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USER
DEFINED
TOOLS
DEFINED
TOOLS
MARCH 2017
TABLE OF CONTENT
2
USER DEFINED
TOOLS SUMMARY
HIGH PERFORMANCE
FINANCIAL REPORTING
FRAMEWORK
FINANCIAL REPORTING
PROCESS CAPABILITY MODEL
ACCENTURE REGULATORY
REPORTING OFFERINGS
USER DEFINED TOOL
ASSESSMENT APPROACH
Copyright © 2017 Accenture. All rights reserved.
What is a User Defined Tool?
Impact of Manual Data Manipulation
Approach to Evaluate UDTs
Identification and Classification of UDTs
Components of Decomposition Analysis
Prioritization Methodology – Illustrative
Tactical and Strategic Elimination Plan
Maintaining Strategic UDTs
Accelerators
USER DEFINED TOOLS
SUMMARY
With the new and the ever complex external
reporting landscape, Financial Institutions are
faced with a variety of challenges involving
manual intervention a.k.a. user defined tools:
• Risks associated with manual adjustments
• Operational risks
• Data accuracy
• Inaccurate report outputs
• Difficult to track and audit
Consequently, they require strategic
solutions that effectively address these
associated costs by:
• Managing ongoing risks by facilitating controls around
retained user tools
• Reducing the usage of manual activities
• Increasing the consistency and accuracy of
information through automation
Copyright © 2017 Accenture. All rights reserved. 3
Accenture has developed a tactical and strategic migration approach to assess
the complexity and business impacts affecting User Defined Tools (‘UDT’).
Accenture offers an Internal and External Regulatory Reporting Framework with a wide variety of offerings to aid our clients
in solving new and complex challenges with solutions that focus on data quality, data sourcing, and centralizing capabilities
creating efficiencies within the process.
Note: Please see Legend slide for definition of acronyms
HIGH PERFORMANCE FINANCIAL
REPORTING FRAMEWORK
Consolidating frameworks, processes, and technology create efficiencies across reporting functions.
External / Internal Reporting
• Same data can be used to populate reports across
the regulatory landscape and for internal purposes
reducing redundant activities
MIS / Shareholders
• With more accurate reporting results, financial results
can be produced faster
Functions
• Cross function transparency can be created allowing
for the dynamic integration of new systems
BrokerDealer
AssetManagement
Insurance
CapitalMarkets
Bank
Reporting Regulatory (External)
OCC
FDIC
NCUA
FRB
SEC
CFTC
CFPB
FHFA
FINRA
NAIC
ESFS
Basel
Functions
Risk
Treasury
Finance
Human Resources
Control
Line of Business
External Data (Market)
Legal
Workflow and Requirements
• Straight through processing of information across
all systems to help meet reporting needs
Organization
• Overarching controls and governance to help manage
risk, with well communicated roles and responsibilities
Technology
• Seamless user experience to investigate, manage
risk, and create new information and data
BENEFITS OF CONSOLIDATION
Internal Management Information System (MIS)
and Shareholders
Informational
Sr. Management
Operations
Board Actuals Forecasting
Support Organization Technology
Workflow ModelingPolicy
Training
RCSA
Procedures
Resource Location
Audit
Business Rules Performance Metrics
Calculators Aggregation
Web Services Reporting Engine
Technical Rules Batch Management
Process Workflows and Requirements
Sourcing and
Validation
Reconciliation Adjustments Transformation Distribution
Data
Management
Investigation and Analysis
Security / Audit / Controls
Copyright © 2017 Accenture. All rights reserved. 4
FINANCIAL REPORTING PROCESS
CAPABILITY MODEL
Level 1
Level 2
Level 3
Level 3 – Sub Category
User Defined tools impact key areas of the reporting process slowing efficiency,
increasing risk, and making it difficult to audit reporting.
