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Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.United Kingdom
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
DIGITAL
IS REINVENTING THE
PURCHASING EXPERIENCE
The retail and consumer goods industries
will change more in the next 10 years than
they have over the past 40.
One prime force is responsible –
digitalization.
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
NEW BUSINESS MODELS
ARE EMERGING
With a shift in consumer spending from
products to services, the retail industry is
likely to see greater value migration (from
one company or business model to another)
than value addition. Adapting business
models to accommodate these new trends
could be highly profitable.
• A digital wave could bring a cumulative US $2.95 trillion in value to the
retail industry by 2025.
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
WHAT WILL THESE
NEW MODELS LOOK LIKE?
SHARING
ECONOMY
Convenience and experience over ownership,
at a fraction of the price.
In the UK, 36% of consumers say they’d use a
rental subscription for clothing, renting an item
for an occasion and returning it after, instead of
purchasing it outright.
NEXT GENERATION RENTAL MARKET
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Expertly curated products tailored to the
individual and automatically delivered.
In the UK, 29% of consumers say they'd use this
subscription for clothing, where an expert
personally selects items you might like based
on previous purchases.
WHAT WILL THESE
NEW MODELS LOOK LIKE?
PERSONALIZATION
ECONOMY
’SURPRISE ME’ SUBSCRIPTIONS
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Smart sensors detect when a product is
running low and automatically re-orders and
delivers it. In the UK, 52% of consumers would
use auto-replenishment for household goods
like detergent.
In the UK, 46% of consumers would consider
this model for fresh food items.
WHAT WILL THESE
NEW MODELS LOOK LIKE?
REPLENISHMENT
ECONOMY
AUTO-REPLENISHMENT
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Services are outsourced so someone else does
the heavy lifting.
In the UK, 37% of consumers would use this
service for their laundry – pick-up, wash-and-
fold, and delivered back to their door.
WHAT WILL THESE
NEW MODELS LOOK LIKE?
SERVICES
ECONOMY
’DO IT FOR ME’
Learn more about the ways digital is shaping the future of the
retail and consumer goods industries with our full report:
@AccentureStrat Follow us on LinkedIn
Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Painting the digital future
of retail and consumer
goods companies
JOIN THE
CONVERSATION:

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Painting the Digital Future of Retail and Consumer Goods Companies in the UK

  • 1. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.United Kingdom
  • 2. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. DIGITAL IS REINVENTING THE PURCHASING EXPERIENCE The retail and consumer goods industries will change more in the next 10 years than they have over the past 40. One prime force is responsible – digitalization.
  • 3. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. NEW BUSINESS MODELS ARE EMERGING With a shift in consumer spending from products to services, the retail industry is likely to see greater value migration (from one company or business model to another) than value addition. Adapting business models to accommodate these new trends could be highly profitable. • A digital wave could bring a cumulative US $2.95 trillion in value to the retail industry by 2025.
  • 4. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. WHAT WILL THESE NEW MODELS LOOK LIKE? SHARING ECONOMY Convenience and experience over ownership, at a fraction of the price. In the UK, 36% of consumers say they’d use a rental subscription for clothing, renting an item for an occasion and returning it after, instead of purchasing it outright. NEXT GENERATION RENTAL MARKET
  • 5. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Expertly curated products tailored to the individual and automatically delivered. In the UK, 29% of consumers say they'd use this subscription for clothing, where an expert personally selects items you might like based on previous purchases. WHAT WILL THESE NEW MODELS LOOK LIKE? PERSONALIZATION ECONOMY ’SURPRISE ME’ SUBSCRIPTIONS
  • 6. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Smart sensors detect when a product is running low and automatically re-orders and delivers it. In the UK, 52% of consumers would use auto-replenishment for household goods like detergent. In the UK, 46% of consumers would consider this model for fresh food items. WHAT WILL THESE NEW MODELS LOOK LIKE? REPLENISHMENT ECONOMY AUTO-REPLENISHMENT
  • 7. Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Services are outsourced so someone else does the heavy lifting. In the UK, 37% of consumers would use this service for their laundry – pick-up, wash-and- fold, and delivered back to their door. WHAT WILL THESE NEW MODELS LOOK LIKE? SERVICES ECONOMY ’DO IT FOR ME’
  • 8. Learn more about the ways digital is shaping the future of the retail and consumer goods industries with our full report: @AccentureStrat Follow us on LinkedIn Copyright © 2017 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Painting the digital future of retail and consumer goods companies JOIN THE CONVERSATION: