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The Connected Industrial Workforce

Accenture’s Connected Industrial Workforce solution provides an efficient, effective and safer worker environment, leveraging IoT, analytics and wearable technologies.

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The Connected Industrial Workforce

  1. 1. THE CONNECTED INDUSTRIAL WORKFORCE
  2. 2. KEY CHALLENGES TO INDUSTRY LEADERS CEO “Our core business is no longer delivering the expected growth, others are capitalizing on our products” R&D EXECUTIVE VICE PRESIDENT “We’re not getting the right product out on time” MANUFACTURING VICE PRESIDENT “Our supplier network has grown, but we see our product quality has decreased” FIELD SERVICE DIRECTOR “Our warranty costs are increasing and we don’t have insight into the root cause” CIO “We need to move from prototype to production faster” 2Copyright © 2018 Accenture All rights reserved. 2
  3. 3. CONNECTED INDUSTRIAL WORKFORCE IS AN ESSENTIAL PART OFTHE BUSINESS STRATEGY OUR RESEARCH SHOWS Most executives see the value, yet only 22% have taken action... Accenture Research 94% …cited Connected Industrial Workforce as an essential element of their business strategy. 62% … of those companies want to actively set the agenda for the Connected Industrial Workforce. 22% …have already implemented Connected Industrial Workforce measures. 3
  4. 4. 4 DIGITAL PLANT VISION THE CONNECTED INDUSTRIALWORKFORCE PLAYSAN INSTRUMENTAL ROLE IN ENABLINGTHE DIGITAL PLANT OFTHE FUTURE IP VIDEO CAMERA AND ANALYTICS SENSORS AND IOT TANK MONITORINGGATE READERS INTEGRATION WITH EXISTING APPLICATIONS (SAP) LIFE SAFETY AND MAN DOWN INFORMATION KIOSK DIGITAL CONTROL CENTER VEHICLE TRACKING T/A WORKER AND CONTRACTOR TRACKING INDUSTRIAL PERVASIVE WIRELESS WORKER MOBILITY Copyright © 2018 Accenture. All rights reserved.
  5. 5. 5 CONNECTED INDUSTRIAL WORKFORCE VISION Safety First Reduce exposure to risk for personnel and equipment through improved ways of working. Data Velocity Improved availability and access to data to make informed decisions at the point of work execution. Analytics Driven Decision Making Effective and rapid decision making to proactively manage field operations. Seamless Collaboration Enable smarter collaboration to effectively resolve problems and improve knowledge sharing. Relationships at Scale Enhance relationships between field operations and external stakeholders to achieve positive business outcomes. Boundary-less Workers Increased flexibility to choose innovative modes of operation enabled by technology and new ways of working. Knowledge Sharing Tools that enable information sharing across industry domains and levels of expertise fill key gaps in workforce knowledge. Clearly Connected Visibility to the active work activities and ability to improve workflow. Copyright © 2018 Accenture. All rights reserved.
