1. Patient & Family
Right
Maintaining Patient’s Rights to receive
relevant information and participate in
care process

2. Objective
 To fulfill the ethical commitment of HMG to patients
and community.
 To respect patients rights to participate in their care
process.

3. Definition
Are those authorized by the conscious, mentally sound adult
patient to receive information about his/her health status and to
participate in his/her care decision.
In case patient is unconscious, infant, or mentally retarded, or
not adult
father, mother, adult son and daughters, adult brother and
sister.
Husband, wife.
Grandfather.
Sponsor, Guardian, court

4. Once the provisional diagnosis is reached/ confirmed or
before admission
The conscious patient or significant others have the right
to know
 nature of illness and initial diagnosis and patient’s
condition.
 proposed care or treatment plan.
 the identity of the physicians who will be involved in the
treatment care plan
 potential benefits.
 expected complication with possibility of surgery if
needed.
 Possible alternatives and expected percentage of
success.
 expected the length of admission, cost of treatment.

5. The Treating Doctor Responsibility
 all mentioned above.
 treated doctor shall ensure that all of the above
informed and understood by the patients or the next kin .
 Patient Relations Department must informed to
reassure that all of the above are understood correctly in
case there was lack of communication .
 documentation in patient teaching record .
In case patient refuse the treatment, treated doctor must
inform the patient / significant others, about the
consequences and the responsibilities of the decision
taken.
 discharge medical advice must be signed by all and
kept in the patient file (DAMA).

6.  in case Patient or the Guardian is
welling to seek for second opinion
from inside or outside the hospital
The concern staff should
respond appropriately to requests of a
second consultation for opinion if
necessary

7. All Clinical Staff Responsibility
 Allow patient and their families to fully participate in
decisions about their care, treatment , and services.
 Patients shall be informed about their diagnosis,
options for care, treatment and services in simple words
(Layman’s Term), and how they can participate .
 supporting and urging the patients to discus the
treatment plan with the physician who will answer all
questions in understood way.
 respecting the preferences and choices of the patients.
 all involving staff should work as union to achieve the
optimum target of the treatment care plan.
 respect the patient believes and protect the patient
privacy all the time

8. The patient shall
identify his/her
designee and
decision maker upon
admission .

9. Patients Services Responsibility
Patients shall be informed of their responsibilities by a
“Patient Information Handbook” which include and not
limited to :
 Patients' Rights and Responsibilities.
 Visiting Hours.
 No Smoking Policy.
 Use of electrical appliances.
 Home Medication.
 Safety of Belongings.

10. The hospital leaders shall
provide the emergency medical
care in the emergency
department for all life
threatening cases based on
Saudi MOH Policy regardless of
their ability to pay in the private
hospitals

11. Summary – HMG Policy
(HMG/RYN/PFR/003)
 It is the policy of Dr. Sulaiman Al-Habib
Hospital that all Physicians and nurses
should involve the patient, the patient's
designee or the patient's family as
appropriate, to assist the patient in making
informed decisions about treatment offered,
by giving them accurate and honest
information .
as long as to promote the patient’s right to participate in

12. Thank You
Presented By
Ahmad Thanin