CORE WORKFLOWS AND REQUIREMENTS SUPPORTING WORKFLOW
AND REQUIREMENTS
Security / Audit / Control
Investigation and
Analytics
Sourcing and Validation AdjustmentsData Management TransformationsReconciliation Report Preparation
CannedEntitlementsData Sourcing Controls TransactionMetadata Management Formulas Drill Down
Data Masking Capital ManagementTechnical Aggregated
Capital Thresholds and
Materiality
Quality Assurance
Report Changes and
Maintenance
Internal
Quality ControlExternal
Ad HocBusiness Derivation Rules Regulatory Thresholds
SOX PerformanceData Accuracy Aggregation Rules Escalation Criteria
Operations MarketRule Confirmation Escalation Tracking
Retention and Archiving Operational DashboardManual UploadLineage and Traceability Error Resolution
RiskModel Approval
RCSAControls
Model Definition and
Enhancement
Break Thresholds
Versioning DerivationsResolution
Restatement
Data Quality Pro Forma
ControlsAdjustment ApprovalData Approval Cross Report
Metrics
Model Governance
Security ReportsSourcing Adjustment InventoryData Governance Calculations
Mapping to General
Ledger
Data Mapping
Validation Rules Research Variance Commentary
AuditDatasets Report Submission
AnalyticsException Tracking Aggregation Attestation
Policy and ProceduresCapital Results Narrative
Copyright © 2017 Accenture. All rights reserved. 5
ACCENTURE REGULATORY
REPORTING OFFERINGS
Accenture has developed a set of seven key regulatory offerings to tackle current challenges
in the regulatory reporting space.
Copyright © 2017 Accenture. All rights reserved. 6
DESCRIPTIONVALUEPROPOSITION
Regulatory
Reporting
Dashboard
Standard dashboard
components measuring
the effectiveness of data
processing and
measurement of data
improvement over time.
User Defined Tool
Assessment
Approach
Develop an approach
for the assessment
of manual tools for
determining a tactical
and strategic
elimination strategy.
Integrated
Reporting Tool Set
Implementation
Framework outlining
the standard process,
capabilities, and
technology components
required to streamline
reporting and centralize
finance data for straight
through processing.
Data Quality
Management
Develop standard data
quality management
operating model
(framework) for the
identification,
investigation, and
resolution of data
quality issues.
Capability Design
& Data Sourcing
Development and design
reporting processes and
capabilities. Document
key steps for data
processing, populating
reports and collecting
key reporting data
attributes.
Target Operating
Model and
Governance
Create target operating
model and governance
structure for regulatory
reporting capability to
allow for clear roles
and responsibilities,
ownership, process
documentation, and
governance.
Regulatory
Reporting Vendor
Implementation
Support the client’s
implementation of
regulatory reporting tools
through vendor selection,
business/ functional
requirement gathering,
tool configuration, and
testing/go live support.
• Increase automation
• Improve report
accuracy
• Improve data quality
• Reduce time to
change
• Reduce manual data
• Increase automation
• Improve report
accuracy
• Improve staff usage
• Reduce manual data
• Increase automation
• Improve report
accuracy
• Improve staff usage
• Reduce manual data
• Improve data quality
• Improve report
accuracy
• Improve data quality
• Reduce regulatory
actions
Improve governance
• Increase data
oversight
• Reduce risk
• Improve time
to report
• Increase ownership
• Improve governance
• Reduce redundant
processes and
controls
• Increase automation
and functionality
• Improve report
accuracy
• Reduce manual
controls
• Manual tools used to support the
reporting process
• Microsoft Excel® spreadsheets,
Access databases commonly
used for UDTs
USER DEFINED TOOLS
WHAT IS A USER DEFINED TOOL?
• Potential user errors
• Inaccurate reporting
• Inefficient slow process
• High overhead (labor costs)
• Manage manual process
and workflow
• Information sourcing and storage
• Development of reports
Copyright © 2017 Accenture. All rights reserved. 7
User defined tools (‘UDT’) can lead to manual intervention into the regulatory reporting process.
There are multiple drivers to help reduce the number of tools and to create structure around
retained tools to manage ongoing risk.
FUNCTIONSDEFINITION ON GOING COST
USER DEFINED TOOLS
IMPACT OF MANUAL DATA MANIPULATION
Copyright © 2017 Accenture. All rights reserved. 8
Our experience indicates the manual manipulation of data often impacts
Operational Risk and Data Accuracy.
~50%
OPERATIONAL
RISKS
• Slow processing due to
manual nature and large
number of user defined tools
• Lack of contingency
planning resulting from
resource turnover
~20%
PRODUCTIVITY
• High cost to produce reports due
to extended processing time
~30%
DATA ACCURACY
AND VISIBILITY
• Manual intervention increases risks
• Lack of transparency in data requirements
• Traceability factor
• Difficult audit trail to trace data quality
USER DEFINED TOOLS
APPROACH TO EVALUATE UDTs
Copyright © 2017 Accenture. All rights reserved. 9
UDT assessment consists of three phases: develop inventory of tools, understand functionality
of each tool, and determine how each tool’s functionality should be provided in the strategic state.
