Stop trying to be Spotify. You can't copy another organization's culture, but you CAN modify structures to influence a shift to a different culture.

1. culture
follows
structure
@jasonlittle #darefest

2. are
you
ready?

3. here
we
go…

4. get
off
your
seat!
uno!
dos!
tres!
don’t
be
shy!I
dare
you
to
get
up!join
me
on
stage?
my
wife
is
way
better
at
this
than
me…

5. Give
yourself
a
round
of
applause!

6. Benjamin
Franklin
said:
There
are
three
types
of
people
in
this
world…
those
that
do
agile
those
that
be
agile
those
who
think
SAFe
is
a
good
idea

7. Benjamin
Franklin
said:
There
are
three
types
of
people
in
this
world…
those
that
do
agile
those
that
be
agile
those
who
think
SAFe
is
a
good
idea
MOVERS
MOVEABLES
IMMOVEABLES

8. MOVERS

9. MOVABLES

10. IMMOVABLES
THERE WILL BE NO AGILE,
BOY. I SHALL ENJOY
WATCHING YOU QUIT.

11. Movers
Lone
Nut
1st
and
2nd
followers
Movables
Immoveables

12. change
happens

13. change
happens

14. change
happens

15. change
happens

16. change
happens

17. we
wanna
be
spotify!
a
fool
proof
plan…
Spotify
Installalation
1 of 12

18. Spotify Installation Process
Please wait while the system copies the DNA of all Spotify employees, and
invents a way to replicate how people think and interact from a company
that is completely different from the utterly fucked company that is yours.
Renaming Communities of Practices to Guilds…
Purchasing enterprise JIRA because stickies don’t work here…
Implementing punishment scheme for squads that underperform…
Installing mandatory innovation time at 1pm every tuesday…
Renaming functional departments to Chapters…
done
Critical Error: Tried Doing Agile instead of
Being Agile. Installation will now revert.
done
done
done

19. Firing Agile Coaches…
Preparing bad performance reviews for managers and staff…
Preparing year end bonuses for executive team…
Unable to un-install Agile. Teams have gone
rogue. Run for your life.
Spotify Un-Installation Process
Please wait while the system exercises the demons…

20. Agile
An error has occurred. To continue:
Press Enter to download SAFe, or
Press CTRL-ALT-DEL to restart your organization.
Your movers will quit, and your immovables will say
‘I TOLD YOU SO’
Press any key to continue _

21. you
cannot
copy
any
organization’s
culture

22. you
can
copy
their
structures…and
see
what
happens

23. you
cannot
change
your
culture

24. you
can
help
culture
emerge
by
changing
structure

25. Culture
is
shaped
by
the
worst
behaviour
the
leader
is
willing
to
tolerate.
or…
Gruenter
and
Whitaker

26. Culture
is
shaped
by
the
best
behaviour
the
leader
is
willing
to
amplify.
Jurgen
Appelo

27. Fighting specialization with more
specialization
HR Change AgileAgile
Pilot
Team
Organizational
Debt

28. @jasonlittle

29. Structure
guides
our
behaviour

30. We
*know*
organizations
are
complex.
But
normal
people
DON’T
CARE
about
complex
adaptive
systems
and
they
DON’T
CARE
about
cynefin
either

31. DEV
QA
PM
BA
Agile
Pilot
Team
‘agile
stuff’
gets
added,
organizational
debt
and
‘old’
policies
are
kept
in
place
MGR
MGR
MGR
MGR
Exec
Exec
Exec

32. Meet
Bob
In
1981…

33. Rumour
Mill
Jane
carpools
with
3
other
people
and
sits
within
an
earshot
of
the
CEO’s
office.

36. Barriers
to
Agility
0
15
30
45
60
2006 2007 2008 2010 2011 2012 2013 2014
Lack of Management Support
Lack of Skill
General Resistance to Change
Failure to Change Culture

37. change
fails
often
1995
–
Kotter:
30%
1998
–
Turner
and
Crawford:
33%
2005
–
Procsi:
29%
2008
–
Mckinsey:
30%
2011
–
Standish
Group:
34%
Hammer
and
Champy
–
1993
Beer
and
Nohria
–
2000
Senturia
–
2008
or
does
it?

38. change
is
hard
Succeeds
~30%
of
the
time
Partially
succeeds
~56%
of
the
time
outright
fails
~18%
of
the
time

39. Change
fails
70%
of
the
time!
stop
perpetuating
that
lie!!
please take a moment to take a picture and tweet.

40. Without
deviations
from
the
norm,
progress
isn’t
possible.
Frank
Zappa

41. Emerging
Trends
2-­‐speed
IT
dual
operating
systems
company
inside
a
company
off-­‐brand
strategies
Horizon
thinking

42. Stop
Immediately
Agile
pilot
teams
and
value
streams
VP
of
Agile,
or
VP
of
Innovation
Forcing
managers
to
manage
agile
and
traditional
teams
budgeting
and
scheduling
transformation

43. @jasonlittle
but what can
I do?
@jasonlittle

44. Some
Ideas
Stalking
Social
Media
Lead
by
Example
Take
one
for
the
team

45. Have
a
conversation

46. Thank
you
http://leanchange.org
@jasonlittle
Darefest
Lean
Change
Agent
Course
(SOLD
OUT)
Next
Workshop:
Nov
19
-­‐
20:
London,
UK