  6. 6. WHO IS THE CONNECTED INDUSTRIAL WORKER? WHO IS THE CONNECTED WORKER? FIX Field Service, Equipment Installation, Maintenance, Repair MOVE Logistics, Inventory, Shipping, Tracking, Supply Management, Material Handling BUILD Production, Generation, Construction, Assembly, Configuration, Quality Control OPERATE Monitor, Operate/Optimize, Analyze, Inspect, Design, Service/Sales, Compliance
  7. 7. 7 INDUSTRY X.0 USE CASES COVER 4 KEY CLIENT SCENARIOS Operations Maintenance Shutdown / Turnaround Optimizing maintenance, planning and engineering Improved productivity, safety and data quality through mobile work execution in the field. • Mobile Maintenance Tech • MRO • Optimized asset management … Creating, managing and executing daily operations tasks using digital forms, collaboration and procedure support. • Digital / Automated Inspections • Compliance & RPA • Virtual / Bot Support … Capital Projects Driving collaboration, efficiency and continuous improvement work processes. • Schedule simulations and optimization • Resource / Contractor mix • Budget reconciliation … Tracking location coupled with data analytics drives worker safety culture, efficiency and reduced costs. • Mustering • Flex / Workforce Management • Location of people, tools, equipment …
  8. 8. 8 SHUTDOWN, TURNAROUND CONNECTED INDUSTRIAL WORKER X.0 A PROVEN DIGITAL TURNAROUND SOLUTION THAT HELPS ASSET OWNERS QUICKLY INCREASE CASH TO THE BOTTOM LINE AND BEGIN THEIR DIGITAL JOURNEYS. Our solution leverages an integrated contractor tracking solution during event execution to drive step change improvements in safety and productivity. • Panic Alarm • Location Breaches • Fatigue Mgmt • Incident Mgmt • Confined Space Mgmt • Gas Exposure insights & Monitoring • Man down • Location Visibility & Historic Trail • Locate People / Equipment • Zone Duration Analysis • Mass Movement Visualization • Post Event Analysis / Planning Improvement • Movement Traceability • Labor Reconciliation, reflecting on live plan, attendance & earned value (EV) • Equipment / Vehicle Cost Reconciliation • Cost Performance metrics • Continuous improvements PRODUCTIVITY VENDOR COST MANAGEMENT WORKER SAFETY For more information, visit Accenture.com/digitalturnaround POTENTIAL RESULTS Enhanced HSSE Culture across site for TAR’s and BAU Increased productivity from 5% - 20% Schedule attainment and shorter outage events Potential for optimized billing accuracy 3% - 5% Long-term ROI for Industrial Pervasive Wireless ID occupational exposures, interventions & scenario drill data PSCM tailored contracts using proven norms Best in class vendor performance and statistics Focused lesson learnings to share with PMO and peers Integration and Scalable solutions Industrial Connectivity
  9. 9. MAINTENANCE CONNECTED INDUSTRIAL WORKER X.0 THE CIW – MAINTENANCE SOLUTION TRANSFORMS FIELD-RELATED PROCESSES ACROSS THE ASSET LIFECYCLE ENABLED BY DIGITAL TECHNOLOGY. With users at the core of our vision, we provide the tools to manage and execute field maintenance tasks. MAINTENANCE EXECUTIONMAINTENANCE MANAGEMENT POTENTIAL RESULTS Manage workflows and dependencies between crews Manage safety, QA and priority, of work based on improved visibility Improved accuracy and productivity of field activities • Plan and manage Maintenance tasks and align field resources • Worker productivity optimization • Doc mgmt. and mark-up • View work status, bottlenecks and manage workflow • Capture change and NPT • Support virtual collaboration • Execute Maintenance Work Order and PM tasks • Review and mark-up associated documentation • Review step-by-step procedures • Initiate over-the-shoulder coaching session with SME / Supervisor • Accurate progress updates • Capture of Actual v Planned Improved productivity from access to SMEs and resources For more information, visit Accenture.com/connectedindustrialworker SAFETY • Panic Alarm • Location Tracking • Fatigue Mgmt • Incident Mgmt • Confined Space Mgmt • Gas Exposure insights & Monitoring • Man down 9 Copyright © 2018 Accenture. All rights reserved.
  10. 10. 10 OPERATIONS CONNECTED INDUSTRIAL WORKER X.0 THE CIW – OPERATIONS TRANSFORMS FIELD OPERATIONS BY PROVIDING DIGITAL TOOLS TO SUPPORT HIGH FREQUENCY WORK TASKS. To digitize field Operations, we provide configurable forms and checklists to perform standard tasks and automate work. For more information, visit Accenture.com/connectedindustrialworker PRE START-UP SAFETY REVIEW (PSSR) POTENTIAL RESULTS Improved responsiveness to field issues and observations. safety & performance Accuracy of standard inspections and data capture (Right first time) Performance support for routine tasks, audit, Expert support in the field INSPECTIONS / OPERATOR ROUNDS • Create and manage checklists and configurable forms • Attach asset and related documentation • Assign resources for execution of the tasks • Line walk and leak test packs • Safety and Housekeeping Audits • Work instructions and procedures in your hand (also offline) • Very detailed and context sensitive check lists • Access to documentation without additional paperwork • Ability to collaborate in field Copyright © 2018 Accenture. All rights reserved.