DEFINITION
IDENTIFICATION DECOMPOSITION MIGRATION STRATEGY
• Utilize developed methodologies to
identify the inventory of UDTs and
prioritize them by business impacts
• Decomposition of prioritized UDTs
to understand current functionality,
requirements, and determine
sourcing gaps
• Based on the decomposition analysis
of UDTs identify tactical (quick wins)
and strategic solutions for permanent
elimination
• Identify UDTs used on reports and
schedules
• Determine product impact
• Develop UDT inventory for review
• Prioritize inventory for review
• Decompose UDT functionality and
document associated workflow
• Document data attributes
• Outline data transformations
• Review data sourcing for UDT
elimination or retention
• Determine UDT materiality and
business impact
• Identify tactical solution for sourcing
data gaps
• Develop strategic solution for
UDT reduction
• UDT inventory
• Prioritization metrics
• Workflows
• Critical attributes list
• Non-critical attributes
• Data sourcing analysis
• Tactical elimination plan
• Strategic elimination plan
ACTIVITIESDELIVERABLES
PURPOSE / USE
REGULATORY
OPERATIONAL
INFORMATIONAL
USER DEFINED TOOLS
IDENTIFICATION AND CLASSIFICATION OF UDTs
Copyright © 2017 Accenture. All rights reserved. 10
The identification phase helps develop an inventory of UDTs and classify them based on the
function, the purpose and use, and the criticality of each tool.
Identification Decomposition Migration Strategy
REPORTING FUNCTION
Required for the remediation of a regulatory response
(e.g. MRIA or reporting functionality) • Financial impacts
• Regulatory response (e.g.)
FINANCERISKANALYTICS
Impacts to critical components of the process
(e.g. reconciliation or approval)
• Data errors
• High operational risk
• Data accuracy
Informational tools used for investigative or analysis purposes
with little to no impact to regulatory or operational implications
• Data investigation
• Business analytics
HIGH
MEDIUM HIGH
LOW MEDIUM
UDT Classification
LEVELOFCRITICALITY
USER DEFINED TOOLS
COMPONENTS OF DECOMPOSITION ANALYSIS
Copyright © 2017 Accenture. All rights reserved. 11
For each UDT identified, a detailed analysis should be performed to understand the functionality, data
requirements, data mapping, and identify any potential gaps to be addressed in the strategic state.
Identification Decomposition Migration Strategy
MIGRATION
STRATEGY
• Document UDT purpose and
specific populated reports
• Identify impacted technologies
• Document user defined
tool workflows
FUNCTIONALITY
• Outline report aggregations, data
calculations, and derivations
• Identify data requirements used
within the workflow
• Inventory data by product
• Enhance data attributes by purpose,
timing, available sources, straight
through processing, etc.…
DATA REQUIREMENTS
• Confirm that documented
logic/transformations are accurate
• Validate data availability from
identified source systems
• Map data aggregations, calculations,
derivations, and requirements to report
DATA MAPPING
• Document sourcing gaps (manual data)
• Review system capabilities to
incorporate the functionality and
requirements of user defined
tools for elimination
• Document the business
impact of the user defined
tool and cost to eliminate
GAP ANALYSIS
PROCESS
• Pre-defined process documentation
• User defined tool classification methodology
ACCELERATORS
COLLECTION METHODS
• Developed approach for sourcing
requirements
PRIORITIZATION
• Gap assessment methodology
• Pre-defined rating criteria
USER DEFINED TOOLS
PRIORITIZATION METHODOLOGY – ILLUSTRATIVE
Copyright © 2017 Accenture. All rights reserved. 12
Each UDT should be prioritized based on business impact and ease of elimination criteria in order
to identify candidates for elimination in the tactical and strategic state.
Identification Decomposition Migration Strategy
UDT RATINGS BASED ON CRITERIA02
ID DEFINITIONS REGULATORY FINANCIAL PROCESS
BUSINESS
IMPACT
A1 T1 Verification High High Medium High
B1 Data Validation Medium Medium Medium Medium
C2 Pricing Macro High High Medium High
DEFINING PRIORITIZATION CRITERIA01
Business
Impacts Regulatory Financial Process
Ease of
Elimination Complexity
Cost to
Eliminate
Technology
MediumLow HighRating Criteria
Impact
PRIORITIZE BASED ON RATING03
RATING DESCRIPTIONS (CAN BE QUALITATIVE OR QUANTITATIVE)
HIGH: Regulatory or
severe impact to business
operations and requires
a high cost, long term
elimination effort.
MEDIUM: Financial
impact to business
operations and high cost
to eliminate UDT.
LOW: Process impact
requiring updates to
current technology.
Ease of Elimination
Low
High Low
High
Tactical and
Quick Wins
Strategic
A1
F1 C1
D1 B1
E1
COMPLEXITY
COST TO
ELIMINATE
TECHNOLOGY
EASE TO
IMPLEMENT
High High High High
Low Low Medium Low
Medium Medium Low Medium
USER DEFINED TOOLS
TACTICAL AND STRATEGIC ELIMINATION PLAN
TACTICAL SOLUTION STRATEGIC SOLUTION
Practical solutions that are utilized in the interim until a strategic
solution is developed. “Quick wins” and not a means to an end.
Solutions with a concrete and sustainable long- term impact.
The elimination plan details which tools can be removed, consolidated, or rationalized in the tactical
state as well as identify the enhancements required to the strategic tools.
Stale Tools
1
Consolidate Existing Tools
2
Rationalize Existing Tools
3 Develop new technology
Incorporate into
existing technology
Define new data
sourcing methods
Retain low impact tools
4
5
6
7
Identification Decomposition Migration Strategy
Copyright © 2017 Accenture. All rights reserved. 13
USER DEFINED TOOLS
MAINTAINING STRATEGIC UDTs
For UDTs that exist in the strategic state, external vendor tools provide functionality that helps
manage risks, automates data, compares data and facilitates UDT consolidation.
PROCESS
• Investigation and analytics
• Easily tracks changes
• UDT comparison
AUTOMATION
• Elimination of repetitive actions
• Efficient use of resources
• Improve business operations flexibility
UDT CONSOLIDATION
• Ease of use
• Ease of implementation
• Quick analysis
MANAGING RISKS
• Quickly scan spreadsheets to
understand potential risks and errors
• Monitor and manage spreadsheets
• Data integrity
RETAINED
USER
TOOLS
INVENTORYWORKFLOWMANAGEMENT
CONTROLSROBOTICSENABLEMENT
Copyright © 2017 Accenture. All rights reserved. 14
Identification Decomposition Migration Strategy
USER DEFINED TOOLS
ACCELERATORS
Accenture’s previous experience with elimination planning and UDTs has resulted in many
accelerator tools and capabilities to help quickly organize and execute.
ENTERPRISE
PERFORMANCE
MANAGEMENT
Provide an assessment of an
organization's UDTs against
preferred practices.
UDT DECOMPOSITION
PROCESS
Identification of core dimensions
across the “user to analysis”
functionality.
TACTICAL AND
STRATEGIC MIGRATION
METHODOLOGY
Tactical and strategic architecture
developed to improve governance
and overall costs.
Copyright © 2017 Accenture. All rights reserved. 15
THANK YOU
To find out more:
Accenture Regulatory Compliance Offering
https://www.accenture.com/us-en/service-regulatory-
remediation-compliance-transformation
Accenture Finance & Risk Blogs:
http://financeandriskblog.accenture.com/homepage/
16
https://www.linkedin.com/showcase/16183502
https://twitter.com/AccentureFSRisk (@AccentureFSRisk)
Follow us for our latest insights:
LEGEND
Copyright © 2017 Accenture. All rights reserved. 17
CFPB: Consumer Financial Protection Bureau
CFTC: U.S. Commodity Futures Trading Commission
ESFS: European System of Financial Supervision
FDIC: Federal Deposit Insurance Corporation
FHFA: Federal Housing Finance Agency
FINRA: Financial Industry Regulatory Authority
FRB: Federal Reserve Board
MRIA: Matters Requiring Immediate Attention
NAIC: National Association of Insurance Commissioners
NCUA: National Credit Union Administration
OCC: Office of the Comptroller of the Currency
RCSA: Risk Control Self Assessment
SEC: U.S. Securities and Exchange Commission
SOX: Sarbanes-Oxley Act
This document makes reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of
ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and
the lawful owners of such trademarks.
Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
ABOUT ACCENTURE
Accenture is a leading global professional
services company, providing a broad range of
services and solutions in strategy, consulting,
digital, technology and operations. Combining
unmatched experience and specialized skills
across more than 40 industries and all business
functions—underpinned by the world’s largest
delivery network —Accenture works at the
intersection of business and technology to help
clients improve their performance and create
sustainable value for their stakeholders. With
more than 394,000 people serving clients in
more than 120 countries, Accenture drives
innovation to improve the way the world works
and lives. Visit us at www.accenture.com
DISCLAIMER
This presentation is intended for general
informational purposes only and does not take
into account the reader’s specific circumstances,
and may not reflect the most current
developments. Accenture disclaims, to the fullest
extent permitted by applicable law, any and all
liability for the accuracy and completeness of the
information in this presentation and for any acts
or omissions made based on such information.
Accenture does not provide legal, regulatory,
audit, or tax advice. Readers are responsible for
obtaining such advice from their own legal
counsel or other licensed professionals.
Copyright © 2017 Accenture. All rights reserved. 18

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User Defined Tools - Regulatory Reporting

  • 2. TABLE OF CONTENT 2 USER DEFINED TOOLS SUMMARY HIGH PERFORMANCE FINANCIAL REPORTING FRAMEWORK FINANCIAL REPORTING PROCESS CAPABILITY MODEL ACCENTURE REGULATORY REPORTING OFFERINGS USER DEFINED TOOL ASSESSMENT APPROACH Copyright © 2017 Accenture. All rights reserved. What is a User Defined Tool? Impact of Manual Data Manipulation Approach to Evaluate UDTs Identification and Classification of UDTs Components of Decomposition Analysis Prioritization Methodology – Illustrative Tactical and Strategic Elimination Plan Maintaining Strategic UDTs Accelerators
  • 3. USER DEFINED TOOLS SUMMARY With the new and the ever complex external reporting landscape, Financial Institutions are faced with a variety of challenges involving manual intervention a.k.a. user defined tools: • Risks associated with manual adjustments • Operational risks • Data accuracy • Inaccurate report outputs • Difficult to track and audit Consequently, they require strategic solutions that effectively address these associated costs by: • Managing ongoing risks by facilitating controls around retained user tools • Reducing the usage of manual activities • Increasing the consistency and accuracy of information through automation Copyright © 2017 Accenture. All rights reserved. 3 Accenture has developed a tactical and strategic migration approach to assess the complexity and business impacts affecting User Defined Tools (‘UDT’). Accenture offers an Internal and External Regulatory Reporting Framework with a wide variety of offerings to aid our clients in solving new and complex challenges with solutions that focus on data quality, data sourcing, and centralizing capabilities creating efficiencies within the process.
  • 4. Note: Please see Legend slide for definition of acronyms HIGH PERFORMANCE FINANCIAL REPORTING FRAMEWORK Consolidating frameworks, processes, and technology create efficiencies across reporting functions. External / Internal Reporting • Same data can be used to populate reports across the regulatory landscape and for internal purposes reducing redundant activities MIS / Shareholders • With more accurate reporting results, financial results can be produced faster Functions • Cross function transparency can be created allowing for the dynamic integration of new systems BrokerDealer AssetManagement Insurance CapitalMarkets Bank Reporting Regulatory (External) OCC FDIC NCUA FRB SEC CFTC CFPB FHFA FINRA NAIC ESFS Basel Functions Risk Treasury Finance Human Resources Control Line of Business External Data (Market) Legal Workflow and Requirements • Straight through processing of information across all systems to help meet reporting needs Organization • Overarching controls and governance to help manage risk, with well communicated roles and responsibilities Technology • Seamless user experience to investigate, manage risk, and create new information and data BENEFITS OF CONSOLIDATION Internal Management Information System (MIS) and Shareholders Informational Sr. Management Operations Board Actuals Forecasting Support Organization Technology Workflow ModelingPolicy Training RCSA Procedures Resource Location Audit Business Rules Performance Metrics Calculators Aggregation Web Services Reporting Engine Technical Rules Batch Management Process Workflows and Requirements Sourcing and Validation Reconciliation Adjustments Transformation Distribution Data Management Investigation and Analysis Security / Audit / Controls Copyright © 2017 Accenture. All rights reserved. 4
