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New technology platforms are driving business innovation everywhere. Companies are using their platforms to lead in the digital revolution. See how.
The Primacy of People
in the Digital Age
The Accenture Technology Vision 2016 identifies five technology trends fueled by the
people first principle and that are essential to business success in the digital economy.
People First: The Primacy of People in the Digital Age
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New technology platforms are driving
business innovation, everywhere
Driving a geographic dispersion
of technology innovation hubs
Copyright © 2016 Accenture. All rights reserved.
Building these types of new platforms
requires starting from the ground up
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Create open standards and APIs to be
sharable and attractive to ecosystem partners.
Use a cloud foundation, technically
designed to scale with the network
effects of the ecosystem.
Back office systems will
need to support real-time
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SAP HANA real-time health
analytics and predictive medicine
As these ecosystems develop
more connections to mobile and
IoT devices, platforms need to
support real-time business models
and data architectures
Real-time is the basis for connected
intelligent machines, vehicles, and
Key enabler = in memory
computing & databases
Real-time use cases abound in consumer smartphone apps
Social/Facebook: share experiences instantly
Transportation/Uber: watch your taxi navigating toward you
Connected Car: infotainment and on-demand services
Chat apps: instant group communications with no latency
Smart home: the lights turn when you walk in the house
TV remote: change the channel from your smartphone
And are driving the next generation of mission critical systems
Healthcare: continuous patient monitoring hospital to home
Industrial: real-time management of $ billions of critical assets
Logistics: real-time tracking of every that moves
Energy: smart grid electricity usage, optimization, and security
Connected Car: emergency services alerted instantly upon collision
Transportation: driverless vehicles of all kinds
Real-time use cases abound in the consumer experience
and are rapidly expanding into all business sectors
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These new platforms also = adoption of New IT
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Managing platforms and ecosystems of digital
partners and developers communities will drive
your New IT into high gear
New IT extends into platform ecosystem
governance to support your ecosystem
Digital business partners
Architected / designed for continuous change
Agile (Release/Change Management):
DevOps (Process, People & Tools)
Testing (Rapid, Ecosystem-based)
By 2018, over 60% of
new apps will use cloud-
delivery and cloud-native
application architectures to
enable faster innovation
and business agility.
IDC FutureScape: Worldwide
Cloud 2016 Predictions, IDC,
Doc #259840, November 4, 2015
Once in place, enterprises will use these
platforms as new types of business models
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“Products have features.
Marshall Van Alstyne
MIT Initiative of the Digital Economy
Co-author, Platform Revolution, (to be
released March 2016)
Connected Collaborative Scalable
Platform business models are:
… business strategies based on creating
value externally with communities of users,
partners, and developers
Using platforms is
the business model
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and Born- Digital
Storage Computer Corp.
Tech companies & born digital organizations
are dominating the digital economy with platform
Private venture-backed startups are also driving
More than 140 ‘unicorns’ (private companies
with valuations of $1 billions or more) have
a total market cap of over $500 billion
(“The Unicorn List,” CB Insights, 2015)
70% of ‘unicorn’ startups are platform companies
(Center for Global Enterprise, 2015)
Is anyone successfully doing this?
Market Cap Valuations –
Internet vs. Platform Companies
Market Cap of Top 15 Public Platform Companies:
Market Cap of Private ‘Unicorn’ Companies:
TOTAL: $3+ trillion
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As a leader in the digital revolution for
healthcare, Philips is launching Philips
HealthSuite platform with 3 tech partners:
With a platform business model Philips is
driving new growth paths that complement
its core business in medical equipment.
The platform business model
lives alongside the traditional
Companies are using their platforms to lead in the digital revolution
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This is a big picture change
Traditional Value-Chain Business Models
Value creation is two-
way and continuous
Value creation is
linear and one-way
Platform-Driven Business Models
Production Distribution Marketing Consumer
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Having a platform strategy and the
business know-how to exploit it is more
important than “owning” an ecosystem.
By 2018, IDC predicts that more than
50% of large enterprises – and more than
80% of enterprises with advanced digital
transformation strategies – will create
and/or partner with industry platforms.1
IDC predicts that the number of industry
clouds will reach 500 or more by 2018,
up from today's 100-plus.2
Digital leaders from non-tech sectors
are now also building platforms
1 “IDC Predicts the Emergence of "the DX Economy" in a Critical Period of
Widespread Digital Transformation and Massive Scale Up of 3rd Platform
Technologies in Every Industry,” IDC, November 4, 2015
2 “Industry Cloud: The Largest Vertical Growth Opportunity for Technology
Vendors and Services Firms Through 2025,” IDC, November 19, 2015
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Platform Economy: 100-Day Plan
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1. Appoint a C-level champion to lead a
cross-functional team of technologists,
business experts, and economists.
2. Identify and prioritize parts of the
business that are prime for platform
3. Identify the parts of the business that
are most vulnerable to attack by
disruption from new platform-based
business models (from incumbents and
startups inside & outside industry).
4. Align the platform opportunities
alongside existing product and market
strategies (platform business models
live alongside traditional product
5. Present initial findings to the Board
and establish a top-down C-level
enterprise-wide commitment to
pursuing platform business models
as a strategic growth path.
6. Assess your knowledge gaps of the
new rules of business: demand-side
economies of scale, power law
distribution, network effects, and
7. Launch a company-wide campaign on
the new rules of business and platform
business models. Create a network of
internal platform champions to
evangelize the message.
8. Assess your digital technology
capabilities and gaps in building
9. Prioritize the overall opportunities and
threats, and then start with a small
initiative to pilot, including internal
initiatives to start the journey into
platform business models.
Platform Economy: 365-Day Plan
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1. Finalize plans to launch the initial pilot to work with a cloud partner to build a
platform around one of the most information-intensive parts of the business.
2. Formalize agreements with the cloud partner that will be building the
foundation of the platform.
3. Develop a multi-phase plan to transform parts of the business to platform
4. Identify platform opportunities inside and outside your industry based on your
executive training programs and platform knowledge base.
5. Establish a formal governance plan and organization to manage digital
partnerships and developer communities in order to optimize the value of the
6. Formalize an approach to track and report on platform growth opportunities,
relevant ecosystems, and competitive threats from both inside and outside
7. Communicate the vision of where your company fits in an economy without
industry sector segmentation and with boundary-less competition.
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Immersive becomes Pervasive.
Businesses go beyond AR, VR and MR to create platforms on
which customers, employees and partners can experience all
the five senses – together – in any environment they choose.
This leads to the early stage of dematerialization where people
can be present virtually anywhere in the world at any time and
meet with their friends.
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The strategic use of technologies
to create platform business
models is driving unprecedented
growth opportunities in the
Driven by the new rules of
business, platform business
models represent the most
profound disruptive change in
the global macroeconomic
environment since the
While tech and digital born
organizations have been
dominating the digital economy
with record-high market caps,
non-tech digital leaders across
all industries are developing
platform strategies now (the
new tech leaders).
Non-techs become next innovation giants. Within
3 to 5 Years, non-tech companies will emerge as
leaders of technology and business model
innovation, shifting power away from the traditional
tech and digital born organizations.
New geographic innovation hubs emerge. This
shift will inherently drive a geographic dispersion
of innovation hubs away from tech centers like
Silicon Valley to a variety of global hubs with
Ecosystems drive market caps. Within 3 to 5 five
years, market cap valuations will be largely based the
power of ecosystems and digital assets, including the
network effect of platform interactions and control of
key digital technologies such as algorithms and APIs.
19Copyright © 2016 Accenture. All rights reserved.
Copyright © 2016 Accenture. All rights reserved.