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e Le arning 2.0
IS PI Lo s Ang e le s - No ve mbe r 2007


                  Tony Karrer, Ph.D.
                  CEO, TechEmpower, Inc.
                  akarrer@techempower.com
                  http://eLearningTech.blogspot.com
Wo rk and Le arning S kills
                     Re c e nt S urve y Re s ults


                                Abilities today
                          1.


                                                    Adept
                                         Novice
                           Stagnant


     Ne w knowle dg e
1.
     a nd improve me nt
     a c tivitie s


                               Current




                                                            2
Is Work and Le arning Changing ?


    Enviro nment?
•
    – P a c e , Volum e , Ac c e s s to Info rm a tio n a n d P e o ple


    Wo rk Tas ks ?
•
    – S c a n , F in d, Na rro w a nd Ad ju s t, E va lu a te , Le ve ra g e , Ne two rk,
       Org a n iz e , S yn th e s iz e


    Metho ds , To o ls and Tec hnique s for Work and Le arning?
•
    – Le t’s s e e …




                                                                                            3
Future


    Amara's law:
•
     – We tend to overestimate the eff ect of a technology in
       the short run and underestimate the ef fect in the long
       run.
        – R o y Am a ra of th e In s titute fo r th e F u tu re .


    The future is already he re ; it’s jus t une ve nly dis tribute d.
•
        – Willia m G ib s on – Au th o r




                                                                         4
Outline

    Intro duc tio n (10)
•

    Ne w To o ls fo r e Learning (30)
•
     – Wikis
     – S o c ia l B o okm a rkin g
     – B log g ing
     – RS S Re a de r
     – Oth e rs

    Cas e Study (10)
•

    Implic atio ns (10)
•
     – We b 2 .0 a n d e Le a rn in g 2.0

    Dis c us s io n (10)
•




                                                 5
Introduc tion to Wikis

    What is a Wiki?
•
    – h ttp:/ e n.wikip e d ia .o rg /
             /                        wiki/Wiki
    – h ttp:/ e n.wikip e d ia .o rg /
             /                        wiki/ Le a rn in g _2.0
                                           E
    – h ttp:/ www.P B Wiki.c o m
             /
    – h ttp:/ c olla b o ra tive le a rning .pb wiki.c o m
             /
    Fe atures
•
    – E a s y, c o lla b o ra tive e d iting
    – His to ry
    – Dis c u s s ion




                                                                6
Introduc tion to Soc ial Bookmarking


    What is So c ial Bo o kmarking?
•
    – De l.ic io .us - h ttp:/ de l.ic io .u s
                                  /
    – h ttp :/ d e l.ic io.u s / g / 0 07
              /                 ta tk2
    – h ttp :/ d e l.ic io.u s / g / q -jun e 0 7
              /                 ta tb

    Fe ature s
•
    – S a ve (ta g , c a c h e a c o p y)
    – R e -fin d (ta g s , s e a rc h ing )
    – S h a re (ta g s , c on trol)
    – We b B a dg e
    – RS S Feed




                                                      7
Introduc tion to Blogs


    What are Blo g s ?
•
     – h ttp:/ e Le a rning Te c h .b log s pot.c om
              /
     – h ttp:/ e le a rning te c h .b log s pot.c om /
              /                                       2007/ top-te n-e le a rning -b log s .h tm l
                                                           02/
     – h ttp:/ e le a rning te c h .b log s pot.c om /
              /                                       2006/ top-te n-re a s ons -to-b log -a nd-top-te n.h
                                                           10/

    Ele me nts
•
     – P os ts a nd Arc h ive
     – C om m e nts a nd Links , Tra c kb a c ks
     – R S S F e e d a nd F e e d R e a de r (h ttp:/ www.B log Line s .c om )
                                                     /
     – B log R oll
     – Link R oll




                                                                                                     8
RSS Re ade r


    What is an RSS Reade r?
•
    – h ttp :/ www.b log line s .c om / yb lo g s
              /                        m
    Spe c ial Fe e ds
•
    – P a g e s wh o lin k to m y b log via G o og le B log S e a rc h
    – C h a n g e s to Wiki pa g e s
    – B log po s ts th a t m e n tion “e Le a rning 2 .0”
    – P a g e s ta g g e d with “e Le a rning ” o r “e le a rn ing 2 .0 ”
    – S o C a lTe c h C a le n da r a n d e Le a rn in g C a le n d a r




                                                                            9
Othe r New Tools & Te c hnolog ie s

    S o c ial Ne two rks
•
     – h ttp:/ www.linke din.c om
              /
    Add-ins & Mas h-ups (po lls , as k-a-que s tio n, dis c us s io n, rating s , …)
•
     –   h ttp:/ e le a rning te c h .b log s pot.c om /
                /                                       2006/ a uth oring -in-e le a rning -20-a dd-ins -m a s h .h tm l
                                                             02/
    Cus to m / Limite d S e arc h
•
     – G oog le C us tom S e a rc h E ng ine – h ttp:/ g oog le .c om / oop/ s e /
                                                      /                c    c ove rvie w
    Po dc as ts
•

