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SHAPING THE
AGILEWORKFORCE
TECHNOLOGY VISION 2017
Shared economies.
Technology advances.
Changing demographics.
What made a company successful a
decade, a year, or even a week ago,
will not make it successful tomorrow.
Only agile businesses succeed
in a changing world. And an agile
business requires an agile workforce.
FORD MOTOR
COMPANY
WOULD NOT
EXIST TODAY
WERE IT STILL
MAKING THE
MODEL T…
Copyright © 2017 Accenture. All rights reserved. 2
Henry Ford understood that
success required a people-first
strategy.
The assembly line was a marvelous
innovation, but Ford’s strategy
covered more than just the way work
was done. He began offering a daily
wage nearly double the norm, and
reduced the workday to eight hours.
Ultimately, he reduced employee
turnover and created an entire
market for himself.
…NOR WAS
THE ASSEMBLY LINE
HENRY FORD’S
GREATEST
INNOVATION
Copyright © 2017 Accenture. All rights reserved. 3
WORKFORCE AGILITY PUTS
PEOPLE FIRST, ENABLED BY TECHNOLOGY
TO AMPLIFY WORKERS EVERYWHERE
BUILD A
WORKFORCE
SHAPED BY
INSIGHTS
EXPAND THE
CONCEPT OF A
WORKFORCE
PREPARE
EXISTING
WORKERS FOR
THE DIGITAL
FUTURE
Copyright © 2017 Accenture. All rights reserved. 4
Copyright © 2017 Accenture. All rights reserved. 5
BUILD A
WORKFORCE
SHAPED BY
INSIGHTS PREDICTIVE INTELLIGENCE,
POWERFUL INSIGHTS
C-suite executives need to be able to predict
their future workforce needs today.
Technology plays a key role.
There is no “finish line” or “small scale pilot”
for predictive workforce intelligence. But
done correctly and scaled across the
organization, predictive intelligence is the
first step to creating a workforce that can
shape itself to a changing world.
EXPAND THE
CONCEPT OF
A WORKFORCE
EXPANDED WORKFORCE,
UNLIMITED POSSIBILITY
As predictive intelligence helps companies
chart their future workforce, boundary-less
access to talent and new models of
employment help them source it.
The “one role, one worker” approach gives
way to more fluid and task-based ways of
approaching work. The term “employee”
will encompass a broad spectrum spanning
internal to external, human to machine,
and short-term gigs to full-time work.
Copyright © 2017 Accenture. All rights reserved. 6
PREPARE EXISTING
WORKERS FOR
THE DIGITAL
FUTURE RESKILLING FOR SUSTAINABLE
OUTCOMES
Reskilling will help a company best utilize
its existing workers to sustain desired
business outcomes in a digital world.
More needs to be done in most
organizations to create breakthrough
advantage with existing workers.
Organizations need to consider new ways
to engage, mobilize, reskill and energize
the extended, multi-generational
workforce.
Copyright © 2017 Accenture. All rights reserved. 7
Deployed intelligently, automation can lift the entire
business, and workforce, to unprecedented heights
AMAZON is among the most prolific companies in
their robotics efforts. Despite a sharp increase in the
number of robots used in 2016, the company has kept
the same rate of hiring new employees, increasing
employment by 50% with plans to add an additional
100,000 new employees as well.
AUTOMATION AS A
CATALYST FOR A NEW
SOCIAL CONTRACT
Copyright © 2017 Accenture. All rights reserved. 8
Source: https://singularityhub.com/2017/02/10/how-robots-
helped-create-100000-jobs-at-amazon/
Leaders can change the face
of business while putting their
people first.
• Leverage predictive intelligence as
the foundation for workforce planning
• Expand talent sourcing strategies to
find the right skills at the right time
• Reskill your existing workforce for
better outcomes are key to the agility
organizations desire.
And as Mr. Ford has proven, a people-
focused strategy can produce huge wins,
not just for an individual company but for
the world at large.
WHAT DOES
IT TAKE TO
BE TODAY’S
HENRY FORD?
Copyright © 2017 Accenture. All rights reserved. 9
A WISE MAN
ADAPTS HIMSELF
TO CIRCUMSTANCES,
AS WATER SHAPES
ITSELF TO THE VESSEL
THAT CONTAINS IT.
