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Industry X.0 - Realizing Digital Value in Industrial Sectors

Industry X.0 is a new way for manufacturing to operate. At its heart are highly intelligent, interconnected products and ecosystems that create a fully digital value chain, supplemented by new core innovation competences and deep cultural change. Learn more: https://accntu.re/2wKLK4m

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Industry X.0 - Realizing Digital Value in Industrial Sectors

  2. 2. ERIC SCHAEFFER SENIOR MANAGING DIRECTOR ACCENTURE “The ship has clearly sailed for digital sceptics. The industrial sectors, comprising two thirds of the world’s gross domestic product, will be changed beyond recognition by digital technology, disrupting decades-old business habits, conventions and operating models.”
  3. 3. Copyright © 2017 Accenture. All rights reserved. 3 TECHNOLOGY WILL TRANSFORM THE INDUSTRIAL LANDSCAPE BEYOND RECOGNITION Its drivers are many, among them the pervasiveness of connected technology, platforms and data optimization, hyper- personalization, and as-a- service business models. The Industrial Internet of Things (IIoT), will digitally orchestrate factory floors, physical products, workers and more, unleashing enormous value. Critical to success in this new digital industrial world will be the deployment of the right technology, preparation of the digital workforce, intelligent orchestration of both, and embedding of enterprises in the right ecosystems of business partners.
  4. 4. A combination of product features, services and (new) experiences Core of the change – Connected and Smart Business models – Combination, Disrupted, AaS Re-invention of the product: • Hardware – Container • Software – Continuous reconfiguration, value • UI – Hyper-personalized, context based Ecosystems – Drive competition vs. features LIVING PRODUCTS ARE AT THE CORE OF THE TRANSFORMATION Copyright © 2017 Accenture. All rights reserved. 4 INDUSTRIAL CLOUD PLATFORM & ANALYTICS Ecosystem & Smart Services Hyper-Personalization & New Experiences Human InteractionContainer for Software SMART PRODUCTS
  5. 5. Copyright © 2017 Accenture. All rights reserved. 5 IIOT WILL LEAD TO THE END OF THE PRODUCT & THE RISE OF THE OUTCOME ECONOMY IIoT will drastically change the way companies work internally, work with each other and sell to customers. This will lead to “the end of the product” and the rise of a new kind of economy, the Outcome Economy. It is the combination of living products and as-a- service business models that make the outcome economy. This will be the era in which industrial companies move away from rigid business silos to more agile ecosystems and alliances with surprising partners.
  6. 6. THE SHIFT FROM PRODUCTS TO SERVICES TO OUTCOMES WILL FOLLOW FOUR DISTINCT PHASES 2020 2030 • Continuous Demand Sensing • End-to-End Automation • Resource Optimization & Waste Reduction • Pay-per-Outcome • New Connected Ecosystems • Platform-Enabled Marketplace • New Business Models • Pay-per-Use • Software-Based Services • Product/Service Hybrids • Data Monetization • Asset Utilization • Operational Cost Reduction • Improvement of Worker Productivity, Safety, and Working Conditions Operational Efficiency New Product & Services Outcome- based Economy Autonomous Pull Economy 1 2 3 4 IMMEDIATE TO NEAR TERM INCREMENTAL LONGER TERM – 3 YEARS AFTER MAINLINE ADOPTION/ TRANSFORMATIVE
  7. 7. Copyright © 2017 Accenture. All rights reserved. 7 A GUIDING LIGHT FOR DIGITAL STRATEGY Don’t do business as usual Manufacturing companies can reap huge immediate and future financial rewards from digitizing their whole value chain. Partial digitization and new digital business models – do both Unlock digitization opportunities with a custom- made digital strategy
  9. 9. WHAT WILL THE NEW LOOK LIKE? Copyright © 2017 Accenture. All rights reserved. 9 Hyper-Personalization & New Experiences INDUSTRY X.0 FRAMEWORK Ecosystems & Smart Services Platforms & Analytics Smart Products Engineering & Manufacturing GROW THE NEW ABOVE THE LINE New hyper-personalized and context specific user experiences are created through the connection of smart products with platform-based services utilizing the power of broad ecosystems. Change will be fast, disruptive and redefine the rules of competitiveness. TRANSFORM THE CORE BELOW THE LINE Unlock new levels of efficiencies in the operations. Cost take out to fund investments to further grow the core business. Smartening existing products represents the first pivot of the industrial rotation.
  10. 10. Copyright © 2017 Accenture. All rights reserved. 10 THE “HOW TO” FOUR STEPS TO FINDING THE RIGHT PIVOTS • Exploit installed base data for upsell / cross sell opportunities • Focused efficiency initiatives leveraging new technology Unlock the value trapped in the enterprise to fund the transformation 1 2020 2030 BusinessOutcomes Transform the core Digitalize Engineering, Manufacturing & Service Create New Business Models & Revenue Streams Transform Products Legacy Products ... Installed base Hardware container Services, Experience – Pivot 2 Smart connected Products – Pivot 1 Retrofit Legacy? Time Digital unlocking of trapped value in the enterprise New flexibility in Engineering & Manufacturing Innovation driven growth • Smarten and connect legacy high potential products • Bring the customer into your product development process • Start envisioning your Next Gen products Shape the product agenda 2 • IPO – set up • New digital services on top of legacy products – Digital Service Factory Pivot your innovation and growth agenda 3 • Rapid experimentation of six no regret capabilities • Analytics Center of Excellence Experiment, build the right business capabilities 4 Ecosystem, platforms, Experience. Outcome based economy – Wise pivot
