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Accenture Technology Vision: Supply Chain Perspective

What are the supply chain's 2021 technology priorities? View the slideshare.

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Accenture Technology Vision: Supply Chain Perspective

  1. 1. From insights to action, the path to extraordinary value starts here. #techvision2021 Technology Vision 2021 Supply Chain Perspective Using technology to drive resilience, relevance, and responsibility
  2. 2. Technology Vision 2021 | accenture.com/technologyvision Companiesarescalinguptechnologies atanever-increasingpacetotransform howtheirsupplychainsoperate, collaborate,andinnovate. The digitization of the supply chain is well under way, and supply chain executives are looking to technology to help their supply chains become more relevant to customers, more resilient to disruptions, and more responsible to society and the planet.
  3. 3. Technology Vision 2021 | accenture.com/technologyvision The 663 supply chain executives who participated in this year’s research illuminated how technology can reshape supply chains, which technologies are their top priorities for adoption, and the impact they expect these technologies to have. The growing importance of technology to the supply chain comes through loud and clear in the Accenture Technology Vision 2021 research, a systemic review across the enterprise landscape we’ve been studying for more than 20 years. supply chain executives participated in this year’s survey 663
  4. 4. Technology Vision 2021 | accenture.com/technologyvision Leadershipdemands technologyinitiative By accelerating their transformations to meet the needs of a world in crisis, supply chains are igniting a new and different technology-based future. Technology is no longer just one vehicle for success—it’s the vehicle all possible success depends on. Rapid digital acceleration during the pandemic has cemented technology as the cornerstone of global leadership and new kinds of value.
  5. 5. Technology Vision 2021 | accenture.com/technologyvision Example: COVID-19 drove Ford to create 10 interactive augmented reality videos to help customers experience the new electric Mustang Mach-E. Potential customers can explore all the features of the new car using a completely interactive 3D model, while hearing directly from its designers and engineers. Potential customers can do all this without leaving their homes. of supply chain executives report the pace of digital transformation for their organization is accelerating.
  6. 6. Technology Vision 2021 | accenture.com/technologyvision Leadersdon’twaitforanew normal,theybuildit Leaders don’t see change as disruption— they embrace it as an opportunity to build something new. Enterprises that pair big ideas with powerful technology will turn change-readiness into a competitive competency and become the pioneers that build the future. True leadership will come from companies embracing radically different mindsets and models in a world beset by sweeping change. Ambitious leaders aren’t content to rehabilitate the business to the past normal; they’re willing to upend convention and wield their vision for the future normal.
  7. 7. Technology Vision 2021 | accenture.com/technologyvision Example: Rolls Royce demonstrated the true capacity enterprises have for change during the pandemic by redesigning its entire automotive supply chain to begin producing desperately needed ventilators. Within five weeks, the company had secured the new parts needed from across 100 different suppliers, orchestrated operations across three sites, and production was underway. of supply chain executives said they are pursuing new ways of engaging customers as a result of COVID-19
  8. 8. Technology Vision 2021 | accenture.com/technologyvision Broadenthehorizons ofleadership When technology, ambition, and a commitment to people converge, the impossible becomes attainable. As efforts like sustainability and conscientious consumption become top initiatives, technology offers a foundation from which to achieve those goals. To lead with technology, leaders must measure its impact through a wider lens. As they pioneer the new normal, enterprises are poised to have an outsized impact on the world around them—and financial success will only be one measure of leadership. Building a better post-pandemic world means expanding our definition of value to include how well people thrive, the impact on the environment, growing inclusivity, and more.
  9. 9. Technology Vision 2021 | accenture.com/technologyvision Example: The pandemic caused seismic workforce imbalances, as some industries had no demand and a surplus of talented employees while other industries had surging demand and existing staff couldn’t keep up. In response, the chief human resources officers from Accenture, Lincoln Financial Group, ServiceNow, and Verizon jointly created the People + Work Connect digital platform to let HR professionals from different companies collaboratively fill talent needs across their organizations and keep more people employed. of supply chain executives said the pandemic has been their organization’s largest stress test.
  10. 10. Technology Vision 2021 | accenture.com/technologyvision Technology Vision 2021 | accenture.com/technologyvision 2021 technology trends Transforming the enterprise into a technology leader cannot be contained to the oversight of the CIO or CTO alone. To be successful, a digital-first approach must be fostered by the entire C-suite— and, especially, the head of supply chain—and manifested across all areas of the organization.
  11. 11. Technology Vision 2021 | accenture.com/technologyvision A new era of industry competition is dawning— one where companies compete on their architecture. Strongergrounds: Architectinga betterfuture Supply chain executives have a huge volume of technology options and varieties available to them, which enables them to custom-tailor every layer of their technology architecture, optimizing the execution of corporate strategy to a degree never seen before. Trend #1
  12. 12. Technology Vision 2021 | accenture.com/technologyvision But building and wielding the most competitive technology stack means thinking about technology differently. Business and technology strategies must become indistinguishable, and enterprises must strive to be technology leaders. For the supply chain, this means stepping up efforts to fully embrace technologies that help infuse resilience, forge stronger customer relationships and build more responsible operations.
  13. 13. Technology Vision 2021 | accenture.com/technologyvision Example: Bentley is reinventing its design operations around greener materials. For its first all-electric production model due in 2026, the company is developing a cost- effective “e-axle” that is fully recyclable and eliminates rare-earth materials. In addition to zero emissions from propulsion, Bentley’s project could significantly reduce the overall environmental impact of electric cars— helping to achieve a preferred sustainable future for society while positioning Bentley as a leader in that future. of supply chain executives agree they’re facing technological changes at unprecedented speed and scale.
