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Makeshop
An experiment in crea-vity, 

collabora-on and ci-es
Ajay Rajani & ZeShan Malik | May 2017


“The Crea&ve Economy is increasingly
the beacon for top talent”
- Steve Denning, Forbes
- Haydn Shaughnessy & Nick Vitalari

The Pla-orm Economy
“Today’s scale takes place 

through ecosystems of freely
collabora&ng third par&es”
Major shi>s are in process
An unbundling

economy

The freelance economy is here

and growing.



44% of millennials already have a
side gig, and up to 50% of our
workforce will be freelancers by
2025.
Increasing demand 

for crea4ves

AutomaMon is eliminaMng rouMne
work & increasing demand for
creaMve skills. 



Global demand for creaMve
services is growing faster than
any other sector (~15% annually).
But we’re just catching up…
It’s s&ll really hard for
individual people & small
teams to get creaMve help
when they want it.
Agencies have unreasonable
minimums.
Difficult to build trust with
freelancers through strictly
digital porUolios.
1
2
3 Millions work from
coffeeshops and co-working
spaces, but few collaborate
with those around them.
- Richard Florida,

City Lab @ University of Toronto
UlMmately, the global crea&ve
economy revolves around and is
powered by ci&es.
Enter Makeshop
“Genius Bar” for creaMve
projects & needs, distributed
across urban coffeeshop(s).
Top-level crea-ve talent on call
to help you design, write and
create beauMful things.
Find and book slots at local
coffeeshops with creaMves
who match your needs.
1
2
3
Op=onal: enable parMcipaMng
venues with machine baristas
to offer delicious coffee for
cheap and futurize enMre
experience.
Makeshop v1: May 2017
- Delicious coffee, drinks & pastries

- 4-5 brilliant copywriters and designers on site at
all Mmes

- 30 mins of crea&ve consul&ng or feedback on
things like design and copywriMng for free. $30 for
every 30 mins therea]er. 

- Exclusive “Creator’s Kit” with Mps on ge^ng the
most out of creaMve collaboraMons & brainstorming
exercises
One day pop-up at Ke=leSpace NY


M a k e s h o p
C r e a t o r K i t 

K
S
M P
G e t t i n g t h e m o s t o u t o f
c r e a t i v e c o l l a b o r a t i o n
Download here
Makeshop v1: May 2017
- 2 designers / 3 copywriters on site



- 55 requests for bookings / $0 in markeMng



- 26 appointments granted / limited capacity



- 35% extended for add’l 30 mins / $30 cost



- Avg raMng of Mme with creaMve: 7.6 / 10
The results
Special thanks to our sponsors
The Creatives
Bianca Van der Meulen

Cofounder, Sunbird Crea=ve
Strategy & Copywri/ng
Anna KonstanMnova

Brand Strategist
Alex Portrera
Copywriter & CRO Expert
Graphic Design & Art
Amanda Giuffre
Founder, Constant Crea=ve
Collin Arnold
Art Director, Kelton Global
The Patrons
A few of the (26) fine folks we had the pleasure to serve:
Drew Fabrikant

Founder & CEO
Top Agents
Brand iden&ty 

for his startup
Andrew Levine

Cofounder & CMO
Green MaMers

Design and story 

for sales kit
Lauren Wood
MarkeMng

Compass
Name & copy for

ac&vism side project
Geoffrey Weg
Formerly

Betaworks, Techstars
UI/Design feedback on 

new web project
Candice Rathgeber
Brand/InnovaMon

Lion
Posi&oning for

new bag brand
Tes&monials
“I've never done anything like that before! 

I felt so crea=vely juicy and loved the folks I got to connect with.
It's such a cool idea and worked out great. If you can figure out how to consistently
match people with the right crea=ves, I think this will really take off!
GeTng feedback on the branding/posi=oning work ive done so far 

and having someone to bounce off/jam — was so valuable.
Having access to 1 hr of one-on-one communica=on with a brilliant
designer & copywriter was perfect for my project. 

The advice I got was fantas-c.
I think the mission behind connec=ng crea=ve talent with makers/
entrepreneurs is great. I got some terrific advice.
Key Learnings
Who came?
- 20 individuals represenMng various startups across the tech, social media,
entertainment and fashion spaces
- 3 solopreneurs
- 3 agencies
Why did they come?
- 15 came for copy help, 11 came for design help
What did they enjoy?
- 95% of patrons surveyed relayed that they sincerely enjoyed brainstorming,
collaboraMng and/or ge^ng 1-on-1 advice from our experts
- 90% of patrons surveyed said they would aiend another Makeshop
What could improve?
- 10% of patrons surveyed want beier matching with creaMves
- 20% of patrons surveyed wished payment experience was beier 

- 15% of patrons surveyed expressed desire to to pay upfront for longer period
What’s Next (Makeshop v2)
Coming July 2017
- Run the pop-up for longer period of &me (e.g. 3-4 days)
- PotenMally offer/test it at more than one loca&on at once
- Let people book more than 30 minutes in advance

- Eliminate ‘free trial’; creaMve Mme is valuable
- Provide more structure/guidance on expectaMons & goals for sessions
- Prepare crea&ves more specifically prior to meeMng

- Build/assemble more tech to streamline booking and check-in experience
What we’re looking for
Loca4ons &
Venues


Coffeeshops & co-
working spaces
interested in new
models for collaboraMon
& driving add’l traffic.
Crea4ve 

Talent

Copywriters, graphic
designers & the like
interested in meeMng
potenMal clients &
contribuMng to their
local ecosystem.
Partners &
Sponsors

Specifically looking for
help with online booking,
on-site logisMcs, food/
snacks, coffee & creaMve
educaMon/business
coaching.
Three key ways you can help
ajay@nexBhq.com zeshan@brandathon.io
We’d love to hear your thoughts
Get in touch

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Makeshop V1

  • 1. Makeshop An experiment in crea-vity, 
 collabora-on and ci-es Ajay Rajani & ZeShan Malik | May 2017
  • 2. 
 “The Crea&ve Economy is increasingly the beacon for top talent” - Steve Denning, Forbes
  • 3. - Haydn Shaughnessy & Nick Vitalari
 The Pla-orm Economy “Today’s scale takes place 
 through ecosystems of freely collabora&ng third par&es”
  • 4. Major shi>s are in process An unbundling
 economy
 The freelance economy is here
 and growing.
 
 44% of millennials already have a side gig, and up to 50% of our workforce will be freelancers by 2025. Increasing demand 
 for crea4ves
 AutomaMon is eliminaMng rouMne work & increasing demand for creaMve skills. 
 
 Global demand for creaMve services is growing faster than any other sector (~15% annually).
  • 5. But we’re just catching up… It’s s&ll really hard for individual people & small teams to get creaMve help when they want it. Agencies have unreasonable minimums. Difficult to build trust with freelancers through strictly digital porUolios. 1 2 3 Millions work from coffeeshops and co-working spaces, but few collaborate with those around them.
  • 6. - Richard Florida,
 City Lab @ University of Toronto UlMmately, the global crea&ve economy revolves around and is powered by ci&es.
  • 7. Enter Makeshop “Genius Bar” for creaMve projects & needs, distributed across urban coffeeshop(s). Top-level crea-ve talent on call to help you design, write and create beauMful things. Find and book slots at local coffeeshops with creaMves who match your needs. 1 2 3 Op=onal: enable parMcipaMng venues with machine baristas to offer delicious coffee for cheap and futurize enMre experience.
  • 8. Makeshop v1: May 2017 - Delicious coffee, drinks & pastries
 - 4-5 brilliant copywriters and designers on site at all Mmes
 - 30 mins of crea&ve consul&ng or feedback on things like design and copywriMng for free. $30 for every 30 mins therea]er. 
 - Exclusive “Creator’s Kit” with Mps on ge^ng the most out of creaMve collaboraMons & brainstorming exercises One day pop-up at Ke=leSpace NY 
 M a k e s h o p C r e a t o r K i t 
 K S M P G e t t i n g t h e m o s t o u t o f c r e a t i v e c o l l a b o r a t i o n Download here
  • 9. Makeshop v1: May 2017 - 2 designers / 3 copywriters on site
 
