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Legal transformation for Financial Services
RE-BALANCE
TO ACHIEVE
MORE WITH LESS
Accenture’s Regulatory and Compliance group has
extensive experience developing strategy and
transformation plans for Legal and Compliance functions
at large financial institutions. The group has deep legal
and compliance domain experience and employs formers
lawyers and regulators which complement the firm’s
technology capabilities, skills and know-how.
Deep Legal Knowledge
and Experience
Renowned Industry Leader,
with Traditional and
Non-Traditional Alliances02
Practical Tools and Assets
to Accelerate Analysis and
Strategic Planning03
01
ACCENTURE LEGAL
TRANSFORMATION
OVERVIEW
REGULATORY AND COMPLIANCE
LEGAL OFFERING
We assist the world’s leading
Financial Services organizations
increase the efficiency and
effectiveness of their Legal
functions by helping them
improve their operating model,
leveraging innovative technology
and streamlining processes. Technology Enablement
Strengthening legal processes
and identifying areas where
technology can help increase
efficiency, including:
• Legal Matter Management
• Legal Spend Management
• Document Creation /
Management
• eDiscovery / Legal Hold
• Time Management
(External / In-House)
Process and Shared Service Review
Review of legal processes to improve the
organization and reduce costs through shared
services and alignment with lines of defense.
Cost Measurement and Control
Implement systems and processes to track,
analyze and improve the use of legal
resources including use of Outside Counsel.
TECHNOLOGY OPTIMIZATION:
Robotics Process Automation and AI
Reducing the time to complete and increasing
the accuracy of the discovery process by
using a tool that can search documents for
specific discovery requirements. Adding to
this, the ability to conduct analytics on
document specifics.
Outside Counsel / In-house Counsel
Enhancement
Measuring and controlling the risk associated
with legal vendors including outside counsel
and the highly sensitive information exchanged
in these relationships.
ACCENTURE 2018
LEGAL RISK STUDY
Most firms surveyed as part of this
study recognize the increasing
importance of Legal technology
solutions for managing daily
activities and are accepting and
receptive to such technologies.
60%
of surveyed organizations
have set up and implemented
a new legal technology
solution in the past year
of organizations list selecting
the right technology solution
for their organization as the
greatest challenge faced in
adopting new Legal technology
of organizations expect to
maintain or reduce their
spend to current budgets
Source: How do you reach smart equilibrium in the new legal landscape?, Accenture, April 2018. Access at:
https://www.accenture.com/t20180320T021323Z__w__/us-en/_acnmedia/PDF-74/Accenture-Reaching-equlibrium-in-the-new-legal-landscape.pdf
80%76%
RESULTS
Challenges to Address
Legal demand is increasing
– budgets are not
Legal risks
are changing
Driving change in a
change adverse world
The right talent is key
to “success”
Source: How do you reach smart equilibrium in the new legal landscape?, Accenture, April 2018. Access at:
https://www.accenture.com/t20180320T021323Z__w__/us-en/_acnmedia/PDF-74/Accenture-Reaching-equlibrium-in-the-new-legal-landscape.pdf
ACCENTURE 2018 LEGAL RISK STUDY
• The risks inherent in the legal
department are rising
• Legal departments should have
dedicated resources focusing
on the risks inherent in their
operations so that lawyers can
concentrate on legal work
• General Counsels looks to
balance legal demand and
budget constraints
• Legal departments to leverage
technologies and separate
administrative and operational
activities
• Better and greater access to
data that helps prioritize the
legal issues
• Legal departments should employ
a core operations and change
team to create and maintain the
foundation of a strengthened legal
department
• Lawyers are not operations
experts or change agents. Making
better use of their skills and
capabilities means getting them
out of the “operations business”
• Beyond removing operational
tasks from the lawyer’s day there
is also
a need to focus on the right skills
• Legal departments should focus
on the recruitment and retention
of both the right skills and make
“Highest and Best Use” of these
resources
• Data-driven analysis to identify the
right skills and skill mix is key
LEGAL AS A
BUSINESS PARTNER
Where is Legal committing the
most money and resources?
How can we best contain cost?
What does the future Legal Department look like?
In-House
Lawyers
General
Counsel
Legal
Technology
Line of
Business
and
Group
Leads
Business Stakeholders
Clients
External Parties
Which skills are needed
for the future?