Chinese proverb
SHAPING THE
AGILE WORKFORCE
@AccentureStrat Follow us on LinkedIn
Learn more about shaping an
agile workforce in our full report:
Copyright © 2017 Accenture. All rights reserved. 10

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Shaping the Agile Workforce

  • 2. Shared economies. Technology advances. Changing demographics. What made a company successful a decade, a year, or even a week ago, will not make it successful tomorrow. Only agile businesses succeed in a changing world. And an agile business requires an agile workforce. FORD MOTOR COMPANY WOULD NOT EXIST TODAY WERE IT STILL MAKING THE MODEL T… Copyright © 2017 Accenture. All rights reserved. 2
  • 3. Henry Ford understood that success required a people-first strategy. The assembly line was a marvelous innovation, but Ford’s strategy covered more than just the way work was done. He began offering a daily wage nearly double the norm, and reduced the workday to eight hours. Ultimately, he reduced employee turnover and created an entire market for himself. …NOR WAS THE ASSEMBLY LINE HENRY FORD’S GREATEST INNOVATION Copyright © 2017 Accenture. All rights reserved. 3
  • 4. WORKFORCE AGILITY PUTS PEOPLE FIRST, ENABLED BY TECHNOLOGY TO AMPLIFY WORKERS EVERYWHERE BUILD A WORKFORCE SHAPED BY INSIGHTS EXPAND THE CONCEPT OF A WORKFORCE PREPARE EXISTING WORKERS FOR THE DIGITAL FUTURE Copyright © 2017 Accenture. All rights reserved. 4
  • 5. Copyright © 2017 Accenture. All rights reserved. 5 BUILD A WORKFORCE SHAPED BY INSIGHTS PREDICTIVE INTELLIGENCE, POWERFUL INSIGHTS C-suite executives need to be able to predict their future workforce needs today. Technology plays a key role. There is no “finish line” or “small scale pilot” for predictive workforce intelligence. But done correctly and scaled across the organization, predictive intelligence is the first step to creating a workforce that can shape itself to a changing world.
  • 6. EXPAND THE CONCEPT OF A WORKFORCE EXPANDED WORKFORCE, UNLIMITED POSSIBILITY As predictive intelligence helps companies chart their future workforce, boundary-less access to talent and new models of employment help them source it. The “one role, one worker” approach gives way to more fluid and task-based ways of approaching work. The term “employee” will encompass a broad spectrum spanning internal to external, human to machine, and short-term gigs to full-time work. Copyright © 2017 Accenture. All rights reserved. 6
  • 7. PREPARE EXISTING WORKERS FOR THE DIGITAL FUTURE RESKILLING FOR SUSTAINABLE OUTCOMES Reskilling will help a company best utilize its existing workers to sustain desired business outcomes in a digital world. More needs to be done in most organizations to create breakthrough advantage with existing workers. Organizations need to consider new ways to engage, mobilize, reskill and energize the extended, multi-generational workforce. Copyright © 2017 Accenture. All rights reserved. 7
  • 8. Deployed intelligently, automation can lift the entire business, and workforce, to unprecedented heights AMAZON is among the most prolific companies in their robotics efforts. Despite a sharp increase in the number of robots used in 2016, the company has kept the same rate of hiring new employees, increasing employment by 50% with plans to add an additional 100,000 new employees as well. AUTOMATION AS A CATALYST FOR A NEW SOCIAL CONTRACT Copyright © 2017 Accenture. All rights reserved. 8 Source: https://singularityhub.com/2017/02/10/how-robots- helped-create-100000-jobs-at-amazon/
  • 9. Leaders can change the face of business while putting their people first. • Leverage predictive intelligence as the foundation for workforce planning • Expand talent sourcing strategies to find the right skills at the right time • Reskill your existing workforce for better outcomes are key to the agility organizations desire. And as Mr. Ford has proven, a people- focused strategy can produce huge wins, not just for an individual company but for the world at large. WHAT DOES IT TAKE TO BE TODAY’S HENRY FORD? Copyright © 2017 Accenture. All rights reserved. 9
  • 10. A WISE MAN ADAPTS HIMSELF TO CIRCUMSTANCES, AS WATER SHAPES ITSELF TO THE VESSEL THAT CONTAINS IT. Chinese proverb SHAPING THE AGILE WORKFORCE @AccentureStrat Follow us on LinkedIn Learn more about shaping an agile workforce in our full report: Copyright © 2017 Accenture. All rights reserved. 10