  • 5. FINANCIAL REPORTING PROCESS CAPABILITY MODEL Level 1 Level 2 Level 3 Level 3 – Sub Category User Defined tools impact key areas of the reporting process slowing efficiency, increasing risk, and making it difficult to audit reporting. CORE WORKFLOWS AND REQUIREMENTS SUPPORTING WORKFLOW AND REQUIREMENTS Security / Audit / Control Investigation and Analytics Sourcing and Validation AdjustmentsData Management TransformationsReconciliation Report Preparation CannedEntitlementsData Sourcing Controls TransactionMetadata Management Formulas Drill Down Data Masking Capital ManagementTechnical Aggregated Capital Thresholds and Materiality Quality Assurance Report Changes and Maintenance Internal Quality ControlExternal Ad HocBusiness Derivation Rules Regulatory Thresholds SOX PerformanceData Accuracy Aggregation Rules Escalation Criteria Operations MarketRule Confirmation Escalation Tracking Retention and Archiving Operational DashboardManual UploadLineage and Traceability Error Resolution RiskModel Approval RCSAControls Model Definition and Enhancement Break Thresholds Versioning DerivationsResolution Restatement Data Quality Pro Forma ControlsAdjustment ApprovalData Approval Cross Report Metrics Model Governance Security ReportsSourcing Adjustment InventoryData Governance Calculations Mapping to General Ledger Data Mapping Validation Rules Research Variance Commentary AuditDatasets Report Submission AnalyticsException Tracking Aggregation Attestation Policy and ProceduresCapital Results Narrative Copyright © 2017 Accenture. All rights reserved. 5
  • 6. ACCENTURE REGULATORY REPORTING OFFERINGS Accenture has developed a set of seven key regulatory offerings to tackle current challenges in the regulatory reporting space. Copyright © 2017 Accenture. All rights reserved. 6 DESCRIPTIONVALUEPROPOSITION Regulatory Reporting Dashboard Standard dashboard components measuring the effectiveness of data processing and measurement of data improvement over time. User Defined Tool Assessment Approach Develop an approach for the assessment of manual tools for determining a tactical and strategic elimination strategy. Integrated Reporting Tool Set Implementation Framework outlining the standard process, capabilities, and technology components required to streamline reporting and centralize finance data for straight through processing. Data Quality Management Develop standard data quality management operating model (framework) for the identification, investigation, and resolution of data quality issues. Capability Design & Data Sourcing Development and design reporting processes and capabilities. Document key steps for data processing, populating reports and collecting key reporting data attributes. Target Operating Model and Governance Create target operating model and governance structure for regulatory reporting capability to allow for clear roles and responsibilities, ownership, process documentation, and governance. Regulatory Reporting Vendor Implementation Support the client’s implementation of regulatory reporting tools through vendor selection, business/ functional requirement gathering, tool configuration, and testing/go live support. • Increase automation • Improve report accuracy • Improve data quality • Reduce time to change • Reduce manual data • Increase automation • Improve report accuracy • Improve staff usage • Reduce manual data • Increase automation • Improve report accuracy • Improve staff usage • Reduce manual data • Improve data quality • Improve report accuracy • Improve data quality • Reduce regulatory actions Improve governance • Increase data oversight • Reduce risk • Improve time to report • Increase ownership • Improve governance • Reduce redundant processes and controls • Increase automation and functionality • Improve report accuracy • Reduce manual controls
  • 7. • Manual tools used to support the reporting process • Microsoft Excel® spreadsheets, Access databases commonly used for UDTs USER DEFINED TOOLS WHAT IS A USER DEFINED TOOL? • Potential user errors • Inaccurate reporting • Inefficient slow process • High overhead (labor costs) • Manage manual process and workflow • Information sourcing and storage • Development of reports Copyright © 2017 Accenture. All rights reserved. 7 User defined tools (‘UDT’) can lead to manual intervention into the regulatory reporting process. There are multiple drivers to help reduce the number of tools and to create structure around retained tools to manage ongoing risk. FUNCTIONSDEFINITION ON GOING COST
  • 8. USER DEFINED TOOLS IMPACT OF MANUAL DATA MANIPULATION Copyright © 2017 Accenture. All rights reserved. 8 Our experience indicates the manual manipulation of data often impacts Operational Risk and Data Accuracy. ~50% OPERATIONAL RISKS • Slow processing due to manual nature and large number of user defined tools • Lack of contingency planning resulting from resource turnover ~20% PRODUCTIVITY • High cost to produce reports due to extended processing time ~30% DATA ACCURACY AND VISIBILITY • Manual intervention increases risks • Lack of transparency in data requirements • Traceability factor • Difficult audit trail to trace data quality