What issues will the
future hold?
How does Technology
strengthen Legal Operations?
What are the risk factors?
Are third parties properly secure?
Is confidential data
adequately safeguarded?
The role of the Legal Department is expanding from a traditional adviser or ethical sounding board to include that
of a trusted business partner. This means fluency in the intersection of the business, technology and regulation.
TECHNOLOGIES ARE
STRENGTHENING LEGAL FUNCTIONS
Matter Management
• Automating data entry
• Consistent standards for handling matters
• Requirements are customizable to
each group
• User-friendly interface
Reporting and Visualization
• Identifying patterns and trends
• Visualization helps highlight where
resources are most needed
• Intuitive interface
Document Storage
• Centralized repository
• Better safeguarding of electronic documents
• Easy to find documents for future reference
• Preventing unnecessary duplication
Spend Management
• Forecasting and budgeting
• Improved transparency in reporting
• Comparing fixed fees to expected billable hours
• Allocating internal resources by matter, business
and/or product
Collaborative Workspace
• Archiving and storing files securely
• Properly retaining data / knowledge and
easily searchable
• Improved governance
• Accessible anywhere
Document Creation
• Standardized templates
• Consistency – always using the correct form
• Streamlined process
In-House
Lawyers
General
Counsel
Legal
Technology
Line of
Business
and
Group
Leads
Enterprise Legal Management technologies are improving transparency, efficiency and consistency at major
Legal Departments. New systems provide significant benefits over traditional approaches.
Illustrative Activities for Legal Operations
Business Stakeholders
Clients
External Parties
EVALUATING
LEGAL VENDORS
Review Current State
• Understand which attributes are
used to profile and rank the current
portfolio of law firms
• Consider if process to assess law
firms is currently efficient or
scalable and identify existing
pain points
Identify Gaps
• Compare against industry
benchmarks or studies to identify
potential gaps
• Determine if gaps identified are key
considerations for Legal vendors
Assess Impact
• Determine the requirements for
sustainability and scalability
• Assess or determine how existing
or additional attributes would impact
sustainability and scalability of a
large portfolio of law firms
Draft New Methodology
• Use key considerations and
principles to develop an optimal
sourcing strategy
• Consider technology requirement
and automation opportunities that
permit scalability
• Implement metrics to validate that
the methodology used to manage
a large portfolio of law firms is
sustainable and scalable
Evaluating an existing methodology for selecting outside counsels would require a review of the current portfolio
of firms and an understanding of the selection process. The following is a high-level example.
1 2 3 4
FRAMEWORK FOR USE
OF OUTSIDE COUNSEL
Complexity, utilization, and
specialization are primary
considerations for understanding
how to improve the use of an
outside counsel.
Decision points for determining if use
of Outside Counsel or Legal Process
Outsourcing (LPO) solution is the
best option:
• Is this a highly specialized area of law?
• Is there limited in-house expertise?
• What is the volume of repeatable and
similar matters?
• Are there location or time constraints?
• Are there requirements for obtaining
an opinion from an external counsel?
Outside Counsel In-House
Case by Case* LPO / In House
IF / THEN
HIGH
LOW
Specialization
MANY0 Hours spent on activity
Legal departments are under pressure to do more with less. Our
report shares how legal can transform to be agile and have an
operating model structure that keeps pace with business demands.
FOR MORE INFORMATION,
DOWNLOAD OUR REPORT NOW
Or contact:
Samantha Regan – Managing Director
(samantha.regan@accenture.com)
Chris Beck– Senior Manager
(christopher.t.beck@accenture.com)
Lisa Bloomberg – Principal Director
(lisa.bloomberg@accenture.com)
Garrett Swanberg – Manager
(garrett.swanberg@accenture.com)
CLICK
HERE
CLICK
HERE
CLICK
HERE
CLICK
HERE
F&R
Blogs
HOW DO YOU REACH SMART EQUILIBRIUM
IN THE NEW LEGAL LANDSCAPE?
