In this session, Jeffrey Phillips examines the critical questions you should ask as you establish an open innovation framework: which technologies or ideas? Which partners and how many? Which methods? By taking a strategic approach to open innovation, you’ll find the right ideas or partners more effectively, and you’ll accelerate new products to market more quickly.
3. About Jeffrey Phillips
Jeffery Phillips
Jeffrey is a senior consultant and leads our consulting practice. He is responsible
for thought leadership, project engagements and business development.
Jeffrey has led innovation projects in the US, Western Europe, South Africa, Latin
American, Malaysia, Dubai and Turkey. He has expertise in the entire “Front End
of Innovation”, with specific focus on trend spotting and scenario planning,
obtaining customer insights, defining an innovation process and open
innovation. He is the author of three books about innovation, Relentless
Innovation, 20 Mistakes Innovators Make and Make us more Innovative. He also
writes the Innovate on Purpose blog, which ranks as one of the top blogs about
innovation.
5. • Brief OVO Introduction
• Closed and Open Innovation
• Types and Methods
• The future of (open) innovation
6. About OVO
• OVO is a consulting firm helping our clients build
sustainable innovation capabilities.
• We work primarily with large, distributed
organizations that seek to make innovation an
internal, consistent, repeatable capability
• We believe innovation can become a core
capability, backed by a definitive process or
approach and trained, engaged advocates
9. Innovation best practices
• Get lots of ideas
• Use diverse teams, built
of people with different
experiences, different
perspectives
• Combine ideas and
technologies; build on
existing ideas
• Explore/Discover/
Experiment
18. The best innovation comes from….
Lots of ideas
Diverse Perspectives
IP and Technology
19. Question: can my company do internal innovation effectively without
tapping into the ideas, intellectual property and technology available
in the global marketplace?
24. “Closed” Innovation
For the purposes of this
discussion we’ll define “closed”
innovation as innovation activities
that rely exclusively on the ideas,
insights and technologies of the
company. No external
participation or insights will be
involved.
26. Advantages / Disadvantages
Advantages
• Rely only on internal
team
• Faster to conduct
• No need to educate the
team
• Far fewer intellectual
property concerns
• Full ownership of ideas
Disadvantages
• Idea scope may be
constrained
• May lack critical
knowledge or insights
• May be unaware of
emerging trends, ideas
or technologies
28. “Open” Innovation
Open innovation is an umbrella
term that describes a range of
techniques to search for, find,
acquire and implement new
ideas, intellectual property,
technologies or products, OR
to spin out the same to other
companies.
29. The book that defined it
In 2005 Henry Chesbrough
published Open Innovation,
which was one of the first
books to name and define
the activities surrounding
what we now call open
innovation.
30. Open Innovation Types
Technique Definition Partners
Technology
Scouting
Internal resources or external teams seeking emerging research or technologies that can address product challenges
PreScouter
Lux Research
Contests
Broadcast challenges to a selected population that seek solutions to a specific problem. For example, BP created a
contest after the Gulf Oil spill seeking ideas to remove crude oil from the Gulf waters. Anyone was welcome to
submit ideas or technologies. This was an Open, public contest, but the way the contest is framed and publicized, and
who is allowed to respond, can be moderated.
Hyve
Hype
Spigit
Blind RFPs
Firms provide a means to connect a firm seeking a new solution or technology with “solvers” through a blind
matching process. The firm seeking a new technology develops an “RFP” with specific technical specifications.
NineSigma, Innocentive and other firms solutions like them publish these RFPs and seek responses. These firms
provide some initial validation of the proposed solutions and can make introductions as appropriate.
NineSigma
Innocentive
Crowd-
Sourcing
Crowdsourcing is similar to a contest in that a firm seeking ideas implements a “suggestion box” or other means of
capturing ideas for products or solutions from its customers. Dell’s IdeaStorm site is probably the most well-known.
In just over seven years of operation, the site has received almost 22,000 ideas and over 500 of those ideas have been
implemented.
IdeaScale
Wazoku
Chaordix
Vetted
Partnerships
P&G’s Connect+Develop partnerships represent co-development or joint development “Open Innovation”
relationships. P&G identifies key suppliers, partners and even competitors to work with, reducing barriers and
sharing more information. These vetted partnerships are similar to work Hollister has done with its trusted suppliers.
DSM
Sponsored
Research
Working with universities or research institutions to indicate specific areas of vital research or actually sponsor
research is another way to develop Open Innovation and acquire new technologies or products.
Various
Institutions
Brokers/
KOLs/
Conferences
Many industry conferences and VC conferences are also Open Innovation venues, seeking to connect entrepreneurs
and small businesses that have interesting new technologies with larger businesses who may wish to acquire or
license those technologies. Key Opinion Leaders (KOLs) can introduce or act as brokers
EpiCenterIP
Tynax
31. Advantages / Disadvantages
Advantages
• Broader array of ideas, IP
and technologies to
choose from
• Broader array of
expertise
• No need to reinvent the
wheel
• May combine ideas,
channels and business
models
Disadvantages
• May expose some of
your strategic thinking
to 3rd parties
• Ideas/technologies may
come at a cost
• Legal/IP issues;
ownership issues
35. Open Innovation Techniques
• Different Open Innovation techniques introduce varying amounts of risk and
provide different kinds of ideas or technologies.
• While all techniques are viable, innovation teams must choose carefully according
to their needs and expectations
• The techniques are plotted according to the instructions offered and number of
companies to invite – using an OVO matrix
354/24/2017
These techniques
require close relationships
and deeper discussions
to provide results
These techniques
expose strategic goals to
a broader audience
These techniques often
lead to ideas or further
research rather than solutions
46. (Open) Innovation Future
• No distinctions
• Broaden the definition
• Speed and agility
• Organize platforms and
ecosystems
• Achieving experiences
51. To what end?
• Products
• Linked to platforms
• Supported/Surrounded
by ecosystem partners
• Seamlessly linked to
provide a total
customer experience
Product
Platform
Ecosystem
Experience
52. Implication
• Start with the
customer’s experience
goals in mind
• Determine which
solution partners we
need
• Define the appropriate
open innovation
methods or tools to
invite them in
From Sinek’s book Start with Why
53. Two ecosystem approaches
Same ecosystem partners (Carriers, software developers, musicians, etc)
Different methods (Dictate the platform and ecosystem versus encourage
developers for the platform)
55. Old closed/open innovation
• Examine ideas and
technologies
• Identify interesting
capabilities
• Develop a product
• Promote to customers
New innovation
• Define “experiences to
be had” that customers
want
• Identify relevant
platforms and
ecosystem partners
• Build relationships and
prototype experiences
58. Cultural Change
• Where the idea is from
doesn’t matter, what
matters is that it drives
value for customers
• Need to eliminate the
“Not Invented Here (NIH)”
mentality
• Must view third parties as
partners rather than
competitors. Find a way to
get to “yes”