  • 9. USER DEFINED TOOLS APPROACH TO EVALUATE UDTs Copyright © 2017 Accenture. All rights reserved. 9 UDT assessment consists of three phases: develop inventory of tools, understand functionality of each tool, and determine how each tool’s functionality should be provided in the strategic state. DEFINITION IDENTIFICATION DECOMPOSITION MIGRATION STRATEGY • Utilize developed methodologies to identify the inventory of UDTs and prioritize them by business impacts • Decomposition of prioritized UDTs to understand current functionality, requirements, and determine sourcing gaps • Based on the decomposition analysis of UDTs identify tactical (quick wins) and strategic solutions for permanent elimination • Identify UDTs used on reports and schedules • Determine product impact • Develop UDT inventory for review • Prioritize inventory for review • Decompose UDT functionality and document associated workflow • Document data attributes • Outline data transformations • Review data sourcing for UDT elimination or retention • Determine UDT materiality and business impact • Identify tactical solution for sourcing data gaps • Develop strategic solution for UDT reduction • UDT inventory • Prioritization metrics • Workflows • Critical attributes list • Non-critical attributes • Data sourcing analysis • Tactical elimination plan • Strategic elimination plan ACTIVITIESDELIVERABLES
  • 10. PURPOSE / USE REGULATORY OPERATIONAL INFORMATIONAL USER DEFINED TOOLS IDENTIFICATION AND CLASSIFICATION OF UDTs Copyright © 2017 Accenture. All rights reserved. 10 The identification phase helps develop an inventory of UDTs and classify them based on the function, the purpose and use, and the criticality of each tool. Identification Decomposition Migration Strategy REPORTING FUNCTION Required for the remediation of a regulatory response (e.g. MRIA or reporting functionality) • Financial impacts • Regulatory response (e.g.) FINANCERISKANALYTICS Impacts to critical components of the process (e.g. reconciliation or approval) • Data errors • High operational risk • Data accuracy Informational tools used for investigative or analysis purposes with little to no impact to regulatory or operational implications • Data investigation • Business analytics HIGH MEDIUM HIGH LOW MEDIUM UDT Classification LEVELOFCRITICALITY
  • 11. USER DEFINED TOOLS COMPONENTS OF DECOMPOSITION ANALYSIS Copyright © 2017 Accenture. All rights reserved. 11 For each UDT identified, a detailed analysis should be performed to understand the functionality, data requirements, data mapping, and identify any potential gaps to be addressed in the strategic state. Identification Decomposition Migration Strategy MIGRATION STRATEGY • Document UDT purpose and specific populated reports • Identify impacted technologies • Document user defined tool workflows FUNCTIONALITY • Outline report aggregations, data calculations, and derivations • Identify data requirements used within the workflow • Inventory data by product • Enhance data attributes by purpose, timing, available sources, straight through processing, etc.… DATA REQUIREMENTS • Confirm that documented logic/transformations are accurate • Validate data availability from identified source systems • Map data aggregations, calculations, derivations, and requirements to report DATA MAPPING • Document sourcing gaps (manual data) • Review system capabilities to incorporate the functionality and requirements of user defined tools for elimination • Document the business impact of the user defined tool and cost to eliminate GAP ANALYSIS PROCESS • Pre-defined process documentation • User defined tool classification methodology ACCELERATORS COLLECTION METHODS • Developed approach for sourcing requirements PRIORITIZATION • Gap assessment methodology • Pre-defined rating criteria
  • 12. USER DEFINED TOOLS PRIORITIZATION METHODOLOGY – ILLUSTRATIVE Copyright © 2017 Accenture. All rights reserved. 12 Each UDT should be prioritized based on business impact and ease of elimination criteria in order to identify candidates for elimination in the tactical and strategic state. Identification Decomposition Migration Strategy UDT RATINGS BASED ON CRITERIA02 ID DEFINITIONS REGULATORY FINANCIAL PROCESS BUSINESS IMPACT A1 T1 Verification High High Medium High B1 Data Validation Medium Medium Medium Medium C2 Pricing Macro High High Medium High DEFINING PRIORITIZATION CRITERIA01 Business Impacts Regulatory Financial Process Ease of Elimination Complexity Cost to Eliminate Technology MediumLow HighRating Criteria Impact PRIORITIZE BASED ON RATING03 RATING DESCRIPTIONS (CAN BE QUALITATIVE OR QUANTITATIVE) HIGH: Regulatory or severe impact to business operations and requires a high cost, long term elimination effort. MEDIUM: Financial impact to business operations and high cost to eliminate UDT. LOW: Process impact requiring updates to current technology. Ease of Elimination Low High Low High Tactical and Quick Wins Strategic A1 F1 C1 D1 B1 E1 COMPLEXITY COST TO ELIMINATE TECHNOLOGY EASE TO IMPLEMENT High High High High Low Low Medium Low Medium Medium Low Medium