FINANCE & RISK –– LEGAL TRANSFORMATION
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining
unmatched experience and specialized skills across more
than 40 industries and all business functions—underpinned
by the world’s largest delivery network—Accenture works at
the intersection of business and technology to help clients
improve their performance and create sustainable value for
their stakeholders. With 449,000 people serving clients in
more than 120 countries, Accenture drives innovation to
improve the way the world works and lives.
Visit us at www.accenture.com
Accenture, its logo, and High Performance Delivered are
trademarks of Accenture.
Disclaimer
This presentation is intended for general informational
purposes only and does not take into account the reader’s
specific circumstances, and may not reflect the most current
developments. Accenture disclaims, to the fullest extent
permitted by applicable law, any and all liability for the
accuracy and completeness of the information in this
presentation and for any acts or omissions made based on
such information. Accenture does not provide legal,
regulatory, audit, or tax advice. Readers are responsible for
obtaining such advice from their own legal counsel or other
licensed professionals.

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Legal Transformation in Financial Services: Rebalance to Achieve More with Less

  • 1. Legal transformation for Financial Services RE-BALANCE TO ACHIEVE MORE WITH LESS
  • 2. Accenture’s Regulatory and Compliance group has extensive experience developing strategy and transformation plans for Legal and Compliance functions at large financial institutions. The group has deep legal and compliance domain experience and employs formers lawyers and regulators which complement the firm’s technology capabilities, skills and know-how. Deep Legal Knowledge and Experience Renowned Industry Leader, with Traditional and Non-Traditional Alliances02 Practical Tools and Assets to Accelerate Analysis and Strategic Planning03 01 ACCENTURE LEGAL TRANSFORMATION OVERVIEW
  • 3. REGULATORY AND COMPLIANCE LEGAL OFFERING We assist the world’s leading Financial Services organizations increase the efficiency and effectiveness of their Legal functions by helping them improve their operating model, leveraging innovative technology and streamlining processes. Technology Enablement Strengthening legal processes and identifying areas where technology can help increase efficiency, including: • Legal Matter Management • Legal Spend Management • Document Creation / Management • eDiscovery / Legal Hold • Time Management (External / In-House) Process and Shared Service Review Review of legal processes to improve the organization and reduce costs through shared services and alignment with lines of defense. Cost Measurement and Control Implement systems and processes to track, analyze and improve the use of legal resources including use of Outside Counsel. TECHNOLOGY OPTIMIZATION: Robotics Process Automation and AI Reducing the time to complete and increasing the accuracy of the discovery process by using a tool that can search documents for specific discovery requirements. Adding to this, the ability to conduct analytics on document specifics. Outside Counsel / In-house Counsel Enhancement Measuring and controlling the risk associated with legal vendors including outside counsel and the highly sensitive information exchanged in these relationships.
  • 4. ACCENTURE 2018 LEGAL RISK STUDY Most firms surveyed as part of this study recognize the increasing importance of Legal technology solutions for managing daily activities and are accepting and receptive to such technologies. 60% of surveyed organizations have set up and implemented a new legal technology solution in the past year of organizations list selecting the right technology solution for their organization as the greatest challenge faced in adopting new Legal technology of organizations expect to maintain or reduce their spend to current budgets Source: How do you reach smart equilibrium in the new legal landscape?, Accenture, April 2018. Access at: https://www.accenture.com/t20180320T021323Z__w__/us-en/_acnmedia/PDF-74/Accenture-Reaching-equlibrium-in-the-new-legal-landscape.pdf 80%76% RESULTS
  • 5. Challenges to Address Legal demand is increasing – budgets are not Legal risks are changing Driving change in a change adverse world The right talent is key to “success” Source: How do you reach smart equilibrium in the new legal landscape?, Accenture, April 2018. Access at: https://www.accenture.com/t20180320T021323Z__w__/us-en/_acnmedia/PDF-74/Accenture-Reaching-equlibrium-in-the-new-legal-landscape.pdf ACCENTURE 2018 LEGAL RISK STUDY • The risks inherent in the legal department are rising • Legal departments should have dedicated resources focusing on the risks inherent in their operations so that lawyers can concentrate on legal work • General Counsels looks to balance legal demand and budget constraints • Legal departments to leverage technologies and separate administrative and operational activities • Better and greater access to data that helps prioritize the legal issues • Legal departments should employ a core operations and change team to create and maintain the foundation of a strengthened legal department • Lawyers are not operations experts or change agents. Making better use of their skills and capabilities means getting them out of the “operations business” • Beyond removing operational tasks from the lawyer’s day there is also a need to focus on the right skills • Legal departments should focus on the recruitment and retention of both the right skills and make “Highest and Best Use” of these resources • Data-driven analysis to identify the right skills and skill mix is key
  • 6. LEGAL AS A BUSINESS PARTNER Where is Legal committing the most money and resources? How can we best contain cost? What does the future Legal Department look like? In-House Lawyers General Counsel Legal Technology Line of Business and Group Leads Business Stakeholders Clients External Parties Which skills are needed for the future? What issues will the future hold? How does Technology strengthen Legal Operations? What are the risk factors? Are third parties properly secure? Is confidential data adequately safeguarded? The role of the Legal Department is expanding from a traditional adviser or ethical sounding board to include that of a trusted business partner. This means fluency in the intersection of the business, technology and regulation.