  14. 14. Technology Vision 2021 | accenture.com/technologyvision Growing investments in data, AI, and digital twin technologies are giving rise to a new generation of business and intelligence: the mirrored world. Mirroredworld:The powerofmassive, intelligent,digitaltwins Leaders are building intelligent digital twins all across their organizations and are weaving them together to create living models of whole factories, supply chains, product lifecycles, and more. Trend #2
  15. 15. Technology Vision 2021 | accenture.com/technologyvision As more of the physical world is represented in the digital space, the burgeoning mirrored world will unlock a cornucopia of new opportunities. Supply chain leaders will be able to bring data and intelligence together at unprecedented scales; ask and answer big-picture questions critical to their survival; and reimagine how the supply chain operates, collaborates, and innovates—both within the company and across ecosystem partners.
  16. 16. Technology Vision 2021 | accenture.com/technologyvision Example: Unilever is developing intelligent twins of its factories, using data from connected devices, machine learning and AI to improve production efficiency and flexibility. Its pilot twin in Brazil has saved millions of dollars by cutting energy use and increasing productivity by one to three percent. The company isn’t stopping there, as Unilever plans twins for all of its facilities to provide a comprehensive, digital representation of the entire supply chain. of supply chain executives agree digital twins will play a key role in collaboration in ecosystem partnerships and say digital twins will enable better enterprise-wide agility.
  17. 17. Technology Vision 2021 | accenture.com/technologyvision A shift is under way in technology development, which has big implications for the supply chain workforce. I,technologist:The democratizationof technology Natural language processing, low-code platforms, robotic process automation, and more are democratizing technology, putting powerful capabilities into the hands of people all across the supply chain. Trend #3
  18. 18. Technology Vision 2021 | accenture.com/technologyvision While IT will still handle major implementations and work with the most advanced technologies, the people closest to day-to-day business problems—such as creating more accurate forecasts or squeezing more efficiencies from manufacturing processes—will be empowered to create technology-driven solutions themselves. With democratized technology, every supply chain employee can be an innovator, optimizing their work, fixing pain points, and keeping the supply chain operations in lockstep with new and changing needs.
  19. 19. Technology Vision 2021 | accenture.com/technologyvision Example: G&J Pepsi employees with little to no software development experience used Microsoft’s PowerApps to create eight applications, saving $500,000 in the first year alone. And this was just one team of seven people with no developer; imagine the power of technology democratization when these capabilities are scaled across the entire organization. of supply chain executives plan to make a moderate or significant investment in training employees who don’t have expertise with key tools.
  20. 20. Technology Vision 2021 | accenture.com/technologyvision It’s time for enterprises to transform remote work from an accommodation to an advantage. Anywhere, everywhere:Bring yourownenvironment Opportunities abound for the businesses ready to rethink what their organization looks like and what it can achieve with a virtualized workforce model. That’s even true for the supply chain, which relies more heavily than many other functions on “in-person” workforces. Trend #4
  21. 21. Technology Vision 2021 | accenture.com/technologyvision But simply extending pandemic policies won’t be enough. Leaders must now develop “bring your own environment” (BYOE) strategies, addressing the necessary cultural shifts, the evolving purpose of physical space, and the ability to tap into a truly global talent pool. New sources of skills will be a particular boon for supply chain executives struggling with an aging workforce and an ongoing exodus of vital institutional knowledge.
  22. 22. Technology Vision 2021 | accenture.com/technologyvision Example: Tyson Foods is turning to a new approach to its business—robot butchers. The company’s meatpacking plants struggled to operate during the pandemic. While the robots available today don’t yet match human ability, they can take on simpler roles so fewer human workers need to physically be on the plant floor at one time. of supply chain executives believe the remote workforce opens up the market for difficult-to-find talent, and expands the competition for talent among organizations.
  23. 23. Technology Vision 2021 | accenture.com/technologyvision The global disruption of COVID-19 ignited a scramble for enterprises to reimagine their supply chain partnerships—and multiparty systems gained newfound attention. Frommetowe:A multipartysystem’s paththroughchaos The sudden demand for contact tracing, frictionless payments, and new ways of building trust brought into sharp focus what had been left undone with enterprises’ existing ecosystems and supply chains. Trend #5
  24. 24. Technology Vision 2021 | accenture.com/technologyvision The next three years will see rapid change in customer needs, regulation, and more— and enterprises are learning they are stronger together. Enterprises have the opportunity to craft a new path forward using multiparty systems, which enable a shared data infrastructure between individuals and organizations that drive efficiency and build new business and revenue models. With multiparty systems supply chains can gain greater resilience and adaptability; unlock new ways to approach the market; and set new, ecosystem-forward standards for their industries.
  25. 25. Technology Vision 2021 | accenture.com/technologyvision Example: The Circular Supply Chain is a multiparty system created in partnership with Mastercard, Amazon Web Services, Everledger, Mercy Corps, and Accenture. The cross-industry initiative combines blockchain-based data sharing, biometric identity verification, payment capabilities, and resource planning to drive more equity and sustainable practices in global supply chains. By addressing problems of provenance, authenticity, and traceability, the system benefits the entire ecosystem. of supply chain executives agree that multiparty systems are poised to become the center of commerce, supply chain, and transactions among partners and customers.
  26. 26. Technology Vision 2021 | accenture.com/technologyvision Conclusion A new future is on the horizon—one that’s different from what the world expected. Our research clearly shows that the acceleration of the supply chain’s digitization post-COVID-19 is well under way and marks a defining moment for supply chain executives. Will you watch the world change around you? Or be the one leading it? People are ready for something new and it’s time for enterprises to join them. Let there be change.

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What are the supply chain's 2021 technology priorities? View the slideshare.


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