  • 13. USER DEFINED TOOLS TACTICAL AND STRATEGIC ELIMINATION PLAN TACTICAL SOLUTION STRATEGIC SOLUTION Practical solutions that are utilized in the interim until a strategic solution is developed. “Quick wins” and not a means to an end. Solutions with a concrete and sustainable long- term impact. The elimination plan details which tools can be removed, consolidated, or rationalized in the tactical state as well as identify the enhancements required to the strategic tools. Stale Tools 1 Consolidate Existing Tools 2 Rationalize Existing Tools 3 Develop new technology Incorporate into existing technology Define new data sourcing methods Retain low impact tools 4 5 6 7 Identification Decomposition Migration Strategy Copyright © 2017 Accenture. All rights reserved. 13
  • 14. USER DEFINED TOOLS MAINTAINING STRATEGIC UDTs For UDTs that exist in the strategic state, external vendor tools provide functionality that helps manage risks, automates data, compares data and facilitates UDT consolidation. PROCESS • Investigation and analytics • Easily tracks changes • UDT comparison AUTOMATION • Elimination of repetitive actions • Efficient use of resources • Improve business operations flexibility UDT CONSOLIDATION • Ease of use • Ease of implementation • Quick analysis MANAGING RISKS • Quickly scan spreadsheets to understand potential risks and errors • Monitor and manage spreadsheets • Data integrity RETAINED USER TOOLS INVENTORYWORKFLOWMANAGEMENT CONTROLSROBOTICSENABLEMENT Copyright © 2017 Accenture. All rights reserved. 14 Identification Decomposition Migration Strategy
  • 15. USER DEFINED TOOLS ACCELERATORS Accenture’s previous experience with elimination planning and UDTs has resulted in many accelerator tools and capabilities to help quickly organize and execute. ENTERPRISE PERFORMANCE MANAGEMENT Provide an assessment of an organization's UDTs against preferred practices. UDT DECOMPOSITION PROCESS Identification of core dimensions across the “user to analysis” functionality. TACTICAL AND STRATEGIC MIGRATION METHODOLOGY Tactical and strategic architecture developed to improve governance and overall costs. Copyright © 2017 Accenture. All rights reserved. 15
  • 16. THANK YOU To find out more: Accenture Regulatory Compliance Offering https://www.accenture.com/us-en/service-regulatory- remediation-compliance-transformation Accenture Finance & Risk Blogs: http://financeandriskblog.accenture.com/homepage/ 16 https://www.linkedin.com/showcase/16183502 https://twitter.com/AccentureFSRisk (@AccentureFSRisk) Follow us for our latest insights:
  • 17. LEGEND Copyright © 2017 Accenture. All rights reserved. 17 CFPB: Consumer Financial Protection Bureau CFTC: U.S. Commodity Futures Trading Commission ESFS: European System of Financial Supervision FDIC: Federal Deposit Insurance Corporation FHFA: Federal Housing Finance Agency FINRA: Financial Industry Regulatory Authority FRB: Federal Reserve Board MRIA: Matters Requiring Immediate Attention NAIC: National Association of Insurance Commissioners NCUA: National Credit Union Administration OCC: Office of the Comptroller of the Currency RCSA: Risk Control Self Assessment SEC: U.S. Securities and Exchange Commission SOX: Sarbanes-Oxley Act
  • 18. This document makes reference to trademarks that may be owned by others. The use of such trademarks herein is not an assertion of ownership of such trademarks by Accenture and is not intended to represent or imply the existence of an association between Accenture and the lawful owners of such trademarks. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. ABOUT ACCENTURE Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network —Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 394,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com DISCLAIMER This presentation is intended for general informational purposes only and does not take into account the reader’s specific circumstances, and may not reflect the most current developments. Accenture disclaims, to the fullest extent permitted by applicable law, any and all liability for the accuracy and completeness of the information in this presentation and for any acts or omissions made based on such information. Accenture does not provide legal, regulatory, audit, or tax advice. Readers are responsible for obtaining such advice from their own legal counsel or other licensed professionals. Copyright © 2017 Accenture. All rights reserved. 18