  to  the  value  of  our  product  is  key.  While   conversions  to  the  term  death  is  questionable,  as  it  is  much  more  general;  autopsy  will   direct  qualified  traffic  who  will  take  action  and  convert.     Special  Offers  and  Incentives   o Purchase  any  Online  Access  Bundle  and  get  what  you  paid  back,  plus  an   additional  25%  off  the  DVD/CD-­‐ROM  Set     Summary  of  Projected  Revenue  and  Costs   Table  6.  Intention-­‐Based  Paid  Summary     Intention-­‐Based  Paid       Conversion  Rate   2.00%           Average  Transaction  Value   $59.95       Traffic  Metrics     Exposures   3,000,000   Click-­‐Thru  Rate  (CTR)   0.15%   Branding/View-­‐Through  Rate   0.20%   Paid  Visitors   4,500   Brand/View-­‐Thru  Visitors   6,000   Total  Visitors   10,500       Ad  Budget   $550   Cost  Per  Click   $0.12   Cost  Per  Visitor   $0.05       Revenue   $12,589.50   Total  Conversions   210   RPV   $1.20   MPV   $1.15       Ad  Spend/Revenue  Ratio   4.37%   Discounting  Percent   0%   Total  Cost/  Revenue  Ratio   4.37%      
  • 19. Aaron  Abbott—www.BrandLessBox.com   19     SEO  Campaigns     Exposure  Goals     With  a  more  specified  targeting  and  much  higher  cost  per  click,  these  SEO   exposure  goals  involve  using  specified  those  very  expensive  keywords—$10.00  plus— used  consistently  by  those  seeking  education,  jobs,  and  information  involving  lives  in  the   Criminal  Justice  System.  With  these  targeted  words,  the  exposure  goals  fall  in  at   250,000.  These  exposures  rely  on  effective  implementation  of  these  keywords  as  a  part   of  the  search  engine  optimization  strategy  for  the  Web  site  architecture.     Conversion  Goals     While  being  more  targeted  to  the  solutions  provided  at  CJexchange.com,  the   conversion  will  be  the  purchase  of  the  1-­‐week  Internet  Access  Bundle.  A  conversion  goal   of  10%  is  reasonable  and  takes  into  account  that  the  initial  conversion  being   communicated  via  this  channel  method  is  least  expensive  product  sold  to  those  who   would  have  the  most  interest  than  every  other  segment.     ATV  Goals       The  cost  of  the  1-­‐week  Internet  Access  Bundle  is  $10.95.     Link  Building  Strategy  for  Selected  Keywords/Terms   Table  7.  Keyword  search  volume  and  cost  per  click  via  Google  KeyWords.   Keyword   Cost  per  click   Search  Volume   Criminal  justice   $7.88   1,220,000   Criminal  justice  online   $20.54   74,000   Criminal  justice  schools   $15.11   22,000   Degree  criminal  justice   $16.73   90,500   Introduction  to  criminal  justice   $2.78   9,900   Criminal  justice  class   $16.31   8,100   Criminal  justice  training   $11.04   12,100       These  keywords  are  all  natural  terms  that  can  be  used  throughout  he  text  of  the   site—a  favorite  for  the  search  engine  crawlers.  By  incorporating  these  terms  into  the   metatags  and  the  text  of  the  site,  organic  SERPS  can  lead  to  consistent  conversions.  A   link-­‐building  engine  will  be  utilized  and  an  abundance  of  the  existing  clients  are   education  facilities.    Incoming  links  from  their  site  will  also  lend  to  increased  ranking,  as   they  are  domains  with  .edu  extensions.     Special  Offers  and  Incentives   o Click  now  to  see  12  free  autopsy  videos   o Buy  the  1-­‐week  access  and  get  25%  off  the  DVD  video      
  • 20. Aaron  Abbott—www.BrandLessBox.com   20     Summary  of  Projected  Revenue  and  Costs   Table  8.  SEO  Campaign  Summary     SEO  Campaign       Conversion  Rate   10%           Average  Transaction  Value   $10.95         Traffic  Metrics     Exposures   250,000   Click-­‐Thru  Rate  (CTR)   3%   Branding/View-­‐Through  Rate   0.10%   Paid  Visitors   7,500   Brand/View-­‐Thru  Visitors   250   Total  Visitors   7,750       Ad  Budget   $600   Cost  Per  Click   $0.08   Cost  Per  Visitor   $0.08       Revenue   $8,486.25   Total  Conversions   775   RPV   $1.10   MPV   $1.02       Ad  Spend/Revenue  Ratio   7.07%   Discounting  Percent   0%   Total  Cost/  Revenue  Ratio   7.07%     IV.  Partnership  Development  Strategy       The  following  three  sites  are  not  only  perfect  to  partner  with  in  a  variety  of   aspects  of  the  resources  CJexchange.com  will  provide,  they  have  made  great  partners   for  the  past  5  years.  These  established  relationships  we  share  have  allowed  us  to  get   them  to  join  efforts  with  the  development  and  contribution  of  content  to   CJexchange.com.  They  love  our  ideas  and  have  given  us  their  support  in  all  future   developments.  They  are  waiting  on  our  developments  and  resources.    Each  will  be   explained  further  in  relation  to  their  value  as  a  particular  type  of  partner.          
