Accenture’s Connected Industrial Workforce solution provides an efficient, effective and safer worker environment, leveraging IoT, analytics and wearable technologies.

1. THE
CONNECTED
INDUSTRIAL
WORKFORCE

2. KEY CHALLENGES TO
INDUSTRY LEADERS
CEO
“Our core business is
no longer delivering the
expected growth,
others are capitalizing
on our products”
R&D EXECUTIVE
VICE PRESIDENT
“We’re not getting the
right product out on
time”
MANUFACTURING
VICE PRESIDENT
“Our supplier network
has grown, but we see
our product quality has
decreased”
FIELD SERVICE
DIRECTOR
“Our warranty costs
are increasing and we
don’t have insight into
the root cause”
CIO
“We need to move
from prototype
to production faster”
2Copyright © 2018 Accenture All rights reserved.
2

3. CONNECTED INDUSTRIAL WORKFORCE IS AN
ESSENTIAL PART OFTHE BUSINESS STRATEGY
OUR RESEARCH SHOWS
Most executives
see the value, yet
only 22% have
taken action...
Accenture Research
94%
…cited Connected
Industrial Workforce as
an essential
element of their
business strategy.
62%
… of those companies
want to
actively set the agenda
for the Connected
Industrial Workforce.
22%
…have already
implemented Connected
Industrial Workforce
measures.
3

4. 4
DIGITAL PLANT VISION
THE CONNECTED INDUSTRIALWORKFORCE PLAYSAN INSTRUMENTAL ROLE IN ENABLINGTHE
DIGITAL PLANT OFTHE FUTURE
IP VIDEO CAMERA AND
ANALYTICS
SENSORS AND IOT
TANK
MONITORINGGATE READERS
INTEGRATION WITH EXISTING
APPLICATIONS (SAP)
LIFE SAFETY AND
MAN DOWN
INFORMATION
KIOSK
DIGITAL CONTROL
CENTER
VEHICLE TRACKING
T/A WORKER AND
CONTRACTOR TRACKING
INDUSTRIAL PERVASIVE
WIRELESS
WORKER MOBILITY
Copyright © 2018 Accenture. All rights reserved.

5. 5
CONNECTED INDUSTRIAL
WORKFORCE VISION
Safety First
Reduce exposure to risk for personnel and
equipment through improved ways of working.
Data Velocity
Improved availability and access to data
to make informed decisions at the point of
work execution.
Analytics Driven
Decision Making
Effective and rapid decision making to proactively
manage field operations.
Seamless
Collaboration
Enable smarter collaboration to
effectively resolve problems and improve
knowledge sharing.
Relationships at Scale
Enhance relationships between field operations
and external stakeholders to achieve positive
business outcomes.
Boundary-less Workers
Increased flexibility to choose innovative modes of
operation enabled by technology and new ways of
working.
Knowledge Sharing
Tools that enable information sharing across industry
domains and levels of expertise fill key gaps in workforce
knowledge.
Clearly Connected
Visibility to the active work activities and ability to
improve workflow.
Copyright © 2018 Accenture. All rights reserved.

6. WHO IS THE CONNECTED INDUSTRIAL
WORKER?
WHO IS THE
CONNECTED
WORKER?
FIX
Field Service, Equipment Installation,
Maintenance, Repair
MOVE
Logistics, Inventory, Shipping, Tracking, Supply
Management, Material Handling
BUILD
Production, Generation, Construction, Assembly,
Configuration, Quality Control
OPERATE
Monitor, Operate/Optimize, Analyze, Inspect,
Design, Service/Sales, Compliance

7. 7
INDUSTRY X.0 USE CASES COVER 4 KEY
CLIENT SCENARIOS
Operations
Maintenance Shutdown / Turnaround
Optimizing maintenance, planning and engineering
Improved productivity, safety and data quality through
mobile work execution in the field.
• Mobile Maintenance Tech
• MRO
• Optimized asset management
…
Creating, managing and executing daily operations tasks
using digital forms, collaboration and procedure support.
• Digital / Automated Inspections
• Compliance & RPA
• Virtual / Bot Support
…
Capital Projects
Driving collaboration, efficiency and continuous
improvement work processes.
• Schedule simulations and optimization
• Resource / Contractor mix
• Budget reconciliation
…
Tracking location coupled with data analytics
drives worker safety culture, efficiency and
reduced costs.
• Mustering
• Flex / Workforce Management
• Location of people, tools, equipment
…