 - 55 requests for bookings / $0 in markeMng
 
 - 26 appointments granted / limited capacity
 
 - 35% extended for add’l 30 mins / $30 cost
 
 - Avg raMng of Mme with creaMve: 7.6 / 10 The results Special thanks to our sponsors
  • 10. The Creatives Bianca Van der Meulen
 Cofounder, Sunbird Crea=ve Strategy & Copywri/ng Anna KonstanMnova
 Brand Strategist Alex Portrera Copywriter & CRO Expert Graphic Design & Art Amanda Giuffre Founder, Constant Crea=ve Collin Arnold Art Director, Kelton Global
  • 11. The Patrons A few of the (26) fine folks we had the pleasure to serve: Drew Fabrikant
 Founder & CEO Top Agents Brand iden&ty 
 for his startup Andrew Levine
 Cofounder & CMO Green MaMers
 Design and story 
 for sales kit Lauren Wood MarkeMng
 Compass Name & copy for
 ac&vism side project Geoffrey Weg Formerly
 Betaworks, Techstars UI/Design feedback on 
 new web project Candice Rathgeber Brand/InnovaMon
 Lion Posi&oning for
 new bag brand
  • 12. Tes&monials “I've never done anything like that before! 
 I felt so crea=vely juicy and loved the folks I got to connect with. It's such a cool idea and worked out great. If you can figure out how to consistently match people with the right crea=ves, I think this will really take off! GeTng feedback on the branding/posi=oning work ive done so far 
 and having someone to bounce off/jam — was so valuable. Having access to 1 hr of one-on-one communica=on with a brilliant designer & copywriter was perfect for my project. 
 The advice I got was fantas-c. I think the mission behind connec=ng crea=ve talent with makers/ entrepreneurs is great. I got some terrific advice.
  • 13. Key Learnings Who came? - 20 individuals represenMng various startups across the tech, social media, entertainment and fashion spaces - 3 solopreneurs - 3 agencies Why did they come? - 15 came for copy help, 11 came for design help What did they enjoy? - 95% of patrons surveyed relayed that they sincerely enjoyed brainstorming, collaboraMng and/or ge^ng 1-on-1 advice from our experts - 90% of patrons surveyed said they would aiend another Makeshop What could improve? - 10% of patrons surveyed want beier matching with creaMves - 20% of patrons surveyed wished payment experience was beier 
 - 15% of patrons surveyed expressed desire to to pay upfront for longer period
  • 14. What’s Next (Makeshop v2) Coming July 2017 - Run the pop-up for longer period of &me (e.g. 3-4 days) - PotenMally offer/test it at more than one loca&on at once - Let people book more than 30 minutes in advance
 - Eliminate ‘free trial’; creaMve Mme is valuable - Provide more structure/guidance on expectaMons & goals for sessions - Prepare crea&ves more specifically prior to meeMng
 - Build/assemble more tech to streamline booking and check-in experience
  • 15. What we’re looking for Loca4ons & Venues 
 Coffeeshops & co- working spaces interested in new models for collaboraMon & driving add’l traffic. Crea4ve 
 Talent
 Copywriters, graphic designers & the like interested in meeMng potenMal clients & contribuMng to their local ecosystem. Partners & Sponsors
 Specifically looking for help with online booking, on-site logisMcs, food/ snacks, coffee & creaMve educaMon/business coaching. Three key ways you can help
  • 16. ajay@nexBhq.com zeshan@brandathon.io We’d love to hear your thoughts Get in touch