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Flip the switch on: Re-energizing the Workforce to Power the Digital Utility

Digital disruption, market-based pricing, and renewable energy alternatives are up-ending the utilities industry and challenging the talent strategy and operating model of the traditional utility.

Utilities have a choice: Either enjoy the ride until the road runs out, or concurrently start paving the way for a new future.

Utilities can start today by embracing digital technologies to reshape how work gets done, defining a new talent strategy and developing an employee value proposition that attracts and engages the utilities workforce of the future.

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Flip the switch on: Re-energizing the Workforce to Power the Digital Utility

  1. 1. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Flip the switch on: Re-energizing the workforce to power the digital utility
  2. 2. Market conditions such as digital disruption, market-based pricing and renewable energy are all changing the way utilities do business. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  3. 3. But, while integrating digital solutions into current operating models is a good place to start, it’s a dangerous place to stop. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Here’s the good news: digital can be a huge productivity amplifier — if the culture allows it.
  4. 4. New business models, skills and sourcing models are all needed: Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. New market-driven, digitally-powered business models require different workforce structures leveraging different talents. New analytical and collaborative skills will be prioritized. Utilities need to think differently about new sourcing models, moving from a dedicated workforce to an extended one that can flex according to business needs.
  5. 5. When it comes to re-energizing the utilities workforce, leaders will need to act on three fronts: Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Build workforce into your strategy by positioning digital across your business with a forward-looking strategic view. Re-skill from the top and make sure leaders are also ready to drive organizational change. Power up a new employee experience and always keep shifting workforce needs in mind, while moving HR’s role from back office compliance to proactive business partner.
  6. 6. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. LEARN MORE about how utilities leaders are building agile workforces with our full report: Flip the switch on: Re-energizing the workforce to power the digital utility

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