    Vide o
•

    Mo bile
•

    Virtual Enviro nme nts (e .g ., S e c o nd Life )
•

    …
•




                                                                                                                      10
Outline

    Intro duc tio n (10)
•

    Ne w To o ls fo r e Learning (30)
•
     – Wikis
     – S o c ia l B o okm a rkin g
     – B log g ing
     – RS S Re a de r
     – Oth e rs

    Cas e Study (10)
•

    Implic atio ns (10)
•
     – We b 2 .0 a n d e Le a rn in g 2.0

    Dis c us s io n (10)
•




                                                 11
Cas e Study


    Gro up pro je c t => Choos e e Le arning Tools
•
     – B log ?
         • C re a te pos ts form ula ting q ue s tions , finding s , s olic iting input
     – Wiki?
           • C opy a nd P a s te a nd Write R e s ults
     – S o c ia l B o okm a rkin g ?
         • Ta g pa g e s to re m e m b e r a nd s h a re
     – R S S R e a d e r?
           • S e e wh a t’s h a ppe ning on Wiki, de l.ic io.us , B log s


    http://e le arning te c h.blo g s po t.c o m/2006/09/pe rs onal-and-gro up-le arning-us ing-web.html
•




                                                                                                           12
Outline

    Intro duc tio n (10)
•

    Ne w To o ls fo r e Learning (30)
•
     – Wikis
     – S o c ia l B o okm a rkin g
     – B log g ing
     – RS S Re a de r
     – Oth e rs

    Cas e Study (10)
•

    Implic atio ns (10)
•
     – We b 2 .0 a n d e Le a rn in g 2.0

    Dis c us s io n (10)
•




                                                 13
eLearning 1.0                               eLearning 2.0
           Formal                               Informal
                                     Collaborative
     Training                  SME                    Learner
                       Rapid       Podcast          Blogs, Wikis
Author          LMS
                      Authoring   Discussion     Social Bookmarking


Access     Publish    Search       Review        Share      Create




     Web 1.0                                         Web 2.0

                                                                      14
eLearning 1.0       eLearning 1.3            eLearning 2.0
Components    Courseware,      Reference, LCMS,     Wiki, Social Networking &
                authoring         discussion groups    Bookmarking, Add-
                tool, LMS                              ins, Mash-ups
Ownership     Top-down, one-   Top-down, some       Bottom-up, learner-
                 way              collaborative        driven, peer learning

Development   Long, Expensive Rapid, Inexpensive    Immediate, Free

Duration      60 minutes       15 minutes           1 minute

Timing        Prior to work    In between work      During work
Delivery      At one time      In many pieces       When you need it
Access        LMS              Email, Intranet      Search, RSS feed

Creator       ID               SME                  User




                                                                               15
eLearning 1.0 &               eLearning 2.0
                       eLearning 1.3
Needs      Common (often novice)               Unique

Content    Known, understood, stable content   Unknown, rapidly
                                                 changing content
Numbers    Large                               Small
           •                                   •
Examples       Orientation                         Tacit knowledge work
           •                                   •
               Compliance (safety, sex             Continuous learning
               harassment, etc.)
           •   General skills (management,
               communication, sales, etc.)
           •   Information (product,
               policies/procedures, process)




                                                                          16
Implic atio ns - Individual

    “Be ing adaptable in a flat wo rld, kno wing ho w to
•
    ‘le arn ho w to le arn,’ will be o ne o f the mo s t
    impo rtant as s e ts any wo rke r c an have , be c aus e jo b
    c hurn will c o me fas te r, be c aus e inno vatio n will
    happe n fas te r.”

    Mus t
•
     – S c a nning with R S S re a de r & inc lude b log s
     – S oc ia l b ookm a rking - de l.ic io.us
     – S oc ia l ne tworking - Linke dIn
     – B uild pe rs ona l work a nd le a rning s kills (s c a n, s e a rc h ,
       na rrow a nd a djus t, e va lua te , le ve ra g e , ne twork, org a niz e ,
       s ynth e s iz e )
     – C ontinua lly e va lua te your pe rs ona l work a nd le a rning s kills
    Maybe
•
     – Write a b log
     – F a c e b ook




                                                                                     17
Implic ations – Training Organizatio ns


    Us e a Wiki no w
•
    – R e pla c e e xis tin g we b p a g e c re a tio n
    – Op e n e ditin g s lowly
    – C re a te e d iting “h o ne y po ts ” – F AQ, C o m m on is s u e s

    Build Learning 2.0 Skills
•
    – F ind a nd e nc o ura g e c h a m p io n s
    – C o lla b ora tive le a rn in g e xe rc is e s
    – P ro vid e a c c e s s to to o ls , e s ta b lis h p o lic ie s , c re a te s u pp o rt s ys te m
    – S kills c la s s ? Or m a yb e s kills b lo g ?