  • 7. TECHNOLOGIES ARE STRENGTHENING LEGAL FUNCTIONS Matter Management • Automating data entry • Consistent standards for handling matters • Requirements are customizable to each group • User-friendly interface Reporting and Visualization • Identifying patterns and trends • Visualization helps highlight where resources are most needed • Intuitive interface Document Storage • Centralized repository • Better safeguarding of electronic documents • Easy to find documents for future reference • Preventing unnecessary duplication Spend Management • Forecasting and budgeting • Improved transparency in reporting • Comparing fixed fees to expected billable hours • Allocating internal resources by matter, business and/or product Collaborative Workspace • Archiving and storing files securely • Properly retaining data / knowledge and easily searchable • Improved governance • Accessible anywhere Document Creation • Standardized templates • Consistency – always using the correct form • Streamlined process In-House Lawyers General Counsel Legal Technology Line of Business and Group Leads Enterprise Legal Management technologies are improving transparency, efficiency and consistency at major Legal Departments. New systems provide significant benefits over traditional approaches. Illustrative Activities for Legal Operations Business Stakeholders Clients External Parties
  • 8. EVALUATING LEGAL VENDORS Review Current State • Understand which attributes are used to profile and rank the current portfolio of law firms • Consider if process to assess law firms is currently efficient or scalable and identify existing pain points Identify Gaps • Compare against industry benchmarks or studies to identify potential gaps • Determine if gaps identified are key considerations for Legal vendors Assess Impact • Determine the requirements for sustainability and scalability • Assess or determine how existing or additional attributes would impact sustainability and scalability of a large portfolio of law firms Draft New Methodology • Use key considerations and principles to develop an optimal sourcing strategy • Consider technology requirement and automation opportunities that permit scalability • Implement metrics to validate that the methodology used to manage a large portfolio of law firms is sustainable and scalable Evaluating an existing methodology for selecting outside counsels would require a review of the current portfolio of firms and an understanding of the selection process. The following is a high-level example. 1 2 3 4
  • 9. FRAMEWORK FOR USE OF OUTSIDE COUNSEL Complexity, utilization, and specialization are primary considerations for understanding how to improve the use of an outside counsel. Decision points for determining if use of Outside Counsel or Legal Process Outsourcing (LPO) solution is the best option: • Is this a highly specialized area of law? • Is there limited in-house expertise? • What is the volume of repeatable and similar matters? • Are there location or time constraints? • Are there requirements for obtaining an opinion from an external counsel? Outside Counsel In-House Case by Case* LPO / In House IF / THEN HIGH LOW Specialization MANY0 Hours spent on activity
  • 10. Legal departments are under pressure to do more with less. Our report shares how legal can transform to be agile and have an operating model structure that keeps pace with business demands. FOR MORE INFORMATION, DOWNLOAD OUR REPORT NOW Or contact: Samantha Regan – Managing Director (samantha.regan@accenture.com) Chris Beck– Senior Manager (christopher.t.beck@accenture.com) Lisa Bloomberg – Principal Director (lisa.bloomberg@accenture.com) Garrett Swanberg – Manager (garrett.swanberg@accenture.com) CLICK HERE CLICK HERE CLICK HERE CLICK HERE F&R Blogs HOW DO YOU REACH SMART EQUILIBRIUM IN THE NEW LEGAL LANDSCAPE?
