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Digital Trendsetters: The Secrets of The Most Successful Digital Supply Chains

Accenture Strategy surveyed 400 supply chain executives from organizations with a minimum global revenue of $1 billion+ in mature markets and $500 million or more in emerging markets across 14 countries.
From the respondents we identified a small group (10 percent) of top performers we call Digital Trendsetters.
These companies reported an increase in profitability of more than 10 percent over the last two years and anticipated revenue growth of more than 10 percent in 2015.

Learn more: http://bit.ly/2a6GalL

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Digital Trendsetters: The Secrets of The Most Successful Digital Supply Chains

  1. 1. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Digital Trendsetters: The secrets of the most successful digital supply chains
  2. 2. Copyright © 2016 Accenture. All rights reserved. 2 About the survey Accenture Strategy surveyed 400 supply chain executives from organizations with a minimum global revenue of $1 billion+ in mature markets and $500 million or more in emerging markets across 14 countries. From the respondents we identified a small group (10 percent) of top performers we call Digital Trendsetters. These companies reported an increase in profitability of more than 10 percent over the last two years and anticipated revenue growth of more than 10 percent in 2015.
  3. 3. Copyright © 2016 Accenture. All rights reserved. 3 Are you a Digital Trendsetter? Are you doing what it takes to be in that elite 10%? Take this seven question survey to find out now.
  4. 4. Copyright © 2016 Accenture. All rights reserved. 4 As you look to strengthen your customer relationships, what are the top two areas where you would focus? (select 2) A. Faster and flexible fulfillment B. Online self-service support/feedback C. Regular updates to products and services D. Improved shopping/buying experience E. 24/7 access to products and services Answer Key: A: 0 points B: 2 points C: 2 points D: 0 points E: 1 point Question 1
  5. 5. Where do you look to empower innovation? (select 1) A. Expert organizations (e.g. consultants, professional organizations) given how quickly the digital technology landscape is changing B. Externally at customers, suppliers, and partners in a flexible and collaborative ecosystem C. Internally, collaborating flexibly with cross-functional groups from across my company Answer Key: A: 0 points B: 2 points C: 0 points Copyright © 2016 Accenture. All rights reserved. 5 Question 2
  6. 6. Copyright © 2016 Accenture. All rights reserved. 6 Question 3 Answer Key: A: 2 points B: 0 points C: 2 points D: 1 point What are the two primary objectives for your supply chain operating model? (select 2) A. Flexible channels offering buy anywhere, collect anywhere, return anywhere B. A unified customer experience, serving B2B and B2C alike C. Highly individual focused offerings and completely customized services D. Anytime availability of products and services
  7. 7. Answer Key: A: 0 points B: 2 points C: 0 points D: 2 points Copyright © 2016 Accenture. All rights reserved. 7 Question 4 What are the top two ways you handle information flow across your supply chain operations? (select 2) A. Restrict information flow to minimize data security and privacy exposure B. Involve customers in the product and service lifecycle to capture information and feedback C. Increase information flow between functional areas within the company to improve collaboration among internal functions D. Share information to create a flexible ecosystem where everyone can have access to the right information to collaborate and work together for a common goal
  8. 8. What are the primary key performance indicators (KPIs) you use to drive your Operations strategy? (select 1) A. Cost reduction, production optimization B. Time to market, new revenue generation C. On-time delivery, time to market D. Production optimization, on-time delivery Answer Key: A: 1 point B: 2 points C: 0 points D: 0 points Copyright © 2016 Accenture. All rights reserved. 8 Question 5
  9. 9. Name two areas where you are focusing your technology investments. (select 2) A. Cloud B. Control tower C. 3D printing D. Mobility E. M2M/sensors F. Artificial intelligence Answer Key: A: 0 points B: 2 points C: 1 point D: 1 point E: 2 points F: 2 points Copyright © 2016 Accenture. All rights reserved. 9 Question 6
  10. 10. Answer Key: A: 1 point B: 0 points C: 2 point Copyright © 2016 Accenture. All rights reserved. 10 Question 7 What value do you and your company expect to derive from the adoption of digital technologies? (select 1) A. Efficient and responsive operations B. Cost savings C. Cost savings and revenue generation
  11. 11. Copyright © 2016 Accenture. All rights reserved. 11 Find your score 0 to 8 You need a broader strategy Your focus on leveraging digital to create a highly efficient supply chain is good, but in today’s digitally disrupted markets it is only half the story. You may soon find yourself out-positioned by competitors who have created a super-flexible and super-efficient supply chain. Continue to pursue supply chain efficiencies—but examine how you could leverage digital to fundamentally change your supply chain value proposition and enable growth at speed for your enterprise as a whole.
  12. 12. Copyright © 2016 Accenture. All rights reserved. 12 Find your score 9 to 16 You are breaking away You share ideas with the digital trendsetters, but may be overlooking areas of opportunity to drive greater performance. Consider if you need a stronger focus on capturing market share and generating revenue. You are possibly missing benefits from adopting the more sophisticated digital technologies. You may need to be more proactive with strategic partners, including digital start-ups, to help you jumpstart innovative, value- enhancing capabilities.
  13. 13. 17 or more You think like a digital trendsetter Your vision for creating digital capabilities, coupled with your strategic focus and the courage to collaborate openly with outsiders, is positioning you to reap the benefits of a first-mover advantage. But this advantage will not last forever. Your secrets are revealed and the followers are working to close the gap. Continue to pinpoint the capabilities you will need next, and take action to rapidly implement them in a meaningful way to maintain your advantage. Copyright © 2016 Accenture. All rights reserved. 13 Find your score
  14. 14. Learn more about the Digital Trendsetters with our full report: Digital Trendsetters: The secrets of the most successful digital supply chains Copyright © 2016 Accenture. All rights reserved. Thank you 12

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