The Foundation for Accenture Child Support Enforcement Solutions (FACSES) is the next generation of child support.

1. FACSESTHE FOUNDATION FOR
ACCENTURE CHILD SUPPORT
ENFORCEMENT SOLUTIONS

2. Child support
agencies help
children get the
financial
support they
need to meet
their most basic
necessities.
But it’s not
always easy…

3. Caseworker challenges
Rising
caseloads
Regulatory
complexity
Decreased
funding
Access to skilled
caseworkers
01
03
02
04

4. System challenges
Aging
technologies
Dependence
on manual
interventions
Siloed
functions
Lack of visibility
into performance
01 02
03 04

5. How can you
overcome these
challenges to
make a positive
impact on families
and children? Start with modern,
proven, and flexible
technology solutions.

6. Critical features
Compliance with agency
and federal certification
requirements
Automation
Modern, accessible
and collaborative
user interaction
Analytics-driven
performance insight
Easy upgrades and
integrations with
existing technology
Self-service
capabilities

7. is the next generation
of Child Support
Enforcement systems.
FACSES

8. Built to be future-ready
Certified, proven
purpose-built and reflective of
our 30+ years of software solution
experience and deep knowledge
of child support enforcement
Flexible
speed implementation with
lower risk using a repository of
configurable and certified CSE
application components
Modern
innovative approaches to
automating business processes
and advanced technologies
Ready for integration
alignment to the Accenture
Public Service Platform to help
agencies manage and integrate
citizen services in a holistic,
family-centric way

9. Deliver more for less
Increased
productivity
Reduced
costs
Flexibility
Enhanced user
satisfaction
Improved
customer
engagement
Interoperability
across human
services

10. FACSES is the
right solution at
the right time.
What are you
waiting for?

11. Accenture brings a tremendous amount of knowledge
to the table. They really do understand what this [Child
Support] program is about, how it is about, the federal
complexities of the program, the interstate nature of
the program, but they also bring that engagement ...
that sense of how important the mission of child
support is to families, as well as the creativity to see
what’s possible in the future and what we can be doing
to do a better job serving the families of our country.”
Marilyn Stephen, IV-D Director
Michigan Department of Human Services
“

12. JAMIE WALKER
Accenture is a leading global professional services company, providing a broad range of
services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest delivery network –
Accenture works at the intersection of business and technology to help clients improve
their performance and create sustainable value for their stakeholders. With 469,000
people serving clients in more than 120 countries, Accenture drives innovation to
improve the way the world works and lives. Visit us at www.accenture.com/FACSES
CONTACT
ABOUT ACCENTURE
Child Support Industry Lead
Managing Director
jamie.d.walker@accenture.com