  11. 11. SIX “NO-REGRET” CAPABILITIES FOR YOUR JOURNEY TOWARDS DIGITAL ONE Synchronize your lifecycle clocks Integrating the way you manage your hardware and software application lifecycles is key to this and is one of the most important. Copyright © 2017 Accenture. All rights reserved. 11 TWO Embed software intelligence and connectivity within the traditional “dumb metal sheet product” in order to enable interaction with its environment such as people or machines, including other connected products. THREE Use analytics to get insight and decision support from data gathered by connected products and other data sources. FOUR Render your manufacturing facilities agile Use industrial automation wherever possible to increase your shop floor’s speed and flexibility. FIVE Push for transition to as-a-service business models “Everything as a service” is becoming the paradigm of the future Outcome Economy whereby combinations of products and services will no longer need to be acquired as property. SIX Create ecosystems and run them No single company will be in a position to own the whole digital value chain in an advanced stage of the Outcome Economy.
  13. 13. Copyright © 2017 Accenture. All rights reserved. 13 TABLE OF CONTENTS Preface 11 Acknowledgments 15 Introduction 17 PART I The Industrial Internet of Things – Transforming Manufacturing Beyond Recognition 29 Chapter 1 Industry’s Ongoing and Accelerating Digital Transformation 31 Chapter 2 How the IIoT Leads to the Outcome Economy 53 Chapter 3 Digital Super Value – A Guiding Light for Digital Strategy 77 PART II How to Make the Most of the Digital Industrial Transformation 101 Chapter 4 Six “No-Regret” Capabilities – the Journey Towards Digital, Mapped out Simply 103 Chapter 5 Zoom in: How to Make Data Analytics Work Your Way 127 Chapter 6 Zoom in: How to Handle Digital Product Development 157 Chapter 7 Zoom in: How to Create a Connected Industrial Workforce 189 Chapter 8 Zoom in: How to Master Innovation in the New 215 Chapter 9 Zoom in: How to Make the Most of Platforms and Ecosystems 241 PART III The Future is Now and Tomorrow 269 Chapter 10 A Visionary Outlook – The Digital Industrial Enterprise 271 Chapter Takeaways at a Glance 285 Glossary of Terms 293 Endnotes 295 Index 309 About the Author 313
  14. 14. 14 ABOUT THE AUTHOR Eric Schaeffer is a senior managing director at Accenture. He is leading Accenture’s Digital Industry X.0 program with the objective of supporting industrial companies in harnessing digital opportunities. Eric also leads one of Accenture’s global business services— Accenture Product Lifecycle Services—which provides end-to-end services to unlock value and efficiencies from product data across the entire value chain. His primary industry background is automotive and industrial equipment manufacturers, his secondary industry focus is freight and logistics and transportation and travel. His project track record covers business transformation programs encompassing complex business and technology changes and he has led such programs for large and multinational companies. Copyright © 2017 Accenture. All rights reserved.
  15. 15. Copyright © 2017 Accenture. All rights reserved. 15 EXPERT REVIEWS With this inspiring book, Eric Schaeffer demonstrates the monumental impact that the Industrial Internet of Things has on the industrial sectors, and clearly shows how this can be harnessed for major competitive advantage, profit and growth. This groundbreaking book helps leaders and managers to thrive in the face of endless digital transformation. INDUSTRY X.0 is an inspirational call- to-action for everyone associated with the industrial sphere. The steady drumbeat of digital disruption has come to manufacturing in a way unequalled for decades. But where do you start? It’s one thing to know you will be disrupted, and another to join the disruption and outpace your attempted replacement. That’s where INDUSTRY X.0: REALIZING DIGITAL VALUE IN INDUSTRIAL SECTORS comes in— more than a warning shot, it’s a prescription—and a medicine every industrial leader should take. A must-read. INDUSTRY X.0 comes at an opportune time, as science and technology unleash disruptive change across all fronts. It reveals how seismic shifts in industrial sectors will significantly improve customer outcomes. It is a practical how-to advice for companies to stay relevant in the new age of the Industrial Internet of Things. A thought- provoking book—meticulously researched and clearly explained. Cyril Perducat Executive Vice President Digital Services Transformation, Schneider Electric Stefano Porcellini Managing Director Biesse Group Richard Mark Soley, PhD. Chairman and CEO, Object Management Group Executive Director, Industrial Internet Consortium Mehran Gul Project Lead Digital Transformation Initiative, World Economic Forum “ “ ““