                                                                                                          18
e Le arning 2.0
IS PI Lo s Ang e le s - No ve mbe r 2007


                  Tony Karrer, Ph.D.
                  CEO, TechEmpower, Inc.
                  akarrer@techempower.com
                  http://eLearningTech.blogspot.com

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eLearning 2.0: New Tools and Implications

  • 1. e Le arning 2.0 IS PI Lo s Ang e le s - No ve mbe r 2007 Tony Karrer, Ph.D. CEO, TechEmpower, Inc. akarrer@techempower.com http://eLearningTech.blogspot.com
  • 2. Wo rk and Le arning S kills Re c e nt S urve y Re s ults Abilities today 1. Adept Novice Stagnant Ne w knowle dg e 1. a nd improve me nt a c tivitie s Current 2
  • 3. Is Work and Le arning Changing ? Enviro nment? • – P a c e , Volum e , Ac c e s s to Info rm a tio n a n d P e o ple Wo rk Tas ks ? • – S c a n , F in d, Na rro w a nd Ad ju s t, E va lu a te , Le ve ra g e , Ne two rk, Org a n iz e , S yn th e s iz e Metho ds , To o ls and Tec hnique s for Work and Le arning? • – Le t’s s e e … 3
  • 4. Future Amara's law: • – We tend to overestimate the eff ect of a technology in the short run and underestimate the ef fect in the long run. – R o y Am a ra of th e In s titute fo r th e F u tu re . The future is already he re ; it’s jus t une ve nly dis tribute d. • – Willia m G ib s on – Au th o r 4
  • 5. Outline Intro duc tio n (10) • Ne w To o ls fo r e Learning (30) • – Wikis – S o c ia l B o okm a rkin g – B log g ing – RS S Re a de r – Oth e rs Cas e Study (10) • Implic atio ns (10) • – We b 2 .0 a n d e Le a rn in g 2.0 Dis c us s io n (10) • 5
  • 6. Introduc tion to Wikis What is a Wiki? • – h ttp:/ e n.wikip e d ia .o rg / / wiki/Wiki – h ttp:/ e n.wikip e d ia .o rg / / wiki/ Le a rn in g _2.0 E – h ttp:/ www.P B Wiki.c o m / – h ttp:/ c olla b o ra tive le a rning .pb wiki.c o m / Fe atures • – E a s y, c o lla b o ra tive e d iting – His to ry – Dis c u s s ion 6
  • 7. Introduc tion to Soc ial Bookmarking What is So c ial Bo o kmarking? • – De l.ic io .us - h ttp:/ de l.ic io .u s / – h ttp :/ d e l.ic io.u s / g / 0 07 / ta tk2 – h ttp :/ d e l.ic io.u s / g / q -jun e 0 7 / ta tb Fe ature s • – S a ve (ta g , c a c h e a c o p y) – R e -fin d (ta g s , s e a rc h ing ) – S h a re (ta g s , c on trol) – We b B a dg e – RS S Feed 7
  • 8. Introduc tion to Blogs What are Blo g s ? • – h ttp:/ e Le a rning Te c h .b log s pot.c om / – h ttp:/ e le a rning te c h .b log s pot.c om / / 2007/ top-te n-e le a rning -b log s .h tm l 02/ – h ttp:/ e le a rning te c h .b log s pot.c om / / 2006/ top-te n-re a s ons -to-b log -a nd-top-te n.h 10/ Ele me nts • – P os ts a nd Arc h ive – C om m e nts a nd Links , Tra c kb a c ks – R S S F e e d a nd F e e d R e a de r (h ttp:/ www.B log Line s .c om ) / – B log R oll – Link R oll 8
  • 9. RSS Re ade r What is an RSS Reade r? • – h ttp :/ www.b log line s .c om / yb lo g s / m Spe c ial Fe e ds • – P a g e s wh o lin k to m y b log via G o og le B log S e a rc h – C h a n g e s to Wiki pa g e s – B log po s ts th a t m e n tion “e Le a rning 2 .0” – P a g e s ta g g e d with “e Le a rning ” o r “e le a rn ing 2 .0 ” – S o C a lTe c h C a le n da r a n d e Le a rn in g C a le n d a r 9
  • 10. Othe r New Tools & Te c hnolog ie s S o c ial Ne two rks • – h ttp:/ www.linke din.c om / Add-ins & Mas h-ups (po lls , as k-a-que s tio n, dis c us s io n, rating s , …) • – h ttp:/ e le a rning te c h .b log s pot.c om / / 2006/ a uth oring -in-e le a rning -20-a dd-ins -m a s h .h tm l 02/ Cus to m / Limite d S e arc h • – G oog le C us tom S e a rc h E ng ine – h ttp:/ g oog le .c om / oop/ s e / / c c ove rvie w Po dc as ts • Vide o • Mo bile • Virtual Enviro nme nts (e .g ., S e c o nd Life ) • … • 10