  • 11. FINANCE & RISK –– LEGAL TRANSFORMATION About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Disclaimer This presentation is intended for general informational purposes only and does not take into account the reader’s specific circumstances, and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this presentation and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals.

Notes de l'éditeur

  1. DEEP LEGAL KNOWLEDGE AND EXPERIENCE Accenture’s Finance and Risk practice (F&R) has over 8,000 professionals globally that focus exclusively on the transformation of risk and control functions Within F&R, the global Regulatory & Compliance (R&C) group brings together former regulators and lawyers, with deep business and technology consulting experience, and that are dedicated to Legal and Compliance Transformation for large financial services firms We can mobilize a team of high performing R&C professionals as the delivery team, supported by seasoned subject matter advisors deployed thoughtfully to provide industry experience, knowledge and perspective at key inflection points in the project Accenture’s Finance and Risk practice (F&R) has over 8,000 professionals globally The global Regulatory & Compliance (R&C) group brings together former regulators and lawyers, with deep business and technology consulting experience We can mobilize a team of high performing R&C professionals as the delivery team LEADER WITH TRADITIONAL AND NON-TRADITIONAL ALLIES R&C has strategic alliances with leading academic institutions – for example, Fordham School of Law, with whom we co-host quarterly industry roundtables. Recent sessions focused on the use of smart Information Technology ( IT) and data & analytics We purposely develop and maintain alliances with both traditional solution providers and RegTech firms to consistently infuse innovation and leading industry thinking into our planning and recommendations We maintain dialog with regulators including the, Office of the Comptroller of the Currency (OCC), Office of the Superintendent of Financial Institutions (OSFI), the U.S. Securities and Exchange Commission (SEC), the Financial Industry Regulatory Authority (FINRA), and the Federal Reserve Board of Governors (FRB) to retain a pulse on regulatory expectations for process and IT We sponsor the Securities Industry and Financial Markets Association (SIFMA) Compliance and Legal Annual Seminar, consistently showcasing innovative solutions (e.g., virtual reality training, Artificial Intelligence (AI) for policy search) and our latest thought leadership assets R&C has strategic alliances with leading academic institutions – for example, Fordham School of Law, We purposely develop and maintain alliances with both traditional solution providers and RegTech firms We maintain dialog with regulators We sponsor the Securities Industry and Financial Markets Association (SIFMA) Compliance and Legal Annual Seminar, PRACTICE TOOLS AND ASSETS Examples include: Survey data of Legal and Compliance executives and organizations to provide perspective on future visions and delivery approaches Industry-tested definitions of process and IT benchmarks - foundational, competitive, leading Inventory of ~200 Legal and Compliance IT solutions to accelerate vendor evaluations Delivery experience of Robotic Process Automation ( RPA), AI and Natural Language Processing (NLP) to drive implementation planning, where relevant Business case templates to drive payback assessment for change programs Examples include: Industry-tested definitions of process and IT benchmarks Inventory of ~200 Legal and Compliance IT solutions to accelerate vendor evaluations Delivery experience of Robotic Process Automation ( RPA), AI and Natural Language Processing (NLP) Business case templates Examples include: Industry-tested definitions of process and IT benchmarks Inventory of ~200 Legal and Compliance IT solutions to accelerate vendor evaluations Delivery experience of Robotic Process Automation ( RPA), AI and Natural Language Processing (NLP) Business case templates
  2. Enterprise Legal Management technologies are improving transparency, efficiency and consistency at major Legal Departments. New systems provide significant benefits over traditional approaches. Matter Management Automating data entry Consistent standards for handling matters Requirements are customizable to each group User-friendly interface Reporting and Visualization Identifying patterns and trends Visualization helps highlight where resources are most needed Intuitive interface Document Storage Centralized repository Better safeguarding of electronic documents Easy to find documents for future reference Preventing unnecessary duplication Document Creation Standardized templates Consistency – always using the correct form Streamlined process Collaborative Workspace Archiving and storing files securely Properly retaining data / knowledge and easily searchable Improved governance Accessible anywhere Spend Management Forecasting & budgeting Improved transparency in reporting Comparing fixed fees to expected billable hours Allocating internal resources by matter, business and/or product