  • 21. Aaron  Abbott—www.BrandLessBox.com   21     www.LineofDuty.com  (LOD)     Traffic  Partners           LOD  currently  drives  roughly  3%  of  our  current  traffic  from  the  banner  ads  and   product  information  page  on  their  Web  site.  As  CJexchange.com  grows,  the  amount  of   traffic  from  their  site  should  increase  exponentially.  Especially  after  we  reach  a  deal  and   announce  that  we  are  utilizing  their  unique  training  content  as  well.     Content  Partners         Their  contribution  of  videos  will  add  a  tremendous  value  to  the  resources   provided  via  CJexchange.com.  They  will  not  lose  traffic,  as  the  majority  of  their  traffic  is   law  enforcement  professionals.  CJexchange.com  will  be  targeting  students  mainly,  and   young  professionals  new  to  the  job.  Only  a  portion  of  their  total  library  of  videos  will  be   utilized,  leaving  their  business  model  in  tact  and  in  a  position  to  grow,  as   CJexchange.com  becomes  a  vital  resource  in  the  Criminal  Justice  System.  Copyrights  will   be  secure  and  content  protected  where  appropriate.     Trust  and  Authority  Partners       With  an  existing  5  minute  video  presentation  by  the  founding  partners  of  LOD   proclaiming  necessity  and  unrivaled  value,  trust  and  authority  is  provided  through  their   combined  50  years  of  service.     www.ICSIA.org     Revenue  Generation  Partners       ICSIA  is  the  International  Crime  Scene  Investigators  Association.  The  generate   sales  for  us—domestic  and  International.         Traffic  Partners       The  value  of  this  existing  2-­‐year  relationship  rests  in  the  realm  of  the  quality   traffic  they  send  to  our  site  and  the  links  they  provide  to  our  site.     Trust  and  Authority  Partners       They  are  very  respected  in  the  Industry  and  put  their  name  behind  our  product.   We  return  the  favor.     Technology  Partners       Utilizing  RSS  feeds  and  sharing  training  and  event  information  from  their  Web   site  through  CJexchange.com  will  allow  a  wider  audience  access  to  the  information  than   they  currently  present  to.  Credits  will  always  be  in  view  when  their  resources  are  being   utilized  via  CJexchange.com.  
  • 22. Aaron  Abbott—www.BrandLessBox.com   22     www.SOHOteam.com  (SOHO)     Revenue  Generation  Partners       By  working  together  in  alliance  and  partnership  with  well-­‐recognized  brand   names  in  the  industry,  this  company  is  one  of  the  main  suppliers  of  Forensics  and   Identification  products  in  Latin  America  expanding  to  Europe  and  Asia.  They  sell  our   training  product  as  one  of  their  featured  training  programs.  The  partnership  has  existed   for  1  year.     Traffic  Partners       SOHO  generates  a  great  deal  of  International  traffic  to  our  site.  They  will  be  a   major  source  of  future  traffic  to  CJexchange.com.  Once  they  announce  the  variety  of   resources,  a  true  first  for  the  system,  traffic  should  flow  nicely.     Trust  and  Authority  Partners       With  an  International  customer  base  and  notoriety,  the  existing  partnership  of   12  months  has  proven  to  be  very  productive.  They  back  the  quality  and  innovation  of   our  product.     Technology  Partners       They  deal  with  Law  Enforcement  technology.  A  viable  possibility  that  would  lend   to  the  content  partnership  as  well  is  the  ability  to  feature  their  products  via  the   informative  technology  section  of  CJexchange.com.                                      
  • 23. Aaron  Abbott—www.BrandLessBox.com   23     References     Eisenberg,  B.  &  Quatro-­‐vonTivadar,  J.  (2008).  Always  be  testing:  the  complete  guide  to     Google  website  optimizer.  Indianapolis,  IN:  Wiley  Publishing,  Inc.     Google  AdWords.  (n.d.).  Retrieved  November  13,  2009  from  https://adwor   ds.google.com     Google  Keyword  Tool.  (n.d.).  Retrieved  November  13,  2009  from  https://adwor   ds.google.com/select/KeywordToolExternal     Quantcast.com.  (n.d.).  Retrieved  November  12,  2009  from  http://www.quantca   st.com