8. 8
SHUTDOWN, TURNAROUND
CONNECTED INDUSTRIAL WORKER X.0
A PROVEN DIGITAL TURNAROUND SOLUTION THAT HELPS
ASSET OWNERS QUICKLY INCREASE CASH TO THE BOTTOM
LINE AND BEGIN THEIR DIGITAL JOURNEYS.
Our solution leverages an integrated contractor tracking
solution during event execution to drive step change
improvements in safety and productivity.
• Panic Alarm
• Location Breaches
• Fatigue Mgmt
• Incident Mgmt
• Confined Space Mgmt
• Gas Exposure insights &
Monitoring
• Man down
• Location Visibility & Historic Trail
• Locate People / Equipment
• Zone Duration Analysis
• Mass Movement Visualization
• Post Event Analysis / Planning
Improvement
• Movement Traceability
• Labor Reconciliation, reflecting
on live plan, attendance &
earned value (EV)
• Equipment / Vehicle Cost
Reconciliation
• Cost Performance metrics
• Continuous improvements
PRODUCTIVITY VENDOR COST
MANAGEMENT
WORKER SAFETY
For more information, visit
Accenture.com/digitalturnaround
POTENTIAL RESULTS
Enhanced HSSE
Culture across site
for TAR’s and BAU
Increased
productivity from
5% - 20%
Schedule attainment
and shorter outage
events
Potential for
optimized billing
accuracy 3% - 5%
Long-term ROI for
Industrial Pervasive
Wireless
ID occupational
exposures,
interventions &
scenario drill data
PSCM tailored
contracts using
proven norms
Best in class
vendor
performance and
statistics
Focused lesson
learnings to share
with PMO and
peers
Integration and
Scalable solutions
Industrial Connectivity

9. MAINTENANCE
CONNECTED INDUSTRIAL WORKER X.0
THE CIW – MAINTENANCE SOLUTION TRANSFORMS
FIELD-RELATED PROCESSES ACROSS THE ASSET
LIFECYCLE ENABLED BY DIGITAL TECHNOLOGY.
With users at the core of our vision, we provide the tools to
manage and execute field maintenance tasks.
MAINTENANCE EXECUTIONMAINTENANCE
MANAGEMENT
POTENTIAL RESULTS
Manage workflows
and dependencies
between crews
Manage safety, QA
and priority, of work
based on improved
visibility
Improved accuracy
and productivity of
field activities
• Plan and manage
Maintenance tasks and align
field resources
• Worker productivity
optimization
• Doc mgmt. and mark-up
• View work status,
bottlenecks and manage
workflow
• Capture change and NPT
• Support virtual collaboration
• Execute Maintenance Work
Order and PM tasks
• Review and mark-up
associated documentation
• Review step-by-step
procedures
• Initiate over-the-shoulder
coaching session with SME /
Supervisor
• Accurate progress updates
• Capture of Actual v Planned
Improved productivity
from access to SMEs
and resources
For more information, visit
Accenture.com/connectedindustrialworker
SAFETY
• Panic Alarm
• Location Tracking
• Fatigue Mgmt
• Incident Mgmt
• Confined Space
Mgmt
• Gas Exposure
insights &
Monitoring
• Man down
9
Copyright © 2018 Accenture. All rights reserved.

10. 10
OPERATIONS
CONNECTED INDUSTRIAL WORKER X.0
THE CIW – OPERATIONS TRANSFORMS FIELD
OPERATIONS BY PROVIDING DIGITAL TOOLS TO
SUPPORT HIGH FREQUENCY WORK TASKS.
To digitize field Operations, we provide configurable forms
and checklists to perform standard tasks and automate
work.
For more information, visit
Accenture.com/connectedindustrialworker
PRE START-UP SAFETY
REVIEW (PSSR)
POTENTIAL RESULTS
Improved
responsiveness to
field issues and
observations. safety &
performance
Accuracy of
standard
inspections and
data capture (Right
first time)
Performance
support for routine
tasks, audit,
Expert support in
the field
INSPECTIONS /
OPERATOR ROUNDS
• Create and manage checklists
and configurable forms
• Attach asset and related
documentation
• Assign resources for execution of
the tasks
• Line walk and leak test packs
• Safety and Housekeeping Audits
• Work instructions and procedures in
your hand (also offline)
• Very detailed and context sensitive
check lists
• Access to documentation without
additional paperwork
• Ability to collaborate in field
Copyright © 2018 Accenture. All rights reserved.