  11. 11. CAPITAL PROJECTS CONNECTED INDUSTRIAL WORKER X.0 THE CIW – CAPITAL PROJECTS TRANSFORMS FIELD- RELATED PROCESSES ACROSS THE EPCC LIFECYCLE ENABLED BY DIGITAL TECHNOLOGY. With users at the core of our vision, we provide the tools to manage and execute field construction & commissioning tasks. DIGITAL FIELD ENABLEMENT POTENTIAL RESULTS Increase workface time & Time on Tools Rework reduction through field access to accurate information, Improved accuracy and productivity of construction tasks • Manage WorkPacks and assignment to field resources • Capture RFIs and RFMs in the field • Intelligent Construction Completion Forms and Installation Test Plans • View work status, bottlenecks and manage workflow • Support virtual collaboration Improved productivity from access to SMEs and specialist resources For more information, visit Accenture.com/connectedindustrialworker • Location Visibility & Historic Trail • Find People / Vehicles • Zone Duration Analysis • Mass Movement Visualization • Post Event Analysis / Planning Improvement • Movement Traceability PRODUCTIVITY 11 Copyright © 2018 Accenture. All rights reserved.
  12. 12. 12 REDUCE NON- PRODUCTIVE TIME REDUCE MECHANICAL FAILURES INCREASE SAFETY REDUCE TIME TO DECISION IMPROVE EFFICIENCY REDUCE TRAVEL REDUCE RE-WORK ENHANCE TRAINING EXPERIENCE POSITIVE IDENTIFICATION CONNECTED INDUSTRIAL WORKFORCE VALUE PROPOSITION Copyright © 2018 Accenture. All rights reserved.
  13. 13. 13 ENVISION THE FULL PROMISE OF THE CONNECTED INDUSTRIAL WORKFORCE TO GET STARTED ON YOUR JOURNEY Define the specific benefits that apply to you. Be bold in your thinking. Leading companies already are. Identify and address what’s holding you back. Is it Legacy IT systems, data and systems security or the skills gap? Raise your game. Dedicate higher proportions of your R&D budget to build a Connected Industrial Workforce. Define your journey and who owns it. Gain senior leadership support, engage all stakeholders in the strategic plan, identify the value you expect to drive and track it appropriately. Identify new job profiles. Build, train or hire to acquire the right skills. Copyright © 2018 Accenture. All rights reserved.
  14. 14. ACCENTURE INDUSTRY X.0 – BUILDING ON OUR SUCCESS IN INDUSTRY LEADING MARKET POSITIONING UNMATCHED INDUSTRY EXPERTISE ECOSYSTEM OF STRATEGIC ALLIANCES CULTURE OF PRODUCT INNOVATION & DESIGN 14Copyright © 2018 Accenture. All rights reserved.
  15. 15. RECOGNIZED AS WORLDWIDE LEADER BY INDUSTRY ANALYSTS YEARS OF EXPERIENCE IN DESIGN, PRODUCE AND SUPPORT INDUSTRY X.0 PROFESSIONALS #1 25+ 10,000+ 15Copyright © 2018 Accenture. All rights reserved.
  16. 16. 16 KEY CONTACTS ZOE WOOD Connected Industrial Worker Business Lead DAVID PARRY Connected Industrial Worker Technical Lead TRACEY COUNTRYMAN Global Industry X.0 Resources Lead Copyright © 2018 Accenture. All rights reserved.

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