Insurers are embracing digital as a catalyst for change. However, many will struggle to achieve the advantages they’re hoping for. Many insurers are just starting to recognize the talent changes that the future will demand. To thrive in the years ahead, insurers need workforces that are lean, agile and willing to embrace change. Advances in mobile technologies, software, and analytics will change the nature of work for many employees—requiring new or advanced skills. Insurers that act upon the talent implications of digital disruption and focus on developing the workforce of the future will be recognized as leaders in an industry transformed.

1. Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. 1
The insurance workforce
of the future:
Why will so many insurers fail to
achieve their potential?

2. 2Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Insurers are embracing digital
as a catalyst for
change.
But there’s one key element that could hold them back:
TALENT

3. 3Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Yet insurers need new skills to become
“digital ready,” from the STEM skills that
are increasingly competitive to hire for, to
softer skills like problem solving,
creativity and flexibility.
2%
Only 2% of soon-to-be-grads
express interest in working for
an insurance company.

4. 4Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
HOW CAN INSURERS GET AHEAD OF THE TALENT CURVE?

5. 5Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
HOW CAN INSURERS GET
AHEAD OF THE TALENT
CURVE?
1
Transform the employee experience
and take a page from the customer
playbook to engage, delight and
retain talent.

6. 6Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
HOW CAN INSURERS GET
AHEAD OF THE TALENT
CURVE?
2
Re-invent on the job learning to get
new hires up to speed and reskill
existing workers to meet the
challenges of a fast-paced, dynamic
workplace.

7. 7Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
HOW CAN INSURERS GET
AHEAD OF THE TALENT
CURVE?
3
Re-shape the talent supply chain
through new strategies like
partnerships with startups, online
exchanges and crowdsourcing
platforms.

8. 8Copyright © 2015 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
LEARN MOREabout how insurers can get the talent they
need with our full report:
The insurance workforce of the future:
Why will so many insurers fail to achieve their potential?