11. CAPITAL PROJECTS
CONNECTED INDUSTRIAL WORKER X.0
THE CIW – CAPITAL PROJECTS TRANSFORMS FIELD-
RELATED PROCESSES ACROSS THE EPCC LIFECYCLE
ENABLED BY DIGITAL TECHNOLOGY.
With users at the core of our vision, we provide the tools to
manage and execute field construction & commissioning
tasks.
DIGITAL FIELD
ENABLEMENT
POTENTIAL RESULTS
Increase workface
time & Time on Tools
Rework reduction
through field access
to accurate
information,
Improved accuracy
and productivity of
construction tasks
• Manage WorkPacks and assignment
to field resources
• Capture RFIs and RFMs in the field
• Intelligent Construction Completion
Forms and Installation Test Plans
• View work status, bottlenecks and
manage workflow
• Support virtual collaboration
Improved productivity
from access to SMEs
and specialist
resources For more information, visit
Accenture.com/connectedindustrialworker
• Location Visibility & Historic
Trail
• Find People / Vehicles
• Zone Duration Analysis
• Mass Movement Visualization
• Post Event Analysis / Planning
Improvement
• Movement Traceability
PRODUCTIVITY
11
Copyright © 2018 Accenture. All rights reserved.

12. 12
REDUCE NON-
PRODUCTIVE
TIME
REDUCE
MECHANICAL
FAILURES
INCREASE
SAFETY
REDUCE
TIME TO
DECISION
IMPROVE
EFFICIENCY
REDUCE
TRAVEL
REDUCE
RE-WORK
ENHANCE
TRAINING
EXPERIENCE
POSITIVE
IDENTIFICATION
CONNECTED INDUSTRIAL WORKFORCE
VALUE PROPOSITION
Copyright © 2018 Accenture. All rights reserved.

13. 13
ENVISION THE FULL PROMISE OF THE
CONNECTED INDUSTRIAL WORKFORCE TO GET
STARTED ON YOUR JOURNEY
Define the specific benefits that apply to you. Be bold in your thinking. Leading
companies already are.
Identify and address what’s holding you back. Is it Legacy IT systems, data and
systems security or the skills gap?
Raise your game. Dedicate higher proportions of your R&D budget to build a
Connected Industrial Workforce.
Define your journey and who owns it. Gain senior leadership support, engage all
stakeholders in the strategic plan, identify the value you expect to drive and track it
appropriately.
Identify new job profiles. Build, train or hire to acquire the right skills.
Copyright © 2018 Accenture. All rights reserved.

14. ACCENTURE INDUSTRY X.0 –
BUILDING ON OUR SUCCESS IN INDUSTRY
LEADING
MARKET
POSITIONING
UNMATCHED
INDUSTRY
EXPERTISE
ECOSYSTEM
OF STRATEGIC
ALLIANCES
CULTURE OF
PRODUCT
INNOVATION
& DESIGN
14Copyright © 2018 Accenture. All rights reserved.

15. RECOGNIZED
AS WORLDWIDE
LEADER BY
INDUSTRY
ANALYSTS
YEARS OF
EXPERIENCE
IN DESIGN,
PRODUCE AND
SUPPORT
INDUSTRY X.0
PROFESSIONALS
#1 25+ 10,000+
15Copyright © 2018 Accenture. All rights reserved.

16. 16
KEY CONTACTS
ZOE
WOOD
Connected Industrial
Worker Business Lead
DAVID
PARRY
Connected Industrial
Worker Technical Lead
TRACEY
COUNTRYMAN
Global Industry X.0
Resources Lead
Copyright © 2018 Accenture. All rights reserved.