  • 11. Outline Intro duc tio n (10) • Ne w To o ls fo r e Learning (30) • – Wikis – S o c ia l B o okm a rkin g – B log g ing – RS S Re a de r – Oth e rs Cas e Study (10) • Implic atio ns (10) • – We b 2 .0 a n d e Le a rn in g 2.0 Dis c us s io n (10) • 11
  • 12. Cas e Study Gro up pro je c t => Choos e e Le arning Tools • – B log ? • C re a te pos ts form ula ting q ue s tions , finding s , s olic iting input – Wiki? • C opy a nd P a s te a nd Write R e s ults – S o c ia l B o okm a rkin g ? • Ta g pa g e s to re m e m b e r a nd s h a re – R S S R e a d e r? • S e e wh a t’s h a ppe ning on Wiki, de l.ic io.us , B log s http://e le arning te c h.blo g s po t.c o m/2006/09/pe rs onal-and-gro up-le arning-us ing-web.html • 12
  • 13. Outline Intro duc tio n (10) • Ne w To o ls fo r e Learning (30) • – Wikis – S o c ia l B o okm a rkin g – B log g ing – RS S Re a de r – Oth e rs Cas e Study (10) • Implic atio ns (10) • – We b 2 .0 a n d e Le a rn in g 2.0 Dis c us s io n (10) • 13
  • 14. eLearning 1.0 eLearning 2.0 Formal Informal Collaborative Training SME Learner Rapid Podcast Blogs, Wikis Author LMS Authoring Discussion Social Bookmarking Access Publish Search Review Share Create Web 1.0 Web 2.0 14
  • 15. eLearning 1.0 eLearning 1.3 eLearning 2.0 Components Courseware, Reference, LCMS, Wiki, Social Networking & authoring discussion groups Bookmarking, Add- tool, LMS ins, Mash-ups Ownership Top-down, one- Top-down, some Bottom-up, learner- way collaborative driven, peer learning Development Long, Expensive Rapid, Inexpensive Immediate, Free Duration 60 minutes 15 minutes 1 minute Timing Prior to work In between work During work Delivery At one time In many pieces When you need it Access LMS Email, Intranet Search, RSS feed Creator ID SME User 15
  • 16. eLearning 1.0 & eLearning 2.0 eLearning 1.3 Needs Common (often novice) Unique Content Known, understood, stable content Unknown, rapidly changing content Numbers Large Small • • Examples Orientation Tacit knowledge work • • Compliance (safety, sex Continuous learning harassment, etc.) • General skills (management, communication, sales, etc.) • Information (product, policies/procedures, process) 16
  • 17. Implic atio ns - Individual “Be ing adaptable in a flat wo rld, kno wing ho w to • ‘le arn ho w to le arn,’ will be o ne o f the mo s t impo rtant as s e ts any wo rke r c an have , be c aus e jo b c hurn will c o me fas te r, be c aus e inno vatio n will happe n fas te r.” Mus t • – S c a nning with R S S re a de r & inc lude b log s – S oc ia l b ookm a rking - de l.ic io.us – S oc ia l ne tworking - Linke dIn – B uild pe rs ona l work a nd le a rning s kills (s c a n, s e a rc h , na rrow a nd a djus t, e va lua te , le ve ra g e , ne twork, org a niz e , s ynth e s iz e ) – C ontinua lly e va lua te your pe rs ona l work a nd le a rning s kills Maybe • – Write a b log – F a c e b ook 17
  • 18. Implic ations – Training Organizatio ns Us e a Wiki no w • – R e pla c e e xis tin g we b p a g e c re a tio n – Op e n e ditin g s lowly – C re a te e d iting “h o ne y po ts ” – F AQ, C o m m on is s u e s Build Learning 2.0 Skills • – F ind a nd e nc o ura g e c h a m p io n s – C o lla b ora tive le a rn in g e xe rc is e s – P ro vid e a c c e s s to to o ls , e s ta b lis h p o lic ie s , c re a te s u pp o rt s ys te m – S kills c la s s ? Or m a yb e s kills b lo g ? 18
  • 19. e Le arning 2.0 IS PI Lo s Ang e le s - No ve mbe r 2007 Tony Karrer, Ph.D. CEO, TechEmpower, Inc. akarrer@techempower.com http://eLearningTech.blogspot.com